---
title: 'Key Account Manager (PH-Based) at aCommerce'
canonical: 'https://feeny.ai/job/key-account-manager-ph-based-acommerce-taguig-m1sa7fk82kje'
type: 'job'
last_seen: '2026-11-11'
---

# Key Account Manager (PH-Based) at aCommerce

- **Company:** aCommerce
- **Location:** Taguig, Philippines
- **Posted:** 2026-11-11
- **Last confirmed live:** 2026-11-11
- **Apply:** https://job-boards.greenhouse.io/acommerce/jobs/8376327

## Job description

At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Philippines. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations. The Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities.

## Responsibilities

Specifically, this role will be doing:

Performance Management

- Manage overall account profitability via P&L management
- Ensure all clients and channels are successfully on-boarded on time
- Manage to maximize GMV with day-to-day collaboration with client and channels
- Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
- Ensuring optimal product presentation and visibility on online channels
- Coordinating with internal cross function and external parties
- Establish and monitor progress against key performance indicators.
- Advising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.
- Coordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues
- Support the Brand management team to ensure smooth day to day operations
- Build strong rapport with clients that include managing relationships with internal and external stakeholder

Partner Service

- Responsible for client relationship and retain client satisfaction
- Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account
- Advising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
- Managing fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel
- Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
- Identifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients
- Inventory management including forecast, ordering and DOH controlling
- Present analysis and recommendations to key stakeholders both client-side and internally

## Qualifications

In order to succeed in this role, we are looking for an individual with the following skill sets and experiences:

Technical Qualifications

- Has a minimum two (2) years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)

- Previous experience in social commerce, online media, marketing would be a strong point.
- Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills and Other details

- 1-2+ years working experience in an ecommerce company, ecommerce platforms, Internet start-up in retail, International Brand or account management roles is an advantage
- Previous experience in social commerce, online media, marketing would be a strong point.
- Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tools
- Candidate must be proactive and have a problem-solving attitude to client and/or business problems
- Very strong commercial and client-facing abilities
- Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
- Entrepreneurial spirit, not afraid of risks and challenges
- Analytical, data driven mindset and detail oriented
- Successful record of communicating and engaging cross functional teams
- Ability to lead projects relating with responsible account and category

BEING PART OF THE KEY ACCOUNT MANAGEMENT TEAM

If your next challenge is to be an expert and key player in the ecommerce industry. Joining our Key Account Management team is gonna be your next right decision to make. We’re a bunch of fun-loving individuals who love to take on challenging tasks. By joining our team, you will be responsible for our client’s online growth. Essentially, the main factor that drives this team is aCommerce’s DNA or core values and culture. We incorporate our company’s DNA into everything we do. Additionally, you will be working with and learning from teammates who are flexible, adaptable and share positive energy with each other. Come and join us if this journey sounds interesting to you!

What’s in it for YOU?

An opportunity to work with one of the largest ecommerce Enablers in Southeast Asia with a multicultural environment that will offer you challenges to develop your career and professional skills. aCommerce provides a variety of unique perks—and they’re available to you whenever you need them. From solid healthcare services, work from home options, comfortable workspace, flexible leave (since it’s important to enjoy quality time off), flexible work hours and attractive work locations [EmQuartier for our Thailand office]! aCommerce believes in investing in YOU which is why you will be given the opportunity to explore the world of technology and innovation in ecommerce. Work alongside experts who will enhance and recognize your professional knowledge to the highest potential!

YOU ARE GETTING MORE THAN JUST A JOB!

At aCommerce, we provide you with more than just a job. Our business help large multinational brands (L’Oréal, Samsung, Adidas and Johnson & Johnson to name a few) with their ecommerce revolution and being in the thick of it will transform your growth to wherever you and your career want to be! Being part of the aTeam means:

- You are valued. Everyone is equally important and works together on uncharted challenges alongside inspiring colleagues from all over the region.
- Being trusted. Once a month, you have the benefit to work remotely and choose your own workspace.
- Being celebrated! May that be a small win or a major milestone in your career, you have a family here who will support and celebrate every step of the way of your aCommerce journey.
- Comfortable at work. We provide you with a laptop, a cozy working space and smart casual dress code! Just come in as you are and bring your passion, commitment and “can do” attitude at work.

