--- title: 'Junior Scrum Master at Vonage' canonical: 'https://feeny.ai/job/junior-scrum-master-vonage-wroc-aw-9kq9b0gbww1f' type: 'job' last_seen: '2026-09-09' --- # Junior Scrum Master at Vonage - **Company:** Vonage - **Location:** Wrocław, Poland - **Work type:** hybrid - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/vonage/jobs/8636388002 ## Job description Join Vonage and help us innovate cloud communications for businesses worldwide! Why this role matters: We are seeking a dynamic and pragmatic Scrum Master to join our diverse global team. As a Scrum Master, you will play a crucial role in supporting our Agile transformation. This is an excellent opportunity for someone who is passionate about Agile and eager to take the first step in their career supported by an experienced Agile team. Vonage is entering an exciting new chapter, focused on consolidating and aligning a business that has grown and diversified through acquisition. This role will be part of the Lean Agile Center of Excellence (LACE) at Vonage. The LACE are implementing the Scaled Agile framework (SAFe) across the business to help align our teams and maximize the value they deliver. This role is a chance to get real experience of driving SAFe implementation you won’t get from training or certification. Your key responsibilities: With the support of the LACE team you will help to drive the Agile transformation across Vonage. Your role will focus specifically on introducing a strong Agile culture within one or more teams, and you will also have the opportunity to assist the Release Train Engineers with running of SAFe events. - Train, mentor, and support teams to introduce and follow agile values, principles, and practices. - Use a data driven approach to help teams monitor their performance and drive a culture of continuous improvement. - Encourage open communication and active participation within and between teams. - Identify and address impediments that could hinder the team's progress or productivity. Collaborate to find solutions and eliminate obstacles. - Foster effective communication between team members and  stakeholders. Ensure information flows smoothly and that everyone is aligned with the team’s goals and priorities. - Support the Release Train Engineers with planning for and running SAFe events such as PI planning. ## What you'll bring Some experience as a Scrum Master with an awareness of one or more Agile methodologies such as Scrum, Kanban or XP will be useful to succeed in this role. Transferable experience from different career paths is welcomed. The ideal candidate will be enthusiastic and open-minded and will be able to give examples of their pragmatic and outcome-driven approach. A positive and constructive attitude towards setbacks is essential for this role. The ideal candidate will be ready to give examples of their resilience and creativity when facing challenges. Due to the international nature of the team and the business, experience working in a multicultural setting would be beneficial. Required: - Familiarity with Agile principles and methodologies, such as Scrum, Kanban and XP. - Strong interpersonal and communication skills, with the ability to foster teamwork and collaboration. - Detail-oriented and highly organized, capable of maintaining accurate records and tracking progress. - Resilience and a problem-solving mindset, with the ability to not just identify issues but help find solutions. - Eagerness to learn and adapt to new processes and tools. - Ability to inspect and adapt in a dynamic environment. Experience we consider a plus: - Previous experience in project management, software development, or Agile is a plus. - There is scope for the right candidate to progress to a Release Train Engineer role in time so familiarity with SAFe would be useful. - Familiarity with Atlassian suite (Jira, Confluence). How you’ll benefit: - Unlimited Discretionary Time Off - Private Medical Insurance with the option to add dependents at your own cost - Multisport Gym Membership - Educational Assistance Reimbursement Program - Lunch and Learn Sessions - Opportunity to be reimbursed for conferences, trainings, and other events consistent with the area of work aimed at personal development - Three Paid Volunteer Days a Year - Reimbursement for the costs of prescription glasses - Maternity and Paternity Leave ## #LI-MW1 There’s no perfect candidate. You don't need all the preferred qualifications to make a valuable impact on our team. Our employees and customers come from diverse backgrounds, so if you're passionate about what you could achieve at Vonage, we'd love to hear from you. To learn how we process your personal data during the recruitment process, please refer to our [Privacy Notice](https://www.vonage.com/legal/careers-privacy-notice/). Who we are: Vonage is a global cloud communications leader. And your talent will further help brands - such as Airbnb, Viber, WhatsApp, and Snapchat - accelerate their digital transformation through our fully programmable-based unified communications, contact center solutions, and communications APIs. Ready to innovate? Then join us today. Note: The purpose of this profile is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Assignments may differ for individuals within the same role based on business conditions, departmental need or geographic location. ## About Vonage ## Company Overview - **One-liner**: