---
title: 'Lab Operations Specialist at Dexmate'
canonical: 'https://feeny.ai/job/lab-operations-specialist-dexmate-fremont-d2xzhhgzxe8n'
type: 'job'
last_seen: '2026-09-06'
---

# Lab Operations Specialist at Dexmate

- **Company:** Dexmate
- **Location:** Fremont, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-30
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/dexmate/282c792d-815a-4e2e-96ab-b034df2034a6

## Job description

## THE ROLE

You'll build and run the physical operations layer of the company: how material comes in, how it gets tracked, how it reaches the engineer who needs it, and how finished robots get out the door and to a customer in one piece. Today that means inventing the system. Later it means running and scaling it.

This is a hands-on job. You'll be on the floor, in the lab, and on the loading dock.

## WHAT YOU'LL DO

Inventory and materials

- Design and run our inventory system end to end — part numbering, bin and location scheme, receiving, put-away, cycle counts
- Own inventory accuracy across labs, warehouses, and set the accuracy targets we hold ourselves to
- Kit parts for robot builds and get them to the right bench at the right time
- Manage consumables and reorder points: fasteners, cabling, adhesives, PPE, ESD supplies
- Track tools and lab equipment, including calibration schedules and preventative maintenance

Lab operations

- Set and enforce lab organization standards — labeled storage, bench discipline, 5S, clean-as-you-go
- Own ESD compliance and lab safety practices
- Handle battery and hazmat storage in line with our lithium-ion safety requirements
- Support lab buildouts: new benches, test stations, equipment installs

Customer shipping

- Own outbound robot shipments end to end, domestic and international
- Design and source crating and packaging — shock mounting, tip and impact indicators, reusable vs. one-way
- Manage freight forwarders and carriers; quote and book LTL, FTL, and air freight; select Incoterms
- Prepare export documentation: commercial invoices, packing lists, HS classification, certificates of origin
- Maintain serial-number-level tracking and as-shipped configuration records for every unit
- Handle cargo insurance and damage claims
- Coordinate inbound and outbound with our Seoul office

## WHAT WE'RE LOOKING FOR

- 3+ years in hardware lab operations, materials management, or logistics at a hardware, robotics, or capital equipment company
- Direct experience with inbound and outbound logistics, including international shipments
- You've built or meaningfully improved an inventory system, not just operated one someone else designed
- Comfortable around engineering hardware — you can read a BOM, understand why a part revision matters, and handle prototypes without damaging them
- High bar for organization and accuracy, and willing to hold other people to it
- Able to lift 50 lbs and be on your feet for much of the day

## STRONG PLUSES

- Current hazmat / dangerous goods certification for lithium batteries (49 CFR ground, IATA DGR air). If you don't have it, we'll certify you — but someone here needs it before our first unit ships.
- Experience shipping capital equipment internationally: semiconductor tooling, medical imaging, industrial automation, or similar
- Export compliance background — ECCN classification, restricted party screening, license determination
- Forklift certification
- Experience at a company that scaled from prototype builds to customer shipments

## About Dexmate

## Company Overview
- **One-liner**: Dexmate builds general-purpose robots with manipulation capabilities, integrating custom hardware with AI models for robotic operation.
- **Entity Type**: Private (Seed Stage)
- **Headquarters**: Santa Clara, California, United States
- **Founded**: 2024
- **Founders**: Tao Chen (Co-Founder, CEO), Yuzhe Qin (Co-Founder, CTO), Chongyang Wang (Co-Founder)

## Core Business
- Primary industry/industries: Robotics Engineering, Artificial Intelligence, Automation
- Target customers: B2B (enterprise, logistics, manufacturing, and research organizations)
- Mission or purpose statement: "Building tomorrow's intelligence and automation."

## Products & Services
- **[Vega]**: A general-purpose mobile robot with high-payload arms, dexterous hands, a foldable torso, and an omnidirectional base. The robot is powered by custom-built hardware integrated with AI models for physical robotic operation.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding raised via a Seed Round (closed ~March 2026) with participation from LG Technology Ventures as a lead investor.
- **Notable Investors/Partners**: LG Technology Ventures (lead investor), LG CNS (strategic partner for building Physical AI infrastructure for smart logistics).
- **Growth Signals**: Headcount grew +328.6% year-over-year (from ~4 to 18 employees). LinkedIn followers grew +67.8% yearly. In April 2026, launched the "Dexmate Build with Vega U Research Grant Program," selecting six research teams to receive a Vega robot. Strong hiring momentum with 11 active job postings as of mid-2026.

