---
title: 'Lead Conversion Specialist - Houston, TX at Andersen Corporation/Renewal by Andersen'
canonical: 'https://feeny.ai/job/lead-conversion-specialist-houston-tx-andersen-corporation-renewal-by-andersen-dvqgzxrpq4j6'
type: 'job'
last_seen: '2026-10-24'
---

# Lead Conversion Specialist - Houston, TX at Andersen Corporation/Renewal by Andersen

- **Company:** Andersen Corporation/Renewal by Andersen
- **Location:** Tomball, TX
- **Compensation:** $70k–$100k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-22
- **Last confirmed live:** 2026-10-24
- **Apply:** https://jobs.lever.co/andersencorp/991d31dc-0584-48e2-92b8-d20d73e4de6a

## Job description

Position Overview Renewal by Andersen of Houston is an Andersen Company dedicated to serving local homeowners. We understand the importance of maintaining a comfortable, efficient, and beautiful home, and we are committed to delivering an exceptional customer experience. We are currently expanding our Lead Conversion Team, focused on outbound calling and appointment setting. This role is responsible for contacting customers who have previously expressed interest in our products, including event-generated leads and older database leads, with the goal of scheduling in-home consultations. This is a high-activity, performance-driven role ideal for individuals who are comfortable making outbound calls, working toward goals, and contributing to a fast-paced team environment. **Base pay $19/hour plus Bonuses** Job Description This position reports to the Lead Conversion Supervisor and ISC Leadership Team. The primary purpose of the Lead Conversion Specialist is to place outbound calls to prospective and previous customers to secure in-home sales consultations. This role is outbound-focused only and does not include inbound call handling. General Responsibilities ● Place a high volume of outbound calls to potential customers to schedule in-home consultations ● Follow up with Register-to-Win (RTW) event leads and database nurture leads ● Re-engage customers who previously expressed interest but did not schedule or canceled appointments ● Follow approved call scripts and communication guidelines ● Accurately document all call outcomes, notes, and next steps in the CRM system ● Maintain daily production targets, including call volume and performance metrics ● Schedule qualified appointments according to company guidelines ● Communicate with other departments as needed to verify or obtain information ● Participate in ongoing training, coaching, and performance development Performance Expectations ● Maintain 320+ outbound calls per day (1,600+ weekly) ● Achieve target performance metrics, including: ○ Set Rate (appointment conversion) ○ Hours Per Demo (HPD) ○ Issue Rate (appointment quality / show rate) ● Maintain accurate and complete documentation for all leads ● Deliver a professional and positive customer experience on every interaction Education / Experience Required ● High School diploma or equivalent

## Preferred Experience

● Outbound call center experience ● Appointment setting or inside sales experience ● Experience working in a performance-based environment

## Skills

● Strong verbal communication skills ● Ability to build rapport and engage customers over the phone ● Ability to follow scripts while maintaining a natural conversation ● Strong organizational and documentation skills ● Ability to handle a high volume of calls in a fast-paced environment ● Basic computer and CRM navigation skills ● Ability to work independently and as part of a team Physical Demands ● Must be able to sit for extended periods of time ● Must be able to hear and speak clearly ● Sedentary work involving standard office and computer tasks

## About Andersen Corporation/Renewal by Andersen

## Company Overview
- **One-liner**: Andersen Corporation is a leading North American manufacturer of windows, doors and related products, operating a portfolio of brands that includes Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ.
- **Entity Type**: Private (no public ticker or funding rounds disclosed)
- **Headquarters**: Not publicly available in the provided sources (major administrative facilities include Bayport, Minnesota, and a service office at 9900 Jamaica Ave S for Renewal by Andersen)
- **Founded**: Not publicly available in the provided sources
- **Founders**: Not publicly available in the provided sources

## Core Business
- Primary industry: Residential and light commercial building products (windows, doors, entry systems)
- Target customers: New residential builders, homeowners (home improvement/remodeling), light commercial contractors; operates both B2B (builders, contractors) and B2C (direct-to-homeowner via Renewal by Andersen)
- Mission or purpose statement: “We see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their dreams, for our communities to be stronger and for everyone to have a healthier, happier place to live.” [andersenwindows.com](https://www.andersenwindows.com/about)

