---
title: 'Key Attendee Success Coordinator (12M FT) at Web Summit'
canonical: 'https://feeny.ai/job/key-attendee-success-coordinator-12m-ft-web-summit-dublin-b8g671bz33q1'
type: 'job'
last_seen: '2026-11-05'
---

# Key Attendee Success Coordinator (12M FT) at Web Summit

- **Company:** Web Summit
- **Location:** Dublin, Ireland
- **Employment:** contract
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-05
- **Apply:** https://jobs.lever.co/websummit/5440f3ff-e4a1-4168-b81a-da7f56ebd11e

## Job description

About us:

How did Web Summit become, in the words of Forbes, “the best tech conference on the planet”? Meaningful connections. Our tech events are unmissable because we make it easier for the right people to meet and connect. Everyone at Web Summit works towards this goal.

And we’re just getting started.

We’re always looking to build on the impact we have already made at Web Summit. In the coming years we’ll take Web Summit to new markets, promoting global connectivity, highlighting important issues and connecting global leaders – all while making a positive impact on the environment and communities we encounter.

To build a better company, we have to better ourselves. We do that by finding the most ambitious people to work with us.

About the team: You’ll be joining the Key Attendee Success team, who are responsible for ensuring our investors, media attendees and speakers have the best experience at our events. You’ll be working closely with the speakers, media and investors acquisition teams, which are responsible for acquiring key attendees for our events. You will be the point of contact for our VIP attendees, and will ensure a seamless experience during and afterour global events in Lisbon, Doha, Rio and Vancouver, and any other events going forward. Past speakers include Brad Smith, Gwyneth Paltrow, Eric Yuan and Ursula von der Leyen – and that’s just a few.

What you will achieve:

- You’ll act as an internal point of contact for VIP speakers and attendees at our events.
- You’ll improve processes and workflows that result in an excellent event experience for our attendees.
- You will manage all logistics and scheduling for speakers attending our events.
- You’ll manage and fulfil any speaker-related activities at our events.
- You’ll liaise with other teams and ensure clear communication channels exist.
- You’ll foster relationships with some of the most highly regarded organisations.

Skills we like to see:

- Ideally 1+ years of experience in a relationship/account management or customer service role.
- Experience in the events industry in any capacity.
- Ideally, hands on experience dealing with VIP clients
- Excellent customer service skills and an eye for detail.
- Exceptional planning, scheduling and communication skills.
- Strong administrative skills and an ability to meet deadlines.
- Self-motivated multitasker with the ability to work on your own initiative to accomplish tasks.
- Ability to adapt to changing needs and take up new tasks proactively.
- Knowledge of the tech industry in any capacity is preferential.

Benefits and perks: Subsidised healthcare, dental, employee assistance programme (EAP) and more. Employer pension contribution up to 6% for Irish-based employees A dedicated in-house L&D department, with access to workshops, online learning and resources to help you excel in your career development. Company MacBook, generous annual leave and flexible working arrangements. Our very own Tramway Team, which drives community and morale-boosting events for employees to participate in. Annual company get-togethers, charity days, and monthly wellbeing talks. Wellness subsidy issued to all employees of €1000 per year At Web Summit, we embrace diversity and inclusion. We want talent from all walks of life to help us on our journey to digitise the conference sector. Hiring decisions are made purely on experience, skills and the needs of the business.

## About Web Summit

## Company Overview
- **One-liner**: Web Summit organizes the world’s largest and most influential technology conferences, connecting founders, investors, and innovators across Europe, the Americas, and the Middle East.
- **Entity Type**: Private (organic growth, no disclosed venture funding)
- **Headquarters**: Dublin, Ireland
- **Founded**: 2009
- **Founders**: Paddy Cosgrave (primary founder; also David Kelly and Daire Hickey co‑founded)

## Core Business
- **Primary industry**: Conference/event technology and media – producing large‑scale B2B tech events.
- **Target customers**: Tech companies (startups to enterprises), investors, media, and government delegations seeking networking, branding, and thought leadership.
- **Mission / purpose**: “Uniting people to achieve a common objective” – enabling serendipitous connections that drive the tech ecosystem forward.

## Products & Services
- **Web Summit (Lisbon)**: Flagship annual event in Lisbon, Portugal, attracting ~70,000+ attendees. Includes startup pitching, keynote stages, and industry tracks.
- **Web Summit Vancouver**: North American edition held in Vancouver, Canada, replicating the European model for the Americas market.
- **Web Summit Rio**: South American edition in Rio de Janeiro, Brazil, launched to tap into the Latin American tech scene.
- **Web Summit Qatar**: Middle East edition in Doha, Qatar, expanding into the Gulf region.
- **Proprietary Event Software**: In‑house platform for attendee matchmaking, scheduling, live streaming, and networking – also offered to other organizations (event tech as a service).

