---
title: 'Junior Service Desk Administrator at Teya'
canonical: 'https://feeny.ai/job/junior-service-desk-administrator-teya-budapest-pthcrdxs2nvf'
type: 'job'
last_seen: '2026-09-06'
---

# Junior Service Desk Administrator at Teya

- **Company:** [Teya](https://feeny.ai/companies/teya)
- **Location:** Budapest, Hungary
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/teya/b37b3363-f886-4de3-81ee-97c9aa9c94f1/application

**Skills:** Windows, macOS, iOS, Android, Apple Device Management, Enterprise MDM, Slack, Microsoft Teams, Atlassian Suite, Microsoft 365

> Provide hardware and software support for Windows, macOS, iOS, and Android endpoints while ensuring compliance with corporate security policies. Manage video conferencing, mobile devices, and mobile airtime contracts. Support team onboarding/offboarding and contribute to a highly automated IT environment.

## Job description

Hello. We’re Teya.

Teya was founded on a simple belief: local businesses deserve better.

They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.

Teya exists to change that.

We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.

We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.

If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

## Your team

Within your team, your customers define your purpose. We exist to serve and support our fellow Teyans by enabling them to do their best work.

Every team member cares deeply about providing high-quality service and maintaining a culture of collaboration while delivering at pace.

This team is above all else a customer service team and as such is dedicated to providing the best customer service through prompt, efficient, first-time fixes enabled by technology that not only meets but exceeds the expectations of our fellow Teyans.

All of this is underpinned by a keen sense of teamwork, trust, respect and commitment to each other, our customers and our fellow Teyans.

## Your mission

- Provide hardware and software support to users and desktop and mobile endpoints for Windows, macOS, iOS and Android devices
- Ensure all devices remain compliant with corporate device management and security policies
- Ensure systems, services and network access are maintained in line with corporate security policies and agreed processes and procedures
- Manage video conferencing solutions in the offices
- Distribute and manage mobile devices and airtime contracts
- Adhere to agreed service and operational level agreements at all times
- Support the onboarding and offboarding of Teyans
- Ensure that Teyans have the best experience, connecting to their colleagues, customers, systems and services
- Support the delivery of a highly automated environment
- Be aware of and support the delivery of your team’s and company’s Objectives and Key Results
- Work closely with all key stakeholders across the organisation
- Always live and promote our company values
- Deliver value wherever possible
- Demonstrate and encourage a passion for delivering high-quality support
- Celebrate and promote your successes and those of your colleagues
- Promote knowledge sharing and learning within your team and the wider organisation
- Pursue excellence in all that you do

## Your story

You are flexible in your approach, enjoy collaborating with others and are comfortable working with ambiguity. You are humble, willing to learn and willing to share your knowledge. You must be used to working in a target-driven environment and against SLAs.

You have a high level of proficiency in supporting Apple and Windows endpoints that are managed through enterprise MDM solutions. You will also have a good working knowledge of Slack, Teams, the Atlassian suite of products and Microsoft 365.

The role is diverse and challenging and as a result, you will need to have at least two years' experience working in a similar IT service environment so that you can quickly settle and begin delivering value immediately rather than having a long ramp-up period on the technologies.

We'd love to hear from you if you:

- Believe you can deliver on the mission brief described above
- Are an effective communicator, able to communicate technical topics to technical and non-technical audiences
- Have a proven understanding of the importance of consistency, reliability and managed change within IT
- Have the ability to work well in a team environment
- Are able to work effectively under pressure
- Have excellent analytical and problem-solving skills
- Have excellent time management skills and ability to multi-task and prioritise work
- Have a developed attention to detail and a proactive problem solver
- Have strong interpersonal skills and extremely resourceful
- Are comfortable working within structured programs and projects

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

## About Teya

## Company Overview
- **One-liner**: Teya provides integrated payment processing, business accounts, and funding solutions to help small, local businesses across Europe manage, grow, and thrive.
- **Entity Type**: Private (Series Unknown; $1.1B in total funding)
- **Headquarters**: London, United Kingdom
- **Founded**: 2019
- **Founders**: Not publicly available (formerly known as SaltPay)

## Core Business
- **Primary industry/industries**: Financial Services, Fintech, Payment Processing
- **Target customers**: Small and local businesses (B2B, SMB)
- **Mission or purpose statement**: "Proud to serve small, local businesses" — Teya exists to make business smoother, simpler, and more rewarding for the people who keep communities alive.

