--- title: 'Lead AI Scientist, Manager - MoneyLion at Gen Digital Inc.' canonical: 'https://feeny.ai/job/lead-ai-scientist-manager-moneylion-gen-digital-inc-kuala-lumpur-2bf16rsy176j' type: 'job' last_seen: '2026-09-10' --- # Lead AI Scientist, Manager - MoneyLion at Gen Digital Inc. - **Company:** [Gen Digital Inc.](https://feeny.ai/companies/gen-digital-inc) - **Location:** Kuala Lumpur, Malaysia - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-06-09 - **Last confirmed live:** 2026-09-10 - **Apply:** https://jobs.ashbyhq.com/gen-digital/e67de4da-fec5-40fa-b58e-277c24073cfd/application **Skills:** Python, SQL, Machine Learning, Artificial Intelligence, MLOps, Model Monitoring, CI/CD, Cloud Platforms, Production Infrastructure, Natural Language Processing, Search, Recommendation Systems, GenAI, LLM Application Patterns > Lead a team building and scaling machine learning and AI solutions that drive measurable business impact. Combine people leadership with technical direction to bring ML/AI initiatives from experimentation into production, partnering with Product, Engineering, and Data teams. ## Job description ## About Gen Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries. Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results. When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs. At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage. If this sounds like you, we’d love you to be part of Gen. ## About the Role We are looking for a Manager to lead a team building and scaling machine learning and AI solutions that drive measurable business impact. This role is designed for someone who is passionate about applied machine learning, artificial intelligence, and using data-driven solutions to solve real-world problems. As a Manager, Machine Learning & AI, you will combine people leadership, technical direction, and cross-functional execution to bring machine learning and AI solutions from experimentation into production. You will help shape the team’s roadmap, guide technical decision-making, and work closely with Product, Engineering, Data, and platform partners to deliver solutions that are scalable, reliable, and valuable to the business. This role is well suited for someone who enjoys leading teams while staying close enough to the work to influence architecture, execution quality, and engineering standards. You should be comfortable translating ambiguous business problems into practical machine learning and AI opportunities, and helping a team deliver them end to end. ## Key Responsibilities - Lead, coach, and develop a high-performing machine learning and AI team, fostering a culture of ownership, technical excellence, and continuous learning. - Shape the technical direction of machine learning and AI initiatives aligned with business priorities and product goals. - Partner closely with Product, Engineering, Data, and platform teams to frame business problems and translate them into machine learning and AI solutions. - Guide projects from early exploration and experimentation through development, production, monitoring, and iteration. - Drive strong standards in experimentation, model evaluation, reliability, maintainability, monitoring, and governance across the team’s work. - Support the team in designing scalable machine learning systems, workflows, and development practices that improve long-term delivery velocity. - Provide technical guidance on architecture, trade-offs, and implementation strategy without becoming a bottleneck for the team. - Communicate technical concepts, risks, and opportunities clearly to both technical and non-technical stakeholders. - Research, evaluate, and guide the practical adoption of new machine learning and AI ideas, including modern methods such as LLM-based systems, where they can create meaningful business value. - Help build repeatable capabilities, frameworks, and ways of working that enable multiple machine learning efforts to succeed over time, not just individual one-off projects. ## About You - Demonstrated experience leading machine learning or AI initiatives from idea to production, with a track record of translating business problems into practical solutions. - Experience managing, mentoring, and developing technical team members. - Strong foundation in machine learning, experimentation, statistical thinking, and software engineering. - Good programming knowledge and strong hands-on familiarity with Python and SQL. - Experience developing, deploying, and operating machine learning systems in production. - Ability to frame business problems, prioritize effectively, and guide teams toward practical, high-impact solutions. - Strong communication and collaboration skills, with the ability to work effectively across technical and non-technical stakeholders. - Comfortable operating in fast-paced and ambiguous environments while balancing execution, technical quality, and team growth. - Experience working with modern machine learning frameworks and tooling, with the ability to evaluate and apply the right technologies for different use cases. - Familiarity with modern MLOps tooling and production workflows, including model monitoring, CI/CD, and lifecycle management. - Experience with cloud platforms and production infrastructure. - Exposure to natural language processing, search, recommendation systems, or modern GenAI / LLM application patterns is a plus. - Experience improving engineering standards, governance, and reusable internal capabilities across multiple machine learning projects. What's Next... - Screening Call - Take Home Assessment - Hiring Manager Interview - Stakeholder Chat ## About Gen Digital Inc. ## Company Overview - **One-liner**: Gen is a global leader in Cyber Safety, powering Digital Freedom through its trusted consumer brands Norton, Avast, LifeLock, and MoneyLion. - **Entity Type**: Public (ticker not confirmed in provided sources; refer to SEC filings) - **Headquarters**: Dual headquarters in Tempe, Arizona, United States, and Prague, Czech Republic - **Founded**: Not explicitly disclosed; the merged entity (Gen) was formed in 2022 following the combination of NortonLifeLock and Avast - **Founders**: Not publicly available for the merged company; predecessor brands were founded by Peter Norton (Norton) and