---
title: 'Lead AI Trainer at aCommerce'
canonical: 'https://feeny.ai/job/lead-ai-trainer-acommerce-bangkok-j923d1a35p4p'
type: 'job'
last_seen: '2026-11-04'
---

# Lead AI Trainer at aCommerce

- **Company:** aCommerce
- **Location:** Bangkok, Thailand
- **Posted:** 2026-06-08
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/acommerce/jobs/7976025

## Job description

Duties and responsibilities

aCommerce is the region’s leading ecommerce service provider. With over 800 talented staff and operations in Indonesia, Thailand, Malaysia, Singapore and the Philippines.

As the AI Trainer, you will champion the adoption, integration, and safe usage of Artificial Intelligence across the organization. The role will be part trainer, part coach in helping non-technical staff employ the standard tools deployed by the company to improve personal and department productivity. This person will be focused on internal productivity across commercial, operations, marketing, product, finance, and support.

Job Responsibilities in a nutshell:

- Develop strategies for the deployment and use of AI within the company using company provided standard tooling

- Development and delivery of training programs to help staff understand the AI tools and apply them into their personal productivity

- Track the use of AI for personal productivity and use it to evangelize to others inside and outside of the company, showing how we use AI effectively along with the growth of adoption

- Work to establish policy and learning for the safe use of AI for citizen developers.

- Establish lightweight processes to evaluate new AI tools coming into the company for suitability of purpose and corporate standards, including security standards.

- Occasionally work with product managers to embed AI features into existing and new products.

Capabilities

Essential Qualifications

- Minimum 4 years of experience operating as a corporate trainer or learning systems developer .

- Demonstrated ability to advocate for new technologies and drive organizational change and adoption.

- Strong communication and presentation skills to effectively evangelize AI usage internally to staff

- Experience in developing cross-functional training programs and supporting policy

- Experience in researching new technologies and techniques for applying technology is a plus

- Experience in engaging with Senior Management to gain consensus and sponsorship for key initiatives a plus

- As this role is regional in nature, strong command of written and spoken English is required. Good command of the Thai language is important

Technical & Industry Knowledge

- Good understanding of current AI tools, generative AI technologies, agent systems, and emerging ecosystem trends.

- Knowledge of data privacy, security standards, and ethical considerations surrounding corporate AI deployment.

- Ability to establish evaluation frameworks and lightweight governance processes for new technology adoption.

- Familiarity with the software development lifecycle to effectively collaborate with developers and technical product managers is a plus

## About aCommerce

## Company Overview
- **One-liner**: aCommerce is the largest e-commerce enabler in Southeast Asia, providing end-to-end solutions for global brands to manage, market, and fulfill their online sales.
- **Entity Type**: Private (Series D)
- **Headquarters**: Bangkok, Thailand
- **Founded**: 2013
- **Founders**: Paul Srivorakul, Tom Srivorakul, and John Srivorakul

## Core Business
- Primary industry/industries: E-commerce Services (E-commerce Enabler), Supply Chain & Logistics, Digital Marketing, Retail Technology
- Target customers: B2B — primarily global and regional brands (e.g., L’Oréal Group, Adidas, Abbott, Unilever, Nescafe, Samsung, Nestle) looking to sell online in Southeast Asia
- Mission or purpose statement: "Making E-commerce Easy"

## Products & Services
- **E-commerceIQ**: A unified platform providing a 360° view of business operations, including accounting, merchandising, performance marketing, account management, fulfillment and logistics, omnichannel order management, and business intelligence.
- **Warehouse & Order Fulfillment**: Physical storage and shipping services across 8 advanced fulfillment centers in the region.
- **Online Store Development**: Building high-performing, user-friendly online stores tailored to brand needs.
- **E-commerce Marketing**: Targeted digital marketing services to attract and convert customers.
- **Online Brand Management**: Establishing and maintaining consistent brand presence across online channels.
- **Customer Service Solutions**: Fast, reliable support for end customers.
- **Live Stream Solution**: Interactive live shopping capabilities, supported by 20+ live streaming studios across the region.
- **Consultation & Training**: Expert guidance to elevate client e-commerce strategy and team skills.
- **EcommerceIQ Market Insights**: Analytics suite (formerly BrandIQ) providing measurable data and actionable insights for online commerce strategy.
- **AskIQ**: AI-powered tool for natural language competitor queries and data synthesis.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding raised of **$118.8M** (Series D stage)
- **Notable Investors/Partners**: Ardent Capital (founding investor), Inspire Ventures, NTT DOCOMO Ventures, Sumitomo Corporation Equity Asia Limited, Sinar Mas Indonesia, MDI Ventures (Telkom Indonesia fund), Indies Capital Partners, Blue Sky, Cyberagent Ventures, JL Capital, DKSH
- **Growth Signals**:
    - Raised one of the largest Series A rounds in Southeast Asia ($10.7M)
    - Has achieved group profitability (announced post "aCommerce 2.0" initiative)
    - Operates in 5 countries (Thailand, Indonesia, Singapore, Malaysia, Philippines) with 1,000+ employees
    - Over 33% average month-on-month revenue growth in Indonesia at one point
    - Won Google Global Premier Partner Award for Search Innovation
    - Launched AI innovations including AskIQ, GEO optimization, and smart PDP generation

