---
title: 'KAM - Online-Enterprise - Senior Associate/Team Lead 3763 at Paytm Payments Services'
canonical: 'https://feeny.ai/job/kam-online-enterprise-senior-associate-team-lead-3763-paytm-payments-services-8yv4bnn1f5d3'
type: 'job'
last_seen: '2026-09-10'
---

# KAM - Online-Enterprise - Senior Associate/Team Lead 3763 at Paytm Payments Services

- **Company:** Paytm Payments Services
- **Location:** Noida, India
- **Work type:** onsite
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/paytmpayments/a96dd8c3-1fa4-404c-b243-07334d0233ef

## Job description

About Paytm Group: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag, and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR, and Payment Gateway, where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and the Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans, and BNPL is sourced by its financial partners.

About Paytm Payments Services (PPSL): PPSL enables thousands of online merchants to offer a world-class, frictionless payment experience to their customers. We are present across large enterprises and startups, including well-known unicorns alike. We strive to take payments beyond an enabler and an instrument to drive revenue and user growth for our merchants. Online Payment Gateway is Paytm’s B2B Business regulated by RBI, as it allows only authorized entities to conduct PA PG (Payment Aggregator Payment Gateway) business. This team is responsible for growing the penetration of Paytm’s PA PG business among Indian merchants.

About the role: We are looking for an experienced Regional Head to head and grow our merchant account management function. The role requires strategic ownership of enterprise client relationships, leading a team of KAMs, and driving revenue through strong account retention, upsell, and cross-sell initiatives in the digital payments ecosystem.

Expectations/Requirements: ● To manage enterprise and strategic merchant accounts. ● Build and nurture long-term relationships with CXOs and decision-makers at large merchants. ● Own the P&L of enterprise accounts, ensuring revenue growth, merchant retention, and expansion. ● Drive upsell and cross-sell of payment solutions (Cards, UPI, Net Banking, BNPL, Wallets, APIs, POS). ● Collaborate with Product, Tech, Operations, Risk & Compliance teams to deliver tailored solutions.● Oversee contract negotiations, commercials, and SLAs with high-value accounts. ● Track transaction trends, analyze performance, and identify strategic opportunities for growth. ● Resolve escalations and ensure high merchant satisfaction and NPS scores. ● Monitor competition, market developments, and regulatory changes to shape client strategy. ● Report business performance and forecasts to senior leadership.

Qualifications & Skills: ● Engineering graduate/post-graduate. ● 10+ years of experience in Enterprise Sales / Key Account Management in Payments, Fintech, or BFSI. ● Minimum 3+ years in a leadership role managing account managers or enterprise sales teams. ● Proven track record in Payments, Fintech, B2B Sales, Solution Selling, Payment Partnerships. ● Proven record of achieving revenue targets and managing large merchant portfolios. ● Strong leadership, team management, and people development skills. ● Excellent communication, negotiation, and stakeholder management abilities. ● Data-driven mindset with the ability to derive insights and build business cases.

Superpowers/ Skills that will help you succeed in this role : ● High level of drive, initiative, and self-motivation ● Ability to take internal and external stakeholders along ● Understanding of Technology and User Experience ● Love for simplifying ● Growth Mindset ● Willingness to experiment and improve continuously.

Why join us: We give immense opportunities to make a difference and have a great time doing that. You are challenged and encouraged here to do meaningful work for yourself and customers/clients. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be.

Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants, and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

## About Paytm Payments Services

## Company Overview
- **One-liner**: Paytm Payments Services Limited (PPSL) provides digital payment solutions — including a high-scale payment gateway, UPI processing, subscriptions, and merchant financial tools — for Indian businesses ranging from neighborhood stores to large brands.
- **Entity Type**: Private (wholly owned subsidiary of One97 Communications, a publicly listed parent company)
- **Headquarters**: Noida, India
- **Founded**: 2020 ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Founders**: Not publicly listed for PPSL; the entity is a wholly owned subsidiary of One97 Communications ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Core Business
- **Primary industry**: Digital payments, fintech, payment gateway infrastructure
- **Target customers**: B2B — online brands, startups, small merchants, BFSI institutions (for premium collections, loan repayments, investments), and government entities
- **Mission or purpose statement**: "Driving financial inclusion by empowering India's top online brands, startups and small merchants to accept digital payments and manage their business" ([paytmpayments.com](https://www.paytmpayments.com/about-us))

## Products & Services
- **Paytm Payment Gateway**: Core online payment acceptance for apps and websites, supporting UPI, cards, net banking, and more with high success rates and real-time bank settlements ([paytmpayments.com](https://www.paytmpayments.com/))
- **Payment Links & Payment Pages**: Collect payments instantly without building a website or app
- **International Payments**: Cross-border payment solution for merchants serving customers in 200+ countries
- **Subscriptions**: Customized payment plans and automated recurring collections across all payment instruments
- **Bank Offers & No-Cost EMI**: Affordability options to improve checkout conversion
- **Instant Refunds**: Automated, real-time refund processing for end customers
- **BFSI Solutions**: Specialized flows for policy premiums, loan repayments, investments, and credit card payments ([paytmpayments.com](https://www.paytmpayments.com/))

