---
title: 'Law Library Analyst at Harbor'
canonical: 'https://feeny.ai/job/law-library-analyst-harbor-united-states-5jz7vq4txxkq'
type: 'job'
last_seen: '2026-11-06'
---

# Law Library Analyst at Harbor

- **Company:** Harbor
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-06
- **Apply:** https://job-boards.greenhouse.io/harborglobal/jobs/5286822007

## Job description

Harbor seeks a Senior Library and Research Analyst to join the Library and Research department. The Analyst, Law Library Operations supports the day-to-day administration and delivery of law library services within the Knowledge and Research Services team. This position helps ensure that library resources, systems, records, and workflows are maintained accurately and consistently so attorneys, legal staff, and internal teams receive timely and reliable information support.

This is a full-time position (9am - 6pm EST) and can be worked remotely from anywhere in the United States, UK or Canada.

Responsibilities:

- Maintain library catalog records and administrative documentation for collections, contracts, invoices, orders, and renewals, ensuring records are complete, current, and accessible while demonstrating accountability and accuracy.
- Support access to electronic resources by assisting with password and access issues, troubleshooting common user concerns, communicating professionally and promptly with users, and escalating vendor or platform problems as appropriate.
- Contribute to knowledge organization by updating internal research guides, maintaining metadata, and keeping shared repositories accurate, current, and easy to use in support of team collaboration, knowledge sharing, and consistent client service.
- Create and maintain tracking logs and operational reports related to request volume, turnaround time, resource usage, and recurring issue categories, using reliable data and clear organization to support effective communication, transparency, and continuous improvement.
- Assist with current awareness and monitoring by tracking legal, industry, and resource-related updates and distributing timely, well-organized summaries or alerts that reflect client priorities and support informed decision-making.
- Coordinate with vendors, client managers, and internal teams on renewals, resource changes, administrative updates, and related documentation, demonstrating collaboration, responsiveness, and a professional approach with all internal and external audiences.
- Identify recurring operational issues, document standard operating procedures, and recommend workflow improvements that strengthen service delivery, promote consistency, and reflect Harbor’s commitment to collaboration and knowledge sharing.
- Assist with document delivery and source retrieval by locating materials through firm subscriptions and public sources, using reliable information, following client guidance, and coordinating timely delivery to attorneys and staff.
- Participate in training and professional development to build proficiency with legal research tools, library systems, service workflows, and best practices, and apply that learning to improve individual performance and team effectiveness.
- Support research-related tasks as needed and appropriate based on team priorities and business needs, seeking clarification when needed, meeting deadlines, and communicating clearly with colleagues, client managers, and stakeholders.

Qualifications:

- MLS and/or demonstrated relevant professional experience in a private law firm or academic law library, special library, or research center
- 1-3 years’ experience providing law library services in a private law firm, academic law library or special library or research center
- Experience in a law firm library or technical services
- Experience working with invoices and renewals
- Strong accuracy and attention to detail
- Proficiency in Microsoft Office Suite with strong working knowledge of Outlook, Excel, Word, and PowerPoint
- Responsiveness and demonstrated ability to manage and prioritize competing deadlines
- Client service orientation combined with excellent verbal and written communication skills
- Strong organizational and time management skills with demonstrated attention to detail
- Ability to work in a collaborative, service-oriented team, yet also independently with minimal supervision

About Us:

Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 900+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.

Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.

## About Harbor

## Company Overview
- **One-liner**: Harbor Global is a globally integrated legal technology and consulting services firm that helps law firms and corporate law departments achieve breakthrough outcomes through strategy, technology, operations, and intelligence.
- **Entity Type**: Private (bootstrapped; no public funding rounds disclosed)
- **Headquarters**: Chicago, Illinois, United States (primary hub; major offices also in Moncton, Manila, London, and Sydney)
- **Founded**: Not publicly available
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Legal Technology and Consulting Services
- **Target customers**: B2B – leading law firms, corporations, and their in-house legal departments
- **Mission**: To be a globally integrated organization where colleagues, clients, and partners can thrive, with an ambitious commitment to client success.

## Products & Services
- **Legal Technology + Operations**: Advisory, implementation, and operational support for legal technology systems and workflows.
- **Research + Intelligence**: Expert solutions in research, library, and information management to address complex information challenges.
- **Vendor Governance + Sourcing**: Vendor management and sourcing solutions to minimize risks and optimize controls and compliance.
- **Strategy + Transformation**: Combining industry insights with strategy, technology, and business consulting to help clients set and execute their direction.
- **Harbor Labs**: Legal engineering solutions that help enterprises use advanced technology to accelerate the speed of business.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Over 900 industry experts globally (team of ~800–900 employees, as stated on the company website)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**: Currently listing 30 open roles on Greenhouse (July 2025/2026); expansion of Data & AI Strategy leadership (Senior Director, Senior Manager); global remote-first hiring across US, Canada, UK, Australia, and Philippines.

## Competitive Advantages
- **Multidisciplinary integration**: Teams are organized into specialist groups aligned with key client functions, enabling seamless collaboration across legal, technology, operations, and intelligence.
- **Remote-first culture**: A significant portion of the 800+ team works from home, supported by offices and co-located workspaces – a model that attracts top talent globally.
- **Deep domain expertise**: A "deep bench" of experts spanning legal technology, sourcing, research, and transformation, allowing tailored solutions for complex legal challenges.

## Strategic Focus
- **Data & AI**: Recent hires for Senior Director and Senior Manager of Data & AI Strategy signal a push to embed AI and data analytics into client solutions.
- **Client relationship expansion**: Emphasis on building lasting connections and fostering community within the legal industry.
- **Global growth**: Continued expansion of remote teams and office hubs in key jurisdictions (US, Canada, UK, Australia, Philippines).

## Why Work Here
- **Flexible work environment**: Remote-first culture with the option to work from home, co-located workspaces, or on-site with clients. Offices available in major hubs.
- **Comprehensive benefits**: Medical, dental, vision, mental health support, life insurance, disability, wellness benefits, retirement savings with employer matching, flexible PTO, parental leave, and statutory holidays.
- **Career development**: Training and development programs, employee assistance, and a clear interview process that may include behavioral, case-study, or technical interviews.
- **Culture**: Values-driven organization focused on client success, inclusive community, resilient connections, and collaboration. Described as a place where employees can "work amongst the stars."

## Sources
1. [harborglobal.com](https://harborglobal.com/)
2. [harborglobal.com/careers/about-harbor](https://harborglobal.com/careers/about-harbor/)
3. [harborglobal.com/careers/for-applicants](https://harborglobal.com/careers/for-applicants/)
4. [job-boards.greenhouse.io/harborglobal](http://job-boards.greenhouse.io/harborglobal)
5. [harborglobal.com/careers](https://harborglobal.com/careers/)

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