## Products & Services
- **[Andersen Windows & Doors]**: Full line of new-construction windows, patio doors, and entry doors for residential and light commercial projects. Known for quality and innovation (e.g., Fibrex® composite material). Available through dealers and contractors. [andersenwindows.com](https://www.andersenwindows.com/about)
- **[Renewal by Andersen]**: Full-service replacement window and patio door division. Provides custom-manufactured windows with professional installation, a design consultation, and a limited warranty. The most awarded window and patio door manufacturer brand in the U.S. by J.D. Power (six consecutive years). [renewalbyandersen.com](https://www.renewalbyandersen.com/)
- **[Ensemble® Entry Doors]**: Custom-designed entry doors available in 38 styles with multiple customization options, offered through Renewal by Andersen. [renewalbyandersen.com](https://www.renewalbyandersen.com/)
- **[Fenetres MQ]**: Brand serving the Canadian market. [andersenwindows.com](https://www.andersenwindows.com/about)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Over 12,000 employees and described as “the largest North American window and door manufacturer” [andersenwindows.com](https://www.andersenwindows.com/about); the Renewal by Andersen division states it is “the full-service replacement window division of the largest and oldest window and door manufacturer in North America” [renewalbyandersen.com/careers](https://www.renewalbyandersen.com/careers/what-we-do)
- **Notable Investors/Partners**: Not publicly available; the company is independently owned.
- **Growth Signals**: Average employee tenure of over 10 years indicates strong retention and stability [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre); 12-time ENERGY STAR Partner of the Year [renewalbyandersen.com/careers](https://www.renewalbyandersen.com/careers/what-we-do); Renewal by Andersen has received the highest number of J.D. Power Awards for Window and Patio Doors among manufacturer brands [renewalbyandersen.com](https://www.renewalbyandersen.com/).

## Competitive Advantages
- **Brand Trust**: Rated “America’s most loved brand of windows and doors” in 2022 surveys of U.S. realtors, contractors, builders, and homeowners [andersenwindows.com](https://www.andersenwindows.com/about)
- **Vertical Integration & Custom Manufacturing**: Renewal by Andersen controls the full process from design consultation to custom manufacturing and professional installation, creating a seamless homeowner experience.
- **Innovative Materials**: Proprietary Fibrex® composite combines the strength of wood with the low maintenance of vinyl.
- **Scale & Distribution**: As the largest North American window and door manufacturer, Andersen has extensive dealer and contractor networks across the U.S. and Canada.
- **Sustainability Leadership**: 12-time ENERGY STAR Partner of the Year underscores a commitment to energy-efficient products.

## Strategic Focus
- **Energy Efficiency & Sustainability**: Continued investment in ENERGY STAR-certified products and environmental responsibility.
- **Customer Experience**: Emphasis on delivering “surprise and delight” to homeowners through a signature service process (Renewal by Andersen). [renewalbyandersen.com/careers](https://www.renewalbyandersen.com/careers/what-we-do)
- **Employee Development**: Focus on career growth, tuition reimbursement, leadership development programs, and Business Impact Groups to foster inclusion and skill-building. [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre)

## Why Work Here
- **Culture & Stability**: The company emphasizes a people-first culture where “everyone is welcome here, and everyone contributes to our success.” Average employee tenure exceeds 10 years. [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre)
- **Benefits**: Comprehensive package includes medical/dental/vision coverage, 401(k) with company match and profit sharing, paid parental leave, tuition reimbursement, paid time off, employee assistance programs, and more. [careers.andersencorp.com](https://careers.andersencorp.com/en_US/careers/WhoWeAre)
- **Work Environment**: Roles range from manufacturing and field installation to corporate and retail/events. The company has locations across the U.S. (and Canada via Fenetres MQ). Remote/hybrid policy not explicitly stated in provided sources, but many field and office positions exist.
- **Growth Opportunities**: Leadership development programs, tuition reimbursement, and Business Impact Groups support internal mobility and advancement.

## Sources
1. [careers.andersencorp.com - Who We Are](https://careers.andersencorp.com/en_US/careers/WhoWeAre)
2. [jobs.lever.co/andersencorp - Andersen Corporation Job Listings](https://jobs.lever.co/andersencorp)
3. [andersenwindows.com - About Andersen](https://www.andersenwindows.com/about)
4. [renewalbyandersen.com - Homepage](https://www.renewalbyandersen.com/)
5. [renewalbyandersen.com/careers - What We Do](https://www.renewalbyandersen.com/careers/what-we-do)

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