---
title: 'Junior Systems Analyst, WMS at Hot Topic & BoxLunch'
canonical: 'https://feeny.ai/job/junior-systems-analyst-wms-hot-topic-boxlunch-la-vergne-xks9s6aa5zqx'
type: 'job'
last_seen: '2026-09-07'
---

# Junior Systems Analyst, WMS at Hot Topic & BoxLunch

- **Company:** Hot Topic & BoxLunch
- **Location:** La Vergne, TN
- **Compensation:** $30–$35/hr
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/hottopic/b006fecc-6662-4e8d-8f93-eff444c2b6e3

## Job description

Technology keeps the world moving - It’s no different here at Hot Topic. We are looking for a motivated, hands-on Junior Analyst to help support and maintain our Warehouse Management System (WMS) and related warehouse applications. In this role, you will assist with system testing, troubleshooting, enhancements, and day-to-day maintenance to ensure warehouse operations run smoothly and efficiently.

You will work closely with senior analysts, warehouse operations teams, and IT partners to help coordinate system updates, support new functionality, and validate changes through structured testing. The ideal candidate is eager to learn, communicates clearly, collaborates well with others, and builds strong working relationships across teams to help deliver effective solutions that support warehouse and distribution operations.

This role can be based in the Nashville, TN or Riverside, CA offices. Minimum 3 days a week onsite up to 5 days per week.

## WHAT YOU'LL DO:

- Troubleshoot and diagnose WMS-related issues to determine whether they stem from system configuration, data integrity, integrations, or warehouse process gaps.
- Provide hands-on technical support or escalate complex issues to the appropriate internal or vendor teams.
- Partner with warehouse operations, supply chain teams, project managers, and third-party vendors to define project scope, align on system enhancements, establish WMS goals, and proactively identify and resolve system or process issues.
- Assist in extracting WMS data and conducting detailed analysis of warehouse process flows, ensuring system functionality aligns with existing operational workflows such as receiving, putaway, picking, packing, replenishment, and shipping.
- Support senior analysts with WMS configuration, implementation, testing, documentation, and ongoing system support to ensure business functions operate efficiently within the warehouse environment.
- Communicate WMS system enhancements, updates, and modifications to key stakeholders, helping bridge the gap between technical solutions and operational impact.
- Assist in developing and executing WMS test cases in partnership with the QA team to validate system changes, enhancements, integrations, and new functionality as part of the Quality Assurance process.
- Support end-user training for warehouse associates and operational leaders on WMS functionality, new tools, system updates, and best practices to drive adoption and minimize disruptions.

## WHAT YOU'LL NEED:

- 0-1 years of experience and exposure in Systems Development Life Cycle and/or experience in supporting systems as a System/IT Analyst or developer. Internships welcomed.
- Knowledge about Supply Chain, Warehouses, and/or retail.
- Experience in the preparation of process charts and analysis that reflect workflow, external validation and audit points, and output requirements.
- Shown the ability to be able to translate technical terms to business terms.
- Exposure to working with IT Systems with basic knowledge of SDLC life cycle and exposure to Databases/API's and Messaging ( XML/JSON).
- Nice to have: Cognos SCI, Manhattan WMS experience.

## About Hot Topic & BoxLunch

## Company Overview
- **One-liner**: Hot Topic Inc. is a leading specialty retailer of pop culture and music licensed apparel, accessories, and gifts, operating under the brands Hot Topic, BoxLunch, and Her Universe.
- **Entity Type**: Private (owned by Sycamore Partners since 2013)
- **Headquarters**: City of Industry, California, USA
- **Founded**: 1989 (Hot Topic); 2015 (BoxLunch)
- **Founders**: Orv Madden (Hot Topic); BoxLunch was launched by Hot Topic Inc.

## Core Business
- **Primary industry/industries**: Retail – Pop Culture Merchandise, Apparel, and Gifts
- **Target customers**: B2C – Fans of music, anime, gaming, movies, TV, and pop culture; primarily Gen Z and Millennials
- **Mission or purpose statement**: To be the destination of pop culture and music merchandise while giving back to the community. BoxLunch’s specific mission: for every $10 spent, provide a meal to someone in need through Feeding America®.

