---
title: 'Key Account Manager (Mensch) at Neura Robotics'
canonical: 'https://feeny.ai/job/key-account-manager-mensch-neura-robotics-munich-6crxjk80vj2p'
type: 'job'
last_seen: '2026-10-13'
---

# Key Account Manager (Mensch) at Neura Robotics

- **Company:** [Neura Robotics](https://feeny.ai/companies/neura-robotics)
- **Location:** Munich, Germany
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-05-22
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/neura-robotics-gmbh/5d471924-ef0f-404c-a386-cf088f1d3ab6/application

**Skills:** Customer-facing experience, Strategic customer management, Renewal management, Expansion management, Cross-functional collaboration, Project management, Customer Health Frameworks, Data-driven portfolio management

> The Key Account Manager is responsible for the strategic management of key enterprise customers, serving as the primary contact for C- and VP-level decision-makers. This role involves independently steering renewal, upselling, and expansion processes while developing long-term customer relationships to drive revenue...

## Job description

Deine Mission & Herausforderung

- Du verantwortest die strategische Betreuung unserer wichtigsten Bestandskunden
- Du bist zentraler Ansprechpartner für Entscheider auf C- und VP-Ebene
- Du steuerst Renewal-, Upselling- und Expansionsprozesse eigenständig
- Du entwickelst Kundenbeziehungen systematisch und langfristig weiter
- Du identifizierst Potenziale zur Steigerung von Kundenwert und Umsatzwachstum
- Du arbeitest eng mit Pre-Sales, Produkt- und Support-Teams zusammen
- Du sorgst für eine hohe Kundenzufriedenheit und nachhaltige Kundenbindung
- Du analysierst Kundenbedürfnisse und entwickelst passende Lösungsstrategien
- Du verantwortest die Steigerung der Net Revenue Retention
- Du trägst aktiv dazu bei, Neura Robotics als führendes Robotics-Unternehmen weiter auszubauen

Auf was wir uns freuen können

- 4+ Jahre Customer-facing-Rollen
- Eigenständige Betreuung strategischer Großkunden
- Erfahrung mit Renewal- und Expansion-Management (NRR, Health Scores)
- Cross-funktionale Zusammenarbeit; Starke Projektmanagement-Skills
- Erfahrung mit Customer-Health-Frameworks
- Datengetriebene Portfoliosteuerung

## About Neura Robotics

## Company Overview
- **One-liner**: NEURA Robotics develops cognitive robots that see, hear, feel, and learn, designed to work alongside humans in industrial, service, and household settings.
- **Entity Type**: Private (Series C — raised up to $1.4 billion as of 2025/2026)
- **Headquarters**: Metzingen, Germany (with offices in Bielefeld and Munich, and US locations in preparation)
- **Founded**: 2019
- **Founders**: David Reger

## Core Business
- **Primary industry/industries**: Cognitive Robotics, Humanoid Robotics, Industrial Automation, AI
- **Target customers**: B2B (industrial clients, integrators, strategic partners); also B2C via household robots like MiPA
- **Mission or purpose statement**: "We serve humanity by creating robots that give people back their time for what matters most. Our mission is to expand human potential through cognitive robotics that work safely alongside us."

## Products & Services
- **4NE1**: Production-ready humanoid robot designed for industrial workflows and everyday assistance, powered by proprietary AI (AURA). Built for mass production.
- **MAiRA (Multi-sensing Intelligent Robotic Assistant)**: The world's first cognitive robot arm — a collaborative robot that senses, responds, and adapts.
- **LARA (Lightweight Agile Robotic Assistant)**: Collaborative industrial robot for agile, lightweight automation tasks.
- **MiPA (My Intelligent Personal Assistant)**: Humanoid service and household robot for home assistance.
- **MAV (Multisensing Autonomous Vehicle)**: Mobile transport robot for logistics and material handling.
- **NEURA OmniSensor**: Proprietary sensor technology enabling robots to perceive their environment.
- **Neuraverse**: A global platform connecting robots, developers, and partners into a shared intelligence network where every deployment makes each robot smarter. Also serves as a marketplace for robotics applications.
- **NEURA Gyms**: Real-world training facilities where robots learn complex tasks in controlled environments to generate high-quality data for AI model validation.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total investment >€100 million in 2023; Series C up to $1.4 billion (2025/2026); 2024 revenue in mid-double-digit million euros; 2025 target: triple-digit million euros
- **Notable Investors/Partners**: Lingotto Investment Management, BlueCrest Capital Management, InterAlpen Partners, Vsquared Ventures, HV Capital, Delta Electronics, C4 Ventures, Primepulse, L-Bank, Volvo Cars Tech Fund. Strategic partners include Qualcomm, Bosch, Schaeffler, NVIDIA, and AWS.
- **Growth Signals**: Over 1,400 employees from more than 45 countries (up from 300+ in 2024). Four of the world's ten largest robotics companies use NEURA's technology under their own brand. Deployed across Europe, US, China, and Japan. Europe's first production-ready humanoid robot (4NE1) launched.