Vonage provides a cloud-based communications platform offering unified communications, contact centers, and programmable APIs for businesses and developers. - **Entity Type**: Private (Acquired by Ericsson in 2022) - **Headquarters**: Holmdel, New Jersey, USA - **Founded**: 2001 - **Founders**: Jeff Pulver, Craig Walker, and other co-founders ## Core Business - **Primary industry**: Cloud communications, Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), Communications Platform as a Service (CPaaS) - **Target customers**: B2B – enterprises, SMBs, developers - **Mission statement**: Accelerate the world’s ability to connect ## Products & Services - **[Vonage Communications Platform (VCP)]**: Fully programmable platform integrating Video, Voice, Chat, Messaging, and Verification into existing workflows. - **[Vonage Business Communications]**: Cloud-based unified communications solution for businesses (phone, messaging, video meetings). - **[Vonage Contact Center]**: AI-powered contact center solution for customer service and engagement. - **[Vonage APIs]**: Developer-friendly APIs for voice, SMS, video, and verification (built on the same platform). ## Market Standing - **Valuation/Market Cap**: Acquired by Ericsson for $6.2 billion in 2022. Current valuation not publicly disclosed (subsidiary). - **Key Metrics**: - Over 2,000 employees - Over 1.6 million registered developers - 236 US patents (71 patents in other countries) - 25 billion minutes and messages terminated yearly - Serves over 100,000 businesses worldwide (source: [vonage.com](https://www.vonage.com/about-us/)) - **Notable Investors/Partners**: Parent company – Ericsson; integration with Ericsson’s network APIs and 5G strategy. - **Growth Signals**: Continued expansion of programmable communications portfolio; growing developer community (1.6M+ registered); global office presence in US, Europe, and Asia. ## Competitive Advantages - **Only provider combining UCaaS, CCaaS, and CPaaS on a single, fully programmable platform** – unmatched flexibility for customers to choose applications, APIs, or both. - **Strong developer ecosystem** with over 1.6 million registered developers and extensive API documentation. - **Patented technology** and deep expertise in real-time communications (Voice, Video, Messaging). - **Global reach** with offices across US, Europe, and Asia and a hybrid/remote workforce. ## Strategic Focus - Integration with Ericsson’s 5G and network API strategy to enable next-generation communications. - Continued innovation in AI-powered contact centers, conversational experiences, and cloud-native communications. - Expanding self-service capabilities and developer tools to accelerate time-to-market for enterprise customers. ## Why Work Here - **Hybrid & remote-first culture**: “The majority of our roles are flexible… powered by our own Vonage solutions” (source: [vonage.com/careers](https://www.vonage.com/careers/)). Core office hubs available globally. - **Award-winning culture** (“The Vonage Way”) built on values: Accountability, Collaboration, Trust, Excellence. - **Strong DE&I commitment**: Employee Resource Groups (e.g., Women of Vonage, V+ Pride, The Black Experience, Wellness & Mental Health); inclusive hiring and development practices. - **Benefits**: Medical/Dental/Vision, Health Savings Account, tuition reimbursement, paid time off, maternity/paternity leave, auto/home/pet insurance, retirement plan, legal plan, and paid volunteering days. - **Learning & development**: Enriching opportunities to grow in career; encouragement of diverse perspectives. - **Global community**: Over 2,000 employees across 16+ countries with a focus on collaboration and innovation. ## Sources 1. [vonage.com - About Us](https://www.vonage.com/about-us/) 2. [vonage.com - Life at Vonage](https://www.vonage.com/careers/life-at-vonage/) 3. [vonage.com - Careers](https://www.vonage.com/careers/) 4. [vonage.com - Homepage](https://www.vonage.com/) 5. [job-boards.greenhouse.io - Vonage Jobs](https://job-boards.greenhouse.io/vonage) ## Other roles at Vonage - [AEM Developer](https://feeny.ai/job/aem-developer-vonage-3frcckx2g6ds) - [Engineer Manager - Platform](https://feeny.ai/job/engineer-manager-platform-vonage-wroclaw-ajakdrzqytnc) — Wroclaw, Poland - [Junior Sales Development Representative (API / CPaaS)](https://feeny.ai/job/junior-sales-development-representative-api-cpaas-vonage-paris-ksp31smqck0e) — Paris, France - [Senior Campaign Manager](https://feeny.ai/job/senior-campaign-manager-vonage-wroclaw-tnnh1wtehq7b) — Wroclaw, Poland - [Senior Account Executive - EMEA](https://feeny.ai/job/senior-account-executive-emea-vonage-united-kingdom-dx0jghb13e38) — United Kingdom - [Deal Desk Analyst](https://feeny.ai/job/deal-desk-analyst-vonage-mexico-nzyjm2c3ghxr) — Mexico - [Staff Software Engineer (Fraud Defender)](https://feeny.ai/job/staff-software-engineer-fraud-defender-vonage-wroclaw-e103xvcvjze7) — Wroclaw, Poland - [Java Software Engineer (Fraud Platform)](https://feeny.ai/job/java-software-engineer-fraud-platform-vonage-wroclaw-dxtkth4k8100) — Wroclaw, Poland - [Technical Support Engineer – Voice & Video API](https://feeny.ai/job/technical-support-engineer-voice-video-api-vonage-mexico-904sw26mhgtk) — Mexico - [Sales Development Representative - API/CPaaS (NwPS)](https://feeny.ai/job/sales-development-representative-api-cpaas-nwps-vonage-mexico-avka0288srp0) — Mexico