## Products & Services
- **Card Machines & Terminals**: In-person payment terminals with industry-leading transaction speeds, lifetime warranty (covering theft and water damage), and integration with 50+ EPOS systems.
- **Teya Tap**: A software point-of-sale solution that turns a smartphone into a card machine, enabling contactless payments via Apple Pay, Google Pay, and major cards.
- **Teya Business Account**: A free e-money business account with no account fees, domestic transfers, direct debit setup, a debit card with 0.5% cashback on all spending, and instant settlement options.
- **Pay by Link**: A remote payment solution allowing businesses to send payment links to customers.
- **Cash Advance**: Flexible, transparent funding for businesses, repaid directly from card machine sales.
- **Teya App & Web Portal**: Real-time sales tracking, expense management, and transaction monitoring tools.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Total Funding of **$1.1B** across 4 rounds; Annual Revenue estimated at **$100M** [linkedin.com](https://uk.linkedin.com/company/teya-global)
- **Notable Investors/Partners**: Not publicly detailed, but the company has raised $1.1B in total funding [cbinsights.com](https://www.cbinsights.com/company/teya)
- **Growth Signals**: Over **75,000 active members**; processed over **609 million transactions** in 2025; provided over **£68 million in cash advances**; operates in **27 countries** across Europe; employs **~1,000 people** total with **400+ in Product & Tech** [teya.com](https://www.teya.com/) [builtin.com](https://builtin.com/company/teya)

## Competitive Advantages
- **All-in-one platform**: Combines card machines, a business account, cash advances, and expense management in a single, integrated solution — reducing the need for multiple vendors.
- **Fair and transparent pricing**: No hidden fees, simple rates, and a free business account with 0.5% unlimited cashback.
- **Lifetime warranty on hardware**: Covers theft and water damage, a strong differentiator in the physical terminal market.
- **Speed and reliability**: Industry-leading transaction speeds and instant settlement options.
- **Deep focus on small, local businesses**: A clear, mission-driven niche that differentiates them from generalist fintechs and large banks.

## Strategic Focus
- **European expansion**: Already operating in 27 countries, Teya is focused on deepening its presence across Europe.
- **Product ecosystem growth**: Moving beyond payments into a full suite of business management tools (business accounts, cash advances, expense tracking, EPOS integrations).
- **Customer-centric innovation**: Building features like instant settlements, tipping, split payments, and integrated calculators directly requested by small business owners.
- **Talent acquisition**: Actively hiring across Sales, Engineering, Product, Data, and Operations to scale the platform and customer base.

## Why Work Here
- **Mission-driven culture**: Teya is deeply focused on supporting small, local businesses, which gives employees a strong sense of purpose.
- **Hybrid work model**: Encourages at least three days a week in the office to foster collaboration, with flexibility to work from home [builtin.com](https://builtin.com/company/teya).
- **Global, diverse team**: 1,000 total employees across 15+ offices in 27 countries, including London, Lisbon, Bratislava, Budapest, Prague, Reykjavik, Porto, and Braga [builtin.com](https://builtin.com/company/teya).
- **Strong engineering culture**: 400+ Product & Tech employees; technology stack includes modern tools; hosts Lunch and Learns and supports employee-driven initiatives [builtin.com](https://builtin.com/company/teya).
- **Perks and benefits**: Pension plan, paid holidays, free snacks and drinks, quarterly engagement surveys, promotion from within, and resources for team camaraderie [builtin.com](https://builtin.com/company/teya).
- **Work environment**: Hybrid model (3 days in-office per week); offices in London, Bratislava, Lisbon, Budapest, Prague, Reykjavik, Porto, Braga, and more [builtin.com](https://builtin.com/company/teya).

## Sources
1. [teya.com](https://www.teya.com/)
2. [teya.com/careers](https://www.teya.com/careers)
3. [builtin.com](https://builtin.com/company/teya)
4. [linkedin.com](https://uk.linkedin.com/company/teya-global)
5. [cbinsights.com](https://www.cbinsights.com/company/teya)

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