---
title: 'Key Account Manager at Addi'
canonical: 'https://feeny.ai/job/key-account-manager-addi-colombia-qr3cn47vr87q'
type: 'job'
last_seen: '2026-10-18'
---

# Key Account Manager at Addi

- **Company:** Addi
- **Location:** Colombia
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.ashbyhq.com/addi/f57ce5b2-a443-47ed-8cb0-57f929aa914d

## Job description

## About Addi

We are a leading financial platform, building the future of payments, shopping, and banking—a world where consumers and merchants can transact effortlessly and grow together. Today, we serve over 3.6 million customers and partner with more than 55,000 merchants, making Addi Colombia’s fastest-growing marketplace.

With a state-of-the-art, technology-first approach, we provide banking solutions (deposits, payments, unsecured credit) and commerce services (e-commerce, marketing), bridging the financial gap for millions and redefining how people experience financial freedom. As the country’s leading Buy Now, Pay Later provider, we have secured regulatory approval to operate as a bank, unlocking even greater opportunities for our customers. In the past year, we have also achieved profitability, reinforcing the strength of our business model and our ability to scale sustainably.

Our mission has earned the trust of world-class investors, including Andreessen Horowitz, Architect Capital, GIC, Goldman Sachs, Greycroft, Monashees, Notable Capital, Quona Capital, Union Square Ventures, Victory Park Capital, and more, who back our vision for the future. With their support, we are not just growing—we are transforming Latin America’s financial ecosystem and shaping the next generation to shop, pay, and bank in Colombia.

But what truly sets us apart is how we build. We are a conscious company, driven by deep experience in scaling technology, services and products, and we live by[our values](https://co.addi.com/trabaja-con-nosotros#:~:text=%E2%80%A2%20We%20are%20owners,dentro%20del%20equipo.) every day.

## About the Role

This is where you come in. Below, you’ll find what this role is all about—the impact you’ll drive, the challenges you’ll tackle, and what it takes to thrive at Addi. If you’re ready to be part of something big, keep reading.

What’s the mission you’ll drive Drive strategic partnerships with top-tier retail Key Accounts to maximize Gross Merchandise Volume (GMV) and deepen Share of Wallet (SoW) across both physical and e-commerce channels. Position the company as an indispensable financing partner, expanding presence across in-store and online touchpoints, optimizing marketplace catalog conversion, and co-executing high-ROI promotional campaigns.

## What you will do

- YoY Portfolio GMV Growth: Deliver assigned portfolio GMV targets across top-tier enterprise accounts through structured Joint Business Plans (JBPs) tracked on a monthly operating cadence.
- Share of Wallet & Touchpoint Expansion: Increase average SoW across managed accounts by integrating financing solutions into new physical and digital touchpoints (e.g., self-checkout kiosks, category-specific checkout flows, app integrations).
- Strategic Partner Ramp: Successfully onboard and ramp every new Key Account to reach its projected monthly GMV run-rate within their first few months of launch.
- Marketplace Sales Acceleration: Transform the digital marketplace into a core growth pillar for Key Accounts by maximizing high-demand catalog availability, negotiating co-funded ad spend, optimizing campaign placement, and boosting checkout conversion rates.
- Partner Experience & Resolution Time: Reduce average Partner Support Ticket Resolution Time and improve Partner Satisfaction (PSAT) through standardized merchant onboarding, automated reporting dashboards, and store-staff training programs.
- High-ROI Seasonal Campaigns: Co-design and launch co-marketed seasonal campaigns during peak retail seasons that deliver measurable, incremental GMV growth with positive partner ROI.