## Products & Services
- **Hot Topic**: Clothing, accessories, music, jewelry, and collectibles featuring officially licensed band tees, pop culture-inspired collections, anime merch, and fashion apparel. (Brick-and-mortar and e-commerce)
- **BoxLunch**: Pop culture merch and gifts including apparel, collectibles, and accessories. Launched in 2015, with over 150 specialty shops and a thriving e-commerce site. Each purchase helps provide meals to those in need.
- **Her Universe**: A brand focused on female fans of sci-fi, fantasy, and pop culture, offering licensed apparel and accessories.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue – Hot Topic approx. $741.7M; BoxLunch approx. $74.3M (LinkedIn estimates, combined ~$816M)
- **Notable Investors/Partners**: Owner: Sycamore Partners (private equity); Partners: Feeding America®, Mental Health America, Notes for Notes, The Trevor Project
- **Growth Signals**: BoxLunch headcount grew 13.9% YoY to 655 employees; Hot Topic headcount grew 6.2% YoY to 2,215 employees; active job postings: 1,184 (as of Sept 2026); BoxLunch has given over 100 million meals to date; expanding distribution centers (La Vergne, TN and Riverside, CA).

## Competitive Advantages
- **Exclusive Licensing**: Deep relationships with major entertainment studios and music labels, securing exclusive product lines not available at general retailers.
- **Niche Community Focus**: Strong brand loyalty among pop culture, music, and anime fans; authentic engagement with subcultures.
- **Philanthropy as Differentiator**: BoxLunch’s meal-giving model creates emotional connection and repeat purchases.
- **Omnichannel Presence**: 600+ Hot Topic retail locations, 150+ BoxLunch stores, plus robust e-commerce and distribution network.

## Strategic Focus
- Expand BoxLunch store footprint and e-commerce penetration.
- Strengthen direct-to-consumer relationships through social media and influencer partnerships.
- Continue to invest in diversity, equity, and inclusion initiatives.
- Grow the Her Universe brand and cater to underserved female fandom.
- Optimize supply chain and distribution for faster fulfillment.

## Why Work Here
- **Culture**: Inclusive, collaborative, and authentic environment where employees are encouraged to “be who you are and love what you do.” The company values creativity and innovation.
- **Work Policy**: Hybrid workspace – employees engage in a combination of remote and on-site work. Typical time on-site is flexible.
- **Perks & Benefits**: Performance bonuses, family medical leave, job training and talent development programs. Benefits package includes medical, dental, vision, and 401(k).
- **Career Growth**: Opportunities across retail stores, distribution centers, and corporate HQ. Strong internal mobility, with many employees moving between brands (e.g., talent from GameStop, Target, Vans).
- **Community Impact**: Employees take pride in giving back through partnerships with Feeding America, Mental Health America, and other nonprofits.

## Sources
1. [lever.co](https://jobs.lever.co/hottopic) – Hot Topic Inc. careers page
2. [linkedin.com/company/hot-topic](https://linkedin.com/company/hot-topic) – Hot Topic company profile
3. [linkedin.com/company/boxlunch](https://linkedin.com/company/boxlunch) – BoxLunch company profile
4. [builtin.com](https://builtin.com/company/hot-topic-inc) – Hot Topic Inc. culture, perks, and offices
5. [builtinla.com](https://www.builtinla.com/company/hot-topic-inc) – Hot Topic Inc. Los Angeles office overview

## Other roles at Hot Topic & BoxLunch

- [Assistant Manager Licensing, Business Development](https://feeny.ai/job/assistant-manager-licensing-business-development-hot-topic-boxlunch-city-of-35xbe7qwjyr9) — City of Industry, CA
- [Fulfillment Team Lead](https://feeny.ai/job/fulfillment-team-lead-hot-topic-boxlunch-la-vergne-cka5ca8y90rk) — La Vergne, TN
- [Purchasing Manager – Retail Operations & Indirect Procurement](https://feeny.ai/job/purchasing-manager-retail-operations-indirect-procurement-hot-topic-boxlunch-00gb4kr9v43d) — City of Industry, CA
- [Licensing Coordinator](https://feeny.ai/job/licensing-coordinator-hot-topic-boxlunch-city-of-industry-xg8xxm3dp9f9) — City of Industry, CA
- [Financial Analyst](https://feeny.ai/job/financial-analyst-hot-topic-boxlunch-city-of-industry-68y9adc427cd) — City of Industry, CA
- [DC Inventory Control Manager](https://feeny.ai/job/dc-inventory-control-manager-hot-topic-boxlunch-riverside-9j6s81p64bzt) — Riverside, CA
- [Equipment Operator](https://feeny.ai/job/equipment-operator-hot-topic-boxlunch-la-vergne-5bedc0esa0dq) — La Vergne, TN
- [Distribution Center Associate](https://feeny.ai/job/distribution-center-associate-hot-topic-boxlunch-la-vergne-xd17zds01qm6) — La Vergne, TN
- [DC Inventory Control Supervisor](https://feeny.ai/job/dc-inventory-control-supervisor-hot-topic-boxlunch-riverside-8fcxchf964np) — Riverside, CA
- [Merchandise Coordinator](https://feeny.ai/job/merchandise-coordinator-hot-topic-boxlunch-city-of-industry-3595pvttq7eb) — City of Industry, CA