--- title: 'Lead Business Consultant, Actimize at NICE' canonical: 'https://feeny.ai/job/lead-business-consultant-actimize-nice-united-states-atlanta-ga-hoboken-nj-23smc9p8v99v' type: 'job' last_seen: '2026-09-15' --- # Lead Business Consultant, Actimize at NICE - **Company:** NICE - **Location:** United States / Atlanta, GA / Hoboken, NJ - **Posted:** 2026-06-22 - **Last confirmed live:** 2026-09-15 - **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4901645101?gh_jid=4901645101 ## Job description At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. The Lead Business Consultant within NiCE Actimize serves as a strategic advisor to financial institutions, helping clients transform their financial crime prevention, fraud management, risk, and compliance operations through the adoption of Actimize's market-leading AI-powered solutions. This role combines deep industry expertise, business consulting, and solution strategy to help organizations address evolving regulatory requirements, operational challenges, and emerging financial crime threats. The ideal candidate will partner with business and executive stakeholders to identify opportunities for operational improvement, define transformation roadmaps, and maximize the value of Actimize's fraud, AML, transaction monitoring, and AI-driven solutions. As a trusted advisor, you will engage with senior leaders across financial institutions to align business objectives with technology investments, drive adoption of innovative solutions, and help organizations achieve measurable business outcomes. Success in this role requires strong business acumen, executive presence, financial crime domain expertise, and the ability to influence stakeholders across complex, matrixed environments. ## Key Responsibilities Strategic Business Consulting - Lead customer engagements focused on financial crime transformation, fraud prevention, AML modernization, and regulatory compliance initiatives. - Assess current-state business processes, operating models, investigative workflows, and risk management practices. - Facilitate executive workshops and strategic discovery sessions to identify business objectives, operational challenges, and transformation opportunities. - Develop business recommendations, future-state operating models, and strategic roadmaps aligned to client priorities. - Serve as a trusted advisor to business leaders, compliance executives, fraud teams, and risk management stakeholders. Solution Strategy & Value Realization - Align customer business objectives with Actimize solution capabilities and AI-powered innovation initiatives. - Define business success criteria, KPIs, and value realization frameworks. - Help clients prioritize use cases and transformation initiatives that deliver measurable business impact. - Develop business cases that demonstrate operational efficiencies, risk reduction, improved detection effectiveness, and return on investment. - Identify opportunities to improve analyst productivity, investigative effectiveness, and compliance outcomes through technology adoption. Executive Stakeholder Management - Build trusted relationships with senior executives and key business stakeholders. - Lead strategic discussions regarding financial crime trends, regulatory expectations, operational effectiveness, and technology modernization. - Deliver executive presentations, recommendations, and transformation strategies to C-level audiences. - Drive stakeholder alignment and sponsorship throughout consulting engagements. - Influence decision-making across business, compliance, operations, and technology organizations. Cross-Functional Collaboration - Partner with Product Management, Sales, Customer Success, Marketing, and Industry Specialists to support customer success and business growth. - Provide market and customer feedback to influence future product innovation and strategy. - Contribute to consulting methodologies, best practices, and thought leadership initiatives. - Support strategic customer engagements and executive briefings. Industry Leadership - Maintain expertise in financial crime prevention, AML, fraud detection, sanctions compliance, transaction monitoring, and emerging regulatory trends. - Serve as a subject matter expert on financial crime operations and industry best practices. - Act as a thought leader in conversations around AI, machine learning, and analytics-driven financial crime solutions. - Represent Actimize in customer forums, industry events, and strategic advisory engagements. Required Experience - 8+ years of experience in consulting, business transformation, fraud prevention, AML, risk management, compliance, or financial crime operations. - Strong understanding of financial crime domains including AML, fraud, sanctions, transaction monitoring, KYC/CDD, or related disciplines. - Experience working with financial institutions, fintech organizations, regulatory agencies, or financial crime technology providers. - Demonstrated ability to engage and influence executive stakeholders and business leaders. - Experience leading business process improvement and transformation initiatives. - Strong analytical, problem-solving, and strategic thinking skills. - Excellent communication, presentation, facilitation, and stakeholder management abilities. - Bachelor's degree in Business, Finance, Economics, Information Systems, Criminal Justice, or a related field. ## Preferred Qualifications - Experience with Actimize solutions or comparable financial crime and fraud prevention platforms. - Knowledge of AI, machine learning, predictive analytics, and automation technologies. - Experience supporting enterprise-wide transformation initiatives within financial services. - Familiarity with global regulatory and compliance frameworks. - Experience working within complex, matrixed organizations and customer-facing consulting environments. ## About NiCE NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law. ## About NICE ## Company Overview - **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences. - **Entity Type**: Public (NASDAQ: NICE) - **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence. - **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data) - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice). - **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions. - **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions. ## Products & Services - **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics. - **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions. - **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies). - **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels. ## Market Standing - **Valuation/Market Cap**: Not directly provided in search results. - **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth. - **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100. - **Growth Signals**: - 10,000+ employees, including >3,000 software engineers and 650 AI engineers. - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025). - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy. - 25 billion+ interactions powered annually. - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M. ## Competitive Advantages - **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations. - **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents. - **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform. - **Global scale**: 27,000 customers across 150+ countries, 27 local offices. - **Partner community**: Industry’s largest community of CX partners for customization and extension. ## Strategic Focus - Deepening AI-native capabilities (proactive agents, automation at scale). - Expanding digital-first contact center adoption and migrating on-premise customers to cloud. - Targeting vertical markets (financial services, public safety) with specialized solutions. - Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement. ## Why Work Here - **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth. - **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions. - **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event. - **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines. - **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety. - **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience. - **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding. ## Sources 1. [NICE Careers Page](https://www.nice.com/careers) 2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice) 3. [About NiCE](https://www.nice.com/company/about-us) 4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf) 5. [Careers – Apply](https://www.nice.com/careers/apply) ## Other roles at NICE - [Senior IT Business Analyst](https://feeny.ai/job/senior-it-business-analyst-nice-pune-ss4pnxbvs15k) — Pune, India - [Senior Software Engineer, CX (Lua/Kong)](https://feeny.ai/job/senior-software-engineer-cx-lua-kong-nice-pune-e5jnb83djmcg) — Pune, India - [Portfolio Presales Engineer](https://feeny.ai/job/portfolio-presales-engineer-nice-south-africa-3qa2rbq23bt8) — South Africa - [Software Engineer, AI Solutions](https://feeny.ai/job/software-engineer-ai-solutions-nice-united-states-gyfmzq18s09c) — United States - [Software Engineer, CX](https://feeny.ai/job/software-engineer-cx-nice-sydney-98pfhpv28kjs) — Sydney, Australia - [Senior AI Project Manager, CX](https://feeny.ai/job/senior-ai-project-manager-cx-nice-united-states-wksng57mb9wp) — United States - [Lead Partner Success Implementation Engineer](https://feeny.ai/job/lead-partner-success-implementation-engineer-nice-dusseldorf-ect8d9b737v0) — Düsseldorf, Germany - [Specialist Software Engineer, CX](https://feeny.ai/job/specialist-software-engineer-cx-nice-pune-08yk45qxan1q) — Pune, India - [Senior Accountant](https://feeny.ai/job/senior-accountant-nice-united-states-sandy-ut-m133ew5q9h20) — United States / Sandy, UT - [Senior Software Architect](https://feeny.ai/job/senior-software-architect-nice-united-states-sandy-ut-3ary32cb7839) — United States / Sandy, UT