---
title: 'Lead Customer Success Engineer - Data & AI Security (East) at Veeam Software'
canonical: 'https://feeny.ai/job/lead-customer-success-engineer-data-ai-security-east-veeam-software-united-vgdbsvg25mmf'
type: 'job'
last_seen: '2026-09-06'
---

# Lead Customer Success Engineer - Data & AI Security (East) at Veeam Software

- **Company:** Veeam Software
- **Location:** United States
- **Compensation:** $127k–$326k
- **Work type:** remote
- **Posted:** 2026-06-30
- **Last confirmed live:** 2026-09-06
- **Apply:** https://job-boards.eu.greenhouse.io/veeamsoftware/jobs/4903808101

## Job description

Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.

## #LI-KH1

## About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam's Securiti AI solutions, and be motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Lead Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Securiti Data Command Center platform. You'll lead onboarding, adoption, and optimization; proactively identify churn risk and upsell opportunities; and apply deep expertise in DSPM, Privacy, Data Security, and AI Governance to deliver measurable customer value.

## What You’ll Do

- Setup customer accounts; facilitate onboarding; orient stakeholders; walk through administration portals; introduce support channels.
- Identify expansion opportunities; analyze platform usage and customer environments; conduct success planning and strategy sessions; align business outcomes with product adoption.
- Conduct assessments; recommend solutions and architectures across DSPM, Privacy, Data Security, and AI Governance offerings.
- Perform technical health checks; assess data security, privacy, and AI governance posture; deliver quarterly value and adoption reviews.
- Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
- Build business cases; define value realization; articulate expansion opportunities; schedule checkpoint reviews with stakeholders.
- Engage CISO, CIO, Chief Privacy Officer, and Data Leadership stakeholders with clear risk, status, and opportunity updates; support executive discussions and roadmap alignment.
- Collaborate on adoption and expansion initiatives to drive customer success.
- Operate with a long-term account assignment model tied to ARR and growth potential, typically covering Strategic and Enterprise accounts with significant annual contract value.
- Own the technical success plan and adoption roadmap; influence expansion and renewal outcomes in partnership with Sales and Customer Success leadership.

## What You’ll Bring

- 12+ years in customer-facing technical roles focused on data security, privacy, governance, cloud security, or enterprise software (e.g., Technical Consulting, Solutions Architect, Sales Engineer, Technical Account Manager, Customer Success Engineer).
- Hands-on expertise across cloud platforms, data platforms, SaaS applications, security technologies, and enterprise architectures.
- Strong experience conducting technical assessments, driving adoption programs, and delivering measurable customer outcomes; familiarity with DSPM, Privacy, or AI Governance platforms is a plus.
- Preferred certifications: AWS Solutions Architect, Microsoft Azure Administrator or Solutions Architect Expert, CISSP, CIPP, CIPM, or similar industry certifications.
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
- Executive stakeholder engagement skills (CISO, CIO, Chief Privacy Officer, Chief Data Officer) with the ability to synthesize technical, business, and risk signals into clear recommendations.
- Excellent communication, cross-functional collaboration, and stakeholder management skills.

## What you'll get

- Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents
- Medical, dental, and vision coverage starting on your first day
- Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program
- 401(k) retirement plan with company matching contributions
- Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time
- AirVet: 24/7 virtual veterinary care at no cost
- Legal services, identity protection, and supplemental health insurance options
- Tax-advantaged spending accounts for healthcare, dependent care, and commuting
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

## Compensation Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

U.S. Geographic Zones & Compensation Ranges (TTC / OTE)

Zone 1: San Francisco Bay Area, New York City Boroughs $175,300—$325,600 USD

Zone 2: Washington, California (excluding San Francisco Bay Area) $160,800—$298,500 USD

Zone 3: Texas, Illinois, North Carolina, Colorado, Massachusetts, Pennsylvania, Virginia, Oregon, Nevada, Hawaii, New York (excluding NYC boroughs); Sales roles located in Georgia, Ohio, and Arizona $146,100—$271,400 USD

Zone 4: All other US locations $127,200—$236,100 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our [Recruiting Privacy Notice](https://www.veeam.com/legal/recruiting-privacy-notice.html), which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.

