--- title: 'Junior IT Support at Creative Fabrica' canonical: 'https://feeny.ai/job/junior-it-support-creative-fabrica-amsterdam-north-holland-jheff4xvfa5g' type: 'job' last_seen: '2026-10-20' --- # Junior IT Support at Creative Fabrica - **Company:** Creative Fabrica - **Location:** Amsterdam North Holland, Netherlands - **Posted:** 2026-10-19 - **Last confirmed live:** 2026-10-20 - **Apply:** https://job-boards.eu.greenhouse.io/creativefabrica/jobs/5010339101 ## Job description ## About Creative Fabrica Creative Fabrica is a fast-growing AI platform that makes it easy for everyday consumers to create whatever they imagine, from images and videos to audio and 3D creations, using the latest generative AI models. Most IT problems repeat. Most people keep fixing them anyway. We're looking for someone eager to learn how to solve each one properly, take ownership of it, and then automate it away. That's where you come in! ## About the role This is a full-time, in-office role at our Amsterdam HQ As our Junior IT Support, you'll learn by solving real problems, take full ownership of our day-to-day IT and use automation and AI agents to make every fix faster than the last. This is not a traditional helpdesk role where you close tickets and wait for the next one. You don't need to know everything yet, but you need to want to learn it, and to bring the energy to fix things for good. ## What you will do - Be the go-to person for IT: Pick up requests in Jira, solve them quickly and explain clearly, so people can get back to work. - Get people set up: Prepare and manage Mac and Windows laptops, and run smooth onboarding and offboarding. - Automate the repetitive work: Turn recurring requests into automations, scripts and AI agents, so the same problem never costs time twice. - Look after our tools: Manage Google Workspace accounts and access, and be the first point of contact for the tools our team relies on. - Keep the office tech running: Look after screens, meeting rooms, printers, basic networking, and door access tags and locks. - Know where everything is: Track hardware and accessories, from ordering to inventory and returns. - Help us move: Play a hands-on part in setting up our new Herengracht office. ## What you will need - Hands-on experience with automation and AI agents: You've already built something that makes work faster, whether a workflow, a script or an agent, and you can show it to us. - Eager to learn, real energy and a sense of urgency: You love figuring things out, aren't afraid to say "I don't know yet", and come back with the answer, moving fast between people and problems. - Ownership: You don't wait to be told, you follow through, and you notice what could be better. - Early in your career: You have up to about two years in IT support, a helpdesk, an internship or a study programme, or years of being the person everyone asks for tech help. - Comfortable with Mac and Windows, with solid basics in account management for IT systems. - Fluent English. Dutch is not required. ## Nice to have - Experience with Jira, Google Workspace admin or an endpoint management tool like ManageEngine. We would also like to offer you: - Lunch: On days you work in the office a warm fresh lunch will be provided for you. - 24 days of paid vacation per year + public holidays. - Travel Allowance, if you live more than 10 KM from the office (in the form of an NS card). - Company pension plan. - Company events and overseas trips! Is this you? Get in touch! We'd love to speak to you. You can apply by clicking the "Apply now" button. Creative Fabrica is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. ## About Creative Fabrica ## Company Overview - **One-liner**: Creative Fabrica is a fast-scaling tech startup from Amsterdam that provides a marketplace and AI-powered tools for digital assets, fonts, graphics, and crafts, empowering creators and crafters worldwide. - **Entity Type**: Private (VC-funded, raised $68.57M total) - **Headquarters**: Amsterdam, Netherlands (Westerstraat 187, 1015 LZ) - **Founded**: 2016 - **Founders**: Not publicly listed on main sources (design background founders) ## Core Business - **Primary industry/industries**: Digital marketplace, graphic design, crafting, AI-powered creative tools - **Target customers**: B2C (creators, crafters, hobbyists, designers, entrepreneurs) and B2B (independent designers selling on marketplace) - **Mission or purpose statement**: "To make everyone a creator" and "change the way people consume digital assets" ## Products & Services - **Marketplace**: A subscription-based library of over 22 million fonts, graphics, craft designs, and digital assets from 22,000+ independent designers. - **Studio AI**: A suite of AI-powered creative tools including generative 3D modeling (Nano), AI image generation, and an Ad Campaign Generator for marketing materials. - **Subscription Service**: Access to a vast library of premium digital assets for a flat monthly fee, targeting crafters, designers, and entrepreneurs. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of $68.57M raised; 50M+ monthly page views; 8M+ registrations; 22M+ products listed; 22,000+ active designers; 7M+ users globally - **Notable Investors/Partners**: Peak Capital, Felix Capital, TriplePoint Capital, LionTree, and 5+ other investors; Google Cloud (strategic partner for AI infrastructure) - **Growth Signals**: Launched AI Studio with generative 3D tools (Nano) and Ad Campaign Generator in 2026; selected Google Cloud to scale AI-driven content creation; 50M+ monthly pageviews; fast-scaling VC-funded scale-up ## Competitive Advantages - **Massive content library**: 22M+ products and 22,000+ active designers create a strong network effect and deep moat in the crafting/design asset space. - **AI-first innovation**: Early mover in generative 3D for 3D printing (Nano) and AI marketing tools, differentiating from traditional asset marketplaces. - **Subscription model**: Flat-fee access to premium assets creates high customer lifetime value and recurring revenue. - **Community-driven**: Empowers 30,000+ global designers to generate income, fostering a loyal supply-side ecosystem. ## Strategic Focus - **AI-powered creation**: Expanding Studio AI suite with generative 3D, image, and marketing tools to move beyond a pure marketplace into a full creative platform. - **Scaling the creator economy**: Growing the designer community and user base (8M+ registrations) through AI-driven content and tools. - **Global expansion**: Leveraging Google Cloud infrastructure to scale AI capabilities and reach a broader international audience. ## Why Work Here - **Culture**: Fast-scaling, ambitious, and empowering environment with a focus on hiring the best talent. Values include "Be the best version of yourself," "Make an impact," and "Genuine collaboration." - **Flexibility**: Hybrid working arrangements with company-wide guidelines; flexible hours to suit individual and team needs. - **Office**: Beautiful office in Amsterdam’s Jordaan district with in-house meals, an exclusive CF library, and a creative, collaborative space. - **Perks**: 24 days of annual leave plus local national holidays; top-notch tools and gear (laptop, screens, stand-up desk); regular company events, after-work gatherings, and trips abroad; TGIF tradition at local bar. - **Team**: International, diverse, and highly talented team; ambitious, fast-scaling environment where you can "make your mark." - **Remote/Hybrid**: Hybrid working arrangements with company-wide guidelines; some roles (e.g., AI Marketing Specialist) are fully remote. ## Sources 1. [careers.creativefabrica.com](https://careers.creativefabrica.com/) 2. [creativefabrica.com/about](https://www.creativefabrica.com/about/) 3. [job-boards.eu.greenhouse.io/creativefabrica](http://job-boards.eu.greenhouse.io/creativefabrica) 4. [creativefabrica.com](https://www.creativefabrica.com/) 5. 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