---
title: 'L2 Engineer - Coach at Showpad'
canonical: 'https://feeny.ai/job/l2-engineer-coach-showpad-pune-q90q3cyw108e'
type: 'job'
last_seen: '2026-09-09'
---

# L2 Engineer - Coach at Showpad

- **Company:** Showpad
- **Location:** Pune, India
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/showpad/jobs/8027944

## Job description

L2 Engineer – GenAI Focused

Location: Pune

Summary

We are seeking a Mid-Level AI Engineer to join our team and contribute to the design, development, and deployment of modern AI-powered applications. The ideal candidate will have strong expertise in TypeScript/JavaScript, AWS Serverless architecture, and experience building and operating production-grade Generative AI applications.

This role will focus on developing scalable backend services, integrating Large Language Models (LLMs), designing AI-powered workflows, evaluating model performance, and delivering reliable cloud-native solutions.

## Responsibilities

- Design, develop, and maintain scalable backend services using TypeScript/JavaScript
- Build and operate cloud-native applications on AWS Serverless architecture using:
- API Gateway
- Lambda
- DynamoDB
- VPC
- Design and implement REST APIs and event-driven architectures
- Build and deploy production-grade Generative AI applications
- Develop RAG-based solutions using vector databases, embeddings, and modern LLM frameworks
- Engineer effective prompts and AI workflows to optimize application performance
- Conduct LLM evaluations, benchmarking, and performance analysis
- Implement AI observability, monitoring, and quality evaluation mechanisms
- Work with WebSocket-based real-time communication systems
- Build robust automated testing frameworks including:
- Unit Testing
- Integration Testing
- Implement and maintain CI/CD pipelines and deployment workflows
- Collaborate with Product, Engineering, and AI teams to deliver AI-powered features
- Troubleshoot, debug, and optimize application performance and reliability
- Contribute to architecture decisions and engineering best practices

Required Qualifications

- 3–6 years of professional software engineering experience
- Strong expertise in TypeScript/JavaScript
- Hands-on experience with AWS Serverless services:
- API Gateway
- Lambda
- DynamoDB
- VPC Networking
- Experience designing and building distributed backend systems
- Strong understanding of REST APIs, microservices, and event-driven architectures
- Experience with WebSockets and real-time communication systems
- Strong experience with Unit Testing and Integration Testing
- Experience building and supporting production-grade GenAI applications
- Experience working with LLMs such as:
- OpenAI
- Anthropic
- Gemini
- Open-source LLMs
- Experience with prompt engineering and prompt optimization techniques
- Experience conducting LLM evaluations and measuring model performance
- Familiarity with:
- LangChain
- LangGraph
- LlamaIndex
- Semantic Kernel
- Experience with vector databases, embeddings, and RAG architectures
- Strong software engineering fundamentals, design patterns, and system design skills
- Excellent problem-solving and communication skills

## Preferred Qualifications

- Experience with AI agent frameworks and agentic workflows
- Experience with AI evaluation frameworks such as LangSmith, Ragas, DeepEval, or equivalent
- Familiarity with AI observability and monitoring platforms
- Experience optimizing LLM cost, latency, and reliability
- Exposure to multi-agent systems and advanced GenAI architectures

Ideal Candidate Profile

We are looking for engineers who have already built and deployed GenAI solutions into production and can contribute immediately within our TypeScript-based AWS Serverless ecosystem. Candidates with hands-on experience in LLM evaluations, prompt engineering, RAG architectures, WebSockets, and automated testing will be highly preferred.

## About Showpad

## Company Overview
- **One-liner**: Showpad provides an AI-native revenue effectiveness platform that unites content management, sales readiness, buyer engagement, and analytics for field-selling organizations.
- **Entity Type**: Private (Acquired by Vector Capital and merged with Bigtincan in 2025)
- **Headquarters**: Dual-headquartered in Chicago, Illinois (USA) and Ghent, Belgium
- **Founded**: 2011
- **Founders**: Not publicly available (founded in Ghent, Belgium)

## Core Business
- **Primary industry**: Revenue Enablement, Sales Technology, Content Management, AI-Powered Sales Platforms
- **Target customers**: B2B, Enterprise, field-selling organizations in regulated and complex industries
- **Mission or purpose statement**: To empower revenue teams to sell smarter, faster, and together by connecting the human side of field selling with the intelligence of AI.

