--- title: 'Junior Technical (Support) Analyst w. Python (second shift) at Suvoda' canonical: 'https://feeny.ai/job/junior-technical-support-analyst-w-python-second-shift-suvoda-bucharest-f4f06242z3hr' type: 'job' last_seen: '2026-11-03' --- # Junior Technical (Support) Analyst w. Python (second shift) at Suvoda - **Company:** Suvoda - **Location:** Bucharest, Romania / Iasi, Romania / Romania - **Work type:** remote - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-03 - **Apply:** https://www.suvoda.com/careers/job-openings?gh_jid=8911267002 ## Job description The Technical Analyst operates as a liaison between development, operations and additional staff to research and solve application maintenance requests. Technical Analysts are curious, resourceful problem-solvers who love diving into code, troubleshooting complex issues, and taking on technical challenges within a SaaS environment. The working schedule for this role is between 14:00 - 22:00 EEST. This is a remote role across Romania. ## Responsibilities - Liaise with Services, Product, and Support to investigate production issues/requests, with daily use of PostgreSQL, Django, Python - Propose and implement short term solutions for applications when applicable - Take ownership of production issues and drive escalations - Research and resolve issues using critical and logical thinking, ensuring financial data integrity and - Write, execute, and validate Python-based scripts for data changes and bulk data corrections in a production environment - Manage priorities through ticketing system - Support technical customer implementations involving sensitive financial - Assist in documentation of technical work instruction - Recommend continuous improvement of operational and technical efficiencies - Coordinate with Engineering and Product teams on future enhancements and capabilities - Ability to understand Suvoda products, technical capabilities, and custom solutions - Support application server management, deployment, and troubleshooting of lower and production environments - Perform other duties, assignments, and/or special projects as time or circumstances necessitate Requirements: - Bachelor’s degree in Computer Science - Between 1- 2 years of experience in a similar technical role (writing python scripts, working w Sql and Django) - Knowledge of SQL scripting and databases - Linux/Unix and Bash scripting experience is preferred - JavaScript or Typescript experience is a plus - Ability to read and analyze application logs - Version control experience (e.g: git) - Open source software/web application development experience is a plus - Highly collaborative team player - Experience working in a fast-paced technical support-oriented role - Ability to communicate effectively with team members and management - Prioritisation of security and privacy - Self-starter with the ability to independently manage time and priorities while meeting deadlines - Sharp troubleshooting, problem solving, and analytical abilities - Attention to detail - Experience with configuring and populating a knowledge base tool is a plus - Willingness to explore new technologies - Experience supporting technologies in the Financial or Clinical Trial space preferred - Experience with OWASP security best practices is a plus ## #LI-AA1 We are aware that an individual(s) are fraudulently representing themselves as Suvoda recruiters and/or hiring managers. Suvoda will never request personal information such as your bank account number, credit card number, drivers license or social security number — or request payment from you — during the job application or interview process. Any emails from the Suvoda recruiting team will come from a @suvoda.com email address. You can learn more about these types of fraud by referring to [this FTC consumer alert](https://consumer.ftc.gov/consumer-alerts/2023/05/scammers-are-hijacking-job-ads-heres-how-spot-fakes). As set forth in Suvoda’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law. If you are based in California, we encourage you to read this important information for California residents linked [here](https://www.suvoda.com/california-applicant-privacy-notice-and-policy). ## About Suvoda ## Company Overview - **One-liner**: Suvoda provides a patient-centric, real-time clinical trial technology platform that streamlines workflows for sponsors, CROs, sites, and patients. - **Entity Type**: Private (private equity-backed; merged with Greenphire in 2025) - **Headquarters**: Philadelphia, Pennsylvania, USA (with offices in