---
title: 'Lab Technician at GLIDE'
canonical: 'https://feeny.ai/job/lab-technician-glide-san-francisco-6r4mzvvpcr8d'
type: 'job'
last_seen: '2026-09-09'
---

# Lab Technician at GLIDE

- **Company:** GLIDE
- **Location:** San Francisco, CA
- **Compensation:** $31–$33/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/glide/1867858b-08ed-4c07-bf16-74ab137a4ddb

## Job description

## About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary: The Lab Technician executes all Health Empowerment & Access Team (HEAT) testing, phlebotomy, and laboratory services for HIV, HCV, and STIs for participants referred to GLIDE’s low-barrier prevention programs. This position performs high-volume phlebotomy, CLIA-waived and moderate complexity testing, quality assurance on lab tests, and specimen processing and transport to off-site laboratories.The role serves as an HIV/HCV/STI test counselor, providing one-on-one risk reduction counseling, sexual health education, and referrals to healthcare and social support services. The technician also supports clinical research activities including specimen collection, processing, documentation, and delivery in compliance with Good Clinical Practices (GCP) and regulatory protocols. This position requires an understanding of how trauma and social determinants of health impact participant engagement. The job involves direct participant contact with diverse, high-risk individuals with complex needs, as well as substantial community outreach including street and neighborhood settings. Regular and predictable on-site attendance is required.

Essential Duties and Responsibilities

- Perform high-volume phlebotomy (venipuncture) for STI testing, RNA confirmatory testing, and research specimens.
- Perform CLIA-waived and moderate complexity testing including rapid HIV, HCV, and syphilis tests.
- Process specimens and prepare samples for transport to off-site laboratories in accordance with all safety requirements and sample integrity standards.
- Provide HIV, HCV, and STI risk reduction counseling, risk assessment, and disclosure sessions to individuals seeking confidential testing.
- Build rapport, provide supportive counseling, and discuss/address barriers preventing linkages to primary medical care and HIV/HCV-specific care.
- Complete accurate client records in CTL and electronic case management systems.
- Conduct HIV/HCV treatment readiness assessment with eligible clients and provide treatment education and supportive counseling to at-risk individuals who have not tested for HIV/HCV or to HIV/HCV-positive individuals that are out of care.
- Perform blood draw collections regularly for STI testing and RNA confirmatory testing with all clients testing reactive for HIV or Hep C in community-based settings.
- Maintain regulatory compliance through proper documentation and implementation of research specimen testing, collection, processing, and shipping.
- Organize and store samples in accordance with all safety and other requirements of personnel and integrity of samples.
- Maintain daily records, temperature logs, and equipment logs.
- Maintain quality controls and perform quality assurance on all testing supplies and equipment.
- Educate, empower, and support clients to make informed decisions regarding their utilization of relevant services to achieve their safety, health and wellness goals.
- Provide in-house and external referrals to clients as needed.
- Conduct street and community outreach in settings where clients gather and/or live to provide testing services.
- Assist with mobile testing, SRO-based testing, health fairs, and special events (e.g., Dore Alley, Folsom Street Fair).
- Ensure all tests are properly performed and documented per clinic guidelines for point-of-care testing.
- Document and maintain client records for services provided in accordance with all state and federal privacy laws.
- Fulfill monthly documentation of testing services, activity reports, and other data in relevant databases.
- Participate in internal staff meetings, in-service training, and other coordination meetings as it pertains to service delivery and operations.
- Adhere to professional boundaries and standards. Understand and follow basic ethics, values and principles of clinical regulatory practices.
- Adhere to all laws and requirements regarding HIPAA, confidentiality, child/adult protective services, contractual agreements, etc.
- Assist Testing Manager in promoting testing services, linkages to care, and prevention education.
- Assist with other HEAT Programs activities, including syringe access services (SAS) and other provision of safer use supplies, street outreach, and community-based pop-up events.

## Qualifications

- 1–2 years of equivalent work experience providing HIV/HCV/STI prevention education, phlebotomy, and/or testing to similar populations, OR equivalent combination of education and direct service experience.
- Current California State Phlebotomy Technician I (CPT-1) certification or ability to obtain within 6 months of hire.
- CA Rapid HIV/HCV Test Counselor certification strongly preferred or ability to obtain within 6 months of hire.
- Basic Life Support (BLS) certification required within 3 months of hire.
- Demonstrates understanding of Harm Reduction as a public health model for social justice.
- Familiarity with social determinants of health (SDOH) and how they impact people experiencing homelessness and other marginalized populations.
- Experience with venue-based testing and street-based settings (mobile testing, SROs, health fairs).
- Experience working with people who use drugs (PWUD) and people living with HIV/HCV.
- Knowledge of motivational interviewing techniques, counseling principles, and health education.
- Comfortable working in an environment with potential exposure to bloodborne pathogens (with appropriate PPE).
- Ability to work independently in a fast-paced environment and exercise sound judgment.
- Excellent attention to detail, flexibility, and adaptability.
- Demonstrates cultural humility and ability to work effectively across cultures.
- Valid California Driver’s license in good standing strongly preferred.

Experience and skills that are a plus:

- Experience with CLIA-waived and moderate complexity testing in an outpatient setting.
- Experience facilitating mobile testing, SROs, health fairs, and health access special events.
- Bachelor’s degree in public health, clinical laboratory science, or related field.
- Bilingual in English and Spanish, Cantonese, Russian, or ASL.