Pavel Baudiš & Eduard Kučera (Avast) ## Core Business - **Primary industry**: Cybersecurity (Cyber Safety), digital privacy, identity protection, and financial wellness - **Target customers**: B2C (individuals and families), with some B2B2C offerings for enterprises and institutions (breach response, employee benefits) - **Mission or purpose statement**: “Powering Digital Freedom” – giving people the confidence, tools, and insights to control, manage, and grow their digital and financial lives ## Products & Services - **Norton**: Award-winning cybersecurity, online privacy, and device protection for individuals and families (SaaS security suites, VPN, password manager, etc.) - **Avast**: AI-powered threat detection and digital security products focused on malware, privacy, and real-time protection (freemium model, top-ranked by industry experts) - **LifeLock**: Identity theft protection with proactive monitoring, alerts, and dedicated Identity Restoration Specialists (U.S. leader) - **MoneyLion**: Digital financial wellness platform offering Instacash, RoarMoney, Credit Builder Plus, and a marketplace for financial products (B2C and B2B2C) ## Market Standing - **Valuation/Market Cap**: Not provided in search results; as a publicly traded company, refer to SEC filings for current market cap - **Key Metric**: Nearly 500 million global users across the brand ecosystem; MoneyLion has processed $7.5B+ in transaction volume and served 81M+ users since launch - **Notable Investors/Partners**: No specific investors cited; the company partners with leading institutions for breach response, employee benefits, and identity protection - **Growth Signals**: - Total cyberattacks blocked in 2024 is a key metric (exact number not shared) - MoneyLion’s rapid growth in transaction volume and user base - Expanding from protection into financial wellness and AI-driven personalization ## Competitive Advantages - Family of trusted, globally recognized consumer brands (Norton #1 top-of-mind Cyber Safety brand, LifeLock leader in identity protection) - Deep visibility into a vast threat network (machine learning and AI across ~500M users) enables superior threat detection and personalization - Unique platform combining cybersecurity, privacy, identity restoration, and financial wellness – a “trust layer” for the digital economy - Dual HQ presence (U.S. and Europe) provides diverse talent and regulatory insight ## Strategic Focus - Building a unified AI-powered platform that delivers personalized, proactive, and automated Cyber Safety and financial empowerment - Deepening leadership in Cyber Safety while extending into financial wellness to compound lifetime customer value - Positioning Gen as the “trust layer” for the AI economy – bridging what AI can do and what consumers trust it to do - Expanding B2B2C partnerships (breach response, employee benefits, identity protection for institutions) ## Why Work Here - **Culture**: Emphasizes collaboration, innovation, a giving mindset, and customer obsession. Values include “Think Big. Be Bold.”, “Be Scrappy. Make it Happen.”, and “Play to Win. Together.” - **Work model**: Hybrid – choose which days to be in the office with an expectation of three days per week; unlimited paid time off; recognized holidays; parental leave and leaves of absence - **Benefits**: - Employee Stock Purchase Plan (ESPP) - Performance-based bonuses - Learning & development (Learn@Gen, mentorship, degree/certification reimbursement, 24/7 eLearning) - Wellness: virtual fitness, on-site gyms, Employee Assistance Program (EAP) extending to dependents - Adoption, foster care, fertility, and surrogacy benefits in 15+ countries - Global recognition program (“Inspire”) and diverse employee communities - **Interview process**: Transparent – 15-30 min recruiter chat, 2-3 skill/team interviews (may include a task), then offer. Reflects the company’s collaborative culture. ## Sources 1. [gendigital.com](https://www.gendigital.com/us/en/) – Company overview, brand family, mission, and metrics 2. [gendigital.com](https://www.gendigital.com/us/en/who-we-are/) – Who We Are, strategy, and solution details 3. [gendigital.com](https://www.gendigital.com/us/en/life-gen/) – Careers page with culture, values, and interview process 4. [gendigital.com](https://www.gendigital.com/us/en/life-gen/jobs/) – Open roles listing 5. [gendigital.com](https://www.gendigital.com/us/en/benefits/) – Benefits overview (hybrid work, wellness, learning, compensation) ## Other roles at Gen Digital Inc. - [Principal Product Manager, Enterprise Content Hub](https://feeny.ai/job/principal-product-manager-enterprise-content-hub-gen-digital-inc-united-states-snzjqdqjmzm7) — United States / New York, NY - [Principal Product Manager - MoneyLion Marketplace](https://feeny.ai/job/principal-product-manager-moneylion-marketplace-gen-digital-inc-united-states-gx5gtgp2ntgv) — United States / New York, NY - [LifeLock Lead Product Manager, Core Experiences & AI Assistant](https://feeny.ai/job/lifelock-lead-product-manager-core-experiences-ai-assistant-gen-digital-inc-1r5sp5qv3fr8) — United States / Mountain View, CA - [Product Marketing & GTM Lead Manager - LifeLock](https://feeny.ai/job/product-marketing-gtm-lead-manager-lifelock-gen-digital-inc-united-states-tempe-1r7k6jpqvdwb) — United States / Tempe, AZ - [Identity Alerts Specialist](https://feeny.ai/job/identity-alerts-specialist-gen-digital-inc-united-states-tempe-az-y2ek1b5dxcc9) — United States / Tempe, AZ - [Customer Service Agent](https://feeny.ai/job/customer-service-agent-gen-digital-inc-united-states-tempe-az-xt4scaz9zxe2) — United States / Tempe, AZ - [Senior Solutions Engineer](https://feeny.ai/job/senior-solutions-engineer-gen-digital-inc-united-states-new-york-ny-x4gzjfcn4z1y) — United States / New York, NY - [Sr Princ Product Manager - Digital Footprint Control](https://feeny.ai/job/sr-princ-product-manager-digital-footprint-control-gen-digital-inc-united-yv7917kacr77) — United States / Mountain View, CA - [Head of Enterprise Marketing](https://feeny.ai/job/head-of-enterprise-marketing-gen-digital-inc-united-states-new-york-ny-8t9d3xdsn55c) — United States / New York, NY - [Privacy Support Analyst](https://feeny.ai/job/privacy-support-analyst-gen-digital-inc-chennai-rdctz4ce6nqr) — Chennai, India