--- title: 'Lead AI QA Engineer at Kobie Marketing' canonical: 'https://feeny.ai/job/lead-ai-qa-engineer-kobie-marketing-bengaluru-2tzxyd220hvn' type: 'job' last_seen: '2026-11-09' --- # Lead AI QA Engineer at Kobie Marketing - **Company:** Kobie Marketing - **Location:** Bengaluru, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-06-01 - **Last confirmed live:** 2026-11-09 - **Apply:** https://jobs.lever.co/kobie/3280d456-5db2-4070-a7eb-d879c17c1393 ## Job description Join our India Tech Hub – Be among the first hires! Kobie, a 35-year veteran of the loyalty industry, a multi-year Forrester Leader, and USA Top Workplace is expanding its global footprint by establishing a Tech Hub in India. Kobie partners with global brands to build deep connections with their customers through personalized, data-driven loyalty experiences and has a mission of growing enterprise value through loyalty. The Tech Hub will serve as a Global Capabilities Center for a broad range of technology roles, and this is your chance to play a pivotal role in shaping our presence in India. Join us as we continue to lead in loyalty, delivering innovative customer experiences for some of the world’s most recognized brands while working alongside some of the best and brightest in loyalty. About the team and what we will build together We’re looking for an Lead AI QA Engineer with 6+ years of experience who thrives on designing test strategies and evaluation harnesses for production-grade, agentic AI systems in addition to experience in ETL. You have strong Python skills, hands-on experience testing LLM-powered features (prompt regression, tool/function-call validation, RAG correctness, and structured-output schema checks), and working knowledge of evaluation frameworks such as RAGAS, DeepEval, LangSmith or Langfuse. You are comfortable writing solid SQL, automating tests with PyTest, exercising APIs through Postman or REST clients, and shipping test pipelines using Git, Docker and CI tooling like Jenkins or GitHub Actions. Kobie runs some of the largest loyalty programs in the world. We are building an internal agent platform on Dataiku that automates analyst workflows, surfaces insights from program data in Snowflake, and gives our teams an LLM-native way to work with complex loyalty logic. As an Lead AI QA Engineer on the India Tech Hub team, you will play a key role in protecting that platform — designing golden datasets, running LLM-as-judge and regression suites, and owning the quality bar for what goes to production. This is not a manual-only role: you will automate, build qa & automation strategies, roadmaps, instrument, monitor and partner closely with our U.S. AI & Innovation team and cross-functional partners across Engineering, Data, AI and Product. ## How you will make an impact - Design and build evaluation harnesses for agentic systems in Python — golden datasets, LLM-as-judge graders, multi-turn regression suites and trace-based assertions. In addition, develop framework to verify generated AI output. - Author automated test suites for prompts, tools, structured outputs (Pydantic / JSON schema), retrieval pipelines (ETL Experience) and end-to-end agent workflows - Validate guardrails around tool execution: auth scoping, input/output validation, PII and prompt-injection protections, and hallucination mitigation - Wire evaluations into CI using Dataiku Evaluations, GitHub Actions or Jenkins so every change is graded against quality, safety and cost SLOs before it ships - Build observability into testing by instrumenting traces with LangSmith, Langfuse, MLflow or OpenTelemetry and triaging production drift back into the eval harness - Own quality end-to-end — define release criteria, run pre-prod and shadow tests, and partner with engineering to root-cause and fix regressions quickly - Partner with data engineers on Snowflake-backed retrieval testing patterns (Cortex Analyst and Cortex Search Services) and with platform teams on observability, security and cost - Help shape internal QA standards for AI & Data engineering as the stack evolves, contributing to design reviews and sharing knowledge across the India and U.S. teams - Participate in a collaborative DevOps environment, working closely with developers, AI engineers, Data Engineers, DBAs and product partners across environments In your first 90 days By the end of your first 90 days, you will have stood up at least one production-grade evaluation harness — golden dataset, LLM-as-judge graders and regression suite — wired into CI for an internal agent. You will have automated trace-based assertions running against staging traffic, a clear quality scorecard for at least one shipped agent, and a clear opinion about what our next testing investment should be. ## What you need to be successful - 3+ years of professional QA / SDET experience, with production experience automating tests for backend services or