--- title: 'Junior Operations Specialist at Kinship' canonical: 'https://feeny.ai/job/junior-operations-specialist-kinship-london-hq731gt8xd06' type: 'job' last_seen: '2026-09-13' --- # Junior Operations Specialist at Kinship - **Company:** Kinship - **Location:** London, United Kingdom - **Compensation:** £29k–£31k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-08-21 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/kinship/6ced9028-ff5a-4bb6-97a1-29b7988598c3 ## Job description Help us keep every part of the business running smoothly — and find ways to make it run even better. Hey there — we're Kinship 👋 We're building the content management and project tracking platform for Revit that AEC firms actually want to use — because we've lived the pain ourselves. Our tools help architects, engineers, and BIM managers standardize libraries, track usage, and eliminate chaos. We're looking for a Junior Operations Specialist to join our team in London. Behind every good product is a business that has to run well too — and you'll be the person helping make that happen across finance, HR, security & compliance, sales and marketing. Reporting directly to our CEO, you'll get an inside view of how a tech company actually works. This isn't an office manager or administrative assistant role. Yes, there's hands-on admin, but you'll also help maintain and improve the systems behind each of these areas, and research new projects and initiatives as we grow. This is a graduate role, designed for someone fresh out of university (or close to it). You don't need years of experience — you need curiosity, care, and the drive to learn fast. In return, you'll pick up skills across every part of a tech business and grow into a more focused and responsible role over time. In this role, you will: - Provide day-to-day operational support across finance, HR, security & compliance, sales and marketing - Handle the admin that keeps things moving — managing customer billing and renewals, maintaining HR files, supporting events, and keeping our CRM up to date - Help maintain our security & compliance program — including our ISO 27001 certification, GDPR documentation, and security questionnaires from customers - Help improve the systems and processes each of these areas runs on - Research new projects and initiatives at the direction of our CEO - Learn how all the parts of a tech business fit together We think your background probably includes: - A recently completed degree, or the equivalent in early work experience — this is a graduate role, so we're not expecting a long CV - Some experience keeping things organized, whether for a job, a project, a team or an organization - Experience communicating clearly in plain English, especially in writing - Bonus points if you've used tools like Notion, Slack or a CRM before You're probably someone who: - Spots the little things — a wrong number, a missing record, a step in a process that could be smoother - Learns new tools and topics quickly, and enjoys doing it - Manages your time well and can prioritize when several things need attention at once - Enjoys variety and is curious about how businesses actually run — from billing to hiring to closing deals - Takes pride in making things clearer, faster, and better for others ## What We Offer - Competitive salary - A beautiful, plant-filled office in central London (by Southwark tube station) and good coffee (obviously) - A no-BS team of people who love building great software together - A front-row seat to every side of a growing tech company — and room to grow with it - A company that believes in work-life balance We believe the best people come from all backgrounds and walks of life. If this role excites you and you think you have what it takes – even if you don't tick every box – we'd love to hear from you. ## About Kinship ## Company Overview - **One-liner**: Kinship provides a cloud-based Revit content management, project tracking, and analytics platform that helps architecture and engineering teams find, manage, and optimize their BIM data. - **Entity Type**: Private (bootstrapped / independent – not backed by venture investors) - **Headquarters**: London, England (primary office) with a secondary office in Irvine, California, USA - **Founded**: Not publicly available - **Founders**: Jose Fandos (CEO & Co-Founder), Gary Sprague (Co-Founder & Head of Product) ## Core Business - **Primary industry**: Architecture, Engineering & Construction (AEC) software, specifically BIM (Building Information Modeling) for Autodesk Revit - **Target