## Competitive Advantages
- **Full vertical integration**: Develops all software, hardware, and platform technologies in-house, giving full control over performance, safety, and reliability.
- **Cognitive robotics pioneer**: Coined the term "cognitive robotics" — robots that perceive, learn, and adapt in real-time, unlike traditional industrial robots.
- **Neuraverse platform**: World's first platform connecting cognitive robots into a shared intelligence network, creating a data moat as every deployment improves all robots.
- **White-label partnerships**: Four of the top 10 global robotics companies OEM NEURA's technology, creating deep industry lock-in.
- **Diverse product range**: From collaborative robot arms (MAiRA, LARA) to humanoids (4NE1, MiPA) and autonomous vehicles (MAV), covering industrial, service, and household use cases.

## Strategic Focus
- **Scaling production**: Rapidly scaling robot production to meet growing demand, with Europe's first production-ready humanoid robot.
- **Expanding the Neuraverse**: Building the world's largest repository of real-world robotics data through shared learning across all deployed robots.
- **Global expansion**: Establishing US operations and strengthening presence in Japan and China.
- **B2B platform strategy**: Moving beyond hardware to become a platform company via the Neuraverse marketplace and NEURA Gyms.
- **Partnership ecosystem**: Deepening relationships with strategic partners like Bosch, Schaeffler, Qualcomm, NVIDIA, and AWS.

## Why Work Here
- **Culture**: "Passion for Winning" — achievement-driven, self-responsible culture with flat hierarchies. Values include trust, honesty, speed, and "We Are Human" (people at the heart of everything).
- **Flexibility**: Flexible working hours, 30 days of vacation, and a hybrid-friendly environment.
- **Team**: Over 1,400 employees from more than 45 countries — highly skilled, international team of experts.
- **Growth & Development**: Support for personal and professional growth via Udemy training platform and more.
- **Compensation**: Competitive salary package with exclusive employee discounts.
- **Perks**: Summer parties, company town hall meetings, and regular team celebrations.
- **Impact**: Opportunity to work on cutting-edge cognitive robotics and AI that directly addresses labor shortages and makes a meaningful societal impact.
- **Diversity**: Explicitly welcomes applications from all backgrounds, emphasizing building a team that reflects the world.
- **Application Process**: Fast — initial feedback within a few days, interviews scheduled within two weeks.

## Sources
1. [neura-robotics.com](https://neura-robotics.com/)
2. [press.neura-robotics.com](https://press.neura-robotics.com/factsheet-neura-robotics-en/)
3. [neura-robotics.com/company-about-us](https://neura-robotics.com/company-about-us/)
4. [jobs.neura-robotics.com](https://jobs.neura-robotics.com/)
5. [neura-robotics.com/press](https://neura-robotics.com/press/)

## Other roles at Neura Robotics

- [Data Operator Intern (Teleops) (Mensch)](https://feeny.ai/job/data-operator-intern-teleops-mensch-neura-robotics-munich-f66mmgcdy2th) — Munich, Germany
- [Data Operator Intern (Teleops)(human)](https://feeny.ai/job/data-operator-intern-teleops-human-neura-robotics-munich-a0qcm12rd024) — Munich, Germany
- [Data Operator Intern (Teleops) (Mensch)](https://feeny.ai/job/data-operator-intern-teleops-mensch-neura-robotics-aachen-v5d9tfve9my2) — Aachen, Germany
- [Data Operator Intern (Teleops)(human)](https://feeny.ai/job/data-operator-intern-teleops-human-neura-robotics-aachen-4b089dwjfz9h) — Aachen, Germany
- [Test & System Engineer - Quadruped (Mensch)](https://feeny.ai/job/test-system-engineer-quadruped-mensch-neura-robotics-metzingen-dv5qdct85807) — Metzingen, Germany / Riederich, Germany
- [Test & System Engineer - Quadruped (human)](https://feeny.ai/job/test-system-engineer-quadruped-human-neura-robotics-metzingen-m2bgzvxzrxgn) — Metzingen, Germany / Riederich, Germany
- [Robotics Simulation Expert (Mensch)](https://feeny.ai/job/robotics-simulation-expert-mensch-neura-robotics-metzingen-xks06b3t4fyj) — Metzingen, Germany / Riederich, Germany
- [Robotics Simulation Expert (human)](https://feeny.ai/job/robotics-simulation-expert-human-neura-robotics-metzingen-8r3zs09xxqh8) — Metzingen, Germany / Riederich, Germany
- [Robotic Foundation Model Engineer (human)](https://feeny.ai/job/robotic-foundation-model-engineer-human-neura-robotics-aachen-x1sqj5hc8p1f) — Aachen, Germany
- [Robotics Foundation Models Engineer (Mensch)](https://feeny.ai/job/robotics-foundation-models-engineer-mensch-neura-robotics-aachen-yc3st7kn8pgz) — Aachen, Germany