## Competitive Advantages
- **Scale & Reach**: The largest e-commerce enabler in SE Asia with offices in 5 countries and 8 fulfillment centers, giving unmatched physical infrastructure.
- **Integrated Ecosystem**: Unlike competitors with fragmented tools, aCommerce offers a unified platform (EcommerceIQ) that combines fulfillment, marketing analytics, and AI-powered data synthesis.
- **Deep Regional Expertise**: Over a decade of experience (since 2013) navigating the complex and diverse SE Asian e-commerce landscape.
- **AI-First Innovation**: Actively investing in AI tools for commerce (AskIQ, automated ad creation, shelf intelligence) to provide a competitive edge for clients.
- **Strong Brand Partnerships**: Long-term relationships with global giants like L’Oréal, Adidas, Unilever, Samsung, and Nestle serve as powerful social proof.

## Strategic Focus
- **"aCommerce 2.0" Initiative**: A pivot towards profitability and sustainable growth, which has reportedly been achieved.
- **AI-Powered Intelligent Commerce**: Deep investment in AI to automate and optimize e-commerce operations, from competitor analysis to content generation.
- **Live Commerce Expansion**: Leveraging 20+ live streaming studios to capture the booming live shopping trend in SE Asia.
- **Regional Domination**: Continuing to strengthen its position as the go-to partner for global brands in Southeast Asia.

## Why Work Here
- **E-commerce Career Launchpad**: aCommerce positions itself as a place where employees build a "CAREER in e-commerce," not just a job, with exposure to all facets of the industry in a fast-growing market.
- **Growth & Learning**: Access to leaders and subject matter experts, with opportunities to understand business strategy and direction.
- **Culture & Perks**: Known for investing in employees with solid healthcare, comfortable workspaces, attractive work locations, flexible work arrangements, and free lunch.
- **Scale & Impact**: Opportunity to work with the region's largest e-commerce enabler and top global brands, directly impacting their success.
- **Diversity & Inclusion**: Committed to equal opportunities and a work environment free of discrimination and harassment.
- **Work Policy**: Information on remote/hybrid policy is not explicitly stated, but "flexible work arrangements" are mentioned as a perk.

## Sources
1. [acommerce.asia - About Page](https://www.acommerce.asia/about/)
2. [acommerce.asia - Main Site](https://www.acommerce.asia/)
3. [acommerce.asia - Careers Page](https://www.acommerce.asia/career/)
4. [CB Insights - aCommerce Profile](https://www.cbinsights.com/company/acommerce)
5. [LinkedIn - aCommerce](https://bn.linkedin.com/company/acommerce)

## Other roles at aCommerce

- [Project Manager (Commercial Ops)](https://feeny.ai/job/project-manager-commercial-ops-acommerce-bangkok-4tz2bz22e7z4) — Bangkok, Thailand
- [Business Process Manager - (Marketing Operations)](https://feeny.ai/job/business-process-manager-marketing-operations-acommerce-bangkok-xzbbtgt7r011) — Bangkok, Thailand
- [Specialist - Finance Reconciliation  (6-months CONTRACTUAL)](https://feeny.ai/job/specialist-finance-reconciliation-6-months-contractual-acommerce-taguig-ya1xhhf7zvnz) — Taguig, Philippines
- [Lead - Fufillment (Inbound)](https://feeny.ai/job/lead-fufillment-inbound-acommerce-malaysia-local-s18yjjqrk6ke) — Malaysia-Local
- [Manager - Affiliate Marketing & KOL Management](https://feeny.ai/job/manager-affiliate-marketing-kol-management-acommerce-malaysia-local-de525zjp6d6s) — Malaysia-Local
- [aCommerceTheNextGen [2027]](https://feeny.ai/job/acommercethenextgen-2027-acommerce-bangkok-0h658a7e0aqn) — Bangkok, Thailand / Jakarta, Indonesia / Malaysia-Local / Singapore / Taguig, Philippines
- [Manager - Marketing Data Insights (Marketing Intelligence)](https://feeny.ai/job/manager-marketing-data-insights-marketing-intelligence-acommerce-bangkok-tccgygeqxwa2) — Bangkok, Thailand
- [Data Engineering Manager (Billing Development)](https://feeny.ai/job/data-engineering-manager-billing-development-acommerce-bangkok-e0qpdw7wkqh3) — Bangkok, Thailand
- [Technical Development Lead](https://feeny.ai/job/technical-development-lead-acommerce-bangkok-2vvqq9rhed3x) — Bangkok, Thailand
- [Senior Creative Coordinator (6 months contract)](https://feeny.ai/job/senior-creative-coordinator-6-months-contract-acommerce-indonesia-regional-rnasvrdx7bkq) — Indonesia-Regional