--- title: 'Key Account Manager at Infinitum' canonical: 'https://feeny.ai/job/key-account-manager-infinitum-austin-rn7zx31bd5zm' type: 'job' last_seen: '2026-09-09' --- # Key Account Manager at Infinitum - **Company:** Infinitum - **Location:** Austin, TX - **Posted:** 2026-08-25 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/infinitumelectric/jobs/5209670007 ## Job description ## About us We are a pre-IPO company backed by a distinguished group of strategic partners and some of the world’s most influential climate tech funds. With strong traction in shipments and several major customer wins, the market now recognizes the value of our technology and the impact it will have on the future of the industry. We have a world-class R&D organization, an extensive patent portfolio and a strong leadership team which is scaling the company up across all functions. We are headquartered in Austin, TX, and have a state-of-the-art manufacturing facility in Saltillo, Mexico, with room for significant expansion. Increasingly, end customers are willing to pay a premium for solutions featuring “Infinitum Inside.” Our OEM partners are successfully leveraging this differentiation to achieve higher close rates and command greater margins. In short, we believe we have crossed the chasm—introducing breakthrough technology into a traditionally conservative sector. We are now ready to scale our go-to-market team substantially and are seeking team members who are passionate about rapid growth, eager to learn, and excited to tackle the challenges ahead as we make this journey together. Position Summary The Key Account Manager is responsible for managing key customer relationships, driving revenue growth, and ensuring seamless execution from order intake through delivery. This role acts as the primary liaison between customers and internal teams (Sales Ops, Supply Chain, Manufacturing, Engineering), ensuring alignment on forecasts, commitments, and issue resolution. ## Key Responsibilities Customer Relationship Management - Serve as the main point of contact for assigned accounts. - Build and maintain strong, long-term customer relationships. - Lead regular customer touchpoints (forecast reviews, order status, issue resolution). Revenue & Forecast Management - Own customer forecast accuracy and alignment with internal SIOP/S&OP processes. - Drive pipeline visibility and ensure timely updates in Salesforce. - Identify opportunities to pull-in or push-out revenue to meet quarterly targets. Order & Execution Management - Oversee the order lifecycle: PO receipt, order entry, scheduling, and delivery. - Ensure alignment between customer request dates and Infinitum ship dates. - Coordinate shipment strategies (partial shipments, expedited orders, etc.). - Ensure contractual obligations are being met (Kanban, FG strategy, LT requirements). Cross-Functional Coordination - Partner with Supply Chain and Manufacturing to confirm build schedules and material availability. - Work with Engineering on product releases, ECOs, and technical issues. - Align with Sales on pricing, contracts, and order accuracy. Issue Resolution & Escalation - Proactively identify risks to delivery, quality, or customer satisfaction. - Lead resolution of order discrepancies, delays, or product issues. - Communicate clearly and promptly with customers on status and mitigation plans. - Manage accounts receivable escalations. Process & Continuous Improvement - Identify gaps in order management, forecasting, and communication processes. - Drive improvements in tools and reporting visibility. - Support standardization of account management best practices. ## Key Performance Indicators - Revenue attainment vs. forecast (quarterly/annual). - Forecast accuracy. - On-time delivery (OTD). - Customer satisfaction / retention. - Order cycle time and issue resolution speed. Required Qualifications - Bachelor's degree in Business, Engineering, Supply Chain, or a related field. - 3-7+ years of experience in account management, inside sales, or customer operations (preferably in a manufacturing or industrial environment). - Strong understanding of forecasting, supply chain, and order fulfillment processes. - Experience with ERP/CRM systems (e.g., Salesforce, NetSuite, Arena). - Excellent communication and stakeholder management skills. Core Competencies - Strong analytical and problem-solving skills. - Ability to manage multiple priorities in a fast-paced environment. - High attention to detail and an ownership mindset. - Effective cross-functional collaboration. - Customer-centric approach with a sense of urgency. ## Preferred Qualifications - Experience in electric motors, HVAC, or industrial equipment industries. - Familiarity with SIOP/S&OP processes. - Experience managing complex accounts with high volume or customization. ## Benefits At Infinitum, we have created a collaborative community where everyone feels a sense of belonging and works together to achieve shared goals. Our benefits include: - Comprehensive medical, prescription, dental, and vision coverage - Health Savings Account (HSA) with employer contributions - Healthcare FSA, Limited Purpose FSA, and Dependent Care FSA - Company-paid short-term and long-term disability coverage - Group Life and AD&D insurance - Voluntary Life and AD&D insurance - Employee Assistance Program - 401(k) retirement plan (no employer match) - Stock options - Open paid time off (PTO) - 12 paid company holidays - Potential relocation assistance for eligible positions - Flexible work arrangements, including hybrid opportunities based on role requirements - Company-paid lunch on Fridays - Community give-back opportunities Infinitum embraces diversity and is proud to be an equal opportunity employer. Agency representatives: We appreciate your interest, but we’ve got this! ## About Infinitum ## Company Overview - **One-liner**: Infinitum designs and manufactures next-generation, high-efficiency electric motors and fan systems using patented air-core technology to reduce energy consumption and environmental impact for power-intensive industries. - **Entity Type**: Private (Series D) - **Headquarters**: Austin, Texas, USA - **Founded**: 2016 - **Founders**: Ben Schuler ## Core Business - **Primary Industry**: Manufacturing / Industrial Technology / Electric Motors & Drives - **Target Customers**: B2B; global manufacturers, industrial OEMs, and mission-critical facilities (e.g., data centers, HVAC systems). - **Mission/Purpose**: To design systems that help customers achieve more with less, advancing efficiency, sustainability, and long-term impact in every application. The company believes better performance should not require more energy, more waste, or more compromise. ## Products & Services - **Infinitum Air-Core Motor**: A patented, PCB-stator based electric motor that is lighter, more efficient, and more durable than traditional iron-core motors. It uses fewer materials and consumes less energy. - **Integrated Active Front End**: A power electronics solution that ensures IEEE 519 harmonic compliance without external filtering, simplifying system architecture. - **High-Efficiency Fan Systems**: Integrated motor and fan solutions designed for mission-critical environments like data centers, delivering up to 50% energy savings and reducing operational costs and PUE (Power Usage Effectiveness). - **Customization & Engineering Services**: Infinitum works with global manufacturers and industrial OEMs to customize its technology for specific applications and market segments. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (Private company). - **Key Metrics**: - **Annual Revenue**: $17.0 million (LinkedIn estimate). - **Total Funding**: $457.7 million across 9 rounds. - **Headcount**: 139 employees (+21.7% YoY growth). - **Notable Investors/Partners**: Riverstone Holdings (lead, Series D), Caterpillar Ventures, Energy Innovation Capital, Cottonwood Technology Fund. - **Growth Signals**: - Acquired Circuit Connect (a manufacturing partner) in April 2023. - Strong headcount growth (+47 people YoY). - Active job postings up +183.3% year-over-year, indicating aggressive scaling. - Expanding commercial team with multiple Business Development and Sales roles. ## Competitive Advantages - **Patented Air-Core Technology**: Replaces traditional iron cores with a PCB stator, resulting in a motor that is 50% lighter, more efficient at partial loads, and uses fewer rare earth materials. This is a significant differentiator in a mature industry. - **System-Level Efficiency**: Focuses on real-world energy consumption, not just peak efficiency, offering up to 50% energy savings in applications like data center cooling. - **Simplified System Architecture**: Integrated active front end eliminates the need for external harmonic filters, reducing installation complexity, weight, and maintenance. - **Sustainability by Design**: The entire lifecycle is considered, from using fewer materials to enabling repair and remanufacturing, directly appealing to ESG-focused customers. ## Strategic Focus - **Commercial Expansion**: The company is aggressively hiring a commercial team (Regional Sales Managers, Business Development Managers) to scale into new geographies and verticals. - **Market Penetration in Data Centers & Industrial HVAC**: Targeting mission-critical facilities where energy efficiency and reliability are paramount. - **Vertical Integration**: The acquisition of Circuit Connect indicates a strategy to control manufacturing and supply chain. - **Scaling Operations**: With $457M in funding, the company is focused on scaling production and expanding its operational footprint. ## Why Work Here - **High-Growth Environment**: With 139 employees and growing fast (21.7% YoY), employees have the opportunity to make a significant impact in a company that is disrupting a massive, legacy industry. - **Innovative Technology**: Work on cutting-edge motor technology that directly addresses climate change and energy efficiency. - **Culture**: Described as "fast-paced," "challenging," and "rewarding." Core values include "Impactful innovation," "Trust through transparency," "Synchronicity and heart," and "Resolve to solve." - **Employee Sentiment**: Rated 3.9/5.0 on LinkedIn (8 reviews). Employees praise the culture of growth, collaborative environment, and the ability to see their work move the needle. - **Benefits**: Full medical and dental benefits, 401K plan, stock options, generous vacation policy, flexible work environment, kitchen snacks, and free lunch Fridays. - **Work Policy**: Flexible work environment. - **Notable Perks**: Stock options are offered, aligning employee success with company growth. ## Sources 1. [goinfinitum.com](https://goinfinitum.com/) 2. [goinfinitum.com/careers](https://goinfinitum.com/careers/) 3. [goinfinitum.com/leadership-bios](https://goinfinitum.com/leadership-bios/) 4. [builtin.com](https://builtin.com/company/infinitum-electric) 5. [linkedin.com](https://www.linkedin.com/company/goinfinitum) ## Other roles at Infinitum - [Director of Technical Services](https://feeny.ai/job/director-of-technical-services-infinitum-austin-ex5r3c7tn2td) — Austin, TX - [Field Service Tech](https://feeny.ai/job/field-service-tech-infinitum-austin-qkp6c5fmmv9q) — Austin, TX - [Master Scheduler](https://feeny.ai/job/master-scheduler-infinitum-austin-axcb591tymga) — Austin, TX - [Supply Chain Program Manager - Impact & Implementation](https://feeny.ai/job/supply-chain-program-manager-impact-implementation-infinitum-austin-z108vz5fx6bf) — Austin, TX - [Senior Sourcing Manager](https://feeny.ai/job/senior-sourcing-manager-infinitum-austin-p4ahpztnswzm) — Austin, TX - [Senior Global Logistics Manager](https://feeny.ai/job/senior-global-logistics-manager-infinitum-austin-03fg953w5jp9) — Austin, TX - [Test Development Engineer](https://feeny.ai/job/test-development-engineer-infinitum-austin-hedqpnd26sph) — Austin, TX - [Principal Engineer, PCB Technology](https://feeny.ai/job/principal-engineer-pcb-technology-infinitum-austin-f6q0xsbbkq27) — Austin, TX - [Director of Purchasing](https://feeny.ai/job/director-of-purchasing-infinitum-austin-semdegna5m1z) — Austin, TX - [Technical Program Manager](https://feeny.ai/job/technical-program-manager-infinitum-austin-02k1gyh6cc24) — Austin, TX