---
title: 'Lead Creative Strategist at fonio'
canonical: 'https://feeny.ai/job/lead-creative-strategist-fonio-vienna-8q5sbpgk6nss'
type: 'job'
last_seen: '2026-10-29'
---

# Lead Creative Strategist at fonio

- **Company:** fonio
- **Location:** Vienna, Austria
- **Compensation:** €85k–€100k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-07
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/fonio/6e01fb56-2d3e-4509-a3c2-e957adc4ad69

## Job description

Über fonio Wir sind in weniger als 12 Monaten von 1 Mio. auf 10 Mio. US-Dollar ARR gewachsen und haben bereits über 10.000 Kund:innen.

fonio ist der europäische Marktführer für KI-Telefonassistenten für KMU. Jetzt expandieren wir weltweit und in neue Produktbereiche. Wir agieren schnell, glauben an ein hohes Maß an Ownership, leben direktes Feedback und verzichten auf Company-Politics und unnötige Meetings.

Werde Teil einer der krassesten Wachstumsstories in Europa.

Deine Rolle Du verantwortest die Creative-Strategie hinter fonios Wachstum über Paid und Organic. Du entscheidest, auf welche Stories, Angles und Hooks wir setzen, machst daraus Ads, Scripts und Landingpages und entscheidest anhand von Performance-Daten, was wir skalieren und was wir stoppen. Du führst unser Creative-Production-Team und setzt den Maßstab dafür, wie richtig gute Creatives aussehen.

Was dich erwartet

- Du verantwortest die Creative-Strategie: Zielbranchen, Angles, Botschaften und Testing-Roadmap.
- Du konzipierst und schreibst in hohem Tempo: Hooks, Ad-Copy, Video-Scripts für Meta, TikTok und YouTube sowie Landingpage-Texte.
- Du führst unseren Static Ads Designer und unseren Content Creator: Du briefst, gibst Feedback und sorgst dafür, dass aus Konzepten starker Output wird.
- Du fährst strukturierte Creative-Tests, liest die Zahlen und entscheidest, was skaliert, weiterentwickelt oder gestoppt wird.
- Du bringst neue Formate und Ideen ein, von Creator-Videos bis Organic Content.

Wen wir suchen

- 4+ Jahre Erfahrung in Creative Strategy oder Performance Creative, mit Paid Ads, die du selbst getextet und skaliert hast, und Ergebnissen, die du zeigen kannst
- Erfahrung darin, Kreative, Designer:innen oder Content Creator zu führen oder zu mentoren
- Du denkst in Hooks und Angles und weißt, was im Feed stoppt und was auf der Landingpage konvertiert.
- Du schreibst exzellente deutsche Texte für Ads, Video-Scripts und Landingpages.
- Du triffst Entscheidungen auf Basis von Daten und kannst erklären, warum etwas funktioniert.
- Du produzierst schnell und in hohem Volumen, ohne Abstriche bei der Qualität.

Was wir bieten

- Wettbewerbsfähiges Gehalt: 85.000–100.000 €
- Essen & Getränke: In unserem Wiener Büro gehen Mittag- und Abendessen auf uns (dazu alle Getränke, die dein Herz begehrt, und ja, Proteinriegel und Vitamine haben wir auch).
- Umzugsbonus, falls du noch nach Wien ziehen musst
- Equipment deiner Wahl, ganz wie du es möchtest

Bewerbungsprozess

- 15 Min. Intro-Call
- Case Study (zu Hause)
- 30 Min. Skill-Interview (Besprechung deiner Case)
- 20 Min. Culture-Fit-Gespräch

## About fonio

## Company Overview
- **One-liner**: fonio is a European AI platform that provides AI phone assistants and omnichannel customer communication solutions for small and medium-sized businesses.
- **Entity Type**: Private (Seed stage)
- **Headquarters**: Vienna, Austria
- **Founded**: 2024
- **Founders**: Daniel Keinrath (CEO) and Matthias Gruber (CTO)

## Core Business
- **Primary industry**: AI-powered customer communication / Telecommunications
- **Target customers**: B2B, primarily small and medium-sized businesses (SMBs) with high volumes of customer calls
- **Mission or purpose statement**: To ensure no lead, customer, or opportunity is missed by providing 24/7 AI-powered communication across phone, WhatsApp, email, and chat.

## Products & Services
- **AI Phone Assistant**: An AI agent that handles inbound and outbound calls, capable of scheduling appointments, answering inquiries, processing orders, and transcribing conversations. It features speech recognition for difficult dialects, turn-detection for natural conversation flow, and real-time emotion recognition. It can be set up in under 10 minutes with no coding required.
- **Omnichannel Platform**: Expanding beyond voice to include WhatsApp (already live), with email and chatbot support to follow. The platform integrates with CRMs, calendar tools, and databases via native integrations and APIs.
- **Proprietary Calendar**: An AI-native calendar tool that is already live as part of the platform.
- **Proprietary CRM**: A CRM purpose-built for AI-driven customer interactions, expected to launch by the end of Q3 2026.

