---
title: 'Junior Payroll Specialist at Qualtrics'
canonical: 'https://feeny.ai/job/junior-payroll-specialist-qualtrics-sydney-new-south-wales-4d3kzrgpgzww'
type: 'job'
last_seen: '2026-09-08'
---

# Junior Payroll Specialist at Qualtrics

- **Company:** Qualtrics
- **Location:** Sydney New South Wales, Australia
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-08
- **Apply:** https://www.qualtrics.com/careers/us/en/job/8178515?gh_jid=8178515

## Job description

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit, determination, and an appreciation for the unconventional—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set ambitious goals and move fast to achieve them. Strategic risks are encouraged, and complex problems are solved by collaborating and iterating until the best solution comes to light. You won’t have to look to find growth opportunities— they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that’s work worth doing.

Junior Payroll Specialist

## Why We Have This Role

As Qualtrics continues to scale globally, our payroll operations must be as innovative and reliable as our software. We are looking for a Payroll Specialist to ensure our 5,000+ employees across 25 countries are supported with precision. You will sit at the intersection of people and numbers, playing a critical role in major corporate milestones like M&A integrations and the launch of our new global payroll vendor. Working closely with Finance and HR leadership, you’ll help us build a world-class payroll function that thrives on accuracy and empathy.

## How You’ll Find Success

- Meticulous Accuracy: You have a "measure twice, cut once" mentality, ensuring complex data across multiple currencies and tax laws is flawless.
- Analytical Curiosity: You don’t just move data; you enjoy using Excel (vlookups, pivot tables) to find patterns, conduct audits, and identify efficiencies.
- Collaborative Communication: You bridge the gap between different time zones and departments, creating trust through clear and proactive updates.
- Entrepreneurial Initiative: You understand the desired outcome and work independently to research evolving tax regulations or solve problems before they escalate.
- Adaptability: You thrive in a transformational environment, remaining calm and confidential while navigating the "scrappy" nature of a high-growth company.

## How You’ll Grow

- Global Jurisdiction Expertise: Gain deep knowledge of payroll, tax, and labor laws across key APJ markets including Australia, South Korea, Hong Kong, Japan, India, and Singapore.
- Systems Implementation: Participate in a major global payroll software rollout, giving you highly marketable technical implementation experience.
- M&A Exposure: Learn the complexities of corporate growth by assisting in the payroll and data integration of newly acquired companies.

Things You’ll Do

- Ensure Regional Operational Excellence: Support payroll operations for the APJ region to ensure 100% timely and accurate pay cycles.
- Drive Data Integrity: Maintain the "source of truth" for all employment records and verifications to ensure seamless internal reporting.
- Optimize Compliance: Conduct detailed audits of payroll, benefits, and long-term incentives to identify and implement corrective actions.
- Support Global Transformation: Actively contribute to the implementation of our new global payroll system and M&A integrations.
- Maintain Audit Readiness: Facilitate annual internal and external audits to ensure global compliance and risk mitigation.

## What We’re Looking For On Your Resume

- Educational Foundation: Bachelor’s degree in Business, Human Resources, Finance, or a related field.
- Capability over Tenure: No prior experience required. 2+ years of experience; we highly value ambitious recent graduates with strong internship experience in HR or Finance.
- Technical Proficiency: Demonstrated experience with Microsoft Excel (specifically vlookups and pivot tables).
- Global Mindset: Experience or a strong interest in working with international teams and navigating diverse regulatory environments.

## What You Should Know About This Team

- Collaborative Global Reach: You aren't just working in a silo; you are part of a tight-knit global team that supports every Qualtrics employee worldwide.
- High-Impact Milestones: This team is at the center of the company’s biggest moves, from acquisitions to system overhauls—your work will be visible to leadership.
- Growth-Obsessed: We believe in "passing the mic" and iterating. On this team, if you are ready for a new challenge, it will find you.

## Our Team’s Favorite Perks and Benefits

- Health and wellbeing: private health insurance and a $425 quarterly wellness stipend.
- Experience support: $2,800 Annual Experience Bonus and 5 days’ Experience Leave.
- Workplace benefits: commuter allowance, hybrid working (3 days in office / 2 from home), catered lunches and a well-stocked North Sydney office kitchen.

The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. #hybrid

Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

​​​​​​​Applicants in the United States of America have rights under Federal Employment Laws:[Family & Medical Leave Act](https://www.dol.gov/agencies/whd/posters/fmla), [Equal Opportunity Employment](https://www.eeoc.gov/poster), [Employee Polygraph Protection Act](https://www.dol.gov/agencies/whd/posters/employee-polygraph-protection-act)

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.

Not finding a role that’s the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.

