---
title: 'Junior Tutor Operations Manager with Italian- (all genders) at GoStudent'
canonical: 'https://feeny.ai/job/junior-tutor-operations-manager-with-italian-all-genders-gostudent-milan-mh3ebqqczatm'
type: 'job'
last_seen: '2026-09-10'
---

# Junior Tutor Operations Manager with Italian- (all genders) at GoStudent

- **Company:** GoStudent
- **Location:** Milan, Italy
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-10
- **Apply:** https://www.gostudent.org/en-gb/job-position/?gh_jid=4972700101

## Job description

Location: Milan (Hybrid)

Contract: Fixed term 1 year / full time 40h/week

## The Role in a Snapshot

Do you enjoy connecting with people and identifying great talent? Are you passionate about education and excited to contribute to innovative learning experiences? At GoStudent, we're looking for a Junior Tutor Operations Manager to support the recruitment of tutors across both our online marketplace and our growing network of offline centers and education projects. You'll play a key role in ensuring that students are matched with excellent tutors while supporting the expansion of exciting initiatives such as LEGO Robotics courses. As part of the Tutor Team, you'll contribute to tutor recruitment, selection, onboarding and operational excellence and work closely with cross-functional stakeholders.

## Your Role in Our Journey

- Online Tutor Recruitment
- Review tutor registrations and ensure candidates meet GoStudent's quality standards.
- Guide candidates throughout the recruitment journey and provide an excellent tutor experience.
- Perform onboarding and compliance checks, ensuring all required documentation is completed before tutors become active.
- Offline Recruitment & Talent Acquisition
- Conduct tutor interviews and assess subject expertise, motivation and communication skills.
- Recruit tutors for GoStudent Learning Centres, LEGO Robotics courses and other offline education projects.
- Source and qualify tutor candidates through multiple recruitment channels, including outbound outreach.
- Coordinate interviews, scheduling and communication with candidates and internal stakeholders.
- Support local recruitment campaigns based on geographical demand and subject shortages.
- Cross-functional Collaboration
- Work closely with centre managers, Marketing and Operations teams.
- Manage tutor requests coming from centre managers and ensure timely follow-up.
- Support continuous improvement of recruitment processes and contribute ideas to optimize efficiency.
- Help monitor recruitment KPIs and maintain high data quality across recruitment tools.

## What You Will Bring

- Strong communication skills in Italian and English (C1+).
- Excellent organizational skills and attention to detail.
- A people-oriented mindset with the ability to build positive relationships with candidates.
- Ability to manage multiple priorities in a fast-paced environment.
- Proactive attitude and willingness to take ownership.
- Confidence working with digital tools (Google Workspace, Claude, HubSpot or similar CRM systems).
- Interest in education, recruitment and talent acquisition.
- Previous experience in recruitment, HR, operations or customer service is a plus but not required.

## What We Offer

- The opportunity to shape how tutors join one of Europe's leading EdTech companies.
- Exposure to both online and offline recruitment projects.
- A dynamic international environment with ownership from day one.
- Learning and development opportunities within Talent Acquisition and Operations.
- Flexible hybrid working model.
- A collaborative team where your ideas are encouraged and valued.

Openness Statement

We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion, we value your talent and motivation. Even if you don't meet every requirement, we'd still love to hear from you. Diversity makes us more creative, innovative and stronger.

If you're ready to rethink education with us and make a real impact, we'd love to meet you.

## About GoStudent

## Company Overview
- **One-liner**: GoStudent is a leading online tutoring platform that connects students with tutors for personalized 1:1 video-based lessons, aiming to build the #1 global school.
- **Entity Type**: Private (Unicorn, Series B+ / Venture-backed)
- **Headquarters**: Vienna, Austria
- **Founded**: 2016
- **Founders**: Felix Ohswald (CEO), Gregor Müller (COO); also Ferdinand von Hagen listed as a co-founder on Crunchbase

## Core Business
- **Primary industry**: EdTech (Education Administration Programs / Online Tutoring)
- **Target customers**: B2C (students aged 5–18, plus families), B2B (school partnerships via acquisitions), tutors (independent contractors)
- **Mission statement**: To create a lifelong love of learning and unlock every child’s potential by reimagining how to nurture education, using a hybrid online + offline model.