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed for PPSL as a standalone entity
- **Key Metric**: 600M+ transactions processed per month; 10,000+ transactions/second handling capacity ([paytmpayments.com](https://www.paytmpayments.com/))
- **Notable Investors/Partners**: Parent One97 Communications (OCL) — the publicly traded company behind the Paytm ecosystem ([paytmpayments.com](https://www.paytmpayments.com/about-us))
- **Growth Signals**: Expanding into government alliances (as seen in current openings for Government Alliances Payments roles); marketing its payment suite to BFSI, international merchants, and large Indian brands; operates within the broader Paytm group ecosystem covering in-store payments and advertising solutions ([jobs.lever.co](https://jobs.lever.co/paytmpayments))

## Competitive Advantages
- **Massive scale**: 600M+ transactions processed monthly and 10,000+ TPS capacity demonstrate infrastructure reliability that few Indian payment gateways can match ([paytmpayments.com](https://www.paytmpayments.com/))
- **Broadest payment source coverage**: UPI, cards, net banking, EMI, subscriptions, and international payments from 200+ countries in a single integration
- **Paytm ecosystem leverage**: Access to Paytm group companies for in-store payments and advertising, creating a full-stack merchant offering
- **Merchant trust**: Positions itself as "the payment gateway that powers India's largest brands" ([paytmpayments.com](https://www.paytmpayments.com/))

## Strategic Focus
- Deepening financial inclusion for Indian businesses, from neighborhood merchants to national brands
- Strengthening government and BFSI payment partnerships via dedicated alliances teams ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- Building robust payment rails and merchant experiences as the "backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- Expanding international payment acceptance for global merchants

## Why Work Here
- **Hybrid workspace**: Employees work a combination of remote and on-site ([builtin.com](https://builtin.com/company/paytm-payments-services-limited))
- **Mission-driven engineering**: Opportunity to build payment infrastructure powering "millions of businesses across India — from neighbourhood stores to leading brands" ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Strong benefits package**:
  - Health & wellness: medical insurance for self and family, health check-ups, mental health support, women's wellness initiatives, maternity/paternity benefits
  - Financial wellness: competitive compensation, annual bonus/incentives, ESOPs, salary advance, car lease, mobile device lease, relocation support
  - Time away: competitive leave across categories, team outing and engagement allowances
  - Personal development: internal job mobility, learning reimbursement for online courses and upskilling ([paytmpayments.com](https://www.paytmpayments.com/careers))
- **Career tracks**: Product & Engineering, Partnerships & Alliances, Merchant Operations, Data, Analytics & Growth — with both on-site and remote opportunities listed ([jobs.lever.co](https://jobs.lever.co/paytmpayments))
- **Culture**: Emphasizes purpose, collaboration, and self-driven learning; "meaningful work happens when you're part of a team building the backbone of India's business payments ecosystem" ([paytmpayments.com](https://www.paytmpayments.com/careers))

## Sources
1. [paytmpayments.com](https://www.paytmpayments.com/about-us)
2. [paytmpayments.com](https://www.paytmpayments.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/paytmpayments)
4. [paytmpayments.com](https://www.paytmpayments.com/)
5. [builtin.com](https://builtin.com/company/paytm-payments-services-limited)

## Other roles at Paytm Payments Services

- [Team Leader - Offline Merchants QR - Palnadu](https://feeny.ai/job/team-leader-offline-merchants-qr-palnadu-paytm-payments-services-palnadu-vb7zp52hb8sv) — Palnadu, India
- [KAM - Associate - QR - Sonipat](https://feeny.ai/job/kam-associate-qr-sonipat-paytm-payments-services-sonipat-4p4sjfv6frfr) — Sonipat, India
- [Team Leader - Offline Merchants QR - Alipurduar](https://feeny.ai/job/team-leader-offline-merchants-qr-alipurduar-paytm-payments-services-alipurduar-c884j3tqx9ta) — Alipurduar, West Bengal
- [Team Leader - Offline Merchant QR -Mathura](https://feeny.ai/job/team-leader-offline-merchant-qr-mathura-paytm-payments-services-mathura-bg6tbjgmbvr9) — Mathura, Uttar Pradesh
- [Team Leader - Medium Merchant Business 2 - Kolkata](https://feeny.ai/job/team-leader-medium-merchant-business-2-kolkata-paytm-payments-services-kolkata-kff9v8wag2pv) — Kolkata, India
- [Team Leader - Offline Merchant QR - Kushinagar](https://feeny.ai/job/team-leader-offline-merchant-qr-kushinagar-paytm-payments-services-kushinagar-hd3pvhc8s32r) — Kushinagar, Uttar Pradesh
- [Sales Operations - Assistant Manager - Online-GUT](https://feeny.ai/job/sales-operations-assistant-manager-online-gut-paytm-payments-services-mumbai-q4g5kfn7ctte) — Mumbai, India
- [Area Sales Manager: Manager: Nagpur](https://feeny.ai/job/area-sales-manager-manager-nagpur-paytm-payments-services-nagpur-gx0f0setkmvh) — Nagpur, India
- [KAM - Online-BFSI - Senior Manager 3740](https://feeny.ai/job/kam-online-bfsi-senior-manager-3740-paytm-payments-services-noida-knj0drtqm1ve) — Noida, India
- [VRM (Virtual Relationship Manager)_Merchant Onboarding - Online-Enterprise - Associate 5858](https://feeny.ai/job/vrm-virtual-relationship-manager-merchant-onboarding-online-enterprise-rmdpeeapg0dm) — Noida, India