## Competitive Advantages
- **Integrated Hardware + AI Stack**: Designs custom high-payload arms, dexterous hands, and omnidirectional bases specifically for AI-driven manipulation, creating a tight hardware-software moat.
- **Physical AI Focus**: Differentiating by building "Physical AI" that moves beyond lab settings into real-world logistics and manufacturing, as evidenced by the partnership with LG CNS.
- **Rapid Scaling**: Demonstrated ability to grow headcount and attract top-tier talent from institutions like Carnegie Mellon University, UC San Diego, and companies like NVIDIA and Bosch.

## Strategic Focus
- **Physical AI Infrastructure**: Partnering with LG CNS to build the infrastructure that enables Physical AI to operate in smart logistics and manufacturing environments.
- **Research & Ecosystem**: Grant programs to seed the research community with Vega robots, driving platform adoption and innovation.
- **Talent Acquisition**: Aggressively hiring across engineering (AI, robotics, embedded systems), design, product management, and business development to scale the team.

## Why Work Here
- **Mission-Driven**: Opportunity to work on cutting-edge general-purpose robotics and Physical AI, moving technology from labs to real-world impact.
- **Engineering-Heavy Culture**: 60% of employees are in technical roles (AI, robotics, software, hardware), with a strong emphasis on hands-on building.
- **Fast-Growing Startup**: ~328% headcount growth in one year, indicating high trajectory and opportunity for early employees to have outsized impact.
- **Location**: HQ in Santa Clara, CA (Silicon Valley), with an in-office work policy (on-site workspace).
- **Compensation**: Engineering roles list salary ranges like $100K–$300K, competitive for the robotics/AI space.
- **Notable Culture Signals**: "Build with us" hiring language, active LinkedIn community (4,273 followers), and a focus on "smile, reach out, and instantly connect" suggests a collaborative, builder-oriented environment.

## Sources
1. [dexmate.ai](https://www.dexmate.ai/)
2. [jobs.ashbyhq.com/dexmate](https://jobs.ashbyhq.com/dexmate)
3. [builtin.com/company/dexmate](https://builtin.com/company/dexmate)
4. [craft.co/dexmate](https://craft.co/dexmate)
5. [linkedin.com/company/dexmate](https://www.linkedin.com/company/dexmate)

## Other roles at Dexmate

- [Head of Industrial Design](https://feeny.ai/job/head-of-industrial-design-dexmate-fremont-7mt1ekmkpsy3) — Fremont, CA
- [Solutions Engineer](https://feeny.ai/job/solutions-engineer-dexmate-fremont-k6p0vss10pn5) — Fremont, CA
- [Technical Program Manager, Software Platform](https://feeny.ai/job/technical-program-manager-software-platform-dexmate-fremont-kzwa1qa2q9n7) — Fremont, CA
- [Robotics Data Collection Operator](https://feeny.ai/job/robotics-data-collection-operator-dexmate-fremont-9gmkq9s3b2ff) — Fremont, CA
- [Senior Software Engineer, Fleet & Edge](https://feeny.ai/job/senior-software-engineer-fleet-edge-dexmate-fremont-k1465hhkp6m6) — Fremont, CA
- [Software Quality & Release Engineering](https://feeny.ai/job/software-quality-release-engineering-dexmate-fremont-1ymrt60ard3x) — Fremont, CA
- [Senior Software Engineer, Data & Model](https://feeny.ai/job/senior-software-engineer-data-model-dexmate-fremont-hjwkncghj73s) — Fremont, CA
- [People Operations & Recruiting Partner](https://feeny.ai/job/people-operations-recruiting-partner-dexmate-fremont-9fyeqzr38j4b) — Fremont, CA
- [Growth Marketing Manager](https://feeny.ai/job/growth-marketing-manager-dexmate-fremont-10fbr7t7tktm) — Fremont, CA
- [Financial Controller](https://feeny.ai/job/financial-controller-dexmate-fremont-bhftbp8akmj1) — Fremont, CA