---
title: 'Key Account Manager - London at Junior AI'
canonical: 'https://feeny.ai/job/key-account-manager-london-junior-ai-london-xdds8e5t7g9g'
type: 'job'
last_seen: '2026-09-07'
---

# Key Account Manager - London at Junior AI

- **Company:** Junior AI
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-21
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/junior/28ee1962-f239-45e7-b3d6-68cbaf81e1d8

## Job description

## ABOUT JUNIOR

We're building cutting-edge LLM-powered tools to supercharge the investment research process for private market investors. Our clients include several of the world's top 10 private equity and consulting firms, and are responsible for investing billions of dollars annually. We're a profitable, bootstrapped company with a growing team in London and NYC. We 10x'd our revenue in 2025.

## ROLE DESCRIPTION

Junior has established itself as the go-to AI platform for primary research at the world's leading consulting and professional services firms. We already serve CDD teams at firms like BCG, EY, and PwC - and now we're ready to go much deeper into these accounts.

We are hiring a Key Account Manager to own and grow one of our most important enterprise accounts, with the opportunity to expand your book of business as you establish yourself in the role. Working closely with leadership, you will go deep on your account - building relationships, driving adoption, managing commercial opportunities, and ensuring your client gets maximum value from Junior.

This is not a support role. You will be the primary owner of your account, responsible for its health, growth, and day-to-day success. You will operate with clear frameworks and the support of experienced leaders, and as you grow into the role, you'll take on additional accounts and broader commercial responsibility.

As a Key Account Manager, you'll be responsible for:

- Owning enterprise accounts, taking accountability for retention, adoption, and revenue growth across your book of business
- Reporting on account health and forecasting, maintaining a clear picture of adoption, pipeline, and risk and communicating this proactively to leadership
- Managing pilots, guiding prospective teams through structured evaluation periods and driving conversion to long-term customers
- Identifying and escalating risks relevant to your accounts, and collaborating with the team to resolve issues before they escalate
- Building and maintaining strong relationships with champions and senior stakeholders, ensuring high satisfaction and engagement levels
- Managing integrations and deployments, helping clients connect Junior to their existing tools and workflows
- Contributing to Digital CS programs, producing content and resources that help customers succeed at scale
- Generating leads and expansion opportunities within your accounts, surfacing pipeline and working with the commercial team to progress it
- Submitting structured product feedback, serving as the voice of your customers to help shape Junior's roadmap
- Mentoring junior team members and actively contributing to the success of the broader Customer Success function - including participation in events and campaigns

## ABOUT YOU

We're looking for a Key Account Manager who:

- Has 6 years+ of experience in consulting, account management, customer success, or commercial roles within or selling into consulting, professional services, or financial services firms
- Has a strong understanding of consulting and financial services workflows - particularly the pressures, timelines, and decision-making structures that drive these environments
- Has a track record of retaining and growing enterprise accounts, with a strong instinct for identifying expansion signals and progressing commercial opportunities
- Is commercially minded, comfortable owning NRR targets and thinking about both retention and growth revenue within their accounts
- Builds genuine, trusted relationships with client contacts and is seen as a reliable, knowledgeable partner - not just a vendor
- Is a strong communicator - comfortable leading client meetings, presenting to senior stakeholders, and writing clearly and concisely
- Is organised and disciplined about account hygiene - keeps CRM up to date, follows up reliably, and manages their book proactively rather than reactively
- Has a coaching instinct - takes ownership of developing junior colleagues beyond their own account responsibilities, and thrives in a collaborative team environment
- Has a strong product instinct - curious about how AI tools can transform workflows, and able to articulate that credibly in client conversations
- Thrives in a fast-paced, startup environment - adaptable, proactive, and comfortable with some ambiguity while also following established processes and playbooks
- Has a genuine interest in AI and wants to be part of a company that is reshaping how professional services firms work

## BENEFITS

- Strong equity
- Third Space membership (or equivalent of your choice)
- Private health insurance
- Team lunch provided everyday at the London HQ!
- Multiple all-expense paid offsites per year (recent trips include Crete, Greece; and Cancun, Mexico)
- Dinner when working late