There’s a lot of things that you can look forward to if you join us today and we leave it up to you to discover what’s in store for you.

## INTERESTING FACTS

- Getting to equal when it comes to being a gender-balanced organization is something we celebrate! We are proud of our gender ratio.
- We have more than 20+ nationalities who are working hard to take aCommerce ahead everyday.

## About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

- Customers above all: The customer is at the heart of everything we do. Their success is our success.
- Lead by example: Earn respect through hard work and perseverance, not seniority.
- Solve problems: A “can do” attitude solves a multitude of problems.
- Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
- Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.

## About aCommerce

## Company Overview
- **One-liner**: aCommerce is the largest e-commerce enabler in Southeast Asia, providing end-to-end solutions for global brands to manage, market, and fulfill their online sales.
- **Entity Type**: Private (Series D)
- **Headquarters**: Bangkok, Thailand
- **Founded**: 2013
- **Founders**: Paul Srivorakul, Tom Srivorakul, and John Srivorakul

## Core Business
- Primary industry/industries: E-commerce Services (E-commerce Enabler), Supply Chain & Logistics, Digital Marketing, Retail Technology
- Target customers: B2B — primarily global and regional brands (e.g., L’Oréal Group, Adidas, Abbott, Unilever, Nescafe, Samsung, Nestle) looking to sell online in Southeast Asia
- Mission or purpose statement: "Making E-commerce Easy"

## Products & Services
- **E-commerceIQ**: A unified platform providing a 360° view of business operations, including accounting, merchandising, performance marketing, account management, fulfillment and logistics, omnichannel order management, and business intelligence.
- **Warehouse & Order Fulfillment**: Physical storage and shipping services across 8 advanced fulfillment centers in the region.
- **Online Store Development**: Building high-performing, user-friendly online stores tailored to brand needs.
- **E-commerce Marketing**: Targeted digital marketing services to attract and convert customers.
- **Online Brand Management**: Establishing and maintaining consistent brand presence across online channels.
- **Customer Service Solutions**: Fast, reliable support for end customers.
- **Live Stream Solution**: Interactive live shopping capabilities, supported by 20+ live streaming studios across the region.
- **Consultation & Training**: Expert guidance to elevate client e-commerce strategy and team skills.
- **EcommerceIQ Market Insights**: Analytics suite (formerly BrandIQ) providing measurable data and actionable insights for online commerce strategy.
- **AskIQ**: AI-powered tool for natural language competitor queries and data synthesis.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised of **$118.8M** (Series D stage)
- **Notable Investors/Partners**: Ardent Capital (founding investor), Inspire Ventures, NTT DOCOMO Ventures, Sumitomo Corporation Equity Asia Limited, Sinar Mas Indonesia, MDI Ventures (Telkom Indonesia fund), Indies Capital Partners, Blue Sky, Cyberagent Ventures, JL Capital, DKSH
- **Growth Signals**:
    - Raised one of the largest Series A rounds in Southeast Asia ($10.7M)
    - Has achieved group profitability (announced post "aCommerce 2.0" initiative)
    - Operates in 5 countries (Thailand, Indonesia, Singapore, Malaysia, Philippines) with 1,000+ employees
    - Over 33% average month-on-month revenue growth in Indonesia at one point
    - Won Google Global Premier Partner Award for Search Innovation
    - Launched AI innovations including AskIQ, GEO optimization, and smart PDP generation