## Products & Services
- **GoStudent Platform**: Core SaaS-based 1:1 video tutoring platform for primary, secondary, and college students. Includes virtual classroom with whiteboard, screen sharing, and AI-powered quizzes, tools, and games to improve retention. Membership model with flexible scheduling.
- **Seneca Learning**: An AI-driven learning platform acquired in 2022 that offers adaptive learning content for students and teachers.
- **Tus Media**: Acquired to expand reach and content capabilities.
- **Studienkreis / LernQuadrat**: Offline tutoring centers (acquired) to provide in-person learning, supporting a hybrid online+offline approach.
- **GoStudent Tutor Network**: A large pool of carefully selected tutors (only 8% pass rate) offering lessons in 30+ subjects.

## Market Standing
- **Valuation/Market Cap**: €3 billion (approx. $3.2B) as of 2022–2023, making it Europe’s highest-valued EdTech company. (Note: valuation may have adjusted with market conditions; not recently confirmed.)
- **Key Metric**: Annual Revenue ~$100M (LinkedIn estimate); Total Funding amounts vary: >€590M from investors (company website), $790.4M total funding (LinkedIn including debt), or >€291M (Crunchbase — likely older figure). The most recent round was a $95M venture debt round in August 2023 led by Deutsche Bank.
- **Notable Investors/Partners**: Prosus, SoftBank Vision Fund 2, Left Lane Capital, Coatue, DN Capital, DST Global, Speedinvest.
- **Growth Signals**:
  - Operates in 55+ countries with over 5 million families engaged monthly.
  - Employs ~1,740 people (down 15% YoY, with recent departures in finance and product roles — indicating restructuring).
  - More than 400,000 tutoring units booked monthly.
  - Acquisitions of Seneca Learning, Tus Media, and Studienkreis have expanded its product portfolio and offline presence.

## Competitive Advantages
- **Hybrid model**: Combines online tutoring with offline centers (Studienkreis) to address different learning preferences and regulatory requirements across countries.
- **AI integration**: Proprietary AI tools for personalized learning plans, retention improvement, and summaries for parents.
- **Scale and brand**: Europe’s largest tutoring provider by valuation, with a strong tutor network and customer base.
- **High tutor selectivity**: Only 8% of applicants pass the 5-step tutor selection process, ensuring quality.

## Strategic Focus
- **Hybrid expansion**: Uniting online and offline tutoring to serve a wider range of families and school systems.
- **International growth**: Operating in 55 countries with a focus on key markets like Italy, UK, Spain, Germany, Turkey, and France.
- **Product innovation**: Enhancing AI capabilities in learning content (Seneca Learning) and tutor matching.
- **Profitability push**: Recent workforce reduction (-15% YoY) and departure of senior executives suggest a shift toward sustainable growth after a rapid expansion phase.

## Why Work Here
- **Culture**: Flat hierarchy, informal and open communication, emphasis on collaboration and empowering employees to deliver results. Values include being customer-centric, fun-loving, and change-makers.
- **Work Policy**: Flexible working hours and remote options (e.g., remote roles from Turkey for German-speaking customer support). Hybrid work likely in some offices.
- **Benefits**: Regular team & office events, learning and wellbeing programs, 30 hours of free tutoring for employees’ families.
- **Engineering culture**: Working on a global platform with AI, data, and product challenges; opportunity to impact education at scale.
- **Employee reviews**: Mixed (2.9/5 on LinkedIn) — work-life balance rated 3.6, compensation 2.5, culture 2.6, career 2.5. Recent headcount reductions may affect sentiment.

## Sources
1. [gostudent.org - Careers](https://www.gostudent.org/en-gb/careers/)
2. [linkedin.com - GoStudent GmbH](https://at.linkedin.com/company/gostudent-gmbh)
3. [crunchbase.com - GoStudent](https://www.crunchbase.com/organization/gostudent)
4. [gostudent.org - Homepage](https://www.gostudent.org/en-gb/)
5. [gostudent.org - Greenhouse Jobs](https://job-boards.greenhouse.io/gostudent/jobs/4360085101)

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