--- title: 'KYB and Onboarding Operations Specialist at Blue Cube Services' canonical: 'https://feeny.ai/job/kyb-and-onboarding-operations-specialist-blue-cube-services-philippines-n3bt35j0wrfg' type: 'job' last_seen: '2026-09-09' --- # KYB and Onboarding Operations Specialist at Blue Cube Services - **Company:** Blue Cube Services - **Location:** Philippines - **Posted:** 2026-08-27 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/bluecubeservices/jobs/8160939 ## Job description We are looking for a detail-oriented KYB and Onboarding Operations Specialist to support the onboarding of institutional, crypto, Web3, fintech and financial services clients. This is an internal, non-client-facing role focused on KYB reviews, onboarding case management and operational coordination. Proficient, hands-on experience using Sumsub is a key requirement for this role. Crypto or digital asset experience is a strong advantage. Duties & Responsibilities - Review KYB applications and corporate documentation, including ownership structures, directors, UBOs and authorised signatories. - Use Sumsub to review applications, manage case statuses, identify gaps and maintain accurate case records. - Manage and track onboarding cases and client account setup through internal systems and trackers. - Coordinate onboarding activities across Compliance, Operations, Sales and Relationship Management. - Identify missing information, inconsistencies, expired documents and red flags requiring escalation. - Support source of funds/source of wealth reviews and crypto wallet checks where required. - Maintain clear case summaries, handover notes, SOPs and onboarding documentation. - Ensure onboarding files are accurate, organised and ready for review or approval. ## Requirements - Proficient, hands-on experience using Sumsub is essential. - Strong experience in KYB, onboarding operations, compliance operations or similar back-office workflows. - Good understanding of corporate structures, UBO identification, directors and authorised signatories. - Experience reviewing corporate documentation across multiple jurisdictions. - Strong attention to detail and ability to identify documentation gaps and inconsistencies. - Understanding of risk-based onboarding, EDD, sanctions, PEP and adverse media escalation. - Strong organisational skills and ability to manage multiple cases simultaneously. - Good working knowledge of Excel or Google Sheets. - Strong written communication skills for internal notes, summaries and stakeholder updates. - Crypto/digital asset experience, including familiarity with wallet addresses and on-chain checks, is highly desirable. ## About Blue Cube Services ## Company Overview - **One-liner**: The world's leading experts in providing customer success and user operations support to global fintech and cryptocurrency partners. - **Entity Type**: Private (funding stage not publicly available) - **Headquarters**: Not publicly available – job postings list locations in the Philippines (Manila/Makati) and remote roles globally. - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - Primary industry/industries: Fintech & cryptocurrency support services, including compliance, KYC, fraud prevention, and customer operations. - Target customers: B2B – fintech platforms, payment providers, and crypto exchanges. - Mission/purpose: Empower global fintech and crypto partners with expert user operations and customer success. ## Products & Services - **Customer Success & User Operations**: End-to-end support, onboarding, and KYC management for digital asset platforms. - **Compliance & Risk Services**: AML/KYC due diligence, Travel Rule monitoring, fraud analysis, and ongoing due diligence. - **Engineering & Product Development**: In-house engineering teams (Front-End, Back-End, Mobile, Security) building and maintaining the internal tools and client-facing interfaces used by the company. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Not publicly available – no revenue or funding reported. Job openings suggest steady growth. - **Notable Investors/Partners**: Not publicly available – likely serves leading digital assets platforms (unnamed in job descriptions). - **Growth Signals**: Active hiring for numerous roles (12+ open positions as of mid-2026), including Engineering, Compliance, Finance, and People teams. Roles span multiple locations and are often remote. ## Competitive Advantages - Deep specialization in fintech and cryptocurrency support – positions itself as a “world’s leading expert.” - Integrated service offering covering compliance, operations, and engineering. - Compensation paid in cryptocurrency, aligning with the crypto-native client base. ## Strategic Focus - Scaling distributed teams to support a rapidly evolving crypto ecosystem. - Continuous improvement of compliance and KYC processes for global financial partners. - Building robust internal engineering capabilities to support product iteration. ## Why Work Here - **Remote-first culture** – many roles are fully remote (Philippines-based or global). - **Compensation in cryptocurrency** – unique perk for crypto enthusiasts. - **High-growth environment** – opportunities for progression for high performers. - **Engineering culture** – teams work with modern tech stacks (React/Redux, Swift, Python, etc.) and tackle “interesting problems in the crypto space.” - **Diversity & inclusion** – emphasis on diverse, distributed teams and candid feedback. ## Sources 1. [Greenhouse](http://job-boards.greenhouse.io/bluecubeservices) – Company overview and job listings 2. [Greenhouse – Banking Operation Associate](https://job-boards.greenhouse.io/bluecubeservices/jobs/7972327) – Role summary and responsibilities 3. [Greenhouse – Front-End Engineer](https://job-boards.greenhouse.io/bluecubeservices/jobs/7882828) – Engineering culture and tech stack 4. [Greenhouse – iOS Engineer](https://job-boards.greenhouse.io/bluecubeservices/jobs/7672075) – Compensation and remote policy 5. [RemoteOtter](https://remoteotter.com/company/blue-cube-services) – Contractor roles and company description ## Other roles at Blue Cube Services - [Wealth & Lending Marketing Specialist](https://feeny.ai/job/wealth-lending-marketing-specialist-blue-cube-services-philippines-e4y1cy4f93wb) — Philippines - [SAR Analyst](https://feeny.ai/job/sar-analyst-blue-cube-services-philippines-bjn9jgvmhmta) — Philippines - [KYC Senior Lead](https://feeny.ai/job/kyc-senior-lead-blue-cube-services-philippines-dkfk63ambr0x) — Philippines - [Partnership & Co-Marketing Specialist](https://feeny.ai/job/partnership-co-marketing-specialist-blue-cube-services-philippines-jjfyn86mexnh) — Philippines - [Lead Generation Marketer, Institutional](https://feeny.ai/job/lead-generation-marketer-institutional-blue-cube-services-philippines-2afmqmbnekkm) — Philippines - [Affiliate Marketing Specialist](https://feeny.ai/job/affiliate-marketing-specialist-blue-cube-services-philippines-97pyhm89snne) — Philippines - [Growth Marketer, Perpetual Futres & Prediction Markets](https://feeny.ai/job/growth-marketer-perpetual-futres-prediction-markets-blue-cube-services-0wxq2nm5kcp1) — Philippines - [Data Analyst (Marketing)](https://feeny.ai/job/data-analyst-marketing-blue-cube-services-philippines-ywtjq424ahpv) — Philippines