Bucharest, Tokyo, Barcelona, and other global locations) - **Founded**: 2013 - **Founders**: Jagath Wanninayake (CEO) ## Core Business - **Primary industry**: Clinical trial technology (life sciences / healthcare IT) - **Target customers**: Pharmaceutical sponsors, contract research organizations (CROs), clinical trial sites, and patients - **Mission / purpose**: “Trial Wisely” – empowering confident decisions and calm action during mission-critical moments of clinical trials. ## Products & Services Suvoda offers a comprehensive, modular platform with eight integrated products: - **IRT / RTSM (Interactive Response Technology / Randomization and Trial Supply Management)**: Market-leading randomization and supply chain management for complex trials, now with agentic capabilities to reduce kickoff-to-UAT to as little as two weeks. - **eCOA (Electronic Clinical Outcome Assessment)**: Collects patient-reported outcomes and clinician-reported data electronically. - **eConsent**: Digital informed consent management. - **ePatient**: A single intuitive app for patients to schedule visits, submit receipts, receive payments, answer questionnaires, view travel details, and get reminders. - **Greenphire Patient Payments**: Streamlined, compliant patient reimbursement and incentive payments. - **Greenphire Travel**: End-to-end travel logistics and booking for trial participants. - **Site Payments & Budget Tools**: Tools to manage site payments and trial budgets. All products are part of the unified Suvoda Platform, synchronizing data and activity across users. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Over 2,000 clinical trials conducted; 1,000+ clients; 6,000+ trial sites in 115+ countries; $3 billion in payments processed; 65% of trials in oncology, rare disease, and CNS. - **Notable Investors / Partners**: Backed by a leading private equity firm (acquired in 2021); merged with Greenphire in 2025. - **Growth Signals**: Surpassed 2,000 trials; expanded to offices in Tokyo and Barcelona; holds 5 patents recognizing technology innovation; rapid product expansion (eCOA, ePatient, Greenphire suite). ## Competitive Advantages - **Comprehensive platform**: Single vendor for IRT, eCOA, eConsent, patient payments, and travel – reducing integration complexity for sponsors. - **Agentic RTSM**: AI-driven automation that dramatically shortens deployment timelines (kickoff to UAT in as little as two weeks). - **Patient-centric design**: ePatient app unifies all patient touchpoints, improving retention and experience. - **Domain expertise**: Deep specialization in high-stakes, complex trials (oncology, rare disease, CNS) with a track record of FDA approvals (34% of trials that earned FDA approval since 2024 ran on Suvoda). - **Global scale**: 115+ countries supported, with local offices in North America, Europe, and Asia. ## Strategic Focus - **Platform expansion**: Continuing to integrate and enhance the modular suite (eCOA, ePatient, Greenphire) to offer end-to-end trial orchestration. - **AI & automation**: Further developing agentic capabilities in RTSM and other products to accelerate trial setup and decision-making. - **Patient experience**: Deepening the focus on simplifying the patient journey to improve enrollment and retention. - **Global growth**: Expanding office footprint and client base in Asia and Europe. ## Why Work Here - **Culture**: Collaborative, mission-driven environment with small teams, open doors, and approachable leadership. Emphasis on “grit” – acting fast, managing risk, and helping each other in a high-stakes industry. - **Hybrid work**: Flexible work environment allowing remote, office, or hybrid arrangements based on team needs. - **Onboarding**: “Suvoda University” provides best-in-class onboarding with interactive courses, expert facilitators, and a 1:1 mentor. - **Growth**: Opportunity to work on complex, meaningful problems that directly impact patient health; strong investment in employee development and cross-functional learning. - **Values**: Shared commitment to learning, growth, service, and bringing wisdom and calm to critical moments. - **Hiring process**: Transparent, quick application (5-10 minutes), thoughtful evaluation, and clear communication throughout. ## Sources 1. [Suvoda Website – Home](https://www.suvoda.com/) 2. [Suvoda – About / Company](https://www.suvoda.com/company) 3. [Suvoda – Careers](https://www.suvoda.com/careers) 4. [Suvoda – Working at Suvoda](https://www.suvoda.com/careers/working-at-suvoda) 5. 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