customers**: B2B – architecture and engineering firms of all sizes (trusted by 300+ firms worldwide with 25,000+ users) - **Mission/Purpose**: “Make it easy to get the most out of Revit” / “Making BIM simple, scalable, and human” ## Products & Services - **Kinship Revit Add-in**: A plugin that brings content search, loading, and management directly inside Revit. Users can find families, types, and components instantly without leaving the modeling environment. - **Content Management Platform**: A web-based tool to organize, version, and govern Revit content libraries (shared, restricted, project-specific). Includes lists, collections, and metadata management. - **Project & Analytics Dashboard**: Tracks models, sync times, warnings, crash reports, quantities, and content usage. Provides health checks and parameter data reports. - **API & SQL Access**: Available on the Enterprise plan for deeper integration and custom reporting. ## Market Standing - **Valuation**: Not disclosed (bootstrapped) - **Key Metrics**: 300+ customer firms, 25,000+ users, 100,000+ models tracked, 1,000,000+ Kinship searches, 40,000,000+ families managed - **Notable Investors/Partners**: None – the company is independent and customer-funded - **Growth Signals**: 12 employees (+37.5% YoY headcount growth per LinkedIn), expanding customer base across 6 countries, active hiring for engineering and product roles ## Competitive Advantages - **Independence**: No investor pressure allows long-term, customer-first decision making and flexible pricing. - **Deep Revit Integration**: Purpose-built for Revit, not a generic BIM tool; add-in provides seamless in-application search and loading. - **AEC Expertise**: Founders and team have deep experience in both BIM workflows and software development. - **Data Richness**: Automatic tracking of family health, model metadata, and project analytics that competitors often lack. ## Strategic Focus - **Product Excellence**: Shipping meaningful features, iterating based on user feedback, and maintaining high design/UX standards. - **Customer-Driven Roadmap**: Listen closely to architecture and engineering teams to solve their biggest pain points. - **Controlled Growth**: Prioritizing quality over blitzscaling; growing the team selectively while expanding the customer base. ## Why Work Here - **Culture**: Small, ambitious team (≈12 people) with a “people over process” ethos. In-person collaboration is encouraged – London office is the hub, with remote team members across time zones. - **Policy**: In-office focused for London-based roles; hybrid flexibility for team members in other locations. - **Perks**: Good coffee, fast-moving ideas, meaningful impact on real-world building design tools. - **Engineering Culture**: Opportunity to shape the product from the ground up; stack includes C#/.NET, frontend (likely modern JS/TS), and backend work. Open roles: Product Engineer (Backend, Frontend, C#/.NET), Design Engineer, Revit Content Specialist, Marketing Lead. ## Sources 1. [kinship.io](https://kinship.io/) – Homepage, product features, pricing, customer stats 2. [kinship.io/about](https://kinship.io/about) – Mission, founders, team, impact numbers 3. [kinship.io/careers](https://kinship.io/careers) – Culture, open roles, office policy 4. [builtin.com](https://builtin.com/company/kinship-kinshipio) – Employee count, headcount growth, office locations, job listings 5. [linkedin.com](https://www.linkedin.com/company/kinshipio) – Company details, headcount, locations, follower growth ## Other roles at Kinship - [Junior Product Specialist, Revit](https://feeny.ai/job/junior-product-specialist-revit-kinship-london-e1e7g9q1g39w) — London, United Kingdom - [Marketing Lead](https://feeny.ai/job/marketing-lead-kinship-london-2h42grx6fq62) — London, United Kingdom - [Product Engineer, Backend](https://feeny.ai/job/product-engineer-backend-kinship-london-s5mexx4nrx28) — London, United Kingdom - [Product Engineer, Frontend](https://feeny.ai/job/product-engineer-frontend-kinship-london-hj0mrjff2rj3) — London, United Kingdom - [Product Engineer, C#/.NET](https://feeny.ai/job/product-engineer-c-net-kinship-london-gnccr4pcgmhb) — London, United Kingdom - [Revit Content Specialist](https://feeny.ai/job/revit-content-specialist-kinship-london-c387c1jsbaew) — London, United Kingdom - [Product Specialist, Revit](https://feeny.ai/job/product-specialist-revit-kinship-london-ajtntp1c7jhc) — London, United Kingdom - [Design Engineer (UI/UX)](https://feeny.ai/job/design-engineer-ui-ux-kinship-london-9qj76z2wg900) — London, United Kingdom