## What we’re looking for

- Enterprise KAM & Retail Experience: 3–5+ years in Key Account Management, Strategic Partnerships, or B2B Enterprise Sales, managing a large-scale portfolio in major retail chains or high-volume e-commerce merchants.
- Commercial Agility & High-Stakes Negotiation: Proven track record negotiating complex commercial terms, volume-based fee tiers, long-term renewals, and co-marketing agreements with enterprise C-suite stakeholders.
- Data-Driven Retail & Marketplace Acumen: Ability to analyze retail conversion funnels, average order value (AOV), SKU turnover, and checkout metrics using modern BI tools (SQL, Looker, Databricks, AI analysis, Salesforce) to unlock growth opportunities.
- End-to-End Execution & Cross-Functional Leadership: Full accountability for account performance, driving cross-functional alignment across Product, Marketing, Onboarding, Operations, and CX to resolve blockers and land launches on time.
- C-Suite Influence & Executive Communication: Exceptional capability to structure and present Quarterly Business Reviews (QBRs) to merchant C-level executives—framing financing solutions as a driver of conversion, basket growth, and merchant profitability. Preferred Competencies

Why join us?

- Work on a problem that truly matters – We are redefining how people shop, pay, and bank in Colombia, breaking down financial barriers and empowering millions. Your work will directly impact customers' lives by creating more accessible, seamless, and fair financial services.
- Be part of something big from the ground up – This is your chance to help shape a company, influencing everything from our technology and strategy to our culture and values. You won’t just be an employee—you’ll be an owner
- Unparalleled growth opportunity – The market we’re tackling is massive, and we’re growing faster than almost any fintech lender at our stage. If you’re looking for a high-impact role in a company that’s scaling fast, this is it.
- Join a world-class team – Work alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the core of everything we do. We care deeply about what we build and how we build it—and we want you to be a part of it.
- Competitive compensation & meaningful ownership – We believe in rewarding our talent. You’ll receive a generous salary, equity in the company, and benefits that go beyond the basics to support your growth.

How the hiring process looks like We believe in a fast, transparent, and engaging hiring experience that allows both you and us to determine if there's a great fit. Here’s what our process looks like:

- Step 1: People Interview (30 min) A conversation with a recruiter to get to know you, your experience, and what you're looking for. We’ll also share more about Addi, our culture, and the role.
- Step 2: Initial Interview (30 min) A more in-depth conversation with the hiring manager, where we explore your skills, experience, and problem-solving approach. We want to understand how you think and work.
- Step 3: Deep Dive Interviews (30 min each) You'll meet future colleagues and cross-functional team members to get a feel for how we work together. We’re looking for strong contributors and cultural fits, so bring your questions, too!
- Step 4: Business Case (60 minutes) You may receive a real-world challenge or case study to complete. This is a chance to showcase your expertise and how you approach key problems relevant to the role.
- Step 5: Co-Founder Interview If there’s a strong match, you’ll have a final conversation with our Founder to align on expectations, cultural fit and ensure

We value efficiency and respect for your time, so we aim to complete the process as quickly as possible. Our goal is to make this experience insightful and exciting for you, just as much as it is for us. Regardless of the outcome, we are committed to always providing feedback, ensuring that you walk away with valuable insights from your experience with us.

## About Addi

## Company Overview
- **One-liner**: Addi provides a buy now, pay later (BNPL) platform that enables consumers in Latin America to finance purchases at partner stores through flexible installment loans.
- **Entity Type**: Private (Series C)
- **Headquarters**: Bogotá, Colombia
- **Founded**: 2018
- **Founders**: Santiago Suárez and Daniel Vallejo

## Core Business
- **Primary industries**: Fintech – Consumer Finance, Buy Now, Pay Later (BNPL), Point-of-Sale Financing
- **Target customers**: B2C (consumers purchasing from partner merchants) and B2B (merchant partners seeking to increase conversion and average order value); primarily focused on Latin America
- **Mission or purpose statement**: “We are building the best digital purchase experience in Latin America through technology” (from careers page)

## Products & Services
- **BNPL Platform**: A digital financing solution that allows consumers to split purchases into interest-bearing or zero-interest installments at checkout. Merchants integrate Addi’s API or SDK to offer instant credit decisions. Type: SaaS + embedded finance

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (latest valuation not revealed, Tracxn lists valuation as undisclosed)
- **Key Metric**: Total funding of **$238M** across 14 rounds (as of April 2026). Latest round: Conventional Debt of **$150M** led by J.P. Morgan on April 20, 2026. Additionally, a $70M credit line from Goldman Sachs and Fasanara Capital in April 2025.
- **Notable Investors/Partners**: Andreessen Horowitz, Union Square Ventures, GIC, J.P. Morgan, Goldman Sachs, Fasanara Capital, Victory Park Capital Advisors
- **Growth Signals**: Headcount grew to **900 employees** as of May 2026 (up from earlier years). Secured two significant credit lines in 2025–2026, indicating strong lender confidence and scaling capacity.