data pipelines - 1+ years of hands-on experience testing LLM or AI features in production: prompt regression, tool / function-call validation, structured outputs and RAG correctness - Working knowledge of evaluation frameworks such as RAGAS, DeepEval, LangSmith, Langfuse or comparable LLM-as-judge tooling - Strong Python and PyTest skills; solid SQL skills and comfort with at least one cloud platform (AWS, Azure or GCP) - Fluency with Git, Docker, REST APIs and at least one CI tool (GitHub Actions, Jenkins, GitLab CI or CircleCI) - Solid understanding of data security and responsible AI practices, particularly in PCI-compliant or regulated environments - Proven ability to work independently and within a team, managing priorities across concurrent projects and time zones - Strong written and verbal communication skills; able to work effectively with both technical and non-technical stakeholders - A bachelor’s degree is not required — equivalent practical experience (including bootcamps, self-taught work, career changes or non-CS technical degrees) counts - Bonus Skills: - Hands-on experience with Dataiku DSS (Python / SQL recipes, scenarios, code environments, the dataiku and dataikuapi clients) or Dataiku Evaluations - Experience with Dataiku LLM Mesh, Knowledge Banks, Prompt Studio, or Visual / Code Agents - Experience with Snowflake, Snowpark, or Snowflake Cortex (Search, Analyst, Agents) - Experience with red-teaming, prompt-injection testing or adversarial test generation for LLMs - Familiarity with multi-agent patterns: supervisor / router, subagent / handoff, reflection, human-in-the-loop - Experience with performance and load testing tools such as Locust, JMeter or k6 - ISTQB, AI Testing or comparable QA certification - Experience in loyalty, martech, adtech or a comparable data-rich B2B domain ## About Kobie Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We’re always looking for talented individuals ready to join a collaborative, growth-focused culture. As a trusted partner to some of the world’s most recognized brands, we are loyalty leaders, helping brands build lasting emotional connections with their consumers.  We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level.As we launch our India Tech Hub, we are excited to bring our award-winning culture to a new region - creating an environment where collaboration, flexibility, and career growth come together to build something truly special. We are proud to be the only loyalty provider to be externally recognized for their culture. We believe people thrive when they feel valued, supported, and empowered to be their authentic selves. Our commitment to diversity, equity, and inclusion ensures every teammate has a voice and the opportunity to be heard. Giving back is in our DNA at Kobie,through an annual fundraiser, charitable partnerships, and volunteer opportunities, we encourage our teammates to make a difference in their communities. To support our teammates beyond just their careers, we offer highly competitive benefits, comprehensive health coverage, and well-being perks that support our teammates and their dependents. We understand the importance of time for life outside of work - recognizing public holidays,offering flexible time off, and prioritizing work-life balance. As we expand into India, our new teammates will be fully integrated with our U.S. teams, working on global projects and gaining exposure to top industry leaders. With continued growth, we will establish a physical office in Bengaluru, India, giving teammates aspace for collaboration and fostering connection. Now is the perfect time to join Kobie. Be part of something big and help shape the future of our global capabilities center, the Kobie India Tech Hub. ## About Kobie Marketing ## Company Overview - **One-liner**: Kobie Marketing is a global loyalty marketing company that helps brands grow enterprise value through strategy-led, AI-powered loyalty solutions. - **Entity Type**: Private (Privately Held) - **Headquarters**: Saint Petersburg, Florida, United States (with a major office in Bengaluru, India) - **Founded**: 1990 (nearly 40 years of operation) - **Founders**: Not publicly available ## Core Business - **Primary industry**: Loyalty Marketing / Marketing Services - **Target customers**: B2B – enterprise brands across retail, travel & hospitality, financial services, entertainment, QSR, telecom, and more. - **Mission / Purpose**: “To grow enterprise value for brands through loyalty” [kobie.com](https://kobie.com/about/). ## Products & Services - **Kobie Alchemy® Loyalty Cloud**: A composable, AI-powered loyalty platform that enables personalization at scale, real-time data capture, and seamless integration with existing stacks. Offers both technology and strategic services. - **Strategic Consulting & Services**: End-to-end loyalty program design, optimization, and management, leveraging human-guided