--- title: 'KYC Analyst Intern at Satispay' canonical: 'https://feeny.ai/job/kyc-analyst-intern-satispay-barcelona-nck2rrgw6x7w' type: 'job' last_seen: '2026-10-21' --- # KYC Analyst Intern at Satispay - **Company:** Satispay - **Location:** Barcelona, Spain - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-10-21 - **Apply:** https://jobs.ashbyhq.com/satispay/c7286e6d-0a10-424a-a524-5277c5fac580 ## Job description Traditional banking has never really given you control over your financial life. Satispay exists to change that: to empower people through finance. That means making financial services easy and accessible for over 6.5M users. We started with payments, then benefits, investing, cards... and we’re not done. Not even close. We follow the same logic every time: find a real problem, solve it properly, then look for the next one. The destination? To build the most loved financial platform in the world. If you own outcomes rather than tasks, stay close to what users need, and refuse to wait for someone else to fix what's broken — you'll find people here who work exactly in the same way. And together, you'll build something worth being proud of. ## What you'll be doing As our KYC Analyst Intern, you'll join our FinCrime & Operations team based in Barcelona for a 6-month internship, playing a key support role in enabling smooth onboarding for our consumers. Here's what that looks like in practice: - Customer assistance - Provide clear and timely support to consumers (primarily via email) to guide them through the verification, activation, and access process and request missing information. - Review Identity Documents - Check that ID documents meet Satispay's internal standards, learning to confirm the authenticity of country-specific documents. - Own Your Daily Queue - Work through a daily queue of cases, meeting productivity, quality, and SLA targets. - Spot Red Flags - Identify inconsistencies or potential red flags and escalate high-risk cases to the FinCrime team. - Learn & Grow - Over the 6 months, learn how to triage screening alerts (PEP, sanctions, adverse media), support periodic reviews, and understand the regulatory framework behind digital payments. Who we're looking for This role needs someone curious, detail-oriented, and eager to learn the fundamentals of FinTech compliance. - Education - Currently pursuing a Bachelor’s or Master’s degree. - Analytical Mindset - Keen eye for detail with a passion for digging into documents and ensuring accuracy. - Customer Focus - Clear and patient communication skills with a focus on delivering a smooth user experience. - Language Skills - Professional fluency in English (written and spoken); knowledge of Italian is a strong asset. - Proactive Attitude - Organized, eager to learn, and comfortable asking questions when needed. - Tech-Savvy - Comfortable using digital tools and learning new software quickly. Don't worry if you don't tick every box. We believe in the power of different viewpoints and strengths. Your unique perspective is important as we build something special: if you're passionate and can make a difference, we truly encourage you to apply. CareAbout: how we support your impact We move fast, and evolution never stops. It’s a fun ride, but it can be challenging. To make sure our people truly thrive, we’re committed to making their lives easier, both in the office and out in the world. That’s why we created CareAbout: - ❤️ Health: psychological support with Serenis. - 💰 Financial resources: meal vouchers for every day worked. - ⚙️ Growth and development: language courses with Preply. - 🌱 Flexibility: hybrid working policy*, flexible working hours. *We embrace three days per week in-office (Tuesday and Thursday + 1 of your choice), with the option to request extra remote time. Salary: €950 monthly internship net gross allowance. ## Equal opportunity employer At Satispay, we're proud to be an equal opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless - for instance - of race, colour, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongs! Learn more about us Curious what it's actually like here? Our values and pillars shape how we work every day:[explore them here](https://www.satispay.com/en-it/work-at-satispay/). ## #LI-VR1 #LI-Hybrid By submitting this application, I acknowledge that I have read and understood the content of the [Privacy Policy](https://www.satispay.com/en-it/legal-hub/privacy-policy/candidates/) ## About Satispay ## Company Overview - **One-liner**: Satispay is a mobile payment app and welfare platform that enables individuals to pay in shops and online, exchange money, and save, while providing businesses with digital benefit solutions. - **Entity Type**: Private (late-stage, offers stock options to all permanent employees) - **Headquarters**: Milan, Italy - **Founded**: 2013 - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Financial technology (Fintech) – mobile payments, digital welfare/benefits - **Target customers**: B2C (individuals), B2B (shops and businesses of all sizes), B2E (employee benefits) - **Mission / purpose statement**: “We are the payment app that puts people at the center: individuals, shops, and businesses. For us, paying is a bit like saying ‘nice to meet you.’” ## Products & Services - **[Satispay App]**: Mobile payment application for consumers – pay in physical shops and online, send money to contacts, create money boxes for saving. Type: Mobile app / digital wallet. - **[Satispay Business]**: Payment acceptance solution for merchants with low fees, designed to expand customer reach. Type: Payment gateway / POS solution. - **[Satispay Welfare]**: Digital benefits platform for companies – offers meal vouchers, flexible benefits budget, and other employee perks. Type: SaaS / welfare administration. ## Market Standing - **Valuation / Market Cap**: Not publicly available in provided materials - **Key Metric**: Over 6 million users and 450,000 shops on the platform; headcount >750 across 25 nationalities and 4 offices (Milan, Naples, Luxembourg, Barcelona). - **Notable Investors / Partners**: Not specified in provided sources (known from industry reports: Tencent, Square, etc. – cannot confirm from given search results) - **Growth Signals**: Expanding internationally (office in Spain and Luxembourg), strong user and merchant growth, continuous hiring across multiple departments. ## Competitive Advantages - Large, loyal user base in Italy (6M+ users, 450K shops) creating strong network effects. - Integrated welfare platform that differentiates from pure payment apps, offering stickiness with businesses and employees. - Focus on simplicity, low fees, and ethical, people-centered design. - “Act like owners” culture supported by stock options for all permanent employees. ## Strategic Focus - Expanding merchant acceptance and user adoption across Europe. - Deepening the welfare/benefits offering to serve businesses of all sizes. - Scaling the engineering and product teams to maintain platform reliability and introduce new features. - Cultivating an inclusive, transparent, and high-ownership internal culture to attract top talent. ## Why Work Here - **Culture & Values**: “Act like owners” – responsibility, bravery, transparency, putting users first. Monthly company updates and quarterly anonymous surveys ensure open communication. - **Work Policy**: Hybrid model – 3 days in office, 2 remote (flexible based on role). Offices in Milan, Naples, Luxembourg, Barcelona. - **Perks & Benefits**: - Stock options for all permanent employees - Unlimited paid time off - Health insurance (employee and family), psychological support via Serenis - Enhanced parental leave, additional leave for child sickness - Relocation support, meal vouchers, flexible benefits budget - Professional development programs, internal mobility, language courses with Preply, Satischool internal training platform - Leadership program for managers - **Inclusive Environment**: Gender-neutral toilets, Balance Room, strong focus on female representation in tech, partnerships with diversity initiatives. - **Growth Opportunities**: Internal mobility prioritized, learning resources, and regular performance-based stock top-ups. ## Sources 1. [satispay.com - Work at Satispay](https://www.satispay.com/en-it/work-at-satispay/) 2. [satispay.com - Benefits](https://www.satispay.com/en-it/company/benefits/) 3. [satispay.com - Main site](https://www.satispay.com/en) 4. [satispay.com - Open Positions](https://www.satispay.com/en-it/work-at-satispay/open-positions/) 5. [satispay.com - Culture & Values](https://www.satispay.com/en-it/company/values/) ## Other roles at Satispay - [People Experience & Development Specialist](https://feeny.ai/job/people-experience-development-specialist-satispay-milan-yjcd6b8vtr2r) — Milan, Italy - [Investment Products Operations Specialist (Relocation to Luxembourg)](https://feeny.ai/job/investment-products-operations-specialist-relocation-to-luxembourg-satispay-bqbn8wd7rpth) — Barcelona, Spain - [Office Specialist (L.68/99) - Part-time](https://feeny.ai/job/office-specialist-l-68-99-part-time-satispay-naples-tfeagw9v9nzn) — Naples, Italy - [FP&A Intern](https://feeny.ai/job/fp-a-intern-satispay-milan-b4xt1bc8ecek) — Milan, Italy - [Investment Products Operations Specialist](https://feeny.ai/job/investment-products-operations-specialist-satispay-luxembourg-js0a26cnqgtj) — Luxembourg, Luxembourg - [Accounting Manager](https://feeny.ai/job/accounting-manager-satispay-milan-20apb769dgry) — Milan, Italy - [Head of Crypto](https://feeny.ai/job/head-of-crypto-satispay-luxembourg-d56y00k045rn) — Luxembourg, Luxembourg - [Procurement Specialist (L.68/99)](https://feeny.ai/job/procurement-specialist-l-68-99-satispay-milan-yabkwft9grtd) — Milan, Italy - [Senior Engineering Manager - Consumer Domain](https://feeny.ai/job/senior-engineering-manager-consumer-domain-satispay-milan-37mzzh1hq62p) — Milan, Italy - [Analytics Engineer](https://feeny.ai/job/analytics-engineer-satispay-milan-vjed3bfbcj24) — Milan, Italy