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed
- **Key Metric**: ~641 employees worldwide (March 2026); average salary ~$59,789 (Revelio Labs)
- **Notable Investors / Partners**: Not VC‑backed; major corporate sponsors and media partners include Google, Meta, McKinsey, and leading global brands (per event sponsorship pages).
- **Growth Signals**:
  - Headcount grew 8.8% from 589 (2023) to 641 (2026)
  - Active job postings rose 2.7% in 2026 to 38, with steady hiring in engineering, sales, and operations ([Revelio Labs](https://www.reveliolabs.com/companies/web-summit/employees))
  - Expansion into four global markets (Europe, North America, South America, Middle East) within five years

## Competitive Advantages
- **Unmatched scale & brand**: “The best tech conference on the planet” (Forbes) – name recognition that draws top speakers and attendees.
- **Global network effect**: Multiple events across continents create year‑round engagement and cross‑border connections.
- **Proprietary technology**: In‑house software provides a superior attendee experience and licenses to other organizers, reducing reliance on third‑party platforms.
- **Operational excellence**: 15 years of refining logistics, safety, and content curation for mass events.

## Strategic Focus
- **International expansion**: Deepening presence in high‑growth markets (Brazil, Qatar) and considering additional regions.
- **Digital & hybrid experiences**: Enhancing virtual participation and data‑driven matchmaking through software.
- **Diversification**: Offering event‑tech solutions to external clients, reducing dependency on ticket sales alone.
- **Talent investment**: Growing engineering, data science, and product teams to accelerate platform innovation.

## Why Work Here
- **Culture & values**: Emphasis on courage, integrity, fun & community, and collaboration – with frequent town halls, social activities, and charity initiatives ([Web Summit Careers](https://websummit.com/careers)).
- **Work model**: Hybrid – roles based in Dublin, Lisbon, London, Beijing, Shanghai, Sao Paulo, Rio de Janeiro, and remote options available.
- **Benefits**: Fully subsidised health and dental insurance, Employee Assistance Programme (mental health counselling), monthly wellness talks, generous annual leave, and flexible work arrangements.
- **Professional development**: Dedicated in‑house learning & development team, personalised training programmes, access to online courses, and guest speaker masterclasses.
- **Engineering culture**: “Software makes Web Summit an amazing experience” – the engineering team is core to the product, working on event‑tech at scale.
- **Note**: Revelio Labs reports a “negative and declining” employee sentiment overall; candidates should weigh this against the public perks and rapid growth.

## Sources
1. [Web Summit Careers Page](https://websummit.com/careers)
2. [Web Summit Job Listings (Lever)](https://jobs.lever.co/websummit)
3. [Revelio Labs – Web Summit Employee Data](https://www.reveliolabs.com/companies/web-summit/employees)

## Other roles at Web Summit

- [Key Attendee Success Associate](https://feeny.ai/job/key-attendee-success-associate-web-summit-dublin-c1rdx6k77cvd) — Dublin, Ireland
- [Speaker Producer](https://feeny.ai/job/speaker-producer-web-summit-dublin-xe4jw4epnmb0) — Dublin, Ireland
- [Team Lead - Production Design](https://feeny.ai/job/team-lead-production-design-web-summit-lisbon-9j7x2egkzdyf) — Lisbon, Portugal
- [Team Lead - Production Design](https://feeny.ai/job/team-lead-production-design-web-summit-dublin-wrmvh2m6e1rs) — Dublin, Ireland
- [Senior Quality Engineer](https://feeny.ai/job/senior-quality-engineer-web-summit-lisbon-vywrg6s411p7) — Lisbon, Portugal
- [Senior Quality Engineer](https://feeny.ai/job/senior-quality-engineer-web-summit-dublin-hwfwk60jknqz) — Dublin, Ireland
- [Lead Engineer - Attendee Experience](https://feeny.ai/job/lead-engineer-attendee-experience-web-summit-lisbon-gn9fgkphq97j) — Lisbon, Portugal
- [Lead Engineer - Attendee Experience](https://feeny.ai/job/lead-engineer-attendee-experience-web-summit-dublin-wa4fztqt4kgc) — Dublin, Ireland
- [Partnerships Sales Executive](https://feeny.ai/job/partnerships-sales-executive-web-summit-beijing-9chpem7m6tre) — Beijing, China
- [Speaker Producer - Mandarin](https://feeny.ai/job/speaker-producer-mandarin-web-summit-london-qgcb1arfdfcx) — London, United Kingdom