## Competitive Advantages
- **Scale & Reach**: The largest e-commerce enabler in SE Asia with offices in 5 countries and 8 fulfillment centers, giving unmatched physical infrastructure.
- **Integrated Ecosystem**: Unlike competitors with fragmented tools, aCommerce offers a unified platform (EcommerceIQ) that combines fulfillment, marketing analytics, and AI-powered data synthesis.
- **Deep Regional Expertise**: Over a decade of experience (since 2013) navigating the complex and diverse SE Asian e-commerce landscape.
- **AI-First Innovation**: Actively investing in AI tools for commerce (AskIQ, automated ad creation, shelf intelligence) to provide a competitive edge for clients.
- **Strong Brand Partnerships**: Long-term relationships with global giants like L’Oréal, Adidas, Unilever, Samsung, and Nestle serve as powerful social proof.

## Strategic Focus
- **"aCommerce 2.0" Initiative**: A pivot towards profitability and sustainable growth, which has reportedly been achieved.
- **AI-Powered Intelligent Commerce**: Deep investment in AI to automate and optimize e-commerce operations, from competitor analysis to content generation.
- **Live Commerce Expansion**: Leveraging 20+ live streaming studios to capture the booming live shopping trend in SE Asia.
- **Regional Domination**: Continuing to strengthen its position as the go-to partner for global brands in Southeast Asia.

## Why Work Here
- **E-commerce Career Launchpad**: aCommerce positions itself as a place where employees build a "CAREER in e-commerce," not just a job, with exposure to all facets of the industry in a fast-growing market.
- **Growth & Learning**: Access to leaders and subject matter experts, with opportunities to understand business strategy and direction.
- **Culture & Perks**: Known for investing in employees with solid healthcare, comfortable workspaces, attractive work locations, flexible work arrangements, and free lunch.
- **Scale & Impact**: Opportunity to work with the region's largest e-commerce enabler and top global brands, directly impacting their success.
- **Diversity & Inclusion**: Committed to equal opportunities and a work environment free of discrimination and harassment.
- **Work Policy**: Information on remote/hybrid policy is not explicitly stated, but "flexible work arrangements" are mentioned as a perk.

## Sources
1. [acommerce.asia - About Page](https://www.acommerce.asia/about/)
2. [acommerce.asia - Main Site](https://www.acommerce.asia/)
3. [acommerce.asia - Careers Page](https://www.acommerce.asia/career/)
4. [CB Insights - aCommerce Profile](https://www.cbinsights.com/company/acommerce)
5. [LinkedIn - aCommerce](https://bn.linkedin.com/company/acommerce)

## Other roles at aCommerce

- [Senior Talent Acquisition Specialist](https://feeny.ai/job/senior-talent-acquisition-specialist-acommerce-bangkok-7xbr587jnht8) — Bangkok, Thailand
- [Project Manager (Commercial Ops)](https://feeny.ai/job/project-manager-commercial-ops-acommerce-bangkok-4tz2bz22e7z4) — Bangkok, Thailand
- [Business Process Manager - (Marketing Operations)](https://feeny.ai/job/business-process-manager-marketing-operations-acommerce-bangkok-xzbbtgt7r011) — Bangkok, Thailand
- [Specialist - Finance Reconciliation  (6-months CONTRACTUAL)](https://feeny.ai/job/specialist-finance-reconciliation-6-months-contractual-acommerce-taguig-ya1xhhf7zvnz) — Taguig, Philippines
- [Lead - Fufillment (Inbound)](https://feeny.ai/job/lead-fufillment-inbound-acommerce-malaysia-s18yjjqrk6ke) — Malaysia
- [Manager - Affiliate Marketing & KOL Management](https://feeny.ai/job/manager-affiliate-marketing-kol-management-acommerce-malaysia-de525zjp6d6s) — Malaysia
- [aCommerceTheNextGen [2027]](https://feeny.ai/job/acommercethenextgen-2027-acommerce-bangkok-0h658a7e0aqn) — Bangkok, Thailand / Jakarta, Indonesia / Malaysia / Singapore, Singapore / Taguig, Philippines
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