## Market Standing
- **Valuation/Market Cap**: $140 million valuation (as of June 2026, per seed round)
- **Key Metric**: Total funding of over $20 million, including a $17 million seed round led by 20VC (June 2026) and a €3 million angel round (December 2025).
- **Notable Investors/Partners**: 20VC (lead), with participation from founders and executives of Synthesia, HubSpot, and Revolut. Previous angel investors include early backers of Facebook and Airbnb.
- **Growth Signals**: 
    - Over 7,000 customers across nine markets (Austria, Germany, Switzerland, France, Italy, Poland, Brazil, UK, USA)
    - Automates over 2 million calls per month
    - Growing at roughly 40% month-over-month
    - Acquired competitor fluently in September 2025
    - Added $1 million in ARR in April 2026 alone, targeting a 5x increase by year-end
    - Opening offices in New York, Munich, Milan, Paris, London, Warsaw, and Barcelona

## Competitive Advantages
- **Proprietary European Infrastructure**: Develops its own orchestration layer and models (speech recognition, turn-detection, emotion recognition), ensuring all data remains in the EU on servers in Nuremberg, Germany. This differentiates them from competitors who white-label US services.
- **High End-to-End Resolution Rate**: In roughly 90% of cases, the AI agent conducts a fully human-like conversation and resolves the inquiry without needing to route it to a human.
- **Builder-Heavy Team**: Over half the team are former founders, operations leaders, or people who have scaled products at companies like Canva.

## Strategic Focus
- **Omnichannel Expansion**: Moving beyond voice to become a full omnichannel platform (WhatsApp, email, chat).
- **International Expansion**: Establishing physical offices in key markets (New York, Munich, Milan, Paris, London, Warsaw, Barcelona) after recent launches in the UK and US.
- **Building an AI-Native Tool Ecosystem**: Developing a proprietary calendar and CRM to create a complete, integrated platform for customer communication.

## Why Work Here
- **Rapid Growth & Impact**: The company is in a phase of hypergrowth (40% MoM), and employees are "still early enough that your work will genuinely shape the culture, the product, and the company." [fonio.ai/en/careers](https://www.fonio.ai/en/careers)
- **Culture**: Described as fast, committed, and in-office by default. The team emphasizes moving fast and having fun. Most roles are Vienna-based, with the expectation of being in the office most days.
- **Remote Options**: Engineering roles are fully remote (within ±3 hours of CET). For other roles, there is a temporary relocation to Vienna for onboarding (1-3 months), followed by relocation to the target market.
- **Relocation Support**: The company sponsors travel and accommodation in Vienna for the onboarding period and offers full relocation support for moving to target markets.
- **Team Size**: Around 40-50 people, with plans to double by the end of the year.
- **Hiring Process**: A 3-4 step process: 15-minute intro call, 30-45 minute skills interview (sometimes with a case study), potentially a deeper skills or leadership interview, and a final 20-minute culture call with both founders. [fonio.ai/en/careers](https://www.fonio.ai/en/careers)

## Sources
1. [fonio.ai - Product Page](https://www.fonio.ai/en)
2. [fonio.ai - Careers Page](https://www.fonio.ai/en/careers)
3. [fonio.ai - Press Section](https://www.fonio.ai/en/press)
4. [fonio.ai - Seed Funding Press Release](https://www.fonio.ai/en/news-cool-stuff/pr-14mio-seed-funding-20vc)
5. [LinkedIn - fonio.ai](https://at.linkedin.com/company/fonio-ai)

## Other roles at fonio

- [Onboarding Specialist](https://feeny.ai/job/onboarding-specialist-fonio-vienna-951c4tjyggpd) — Vienna, Austria
- [Country Manager (US)](https://feeny.ai/job/country-manager-us-fonio-new-york-gz6qy2815qp3) — New York, NY
- [Sales Lead (US)](https://feeny.ai/job/sales-lead-us-fonio-new-york-hqnbsm9dhknv) — New York, NY
- [Account Executive (US)](https://feeny.ai/job/account-executive-us-fonio-new-york-y1ay5cbepgy8) — New York, NY
- [Product Designer](https://feeny.ai/job/product-designer-fonio-vienna-1eg2f1jmxgyg) — Vienna, Austria
- [People Operations Manager (US)](https://feeny.ai/job/people-operations-manager-us-fonio-new-york-6bjy1qms30fv) — New York, NY
- [Forward Deployed Engineer - Spanish](https://feeny.ai/job/forward-deployed-engineer-spanish-fonio-europe-pcf13sx43zn5) — Europe
- [Forward Deployed Engineer - Italian](https://feeny.ai/job/forward-deployed-engineer-italian-fonio-europe-b7z9gdqtgb2h) — Europe
- [Forward Deployed Engineer - French](https://feeny.ai/job/forward-deployed-engineer-french-fonio-europe-4t590an6qmyb) — Europe
- [Forward Deployed Engineer - UK](https://feeny.ai/job/forward-deployed-engineer-uk-fonio-london-javwvp38789v) — London, United Kingdom