## About Junior AI

## Company Overview
- **One-liner**: Junior AI provides voice intelligence and AI-powered analysis for M&A teams, turning expert call transcripts into structured, searchable knowledge.
- **Entity Type**: Private (Seed stage, based on "seed to Series A" language on careers page)
- **Headquarters**: New York City, New York, USA
- **Founded**: 2023
- **Founders**: Not publicly disclosed

## Core Business
- Primary industry/industries: AI-powered software for investment research, M&A diligence, and private equity workflows
- Target customers: B2B – investment professionals, private equity firms, corporate development teams, investment banks, management consultants (MBB, Big 4, MegaCap PE Funds, global investment banks)
- Mission or purpose statement: "Using AI to streamline investment research" (from about page)

## Products & Services
- **Junior Platform**: Voice intelligence platform that records, transcribes, and analyzes expert calls, diligence interviews, and pipeline discussions. Includes:
  - Best-in-class transcription with structured extraction of expert call insights
  - Instant key takeaways automatically generated after each call
  - Intelligent search across transcripts to pinpoint relevant insights
  - Quantitative tracking to monitor findings across interviews
  - Custom GPT-based synthesis for querying and summarizing expert input
- **Alexandria**: A custom conversational library that centralizes all notes, searchable by deal, sector, or attendees.
- **Compliance Tools**: Real-time compliance oversight, programmatic MNPI detection, zero data retention agreements with underlying model providers, data retention controls, secure data hosting.
- **Integrations**: Calendar (Outlook/Gmail), recording bot for Zoom/Teams/GMeet/Webex, direct pipelines from leading expert networks, APIs for data export.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: 30% month-over-month growth (from careers page); "trusted by thousands of consultants, investors, and bankers"
- **Notable Investors/Partners**: Not publicly disclosed
- **Growth Signals**:
  - 30% MoM growth
  - 24 team members (per careers page; Built In lists 111 total employees – conflicting reports, likely reflecting different timeframes)
  - "Seed to Series A" trajectory over 18 months
  - Expanding product features (e.g., "Every data source" coming soon)

## Competitive Advantages
- **AI-native for M&A**: Custom NER engine trained on deal workflows, recognizing entities that matter to investors and advisors.
- **Enterprise-grade compliance**: Programmatic MNPI detection, zero data retention with model providers, GDPR-aligned controls, secure hosting on Junior’s infrastructure.
- **Deep integration**: Direct pipelines from leading expert networks, calendar and meeting platform bots, APIs for data warehouse connectivity.
- **Speed and focus**: Small team, weekly deployments, fast iteration – "Speed is our competitive advantage."

## Strategic Focus
- Building the "AI brain for M&A" – turning messy transcripts into actionable intelligence
- Expanding data ingestion methods and source connectivity (recording bot, expert networks, file uploads, manual notes)
- Scaling from seed to Series A while maintaining velocity and customer obsession
- Institutional knowledge capture – reducing rework and increasing IP value

## Why Work Here
- **Culture**: "Small team, big ownership" – end-to-end ownership from conception to deployment; ship meaningful work immediately
- **Values**: Ship Fast, Show Your Work, Open by Default, Customer First, Velocity over Perfection, Meritocracy, Radically Transparent, Own It
- **Work environment**: In-office at NYC headquarters (HQ in New York, all jobs listed as "In-Office" on Built In)
- **Engineering culture**: Weekly deployments, "fix fast", AI-native tech stack, direct customer interaction
- **Perks**: Not explicitly listed, but emphasis on solving real problems, no politics, visible roadmaps and metrics
- **Growth**: 30% MoM growth, seed-stage startup with clear product-market fit, opportunity to shape the company

## Sources
1. [junior.ai](https://junior.ai/)
2. [junior.ai/about](https://junior.ai/about)
3. [junior.ai/careers](https://junior.ai/careers)
4. [jobs.ashbyhq.com/junior](https://jobs.ashbyhq.com/junior)
5. [builtin.com/company/junior](https://builtin.com/company/junior)

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