Certificates, Licenses, Registrations

- CA Rapid HIV/HCV Test Counselor certification or ability to obtain within 6 months of hire.
- Licensed Phlebotomist or ability to obtain within 6 months of hire.

Physical Requirements

- Ability to work on a computer and see details of objects at close range.
- Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).

Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

## About GLIDE

## Company Overview
- **One-liner**: GLIDE is a nationally recognized center for social justice in San Francisco that provides integrated comprehensive services, free daily meals, housing assistance, behavioral health support, and advocacy to break cycles of poverty and marginalization.
- **Entity Type**: Non-profit (501(c)(3) foundation) – publicly supported charity
- **Headquarters**: San Francisco, California, USA (330 Ellis St, San Francisco, CA 94102)
- **Founded**: 1963 (GLIDE Memorial Church roots; incorporated as foundation later)
- **Founders**: Rev. Cecil Williams (founder of GLIDE Memorial Church) and Janice Mirikitani (co-founder of GLIDE's social service programs)

## Core Business
- **Primary industry/industries**: Social services, poverty alleviation, hunger relief, housing/homelessness services, behavioral health, domestic violence intervention, child and family services
- **Target customers**: Homeless, low-income, and marginalized populations in San Francisco (Tenderloin neighborhood); B2C (direct service recipients)
- **Mission statement**: “Create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.”

## Products & Services
- **Daily Free Meals Program**: Three free, nutritious meals served 364 days a year to anyone in need – 533,298 meals served annually
- **Welcome Center**: Immediate basic needs (shelter, hygiene, blankets) and emotional support with case management
- **GLIDE Women’s Center**: Trauma-informed support groups, case management, and counseling for women survivors of violence, homelessness, or isolation
- **Transitional Age Youth (TAY) Health & Wellness Center**: 24/7 center for youth ages 18–27 experiencing homelessness, offering respite, mentoring, and connection to long-term resources
- **Journey Home Program**: Client-centered relocation and reunification support to move people from homelessness toward stability
- **Health Empowerment & Access Team (HEAT)**: Harm reduction, medically assisted treatment, HIV/Hep-C outreach, testing, and health system navigation
- **Community Ambassador Program**: Street-level engagement and placemaking to support San Francisco’s economic revitalization (30×30 plan)
- **Janice Mirikitani Family, Youth and Childcare Center**: Child and infant care, after-school programs, and family counseling for low-income families

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit); annual operating budget not publicly disclosed
- **Key Metric**: 533,298 meals served per year; 3,937 people connected to social benefits (CalFresh, SSI) in recent period; $24 million secured in state funding for housing subsidies, shelters, and mental health support through coalition
- **Notable Investors/Partners**: Works in partnership with City of San Francisco leaders; receives state funding; coalition funding from California state budget
- **Growth Signals**: Expanding integrated mobile services; launching a new TAY Health & Wellness Center; developing a $31M fundraising plan (FY24); facility expansion and behavioral health services under current CEO Dr. Gina Fromer

## Competitive Advantages
- **Deeply rooted community trust**: 60+ years serving the Tenderloin, recognized as a “safe space” and oasis for those most in need
- **Integrated service model**: Combines meals, housing, healthcare, childcare, legal clinic, and advocacy under one roof, creating a holistic pathway out of crisis
- **National leadership in social justice**: Actively shaping policy and public narrative on poverty, homelessness, and racial justice from a faith-grounded but secularly inclusive foundation
- **Scale and reach**: One of the largest hunger relief and social service providers in San Francisco, with over 200 employees and thousands served daily

## Strategic Focus
- **GLIDE Forward plan**: Expand integrated and mobile services to reach more people citywide; raise $31M in FY24 for building repair, expansion, and behavioral health; showcase GLIDE as a national social justice leader through art and storytelling; improve business systems and infrastructure; center work on voices of marginalized people; inspire staff growth
- **30×30 alignment**: Supporting San Francisco’s economic revitalization through the Community Ambassador Program and low-threshold case management
- **Policy advocacy**: Secured $24M in state funding for housing subsidies, shelters, and mental health support through coalition building

## Why Work Here
- **Culture**: Supportive, diverse, and inclusive team environment rooted in radical inclusivity, justice, and love. “Work is meaningful and the people are great.”
- **Work environment**: Friendly, accepting, and informal (casual dress code noted)
- **Benefits**: Competitive salaries, medical and dental insurance, generous paid time off, retirement savings plans
- **Equal opportunity employer**: Proudly equal opportunity; will consider qualified applicants with arrest and conviction records (San Francisco Fair Chance Ordinance)
- **Growth opportunity**: Chance to be part of a transformative expansion under new CEO Dr. Gina Fromer, with a strong emphasis on staff development and “building the capacity to learn and iterate”
- **Hybrid/remote policy**: Not explicitly stated; likely on-site given service delivery nature, but check role-specific postings

## Sources
1. [glide.org – About](https://www.glide.org/about/)
2. [glide.org – Careers](https://www.glide.org/Careers/)
3. [jobs.lever.co/glide](https://jobs.lever.co/glide)
4. [guidestar.org – Glide Foundation Profile](https://www.guidestar.org/profile/94-1156481)

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