---
title: 'Key Account Manager at Alan'
canonical: 'https://feeny.ai/job/key-account-manager-alan-paris-w7k3qptvc587'
type: 'job'
last_seen: '2026-09-08'
---

# Key Account Manager at Alan

- **Company:** [Alan](https://feeny.ai/companies/alan)
- **Location:** Paris, France / Bordeaux, France
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-07
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/alan/45fc4693-2394-45ae-b793-d8552130ee47

## Job description

HEALTH CAN’T WAIT.

Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.

Alan exists to end the wait.

Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.

So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.

Prevention as the new norm. That's what we're building with our team of 800+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.

## ⭐️ THE KEY ACCOUNT MANAGEMENT TEAM

Our Account Management team’s purpose is to make our key accounts stay and grow with Alan. We created the team in 2020 and we are now 30+. We are looking for amazing people to help us take care of our growing pipe on Public Sector accounts (Ministries and other public entities). Being a Key Account Manager at Alan means joining a team of talented, committed and passionate experts, with different backgrounds. We move fast, with a lot of ownership, and are proud to tackle big problems!

⭐ IS IT YOU WE’RE LOOKING FOR?

As a Key Account Manager, you will:

- Handle a portfolio of strategic accounts in the Public Sector
- Build and maintain strong customer relationships with key stakeholders and display a customer-centric approach to identify the main needs and allow our clients to achieve their goals through Alan
- Proactively identify potential signals of dissatisfaction and implement solutions to answer them
- Ensure successful onboarding of new accounts and promote Alan health partner positioning to generate massive adoption by employees and admins
- Analyze and present consumption reports to customers through business reviews
- Identify and execute out-of-the-box initiatives to engage our existing customers
- Renegotiate contracts to guarantee both great value for money to our customers and sustainable profitability
- Participate in the evolution of our products and services, acting as the voice of our customers when discussing with Product teams

You would be a great fit at Alan if most of this sounds like you:

- You have at least 6 years of experience in a customer-facing role including frequent interactions with C-Levels
- You have full working proficiency in French (excellent oral and written communication)
- You have at least advanced level in English
- You are experienced in dealing with very large organizations and potentially with unions
- You have the tact and empathy that make great negotiators
- You are an expert in positive lobbying with key stakeholders and create long-term relationship based on trust and transparency
- You are very analytical, very comfortable with presenting deep data analysis to clients and solving complex problems
- You have great active listening skills and are a master in the art of crafting the right follow-up message
- You have a growth mindset: you are able to adapt to new trends and to develop an in-depth understanding of the health insurance market
- You are currently based in (or willing to relocate to) Paris, Bordeaux or Marseille

It is nice to have a previous experience in Insurance or any industry linked to benefits. Having experience with or within the Public Sector space is also a nice to have.

For this opportunity, we are aiming to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.

🙌   PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

Therefore, we offer:

- Fair rewards. Generous equity packages complement your base salary.
- Flexible Office. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux or Marseille.
- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your  time as you  wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Country-specific commuter benefits.
- Learning & Training opportunities. A highly  flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents.

IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.

If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?

Remember, this is just a guide, not a checklist.

We'll be thrilled to receive your application!

🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

## About Alan

## Company Overview
- **One-liner**: Alan is an integrated digital health partner that combines health insurance, virtual care, and prevention into a single platform.
- **Entity Type**: Private (Series F, raised €140M in 2024)
- **Headquarters**: Paris, France (117 Quai de Valmy, 75010)
- **Founded**: 2016
- **Founders**: Jean-Charles Samuelian-Werve and Charles Gorintin

## Core Business
- Primary industry: Healthcare IT / Health Insurance / Digital Health
- Target customers: B2B (companies of all sizes), B2C (retirees, self-employed), and government entities (ministries, local collectivities)
- Mission or purpose statement: "Empower everyone to live a longer, healthier life" and "make prevention the new norm of care"

## Products & Services
- **Alan Health Insurance**: Full-stack digital health insurance with instant reimbursements, smart risk management, and transparent pricing. Covers individuals and groups.
- **Alan Clinic**: Virtual clinic offering AI-powered medical assistant (95%+ good/excellent feedback from doctors), 24/7 clinician chats and video consults, and personalised prevention journeys for mental health, back pain, sleep, nutrition, etc.
- **Prevention & Wellness Platform**: Team and individual challenges, curated wellness store (e.g., integrated optics), and proactive health programmes that drive 30%+ weekly active user engagement.
- **AI Medical Assistant**: Proprietary AI built for faster, fairer healthcare — provides instant answers and powers smart claims processing (50% of reimbursements in under 5 minutes, 90% in under a day).

## Market Standing
- **Valuation**: €4 billion (as of Series F in 2024)
- **Key Metric**: Over €800 million in annualised revenue, serving 1.1 million+ members across France, Belgium, Spain, and Canada
- **Notable Investors/Partners**: Not disclosed in available sources (Series F led by unspecified investors; recognised as part of La French Tech’s Next40 since inception)
- **Growth Signals**: 800+ employees (up from <10 in 2016); expanded to 4 countries; 95% of SMB clients spend less than 2 hours per year managing coverage; 4.9/5 App Store rating

## Competitive Advantages
- **Integrated model**: The only health partner that combines insurance, virtual care, and prevention in one seamless experience — reducing fragmentation.
- **Proprietary AI**: Built specifically for healthcare, achieving doctor-validated accuracy and enabling instant claims and medical chats.
- **Culture of transparency**: Public salary and equity grids, open access to compensation data for all employees, radical transparency in decision-making.
- **Prevention-first approach**: Proactive health journeys and challenges drive member engagement and long-term outcomes.

## Strategic Focus
- Deepen AI integration across care and insurance to improve speed, fairness, and personalisation.
- Expand into new geographies and customer segments (currently France, Belgium, Spain, Canada; targeting more).
- Scale prevention programmes to shift healthcare from reactive to proactive.
- Continue building a "healthy business" culture with distributed ownership, flexibility, and merit-based progression.

## Why Work Here
- **Culture**: "Radically transparent", member-led, kind methodic optimists — with distributed ownership and accountability. Emphasis on mission and excellence.
- **Remote/Hybrid Policy**: Flexible remote within employment country; offices in Paris, Madrid, Barcelona, Ghent, Brussels, plus coworking hubs across France, Belgium, and Spain. Tailored to role and team needs.
- **Compensation**: Above-market base salary (public grids, no negotiation), equity grants for all Alaners (hiring, refresher, promotion), annual salary reviews and boosters.
- **Diversity & Inclusion**: 48% women (21% in tech/engineering), 94/100 equality index (France), accessible workplaces, zero-tolerance for discrimination.
- **Perks**: Full Alan health coverage for employees, flexible working, transparent career paths, and a strong sense of belonging in a mission-driven environment.

## Sources
1. [alan.com](https://alan.com/en)
2. [alan.com/careers](https://alan.com/en/careers)
3. [alan.com/everyday-life](https://alan.com/en/careers/a/everyday-life)
4. [alan.com/compensation](https://alan.com/en/careers/a/salary-equity)
5. [jobs.ashbyhq.com/alan](https://jobs.ashbyhq.com/alan)

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