## Competitive Advantages
- **LatAm‑focused BNPL**: Deep local knowledge and regulatory compliance in multiple Latin American markets (Colombia, Brazil, Mexico, etc.).
- **Flexible installment plans**: Offers multiple interest rate options and repayment terms, adapting to local credit behaviors.
- **Strong investor backing**: Backed by top-tier global VCs and debt providers, providing ample capital for growth.
- **End‑to‑end technology**: Proprietary underwriting engine and seamless merchant integration via API/SDK.

## Strategic Focus
- **Expand credit lines and merchant partnerships**: Recent debt rounds from J.P. Morgan and Goldman Sachs signal scaling of lending capacity.
- **Geographic expansion**: Deepening presence in existing markets and entering new Latin American countries.
- **Product innovation**: Improving user experience and credit models to reduce default rates and increase approval rates.
- **Talent acquisition**: Actively hiring for engineering, product, finance, and partnerships roles to support growth.

## Why Work Here
- **Culture**: Be part of a mission‑driven team building digital commerce infrastructure in Latin America; values include “We get the impossible done,” “We start from and with the customer,” and “We are owners.”
- **Remote/Hybrid policy**: Fully remote‑first with optional office space in Bogotá (“works from anywhere” policy). On‑site roles exist for some positions, but the default is remote.
- **Benefits**: 100% company‑paid health insurance (medical, dental, vision) for employee and 50% for family; stock ownership (equity grants); flexible hours; English classes; learning budget.
- **Work environment**: Flat hierarchy, continuous feedback culture, and a focus on craft and integrity.

## Sources
1. [Tracxn – Addi Company Profile](https://tracxn.com/d/companies/addi/__nqhol1mcfOgMBPgfbQLR-cCUSyos0yPvtEFeIDWBBDg)
2. [Built In – Addi Careers & Culture](https://builtin.com/company/addi)
3. [Addi Careers on Ashby](https://jobs.ashbyhq.com/addi)
4. [Addi Colombia – Trabaja con nosotros](https://co.addi.com/sobre-addi/trabaja-con-nosotros)
5. [Addi AI Careers (note: separate company, not used for fintech Addi)](https://addi.ai/careers/)
6. [LatamList – Addi secures $70M credit line from Goldman Sachs](https://latamlist.com/addi-secures-70m-credit-line-from-goldman-sachs-and-fasanara-capital/)
7. [Valora Analitik – Addi secures US$150m new credit line led by J.P. Morgan](https://www.valoraanalitik.com/addi-secures-us150-million-in-new-credit-line-led-by-j-p-morgan/)

## Other roles at Addi

- [Acquisition and Onboarding Lead Marketplace](https://feeny.ai/job/acquisition-and-onboarding-lead-marketplace-addi-colombia-60cqb4bxth3f) — Colombia
- [Analytics Engineer](https://feeny.ai/job/analytics-engineer-addi-colombia-fajv90bccncz) — Colombia
- [Lead Business Analyst (Operations)](https://feeny.ai/job/lead-business-analyst-operations-addi-latin-america-nsvxvgdywjeh) — Latin America
- [Success Manager](https://feeny.ai/job/success-manager-addi-colombia-1hphq07xkxrz) — Colombia
- [Treasury Specialist](https://feeny.ai/job/treasury-specialist-addi-colombia-jcpfbyc849s5) — Colombia
- [Addi Gateway Program | Class of 2027](https://feeny.ai/job/addi-gateway-program-class-of-2027-addi-colombia-04qe5vt0018p) — Colombia
- [New Media Lead](https://feeny.ai/job/new-media-lead-addi-bogota-7dxw6c428z0g) — Bogotá, Colombia
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- [Bank Fraud Operations Lead](https://feeny.ai/job/bank-fraud-operations-lead-addi-latin-america-6w4kxsgnjjcw) — Latin America