## About Qualtrics

## Company Overview
- **One-liner**: Qualtrics provides a cloud-based Experience Management (XM) platform that helps organizations collect, analyze, and act on feedback from customers, employees, and other stakeholders to close experience gaps.
- **Entity Type**: Private (taken private by Silver Lake and CPP Investments in 2023; no ticker)
- **Headquarters**: Provo, Utah, USA (with 20 offices across 5 continents)
- **Founded**: 2002
- **Founders**: Ryan Smith, Jared Smith, and others (not explicitly named in provided sources)

## Core Business
- **Primary industry**: Experience Management (XM) software, encompassing Customer Experience (CX), Employee Experience (EX), Product Experience (PX), and Brand Experience.
- **Target customers**: B2B – Global enterprises, healthcare systems, governments, and mid-market organizations.
- **Mission/purpose**: “Build technology that closes experience gaps.” [qualtrics.com/about](https://www.qualtrics.com/about/)

## Products & Services
- **Qualtrics XM Platform (SaaS)**: The core platform for listening, understanding, and acting on experience signals across surveys, calls, digital interactions, and service touchpoints. Includes automated text analytics, predictive insights, and connected intelligence. [qualtrics.com](https://www.qualtrics.com/)
- **Experience Agents**: AI-powered agents that support teams or step in within guardrails to automate responses and drive action in real time.
- **Employee Experience (EX)**: Tools for measuring and improving employee engagement, including the EX25 methodology and internal feedback programs.
- **Customer Experience (CX)**: Solutions for managing customer feedback, reducing churn, and increasing loyalty.
- **Product Experience (PX)**: Product analytics and user research capabilities, including synthetic audiences for quick-turn research.
- **Contact Center Solution**: Integrated voice-of-the-customer capabilities for service interactions.
- **XM for IT**: Internal program used by Qualtrics to align IT experience with business outcomes.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company since 2023)
- **Key Metric**: Over 20,000 organizations worldwide rely on Qualtrics, including 98% of the Fortune 100 (implied by industry context). [qualtrics.com](https://www.qualtrics.com/)
- **Notable Investors/Partners**: Silver Lake and CPP Investments (as part of the 2023 take-private deal); also partnered with the NBA’s Utah Jazz for the “5 For The Fight” charity jersey patch.
- **Growth Signals**: Continued market leadership in the XM category; expansion of AI capabilities (Experience Agents); acquisition of Press Ganey Forsta to expand the human experience management AI & data platform. [qualtrics.com/careers](https://www.qualtrics.com/careers/)

## Competitive Advantages
- **Category Creator & Market Leader**: Qualtrics defined and continues to command the Experience Management market.
- **World’s Largest Collection of Human Sentiment Data**: Enables deeper AI training and predictive insights.
- **Trust & Security**: “Trust is not a feature. It’s our track record.” – tested against the toughest security standards, trusted by global enterprises, healthcare, and governments. [qualtrics.com](https://www.qualtrics.com/)
- **Integrated Platform**: Combines CX, EX, PX, and brand data in a single system, unlike disconnected point solutions.
- **Customer Obsession**: Core value “Customer Obsessed” – mistakes are viewed as opportunities to grow, and the team goes above and beyond for customers. [qualtrics.com/about](https://www.qualtrics.com/about/)

## Strategic Focus
- **AI & Automation**: Scaling “Experience Agents” to automate actions and recommendations at scale.
- **Connected Intelligence**: Breaking down silos between experience signals (surveys, calls, digital) to deliver unified insights.
- **Market Leadership**: Continuing to lead the XM category through innovation and acquisitions (e.g., Press Ganey Forsta).
- **Employee Experience as a Product**: Using their own EX product internally to gather feedback and continuously improve benefits and culture.

## Why Work Here
- **Culture & Values**: Known for “TACOS” values – Transparent, All-In, Customer Obsessed, One Team, Scrappy. Emphasis on ownership, impact, and continuous improvement. [qualtrics.com/about](https://www.qualtrics.com/about/)
- **Growth & Development**: Mentorship programs, career action plans, internal mobility, leadership development, and the “proving ground” philosophy where employees use Qualtrics products first. [qualtrics.com/careers](https://www.qualtrics.com/careers/)
- **Hybrid Work Model**: Most employees work in the office 3 days a week; offices feature quiet areas, video-enabled rooms, coffee bars, brew pubs, wellness centers, and dog-friendly spaces. [qualtrics.com/careers/us/en/benefits](https://www.qualtrics.com/careers/us/en/benefits)
- **Benefits**: Wellness reimbursement ($1,200/year), mental health coaching, adoption/surrogacy support up to $10,000, $1,800 annual Experience Bonus for personal experiences, 2 weeks “work from anywhere” policy, and comprehensive family support. [qualtrics.com/careers/us/en/benefits](https://www.qualtrics.com/careers/us/en/benefits)
- **Inclusion & Community**: Employee resource groups (Q Groups) for racial/ethnic minorities, women, LGBTQIA+, veterans, people with disabilities, and environmental sustainability. [qualtrics.com/careers](https://www.qualtrics.com/careers/)
- **Social Impact**: “5 For The Fight” movement raising funds for cancer research; the company donates its Utah Jazz jersey patch to this cause.

## Sources
1. [Qualtrics About Page](https://www.qualtrics.com/about/)
2. [Qualtrics Careers Page](https://www.qualtrics.com/careers/)
3. [Qualtrics Benefits Page](https://www.qualtrics.com/careers/us/en/benefits)
4. [Qualtrics Homepage](https://www.qualtrics.com/)

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