## About Veeam Software

## Company Overview
- **One-liner**: Veeam is the Data and AI Trust Company, delivering a unified trust layer that connects data, identities, access and resilience so enterprises can safely accelerate AI at scale.
- **Entity Type**: Private (owned by Insight Partners)
- **Headquarters**: Seattle, WA, US
- **Founded**: 2006
- **Founders**: Not publicly available from provided sources

## Core Business
- Primary industry: Data resilience, data protection, cybersecurity, AI trust
- Target customers: B2B – enterprise organizations (over 550,000 customers globally)
- Mission / purpose: “Help organizations make their data understood, secured, and resilient so they can innovate with confidence and scale AI responsibly” [careers.veeam.com](https://careers.veeam.com/)

## Products & Services
- **Veeam Data Platform** – SaaS and on-premises solution for backup, recovery, data security posture management (DSPM), and AI TRiSM (Trust, Risk, and Security Management). Recognized as a leader in Gartner Magic Quadrant for Data Protection (2026) and Forrester Wave for Data Resilience Solutions (Q4 2024) [veeam.com](https://www.veeam.com/)
- **Veeam Backup for Salesforce / Microsoft 365 / etc.** – Specialized backup and recovery for cloud SaaS applications (implied by market leadership in data protection)

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: 550,000+ customers; 7,000+ employees globally (as of 2026) [careers.veeam.com](https://careers.veeam.com/)
- **Notable Investors / Partners**: Insight Partners (owner), Gartner, Forrester, IDC (analyst recognition)
- **Growth Signals**: 45% year-over-year business growth in India; offices in 30+ countries; continued expansion of AI trust capabilities; #1 global market share in data protection (2H2025) [veeam.com](https://www.veeam.com/) [careers.veeam.com](https://careers.veeam.com/locations)

## Competitive Advantages
- #1 global market leader in data protection (by revenue/market share) with broad analyst validation (Gartner, Forrester, IDC)
- Unified trust layer combining data resilience, identity, access, and AI safety – a differentiated position as “Data and AI Trust Company”
- Large, loyal customer base (550,000+) including many Fortune 500 companies
- Strong R&D hubs in Czechia, India, Poland, Romania, and U.S. enabling continuous innovation

## Strategic Focus
- “Building the foundation for safe AI at scale” – integrating data resilience, security posture management, and AI governance (AI TRiSM)
- Expanding cloud, SaaS, and cybersecurity solutions; growing engineering and sales teams globally
- Accelerating revenue growth in key markets (e.g., India) and deepening partner ecosystem

## Why Work Here
- **Culture**: Great Place to Work certified – 81% of employees say it’s a great place to work (vs. 57% at typical U.S. company). Values: fearlessly curious, collaborative, real impact [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/1379457)
- **Work Policy**: Many roles are remote (e.g., Campaign Marketing Specialist, Client Executive, Field Sales), with offices in 30+ countries including Seattle, San José (Costa Rica), Prague, Bangalore, Warsaw, and Bucharest
- **Notable Perks**: “People are given a lot of responsibility,” “People care about each other,” “I can take time off when necessary” (employee survey); benefits page available at Veeam careers site [careers.veeam.com](https://careers.veeam.com/)
- **Engineering Culture**: Primary roles are software engineers, product managers, developers, and cybersecurity experts building the platform; strong emphasis on innovation and pushing boundaries

## Sources
1. [careers.veeam.com – Careers at Veeam](https://careers.veeam.com/)
2. [veeam.com – Veeam Homepage](https://www.veeam.com/)
3. [careers.veeam.com – About Us (Why Veeam)](https://careers.veeam.com/?ad=about-us)
4. [careers.veeam.com – Locations](https://careers.veeam.com/locations)
5. [greatplacetowork.com – Veeam Certified Company](https://www.greatplacetowork.com/certified-company/1379457)

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