---
title: 'Junior VIP Host at Easygo'
canonical: 'https://feeny.ai/job/junior-vip-host-easygo-melbourne-awbswqgc7d2d'
type: 'job'
last_seen: '2026-09-06'
---

# Junior VIP Host at Easygo

- **Company:** Easygo
- **Location:** Melbourne, Australia
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.greenhouse.io/easygo/jobs/5171059007

## Job description

Are you a natural people-person with a passion for customer service? Level up your career with this exciting opportunity to connect, engage, and elevate the experience of our top players on Stake.

Your role with us:

As a Junior VIP Host, you'll be the face of our online casino, responsible for building and maintaining relationships with our high-value players through online chat. Your portfolio will include managing up to 350 players. Your role transcends the typical customer service position as you will be the ambassador of our casino. Your goal is not just to resolve issues, but to provide tailored solutions that go above and beyond their expectations, making each interaction a personalised and memorable experience. Your exceptional interpersonal skills will form the foundation of these connections. Building trust and rapport with our VIP players will be your daily mission, ensuring they feel valued and appreciated on a personal level.

Could you be our next VIP superstar?

Don't worry if you don't have any experience in the online gaming industry. We're looking for someone who's friendly, outgoing, and passionate about providing exceptional customer service. If you come from a retail, hospitality, or other customer-facing role, we encourage you to apply.

Please note that in this role our team works 6 days a week for 6 hours a day.

Your hours and location of work are below: Mon - Friday - 9am - 2pm (Office) Mon - Friday - 9pm - 11pm (Home) Saturday Or Sunday: 9am - 2pm + 9pm - 11pm (Home)

Who are we? At Easygo we proudly stand as a prominent service provider to a powerhouse of brands within the iGaming industry, including Stake, Kick.com and Twist Gaming. Stake is the world's largest crypto casino, and leads the industry with a seamless online casino experience. Level up your online entertainment with Kick.com, the vibrant live streaming platform, which connects millions of gamers and content creators worldwide. All alongside the innovative game design studio, Twist Gaming, which takes creativity to new heights by crafting cutting-edge and captivating games.

Our commitment to placing our clients and their communities' entertainment at the forefront of everything we do, has solidified us as the ultimate online service provider for entertainment companies.

Headquartered in the beautiful city of Melbourne, our growth has been remarkable. From humble beginnings to a thriving workforce of 400+, we've expanded not only in numbers but in ambition. There really is something for everyone here, whether you work in Tech, Marketing, Operations, Mathematics or Design, we are sure to have something for everyone.

Click play, on your career today!

What you will do:

- Develop and maintain trusted relationships with new and existing high value clients to determine existing and future business needs
- Understand the client’s objectives and decision-making process and forming long-term partnerships with individuals
- Actively and successfully manage the assigned accounts from start to finish including managing and maintaining your relationship, ensuring all enquiries are followed through
- Identify and grow opportunities within your client base and collaborate with the VIP to ensure maximum growth
- Ensure the timely and successful delivery of products, in line with customer needs and objectives
- Analysis of client behaviours and overall value to the business
- Make optimal use of communication tools such as chat room on site, email, Telegram and any additional platforms required to engage with VIP players
- Collaborate with other departments to improve the overall customer experience.
- Collaborate with VIP Manager, Supervisor and Senior hosts to contribute to team development goals.

What you will bring:

- Minimum 1 year experience working in a customer service environment.
- Excellent communication and writing skills are required.
- Strong gambling knowledge is advantageous
- Cryptocurrency knowledge is advantageous
- Proficient with Google Suite (Drive, Spreadsheets, Docs), Slack, Jira & Intercom

Some of the perks of working with us:

Office Perks & Environment.

- In-house baristas serving free coffee, tea, fresh juices, and smoothies
- Daily catered breakfast and regular company-wide events
- Snack walls and drink fridges on every floor
- Fun /modern office spaces with pool tables, table tennis, gaming consoles, and an F1 simulator

Wellbeing & Personal Development

- Access to our Employee Assistance Program for you and your loved ones
- 9,000+ courses on our Learning & Development platform
- One paid volunteer day per year
- Weekly Wednesday massages by professional masseuses

## Team Connection & Rewards

- Team budgets for lunches and activities to celebrate achievements
- Social sports teams and participation in Corporate Games
- Easygo branded swag
- Birthday and work anniversary gift vouchers, plus a chance to win prizes

Events & Experiences

- Company-wide talks with key partners such as Everton FC
- Office visits from big-name streamers
- Meet Ambassadors like Alex Pereira
- Ballots for exclusive tickets to events like Formula 1, UFC, and more sporting and music events

We believe that the unique contributions of everyone at Easygo are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experiences, we never discriminate on the basis of race, religion, nationality, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We’re a global team of dreamers, creators, and game-changers from every walk of life, united by a passion for entertainment that inspires the world.

