---
title: 'Key Account Manager, East Coast (VA/MA) at Juul Labs'
canonical: 'https://feeny.ai/job/key-account-manager-east-coast-va-ma-juul-labs-massachusetts-virginia-wm241rx9jhdv'
type: 'job'
last_seen: '2026-10-13'
---

# Key Account Manager, East Coast (VA/MA) at Juul Labs

- **Company:** Juul Labs
- **Location:** Massachusetts / Virginia
- **Compensation:** $100k–$125k
- **Work type:** remote
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/juullabs/jobs/8234106

## Job description

## THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We could address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united for this common purpose, and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

## ROLE AND RESPONSIBILITIES:

The Key Account Manager will work directly for the Strategic Chain Director, as well as collaborating with the Regional Sales teams to maximize sales opportunities at Cumberland Farms HQ, Westborough Distribution Center and GPM Investments. This is an exciting opportunity to develop and implement business strategies that align with these retail chains to drive sales growth. The Key Account Manager will be successful by utilizing several different skill sets, including the ability to manage chain customers, develop fact-based category leadership programming, as well as communicating across several internal and external stakeholder groups to drive sales execution in the marketplace. The Key Account Manager will be working to develop and execute agreements and contracts, with ample autonomy and support to thrive.

## PERSONAL AND PROFESSIONAL QUALIFICATIONS:

- Key Account Sales experience, preferably in the consumer products industry
- Proven sales leadership ability with advanced business development skills
- Excellent verbal/written communication skills
- Analytical working knowledge using IRI and Nielsen to provide retail customers with fact-based category insights to elevate sales leadership position.
- Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
- Highly self-motivated, results oriented, and ability to drive category leadership sales execution.
- Strong internal and external customer orientation with the ability to succeed in a team environment.
- Highly adaptable and inherently motivated to develop a portfolio growth strategy within the industry.
- Industry experience in Tobacco or Vaping categories
- Sales and/or Trade Marketing Management experience
- Understanding of the Juul customer and vapor industry

## EDUCATION:

- Bachelor's degree in Business, Marketing, or a related field (or equivalent relevant work experience)

## JUUL LABS PERKS & BENEFITS:

- A place to grow your career. We’ll help you set big goals - and exceed them
- People. Work with talented, committed and supportive teammates
- Equity and performance bonuses. Every employee is a stakeholder in our success
- Cell phone subsidy, commuter benefits and discounts on JUUL products
- Excellent medical, dental and vision, disability, and life insurance, plus family support, wellness, legal, and employee assistance program benefits
- 401(k) plan with company matching
- Plus biannual discretionary performance bonuses

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-Remote

## SALARY RANGES:

Salary varies by role, level and location, and is dependent on the cost of labor in a given geographic region among other factors. These ranges may be modified at any time.

## SALARY RANGE:

$100,000—$125,000 USD

## About Juul Labs

## Company Overview
- **One-liner**: Juul Labs develops and markets an electronic nicotine delivery system designed to transition adult smokers away from combustible cigarettes.
- **Entity Type**: Private (Funding stage: Series D & Debt Financing)
- **Headquarters**: Washington, District of Columbia, United States
- **Founded**: 2007 (as Ploom, rebranded to Pax Labs, Juul Labs spun out in 2017)
- **Founders**: Adam Bowen and James Monsees

## Core Business
- Primary industry: Manufacturing (electronic nicotine delivery systems / vapor products)
- Target customers: B2C — specifically the world’s one billion adult smokers
- Mission statement: "To transition the world’s billion adult smokers away from combustible cigarettes, eliminate their use, and combat underage usage of our products."

## Products & Services
- **[JUUL Device & E-Liquid]**: A hardware device (vaporizer) paired with nicotine-salt-based e-liquid pods. The device is built to deliver a nicotine experience similar to combustible cigarettes while maintaining a low temperature regulation system designed to minimize combustion. Type: Hardware + Consumable (SaaS-like recurring pod model).

## Market Standing
- **Valuation**: Conflicting reports; historical peak was approximately $38B (2018). No recent public valuation confirmed. LinkedIn cites $16.0B in total funding raised.
- **Key Metric**: Annual Revenue of $1.5B (LinkedIn estimate); Total Funding of approximately $15.96B.
- **Notable Investors/Partners**: Tiger Global, Fidelity Investments, Tao Invest LLC, and Altria (made a major investment in 2018).
- **Growth Signals**: Operates in 24 countries (including UK, China, Canada, Germany, Russia). Headcount of ~720 employees with +0.8% monthly growth. Active job postings have increased +33.3% month-over-month and +9.1% quarter-over-quarter. Known for attracting talent from Apple, Tesla, Philip Morris International, and Red Bull.

## Competitive Advantages
- **First-mover & Brand Dominance**: JUUL is the number one US-based vapor product, creating a powerful brand lock-in with adult smokers seeking a cigarette alternative.
- **Regulatory Moat**: Navigating the complex and evolving FDA regulatory landscape (PMTA process) creates a high barrier to entry for competitors.
- **R&D & Product Design**: Founders have backgrounds in industrial design and the company employs top scientists and engineers, giving them a technological edge in nicotine delivery and device engineering.
- **Distinctive Nicotine Experience**: Proprietary nicotine salt formulation mimics the pharmacokinetics of a cigarette, a key differentiator for adult smokers.

## Strategic Focus
- **Regaining Trust & License to Operate**: Explicitly prioritizing stakeholder trust and regulatory compliance to combat underage use, which is the company’s most critical existential challenge.
- **International Expansion**: Already in 24 countries, with a focus on regulated markets where they can operate legally and serve adult smokers.
- **Harm Reduction Messaging**: Doubling down on the "switch for adult smokers" narrative to differentiate from recreational vaping and appeal to public health authorities.

## Why Work Here
- **Mission-Driven Work**: The company offers a clear, high-stakes mission: eliminating the most harmful form of nicotine consumption (combustible cigarettes). Employees often cite this purpose as a key motivator.
- **Top-Tier Talent Density**: The team includes scientists, engineers, and business professionals from Apple, Tesla, Philip Morris, and Red Bull, fostering a high-performance culture.
- **Remote/Hybrid Policy**: Offers remote positions in the US (e.g., Data Scientist, SRE, Division Manager) alongside on-site roles in San Francisco and Washington, DC.
- **Compensation**: Indeed and LinkedIn data indicate competitive salaries (e.g., Applied Scientist: $165k–$206k/yr; Senior Research Associate: ~$121k/yr; Territory Manager: ~$104k–$127k/yr).
- **Culture & Perks**: Employee ratings on LinkedIn show a 3.6/5.0 overall (Compensation: 4.0, Culture: 3.3, Work-Life: 3.7). Indeed’s work wellbeing score is "Below average" (68), with some reviews noting a stressful environment and average management.
- **Engineering & Science Focus**: The company is deeply R&D-driven, with roles in mechanical, mechatronics, and site reliability engineering, plus data science and chemistry.

## Sources
1. [juullabs.com](https://www.juullabs.com/)
2. [juullabs.com - Careers](https://www.juullabs.com/about/company/careers/)
3. [Greenhouse - Juul Labs Jobs](http://job-boards.greenhouse.io/juullabs)
4. [LinkedIn - Juul Labs](https://www.linkedin.com/company/juul-labs)
5. [Indeed - Juul Labs](https://www.indeed.com/cmp/Juul-Labs)

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