---
title: 'L1 System Administrator | Windows, VMware & Cloud Operations at Gruve'
canonical: 'https://feeny.ai/job/l1-system-administrator-windows-vmware-cloud-operations-gruve-india-2j0emswr2q06'
type: 'job'
last_seen: '2026-11-11'
---

# L1 System Administrator | Windows, VMware & Cloud Operations at Gruve

- **Company:** Gruve
- **Location:** India
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-11
- **Apply:** https://gruve.ai/careers/?gh_jid=5473907008

## Job description

## About Gruve

Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.

Position summary:

We are looking for a proactive L1 System Administrator to support Windows Server, VMware virtualization and Azure/AWS infrastructure. The role is responsible for infrastructure monitoring, alert triage, routine health checks, basic troubleshooting, incident logging and timely escalation to L2/L3 teams to maintain service availability and meet operational SLAs.

Key Responsibilities:

Windows Server Operations

- Monitor Windows Server availability, alerts, resource utilization and critical services.
- Perform routine health checks covering CPU, memory, disk space, services and event logs.
- Conduct basic troubleshooting for server availability, service failures and connectivity issues.
- Log and escalate incidents related to Active Directory, DNS, DHCP and Windows services.
- Support post-patching and post-maintenance health checks using approved procedures.

VMware Virtualization

- Monitor VMware ESXi, vCenter, virtual machine availability and infrastructure alerts.
- Perform basic checks on VM status, resource utilization, host connectivity and datastore capacity.
- Support routine VM health checks and escalate virtualization issues to L2.
- Assist with scheduled maintenance validation and approved operational procedures.

Cloud Operations – Azure/AWS

- Monitor cloud virtual machines, resource health, availability and infrastructure alerts.
- Perform basic checks for VM status, CPU, memory, disks and connectivity.
- Validate cloud monitoring alerts and perform initial troubleshooting using approved runbooks.
- Escalate cloud VM, access, networking and resource-related issues to L2/L3 teams.

Operations & Service Management

- Create, categorize, prioritize and update incident tickets in ServiceNow or equivalent ITSM tools.
- Perform initial incident triage and follow documented troubleshooting procedures.
- Escalate unresolved and critical incidents within defined SLAs and escalation matrices.
- Support major incident communication, routine maintenance checks and backup status validation.
- Maintain shift handover notes, operational checklists and incident documentation.
- Coordinate with L2/L3, Network, Security, Storage/Backup and Application teams.
- Follow ITIL Incident, Change and Request Management processes and ensure continuous 24x7 operational coverage.

Required Skills & Qualifications:

- 1–3 years of experience in IT infrastructure operations, Windows Server support, infrastructure monitoring or cloud operations.
- Basic knowledge of Windows Server and Windows operating system troubleshooting.
- Familiarity with Windows services, Event Viewer, Active Directory, DNS and DHCP fundamentals.
- Basic understanding of VMware, virtual machines, ESXi and vCenter.
- Fundamental knowledge of Azure or AWS, including virtual machines, monitoring and resource utilization.
- Familiarity with CPU, memory, disk space, connectivity checks and infrastructure alerts.
- Exposure to monitoring tools and ServiceNow or equivalent ITSM platforms.
- Understanding of incident management, SLA compliance and escalation procedures.
- Good communication, documentation and shift handover skills.
- Willingness to work in rotational shifts in a 24x7 production support environment.

Preferred Skills & Qualifications:

- Basic PowerShell scripting knowledge.
- Microsoft Azure Fundamentals (AZ-900) or AWS Cloud Practitioner certification.
- Exposure to VMware monitoring and cloud dashboards.
- Basic knowledge of patching, backup, disaster recovery and infrastructure security.Familiarity with ITIL processes and enterprise monitoring tools.

## Why Gruve

At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you’re passionate about technology and eager to make an impact, we’d love to hear from you.

Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

## About Gruve

## Company Overview
- **One-liner**: Gruve provides AI-native cybersecurity, infrastructure, and data services that help enterprises deploy and secure AI at scale.
- **Entity Type**: Private (Series A, Seed stage)
- **Headquarters**: Redwood City, California, United States
- **Founded**: 2024
- **Founders**: Tarun Raisoni (CEO, Co-Founder)

## Core Business
- **Industry**: IT Services and IT Consulting; AI Security & Infrastructure
- **Target Customers**: Large enterprises (B2B), including those in regulated industries requiring private AI deployment and advanced security operations.
- **Mission / Purpose**: Enable scalable, secure, and measurable AI execution in production by delivering an AI-native approach to enterprise services.

## Products & Services
- **PulseAI**: A private AI infrastructure platform that enables enterprises to deploy generative AI on-premises, in the cloud, or in hybrid environments – production-ready in under two weeks. (SaaS/infrastructure)
- **AI SOC**: An AI-driven Security Operations Center that combines AI detection, automated investigation, and intelligent response to improve security team efficiency and reduce risk. (Managed service/SaaS)
- **Digital Forensics & Incident Response**: Structured methodologies for preserving evidence, investigating incidents, and accelerating recovery. (Service)
- **Enterprise AI Transformation Services**: Consulting and implementation services including data science, Kubernetes SRE, forward deployment engineering, and AI solution architecture. (Professional services)

## Market Standing
- **Valuation**: Not disclosed
- **Total Funding**: USD $57.5 million (across Seed and Series A rounds)
- **Key Investors**: Mayfield Fund (lead in Series A), Xora Innovation (lead in prior round)
- **Notable Acquisitions**: SecurView (July 2024), NetServ (September 2024), Lumos (October 2024)
- **Growth Signals**: 120.3% YoY employee growth (from ~134 to 413 employees); operations across 9 countries; featured in Cybersecurity Insiders on AI agent governance.

## Competitive Advantages
- **AI-Native Architecture**: Unlike legacy stacks built for static software, Gruve designs for dynamic AI workloads (probabilistic decisions, context retrieval, autonomous actions).
- **Speed to Scale**: Claims 500MW+ of distributed edge AI inference capacity and a 30% cost advantage over alternatives.
- **Integrated Security & AI**: Combines private AI infrastructure (PulseAI) with an AI-powered SOC, covering the entire lifecycle from deployment to defense.
- **Talent & Expertise**: Team draws from top firms (Cisco, IBM, Infosys) and includes deep Kubernetes, data science, and cybersecurity specialists.

## Strategic Focus
- **Private AI Deployment**: Helping enterprises keep AI workloads on their own infrastructure to maintain data ownership, governance, and security.
- **AI Security Governance**: Developing solutions to govern AI agents as a new attack surface, as highlighted in their recent thought leadership.
- **Global Expansion**: Operating in 9 countries (US, India, South Korea, UAE, Singapore, Japan, Saudi Arabia, Germany, Canada) with plans to scale further.
- **Partner Ecosystem**: Working closely with hyperscalers (noted VP of Hyperscaler Solutions) and achieving Red Hat advanced tier partner status.

## Why Work Here
- **High Growth Environment**: Headcount more than doubled in the past year, offering rapid career progression and the chance to shape a young company.
- **Culture of Trust**: Core values include giving trust from day one, constructive feedback, and a championship mindset.  
- **Global & Remote-Friendly**: Offices in 4 countries (US, India, Singapore, UAE) and remote roles posted; a distributed team with cultural diversity.
- **Learning & Impact**: Mentorship programs, opportunities to lead innovative projects in AI and security, and the ability to work on cutting-edge infrastructure.
- **Notable Perks**: Focus on career development, knowledge sharing, and a "people-first" approach.

## Sources
1. [gruve.ai – Company homepage](https://gruve.ai/)
2. [gruve.ai – About Us](https://gruve.ai/about-us/)
3. [gruve.ai – Life at Gruve](https://gruve.ai/life-at-gruve/)
4. [linkedin.com/company/gruveai – LinkedIn Company Page](https://www.linkedin.com/company/gruveai)
5. [job-boards.greenhouse.io/gruve – Careers Page](https://job-boards.greenhouse.io/gruve)

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