--- title: 'Key Account Manager SMB at Malt' canonical: 'https://feeny.ai/job/key-account-manager-smb-malt-paris-6an3ty905av5' type: 'job' last_seen: '2026-09-07' --- # Key Account Manager SMB at Malt - **Company:** Malt - **Location:** Paris, France - **Work type:** hybrid - **Posted:** 2025-12-18 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/malt/0adfd5bd-b6d5-429e-964d-5de4a2e998eb ## Job description 🪐 Discover our galaxy Join the Future of Work ! Malt is Europe's leading freelance marketplace, connecting over 1,000,000 talented freelancers with 100,000+ companies. Founded in 2013, we're transforming how work gets done through our tech-powered, human-centered platform. What makes us different: - A diverse team of 600 Malters across 6 European countries - A culture that champions equality (50% of our Comex are women) and inclusive growth - Backed by top investors including ISAI, Serena Capital, Eurazeo Growth, Goldman Sachs, and BPI - A mission to give everyone the freedom to work differently Ready to help shape the future of work? Your next chapter starts here! 🪐 At Malt we believe that Ambition is the Way, so all lists of missions and responsibilities are non-exhaustive. Explore your future career  🔭 As our new Key Account Manager (SMB), you will be responsible for the local deployment, adoption, and growth of SMB accounts within France. You will join a dynamic team where your mission is to activate use cases and grow the local footprint by "spidering" into accounts to engage local stakeholders. Reporting to the Head of SMB Account Management, you will ensure smooth account rollouts and drive revenue through BU activation and usage-based growth. ## Key responsibilities ✨ - Execute detailed account plans and perform tactical action follow-ups to ensure consistent account development. - Identify and engage key stakeholders including HR, Procurement, and Hiring Managers to expand Malt's presence. - Support client pilots and first projects to ensure successful adoption and long-term platform loyalty. - Run structured prospection within existing accounts to detect and capture new business unit-level opportunities. - Conduct local qualifications to assess pains and needs, accurately documenting all data in the CRM. - Deliver compelling value pitches and product demos adapted to the local context and specific client use cases. - Coordinate with local vendors, MSPs, and internal teams to resolve operational issues and monitor delivery performance. ## About you 🧑‍🚀 - High-level education, ideally in Business, Management, or a related field. - Relevant experience (3+ years after diploma) in account management or sales development, with a proven ability to manage high-volume activity and follow-up. - Native level proficiency in French and strong English to operate within our European organization. - Strong command of sales methodologies such as MEDDIC and professional objection handling techniques. - Analytical mindset with the ability to maintain pipeline hygiene and provide accurate forecasting inputs. How to join the mission? 🚀 - First call with our Talent Acquisition Partner, to better understand your background, aspirations, and answer any questions you may have. - Interview with your future manager, [Pierre](https://www.linkedin.com/in/pbataille/), to delve into your experience and the specifics of the role. (45-60 minutes) - Business case in order to assess your technical skills in account planning and local prospection strategy. - Final interview with [Jihane](https://www.linkedin.com/in/jihanee/) to discuss Malt’s long-term vision and how you fit into our strategic growth. ## About Malt ## Company Overview - **One-liner**: Malt is a European freelance marketplace that connects businesses with vetted freelancers and provides integrated administrative, legal, and payment tools. - **Entity Type**: Private (scale-up; ~$195.3M total funding across 5 rounds) - **Headquarters**: Paris, France - **Founded**: 2013 - **Founders**: Vincent Huguet and Hugo Lassiège ## Core Business - **Primary industry**: Technology, Information and Internet; freelance/independent talent marketplace - **Target customers**: B2B — from SMBs to enterprise companies; also serves independent freelancers and consultants - **Mission**: "Create a world where everyone is free to choose the best people to work with." Malt aims to redefine the world of work by giving people the freedom to choose what work they do and who they do it with. ## Products & Services - **Malt Marketplace**: The core platform connecting freelancers with companies. It covers a wide range of categories including tech, design, marketing, consulting, and more, with tools for project matching, collaboration, and secure payments. - **Malt Strategy**: A dedicated category for independent management consultants and interim executives, launched after Malt acquired Comatch in 2022. Clients can access vetted senior expertise. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding of **$195.3M** across 5 rounds; reported annual revenue of **$441.5M**; over **1 million freelancers** and **90,000+ clients** per LinkedIn data - **Notable Investors/Partners**: Specific investor names were not detailed in the provided sources. Notable strategic move: acquisition of **Comatch** in 2022 to enter the management consulting/interim executive category. - **Growth Signals**: - Active in 9 countries/regions: Belgium, France, Germany, the Netherlands, the Nordics, Spain, Switzerland, the UAE, and the UK - 100% revenue growth reported for 2021 vs. 2022 - Workforce of ~1,079 people, up 6.8% YoY - Growing freelancer community: from 700,000+ to 1 million+ depending on source timeframe ## Competitive Advantages - **Strong network effects**: A large and growing two-sided marketplace (freelancers + companies) makes each side more valuable to the other. - **European scale**: Deep multi-country presence gives Malt a regional advantage over local or fragmented competitors. - **Integrated admin, legal, and payment processes**: Malt simplifies compliance and payments for freelancers and companies, reducing friction in independent work arrangements. - **Trust and vetted talent**: Particularly in senior consulting categories through Malt Strategy, supported by the Comatch acquisition. ## Strategic Focus - Expanding across Europe and the Middle East (UAE presence) - Growing enterprise and global account business, evidenced by recent hires for Enterprise and Key Account roles - Investing in AI and automation to improve matching and internal efficiency - Building a more complete platform for freelancers and companies, including financial, legal, and project management support - Maintaining a strong, inclusive, and scalable company culture as headcount grows ## Why Work Here - **Culture & diversity**: Malt emphasizes diversity, equity, and inclusion. Women make up 51.2% of the workforce and 40.9% of leadership; employees represent 31+ nationalities. The company scored 85/100 on France’s 2025 Gender Equality Index. - **Work model**: Flexible remote/hybrid policy — split time between the office and home. Onboarding in Paris for new hires. - **Perks**: Competitive benefits include equity for all employees, free books for learning, a one-month fully paid sabbatical every three years, sports sponsorship, and additional vacation days depending on country. - **Hiring process**: Average process lasts ~28 working days; offers follow within 48 hours. English is required as Malt works mostly in English across Europe. - **Growth environment**: Hybrid team across six countries to work from, with a rapid scale-up environment focused on autonomy, smart risks, and continuous improvement. ## Sources 1. [careers.malt.com](https://careers.malt.com/) 2. [malt.com](https://www.malt.com/c/about-us) 3. [jobs.lever.co](https://jobs.lever.co/malt) 4. [linkedin.com](https://linkedin.com/company/maltcommunity) 5. [careers.malt.com/how-to-join](https://careers.malt.com/how-to-join) ## Other roles at Malt - [HRBP - Operations Division](https://feeny.ai/job/hrbp-operations-division-malt-paris-0dn31xddnee3) — Paris, France - [Head of Product Design](https://feeny.ai/job/head-of-product-design-malt-paris-yfszgtjaam08) — Paris, France - [Bid & Proposal Manager](https://feeny.ai/job/bid-proposal-manager-malt-paris-xd90t3wsem7b) — Paris, France - [Head of Experience Systems & AI](https://feeny.ai/job/head-of-experience-systems-ai-malt-paris-6279ygm0jg5b) — Paris, France - [Staff Engineer Platform](https://feeny.ai/job/staff-engineer-platform-malt-paris-0acf6b21yz9a) — Paris, France - [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-malt-paris-4h1tc5a5ejcc) — Paris, France - [Enterprise Solutions Consultant (Pre-Sales)](https://feeny.ai/job/enterprise-solutions-consultant-pre-sales-malt-london-zq7enphq7epj) — London, United Kingdom - [Enterprise Solutions Consultant (Pre-Sales)](https://feeny.ai/job/enterprise-solutions-consultant-pre-sales-malt-berlin-8h2y7928gr4d) — Berlin, Germany - [Customer Success Public Sector (Brussels)](https://feeny.ai/job/customer-success-public-sector-brussels-malt-brussels-cgg3r7s75rq2) — Brussels, Belgium - [Sales Development Representative - Enterprise](https://feeny.ai/job/sales-development-representative-enterprise-malt-paris-ysyc2ktxj7dg) — Paris, France