We believe that the best ideas come from different perspectives, so we actively welcome and champion talent from all backgrounds, cultures, identities, and experiences. Whether you're just starting out or bringing decades of experience, your unique voice matters here.

## About Easygo

## Company Overview
- **One-liner**: Easygo is the Australian powerhouse behind the world’s most popular online casino (Stake) and the creator-first livestreaming platform KICK, building bold, fast digital experiences for over 160 million users.
- **Entity Type**: Private (late-stage/growth)
- **Headquarters**: Melbourne, Australia
- **Founded**: 2016
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Online casino/iGaming, live streaming, game development, crypto, and sportsbook.
- **Target customers**: B2C (players, viewers, content creators) and B2B (game developers, publishers, operators).
- **Mission**: “To connect cultures through bold digital experiences. To go from beta to better tech should be fearless, not formulaic.”

## Products & Services
- **Stake**: The world’s most popular online casino. 60M+ registered customers, 20M+ monthly active users, $30B in monthly wagers. Supports 75+ currencies.
- **KICK**: A creator-first live streaming platform. 500M+ monthly hours watched, 46M+ daily chats, 4.6M+ peak live viewers. Takes only 5% from creators (vs. industry standard 50%).
- **Stake Engine**: A platform where creators can launch games directly on Stake and Stake US. 395 live publishers, 1400+ live games, 17M daily bets.
- **Easygo Game Studio**: A multi-studio ecosystem delivering high-quality, high-velocity game experiences with elite product teams.
- **Twist Gaming**: An innovative game design studio crafting cutting-edge slot and table games.

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Total funding not publicly available; privately held and growth-funded. Operational scale includes $30B in monthly wagers and over 160 million total users.
- **Notable Investors/Partners**: Partnerships with major global brands in sports and entertainment (specific partners not fully named on site).
- **Growth Signals**:
    - 535 employees (+59.2% YoY)
    - Expanding into regulated markets (Peru, Brazil, Serbia, UK)
    - Operating in 14 countries
    - 160M+ users across products
    - Monthly wagers of $30B
    - 500M+ monthly hours watched on KICK

## Competitive Advantages
- **Scale & Speed**: Massive user base (160M+) with high velocity product development — “From beta to better tech should be fearless, not formulaic.”
- **Creator-First Economics**: KICK takes only 5% from creators vs. 50% from other platforms, attracting top talent and content.
- **Integrated Ecosystem**: Owns both the casino (Stake), streaming platform (KICK), game engine (Stake Engine), and game studio (Twist) — creating a vertically integrated entertainment flywheel.
- **Crypto & Global**: Works with 75+ currencies, including crypto, giving broad global reach.
- **Culture of Speed**: “Get it Done” — moving fast and strategically is core to maintaining leadership.

## Strategic Focus
- **Global expansion into regulated markets**: Opening offices in Brazil, Serbia, Peru, Colombia, and UK
- **Creator and publisher growth**: Expanding Stake Engine to on-ramp more game developers
- **Platform diversification**: Growing KICK as a major alternative to Twitch
- **High-performance engineering**: Building teams across Melbourne, Belgrade, and São Paulo

## Why Work Here
- **Culture**: “Build Without Fear” — empowerment, accountability, and strategic risk-taking. Values: Get it Done, Play Fair, Do it Well.
- **Engineering quality**: Emphasis on fast iteration cycles, strong ownership, and elite product teams. Greenfield opportunities in security (belgrade SOC), data, ML, and platform engineering.
- **Perks**: In-house baristas, $50k cars given away at weekly Wheel Spin, high-end office in Melbourne CBD (Level 2, 287 Collins St).
- **Hybrid/Office**: Melbourne headquarters is the primary hub; remote roles are available for some positions (especially Belgrade/São Paulo). Physical presence valued for collaboration.
- **Diverse team**: 535 people across 14 countries, with major hubs in Melbourne (480), São Paulo (17), Belgrade (10), Colombia (10), Lima (7).
- **Growth trajectory**: 59% YoY headcount growth with active hiring across engineering, data, product, finance, and marketing.

## Sources
1. [Easygo.io](https://easygo.io/)
2. [Easygo Careers - Greenhouse](http://job-boards.greenhouse.io/easygo)
3. [LinkedIn - Easygo](https://au.linkedin.com/company/easygo-au)
4. [SEEK - Easygo Company Profile](https://au.seek.com/companies/easygo-167841241823748)

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