## Products & Services
- **Showpad Platform (GenieAI-powered)**: An AI-native revenue effectiveness platform that combines content management, sales readiness training, buyer engagement tools, and analytics. The platform is designed for field sellers and includes GenieAI, an engine that provides verified content, real-time coaching, and actionable insights.
- **Sales Readiness**: Tools for learning, practice, and real-time coaching to prepare sellers for customer conversations.
- **Content Management**: A content engine that delivers the right spec sheets, pricing, and proof points to sellers to close deals.
- **Buyer Engagement**: Features that bring physical products to life with digital demos and collaborative deal rooms to keep buying committees engaged.
- **Analytics & Insights**: Question-based analytics (Analytics AI) that allows users to ask natural language questions to surface data and identify patterns behind top performers and high-converting content.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company, acquired by Vector Capital)
- **Key Metric**: Over 2,000 global companies rely on Showpad; customers in 50+ locations; employees in 7 countries
- **Notable Investors/Partners**: Vector Capital (acquired Showpad and merged it with Bigtincan in 2025)
- **Growth Signals**: Named a Leader in the 2025 Gartner® Magic Quadrant™ for Revenue Enablement Platforms; recognized as a Customers’ Choice in Revenue Enablement platforms by the Gartner® Peer Insights™ report; named a Leader in the Forrester Wave™ for Sales Readiness and Revenue Enablement Solutions; launched GenieAI and multiple AI features including Showpad Assist (an AI agent for field sales) and Analytics AI.

## Competitive Advantages
- **AI-native platform**: GenieAI is purpose-built for field-selling, using trusted first-party data to provide verified content, real-time coaching, and insights.
- **Category creator**: Showpad defined the "revenue effectiveness" category and is positioned as a standard for complex, field-selling organizations.
- **Merger with Bigtincan**: The combination of Showpad and Bigtincan (both acquired by Vector Capital) created a larger, more comprehensive platform with a global footprint.
- **Focus on regulated industries**: Accuracy and verified content are critical differentiators for companies in regulated sectors.
- **75+ pre-configured integrations and open API**: Flexibility to fit into existing workflows.

## Strategic Focus
- **AI-first innovation**: Continued investment in AI features like GenieAI, Showpad Assist, and Analytics AI to streamline seller workflows and improve revenue outcomes.
- **Field-selling specialization**: Deep focus on the needs of field sellers and complex B2B sales cycles, differentiating from general sales enablement tools.
- **Global expansion**: Dual headquarters in Chicago and Ghent, with offices in London, Bucharest, and Pune, India, and a presence in 7 countries.

## Why Work Here
- **Culture**: Emphasizes transparency, inclusion, and innovation. Described as a safe, welcoming, and inspiring environment where employees can realize their full potential.
- **Global & diverse team**: 1,675+ employees (Showpadders) representing 50+ nationalities, with offices in the US, Belgium, UK, Romania, India, and Australia.
- **Benefits**: Robust medical and mental health resources, transportation benefits, financial savings options, generous leave policy, and equitable reward policies (performance-based and spotlight rewards).
- **Learning & development**: Strong focus on growth with learning and development resources.
- **Work environment**: Hybrid/office presence across multiple global locations. The company values work-life balance ("We love our work. But there’s more to life.").
- **Engineering culture**: Opportunities for engineers to work on a modern AI-native platform with a focus on data intelligence, knowledge graphs, and product management.

## Sources
1. [showpad.com](https://www.showpad.com/)
2. [showpad.com/careers](https://www.showpad.com/careers)
3. [showpad.com/about-us](https://www.showpad.com/about-us)
4. [showpad.com/company/about-us/our-history](https://www.showpad.com/company/about-us/our-history)
5. [job-boards.greenhouse.io/showpad](https://job-boards.greenhouse.io/showpad)

## Other roles at Showpad

- [Business Development Representative](https://feeny.ai/job/business-development-representative-showpad-london-85ztrx6d3wdb) — London, United Kingdom
- [Senior Marketing Analyst, Reporting & Insights](https://feeny.ai/job/senior-marketing-analyst-reporting-insights-showpad-pune-1h85crtxegvy) — Pune, India
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-showpad-ghent-harz8et7yewa) — Ghent, Belgium
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-showpad-austin-s5gdd4p01prq) — Austin, TX
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-showpad-chicago-hs63dh07e49m) — Chicago, IL
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-showpad-boston-gbmcn8amw06e) — Boston, MA
- [Principal Enablement Advisor](https://feeny.ai/job/principal-enablement-advisor-showpad-london-dd4hpztjc3af) — London, United Kingdom
- [Principal Enablement Advisor](https://feeny.ai/job/principal-enablement-advisor-showpad-chicago-e6x5yh10658w) — Chicago, IL
- [Principal Enablement Advisor](https://feeny.ai/job/principal-enablement-advisor-showpad-boston-15gjwdkggz8m) — Boston, MA
- [Sales Compensation Analyst](https://feeny.ai/job/sales-compensation-analyst-showpad-pune-v313fdp0js23) — Pune, India