--- title: 'Junior Sales Enablement Manager at Trustyou' canonical: 'https://feeny.ai/job/junior-sales-enablement-manager-trustyou-germany-v6ysdrdpv4h8' type: 'job' last_seen: '2026-09-08' --- # Junior Sales Enablement Manager at Trustyou - **Company:** Trustyou - **Location:** Germany - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-06-08 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/trustyou/e00c87c0-1e7b-4830-b75e-8d01987fb947 ## Job description ## THE ROLE As Junior Sales Enablement Manager, you'll sit at the bridge between Marketing, Product, and Sales. Your job is to take what Marketing creates — launches, decks, one-pagers, campaigns — and turn it into the story a seller actually walks into a meeting and tells. You'll build training, run sessions, and equip our global Account Executives and SDRs with the narratives, playbooks, and tooling that drive pipeline and win rate. This is a craft role for someone early in their career who is genuinely excited about sales psychology, training, and the mechanics of how complex B2B SaaS deals get won. You'll work directly with the Head of Global Sales Enablement and have visibility across the entire commercial organisation. Where this role grows Over time, this role is designed to grow into a seller-facing enablement partner. You'll progress from building narratives and training in the background to standing alongside Account Executives in live customer meetings — running product demos, presenting our story to prospects, and supporting sellers directly in the room. To get there, you need to be comfortable presenting and want to develop into a confident, customer-facing voice for TrustYou. Presentation skill is not optional in this role — it is central to the career path. WHAT YOU'LL DO..... - Build the sales narrative.  Translate marketing assets (decks, launches, one-pagers, campaigns) into seller-ready sales narratives, pitch flows, and talk tracks. - Train our sellers.  Design and deliver training on sales psychology, discovery, objection handling, and MEDDIC-style qualification — both live and async. - Run the content engine.  Own and continuously improve the enablement content library, Salesforce-linked playbooks, and onboarding tracks for new hires. - Co-present the weekly Sales Deep Dive.  Help present and co-present our weekly Sales Deep Dives to the global commercial team — product updates, competitive intel, customer stories, and narrative refreshes. This is a recurring, high-visibility stage that builds the presentation muscle this role needs. - Partner with Marketing.  Work hand-in-hand with Product Marketing on every launch so sellers are ready on day one — not week six. - Measure and improve.  Track what's working — ramp time, content usage, win rate by play — and use it to sharpen the next training cycle. - Get in the room. Grow into a seller-facing partner: join Account Executives on live customer calls, present TrustYou's story to prospects, and run product demos alongside the sales team. You are a perfect fit, if you have… - 1–2 years of experience in B2B sales (SDR/BDR or junior AE) and/or marketing — ideally in a SaaS environment. - Completed studies in Business Management, Marketing, Commerce, or a related field. - Genuine passion for sales psychology and a desire to build a career in Sales Enablement. - Demonstrable, daily fluency with AI tools (Claude, ChatGPT, Gemini) — you already use them to think, write, build, and learn faster. - Strong presentation building (Google Slides, PowerPoint) AND confident live delivery — comfortable presenting to internal groups today and willing to grow into presenting directly to prospects and customers alongside Account Executives. This is non-negotiable. - Familiarity with MEDDIC or MEDDPICC sales methodology. - Working knowledge of Salesforce, Excel, and Word. - Business-level English (additional European languagesdata/AI for narrative — you can read a one-pager and instantly see how a seller would actually pitch it. Ideally, you also have……. - Exposure to hospitality, traveuest experience software. - Hands-on experience with Gong, Clari, Highspot, or similar enablement tooling. - A second European language (German, French, Spanish, or Italian). - A good design eye — comfortable making slides and one-pagers that actually look professional. ## About TrustYou TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 120 professionals working remotely across the globe, we help companies grow by achieving customer excellence. Our product suite includes: Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Customer Data Platform (CDP): AI-powered data management for more direct bookings. AI Agents: Intelligent, 24/7 agents that boost productivity and optimize conversions. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability. If you are excited about this opportunity, join us! We look forward to your application and getting to know you. ## About Trustyou ## Company Overview - **One-liner**: TrustYou is an AI-first global hospitality platform that helps hotels and accommodations turn guest feedback, customer data, and automated interactions into revenue-generating opportunities. - **Entity Type**: Private (Subsidiary of Recruit Holdings Co., Ltd.; previously funded with $5M in total venture funding) - **Headquarters**: Munich, Germany (Schmellerstraße 9, 80337) - **Founded**: 2008 - **Founders**: Benjamin Jost (Co-Founder & CEO) ## Core Business - Primary industry/industries: Hospitality Technology (Hospitality AI, Guest Feedback, Customer Data) - Target customers: Hotels, resorts, and accommodation providers of all sizes (B2B); serves 100k+ partners across 100+ countries - Mission or purpose statement: "To help companies grow by achieving AI-driven customer excellence" ## Products & Services - **Customer Experience Platform (CXP)** – AI-powered platform for managing guest reviews, surveys, and online reputation. Includes Sentiment AI, competitor benchmarking, and marketing tools. Starting at €75/property/month. - **Customer Data Platform (CDP)** – Native CDP that aggregates data from PMS, surveys, and other sources to create unified guest profiles, enable audience segmentation, and power marketing automation. Starting at €350/property/month. - **TrustYou Agent (AI Agent)** – Intelligent, always-on booking assistant that answers guest inquiries, offers personalized recommendations, and drives direct bookings. Starting at €99/property/month. - **Response AI** – AI-assisted tool for generating personalized responses to guest reviews at scale. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (owned by Recruit Holdings Co., Ltd.) - **Key Metric**: Annual revenue of approximately **$15M** (2025 estimate) - **Total Funding**: $5M across 4 rounds (including a $5M Series A led by Omnes Capital in 2011, plus debt financing) - **Notable Investors/Partners**: Recruit Holdings Co., Ltd. (parent company); Omnes Capital; operates in the United States, Singapore, Spain, Japan, and Romania - **Growth Signals**: 10.4% YoY headcount growth (+14 people); 113 employees; operates in 6 countries with offices in Germany, US, Singapore, Spain, Japan, and Romania; platform aggregates data for 1M+ accommodations worldwide; 100k+ partners ## Competitive Advantages - **First-mover in hospitality AI**: Pioneered online reputation management for hotels since 2008 - **Comprehensive platform**: CXP, CDP, and AI Agents work as an integrated suite, offering a rare all-in-one solution for guest data and experience - **Deep industry specialization**: Purpose-built for hospitality, not a generic CRM or analytics tool - **Parent company backing**: Part of Recruit Holdings, a major Japanese conglomerate, providing stability and resources - **Global scale**: Operations in over 100 countries with a distributed, multicultural team speaking 25+ languages ## Strategic Focus - **AI-first evolution**: Moving beyond reputation management to become the leading hospitality AI platform, with a strong push on their CDP and AI Agents - **Direct booking optimization**: Helping hotels reduce reliance on OTAs (Online Travel Agencies) by driving direct bookings through AI agents and personalized marketing - **Data unification**: Pioneering a native CDP that combines first-party data (PMS, surveys) with public data for a single guest view - **Test-and-learn culture**: Emphasis on continuous improvement and innovation, reflected in their product and company culture ## Why Work Here - **100% remote-first company**: Operates a fully remote environment with teams occasionally meeting locally; employees across 17 countries - **Multicultural & inclusive**: English is the company language; the team speaks 25+ languages; "diverse & inclusive" is a stated value - **Culture of learning & feedback**: Guided by "shoshin" (a beginner's mindset); open feedback culture with focus on continuous improvement - **Benefits**: Pension schemes with tax and social insurance benefits, impact-based salary, global team events - **Flexibility**: Highly flexible remote work with high autonomy - **Team size & dynamics**: ~113 employees; described as an international team with strong teamwork and collaboration - **Employer ratings (from 117 reviews)**: 3.8/5.0 overall; Work-Life Balance: 4.1; Culture: 4.1; Compensation: 3.3; Career: 3.4 ## Sources 1. [trustyou.com – About Us](https://www.trustyou.com/about/) 2. [trustyou.com – Careers](https://www.trustyou.com/careers/) 3. [trustyou.com – Product Page](https://www.trustyou.com/) 4. [LinkedIn – TrustYou Company Page](https://www.linkedin.com/company/trustyou) 5. [CB Insights – TrustYou Profile](https://www.cbinsights.com/company/trustyou) ## Other roles at Trustyou - [Designer](https://feeny.ai/job/designer-trustyou-cluj-hbfcz3h8rv14) — Cluj, Romania - [Digital Marketing Manager](https://feeny.ai/job/digital-marketing-manager-trustyou-cluj-w9mvmmjmzgsf) — Cluj, Romania - [Customer Support Manager (German Speaking)](https://feeny.ai/job/customer-support-manager-german-speaking-trustyou-cluj-napoca-p5fyeh9tvtb6) — Cluj-Napoca, Romania - [Junior Customer Support Manager (German Speaking)](https://feeny.ai/job/junior-customer-support-manager-german-speaking-trustyou-cluj-napoca-kw66y9vjxmnb) — Cluj-Napoca, Romania - [Senior Data Engineer](https://feeny.ai/job/senior-data-engineer-trustyou-germany-spain-romania-6vgdsfr978cr) — Germany / Spain / Romania - [Business Development Manager - Japan](https://feeny.ai/job/business-development-manager-japan-trustyou-tokyo-jyj3n83sagyf) — Tokyo, Japan