--- title: 'Key Account Manager Mid Market at 360Learning' canonical: 'https://feeny.ai/job/key-account-manager-mid-market-360learning-spain-qy94d9ce1692' type: 'job' last_seen: '2026-09-07' --- # Key Account Manager Mid Market at 360Learning - **Company:** 360Learning - **Location:** Spain - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/360learning/3c800c89-28af-4e15-af2e-7959a8a9d62a ## Job description As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees). At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions. We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees). Within 1 month, you will: - Become a Trello expert and get familiar with our product - Learn to navigate [Convexity](https://bit.ly/Convexity360L), our working environment - Meet the different teams at 360Learning - Finalize your onboarding Within 3 months, you will: - Take full ownership of your portfolio of customers - Map accounts and define an account growth strategy, prioritize your portfolio (tiering) - Work closely with our Client Success Partners to gather relevant information about our existing clients, in order to generate upselling - Prepare account reviews with our clients in order to identify areas of development - Conduct presentations and demonstrations of 360Learning - Complete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date) Within 6 months, you will: - Ensure accurate reporting of the activity with your coach to optimize the forecast - Be proactive in order to improve business processes - Write complex business proposals and conduct business negotiations - Close 65-85 K€ of new ARR in your second quarter (depending on start date) Within 12 months, you will : - Prepare, anticipate and ensure the renewal of clients’ contracts - Define action plans to generate upsells - Manage the entire business relationship with the clients - Exceed your targets and be on track to reach the yearly target The Skills Set - 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients) - Previous experiences working in the SaaS industry - Experience in a fast-growing environment such as start-up / scale-up, which requires agility and responsiveness - Active listening skills and a team player mindset - Excellent written and verbal communication skills - Fluent French and excellent English (B2+) proficiency - Enthusiasm for our culture explained here: https://bit.ly/Convexity360L ## What We Offer - Compensation: Package includes base salary and a variable component 📈 - Benefits: Work From Home allowance, social security, health insurance, unemployment insurance, common contingency, salary guarantee fund, lunch vouchers. Leave requests are subject to local policies. - Balance: Flexible hours, Total work from home possible anywhere in Spain 🏠 - Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝 - Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍 - Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360Lhttps://bit.ly/Convexity_360L& find out more about the teams, product and processeshttps://bit.ly/42H1ggC 🚀👩🏻‍💻🏆 The Interview Process - Phone Screen with our Talent Acquisition Manager - Discovery Meeting Interview with our Key Account Manager Mid Market Coach - Case Study Meeting with our Key Account Manager Mid Market Coach and Senior Sales Director - Clarification Meeting with two Key Account Managers from the Mid Market team - Culture Fit Meeting with our Chief Sales Officer - Offer! ⇾ Get ready using our Knowledge Base: https://bit.ly/42H1ggC ## Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you! ## About 360Learning ## Company Overview - **One-liner**: 360Learning is an AI-powered collaborative learning platform that combines agentic AI with internal expertise to help enterprises upskill employees, customers, and partners. - **Entity Type**: Private (total funding of $240–$244.7M raised across multiple rounds) - **Headquarters**: New York, United States (with offices in Paris, London, Germany, and remote presence in Canada, Spain, and the UK) - **Founded**: 2013 - **Founders**: Not publicly available in provided sources ## Core Business - **Primary industries**: Enterprise Learning Management System (LMS), Learning Experience Platform (LXP), Corporate Training & Development - **Target customers**: B2B – mid-market and large enterprises (e.g., Heineken, Equinox, Michelin, Merlin, Cisco) - **Mission/purpose**: Performance-driven learning & development teams achieve business impact by capturing internal expertise and delivering relevant learning at scale via AI and collaborative learning. ## Products & Services - **AI-Powered LMS (Core Platform)**: Combines LMS and LXP capabilities with agentic automation, adaptive coaching, a multimodal AI content builder, and a mobile app. Includes compliance training, employee onboarding, and sales enablement modules. - **AI Content Builder**: Empowers subject matter experts to transform their knowledge into interactive content and scenarios while maintaining L&D oversight. - **Data & Insights**: Analyzes performance and usage; automatically detects skill gaps, recommends courses, connects learners with internal experts, and automates reporting and compliance. - **Deep HCM/HRIS Integrations**: Syncs with Workday, SAP, BambooHR, Slack, Salesforce, Oracle, and 80+ other platforms. - **Collaborative Learning Academies**: Structured spaces for cohort-based, expert-driven learning that blend social and self-paced elements. - **AI Companion**: Personalizes content for learners and provides real-time mentoring; also automates translation, moderation, and administration. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metrics**: - **Total Funding**: $240–$244.7M (sources conflict on exact figure) – [360learning.com](https://360learning.com/), [linkedin.com](https://www.linkedin.com/company/360learning) - **Annual Revenue**: Reports vary – LinkedIn states $240M, but this may be a confusion with funding; no official revenue figure is available. - **Headcount**: ~306–400+ employees (LinkedIn shows 306 with +2.7% YoY growth; BuiltIn reports 400+ across North America and Europe). - **Notable Investors/Partners**: Lead investors not named in provided sources. Integration partners include Workday (Silver Partnership), SAP (Design Partnership), BambooHR, Salesforce, and 50+ ecosystem partners. - **Growth Signals**: - Acquired Looop (2022) and eLamp (2023). - Over ##### clients including household-name enterprises. - G2 leader in LMS category and rated #1 AI LMS by eLearning industry. - Enterprise-grade security: GDPR, ISO27001, SOC2. - Remote-first model with entities in 6+ countries. ## Competitive Advantages - **AI + Collaborative Learning**: Combines agentic AI with internal knowledge capture – legacy systems force a trade-off between scale and relevance; 360learning eliminates it. - **Enterprise Readiness**: Deep integrations with major HCM/HRIS, certified security & compliance, and support for mixed billing models. - **Community & Expertise**: Founded the L&D Collective community; launched the first AI certification for L&D. - **Recognized Leadership**: Consistently rated #1 AI LMS by industry analysts and G2; trusted by global brands. ## Strategic Focus - Scaling AI capabilities (AI Content Builder, AI Companion, automated skill gap detection). - Expanding enterprise customer base across North America and Europe. - Continuing to build out the partner ecosystem (SAP, Workday, etc.) and deepen HRIS integrations. - Maintaining remote-first culture while growing headcount and global presence. ## Why Work Here - **Culture**: “Convexity Framework” emphasizing autonomy, accountability, and low authority. Remote-first with async habits – employees set their own schedules. - **Compensation**: Competitive pay, performance bonuses, company equity, home-office stipend, and learning budget. - **Perks & Benefits**: Family medical leave, continuing education stipend, quarterly engagement surveys, flexible vacation. - **Employee Sentiment**: Glassdoor rating of 4.5; Built In Employer Reputation Score of 81%; eNPS increased +28 points in 2025; 76% of employees strongly agree coaches lead by example. - **Remote Policy**: Remote-first; entities in France, UK, Germany, Spain, US, Canada; monthly allowance for home office or co-working space. ## Sources 1. [360learning.com – Main website](https://360learning.com/) 2. [LinkedIn Company Page – 360Learning](https://www.linkedin.com/company/360learning) 3. [Built In – 360Learning Overview](https://builtin.com/company/360learning) 4. [Built In – Workplace Perception (2026)](https://builtin.com/company/360learning/faq/workplace-perception) 5. [Lever Careers Page – 360Learning Jobs](https://jobs.lever.co/360learning) ## Other roles at 360Learning - [Mid-Market Business Development Representative (BDR)](https://feeny.ai/job/mid-market-business-development-representative-bdr-360learning-canada-zva46y0q3ac4) — Canada - [Solution Expert](https://feeny.ai/job/solution-expert-360learning-canada-prbb3bhbr7en) — Canada - [Mid Market Account Manager](https://feeny.ai/job/mid-market-account-manager-360learning-canada-mrdvyhq5sj43) — Canada - [Solution Expert](https://feeny.ai/job/solution-expert-360learning-berlin-rx9xqvea6454) — Berlin, Germany - [Enterprise Account Executive (m/f/d)](https://feeny.ai/job/enterprise-account-executive-m-f-d-360learning-berlin-hvg2b588k3x1) — Berlin, Germany - [Key Account Manager Mid-Market - Pool](https://feeny.ai/job/key-account-manager-mid-market-pool-360learning-paris-wpr7ggs1ba6f) — Paris, France - [Enterprise Account Executive](https://feeny.ai/job/enterprise-account-executive-360learning-canada-34zg8t7qe4jk) — Canada - [Technical Consultant](https://feeny.ai/job/technical-consultant-360learning-paris-pwfth6r1gcxg) — Paris, France - [Website Software Engineer](https://feeny.ai/job/website-software-engineer-360learning-paris-syesnwfyzja0) — Paris, France - [Solution Deployment Manager (m/f/d)](https://feeny.ai/job/solution-deployment-manager-m-f-d-360learning-berlin-p8sr615vg0zr) — Berlin, Germany