AI and deep data expertise. - **AI-Powered Personalization**: Machine learning and generative AI capabilities to deliver tailored experiences across channels. ## Market Standing - **Valuation / Market Cap**: Not disclosed (private company) - **Key Metrics**: Annual Revenue of **$172.2M** (latest available) [linkedin.com](https://linkedin.com/company/kobie); **274 employees** [linkedin.com](https://linkedin.com/company/kobie) - **Notable Investors / Partners**: Not publicly listed; clients include “the world’s most iconic brands” - **Growth Signals**: - Recognized as the **only provider named a Leader** in both the Forrester Wave™: Loyalty Technology Solutions (Q1 2023) and Loyalty Services (Q2 2024) [kobie.com](https://kobie.com/about/). - Expanding global footprint with a new Bengaluru office and hosting **Kobie LaunchPad 2026**, a university AI hackathon in India to attract engineering talent. - Active hiring for AI, engineering, and client services roles across the US and India. ## Competitive Advantages - **Only Forrester Leader in both loyalty technology and services** – a rare dual recognition. - **Nearly 40 years of domain expertise** in loyalty marketing. - **Composable, API-first technology** that integrates flexibly with clients’ existing stacks. - **Human-guided AI** approach that combines strategic consulting with machine learning for personalization at scale. - **Strong culture and remote-first model** that attracts top talent (awarded Top Workplace USA and Top Remote Workplace). ## Strategic Focus - **AI-first loyalty**: Investing heavily in AI/ML and generative AI to drive real-time personalization and data insights. - **Global expansion**: Building a talent hub in Bengaluru, India, and running university hackathons to source engineering talent. - **Composable architecture**: Offering modular technology that lets clients choose what they need, when they need it. - **Deepening enterprise partnerships** across retail, travel, financial services, and telecom verticals. ## Why Work Here - **Award-winning culture**: Named a Top Workplace in the USA and Top Remote Workplace – values-driven environment with “freedom and responsibility” [kobie.com](https://kobie.com/culture/). - **Remote & hybrid flexibility**: Headquarters in St. Petersburg, FL, but teammates across 25+ US states and India. Hybrid options available; many roles are fully remote. - **Growth & development**: Strong people strategy fostering leadership and ownership; bi-annual L.O.V.E. Awards (peer-nominated) celebrate values-driven contributions. - **Comprehensive benefits**: Health insurance, free fitness programs, virtual health visits, flexible time off, competitive pay, 401k matching, annual profit sharing and bonuses. - **DE&I commitment**: Diversity, equity, and inclusion are woven into the culture; paid volunteer time off and support for local causes (e.g., St. Pete Free Clinic). - **Engineering & AI focus**: Open roles include Lead AI Engineer, AI Engineer, Lead DevOps Engineer, Senior Software Engineer – indicating a strong tech investment and modern stack. ## Sources 1. [Kobie About Page](https://kobie.com/about/) 2. [Kobie Culture & Careers](https://kobie.com/culture/) 3. [LinkedIn Company Profile](https://linkedin.com/company/kobie) 4. [Kobie Careers (Lever)](https://jobs.lever.co/kobie) 5. [Kobie Jobs Page](https://kobie.com/jobs/) ## Other roles at Kobie Marketing - [Director, Client Services - Retail](https://feeny.ai/job/director-client-services-retail-kobie-marketing-st-petersburg-6mdfskgyveh9) — St Petersburg, FL - [Teammate Engagement Specialist](https://feeny.ai/job/teammate-engagement-specialist-kobie-marketing-st-petersburg-wq1xhg8t5v4w) — St Petersburg, FL - [Sr. Sales Enablement Associate](https://feeny.ai/job/sr-sales-enablement-associate-kobie-marketing-st-petersburg-567wzh9ajnm1) — St Petersburg, FL - [Manager, Customer Success, Quality, Training & Customer Success](https://feeny.ai/job/manager-customer-success-quality-training-customer-success-kobie-marketing-st-fkk5gmazcpc6) — St Petersburg, FL - [Sr. Account Manager - Retail](https://feeny.ai/job/sr-account-manager-retail-kobie-marketing-st-petersburg-8fzv3x0q428p) — St Petersburg, FL - [Sr. Account Manager - Retail](https://feeny.ai/job/sr-account-manager-retail-kobie-marketing-st-petersburg-nbckgxdqasdy) — St Petersburg, FL - [Associate Director, Client Services](https://feeny.ai/job/associate-director-client-services-kobie-marketing-st-petersburg-4xn98mc2c6vm) — St Petersburg, FL - [Project Manager](https://feeny.ai/job/project-manager-kobie-marketing-st-petersburg-je6bcc7e02te) — St Petersburg, FL - [Sr. Director, Strategic Consulting](https://feeny.ai/job/sr-director-strategic-consulting-kobie-marketing-st-petersburg-0yh8ed9vpgk3) — St Petersburg, FL - [Business Systems Analyst](https://feeny.ai/job/business-systems-analyst-kobie-marketing-st-petersburg-5169qcdaw49a) — St Petersburg, FL