---
title: 'Lead, Deployment Operations at Base Power Company'
canonical: 'https://feeny.ai/job/lead-deployment-operations-base-power-company-austin-2kq3gws0x09m'
type: 'job'
last_seen: '2026-09-08'
---

# Lead, Deployment Operations at Base Power Company

- **Company:** [Base Power Company](https://feeny.ai/companies/base-power-company)
- **Location:** Austin, TX
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/base-power/06838960-cf98-478a-94eb-621a0785a3ff/application

> Manage a team of hourly Project Operations Associates to drive battery deployment from contract through completion. Own day-to-day performance, queue management, and process improvement while ensuring pipeline health and quality.

## Job description

## ABOUT BASE

Base is America’s next-generation power company. We’re rebuilding the foundation of modern civilization–electricity–by deploying a vast network of distributed batteries that is transforming today’s fragile, centralized grid into a resilient and abundant system. We are engineers, operators, and creatives solving some of the most complex, interdisciplinary challenges of our time.

## ABOUT THE ROLE

Base is seeking a Pipeline Operations Lead to manage a team of hourly Project Operations Associates who drive every battery deployment from contract through completion. This is a people-leadership role at the center of our deployment pipeline. You'll own the day-to-day performance of the team — making sure work is assigned to the right people, queues stay healthy, metrics are tracked, and every associate is set up to do good work without anything slipping. You'll spot problems before they become delays, train and develop your team so they grow, and keep the pipeline moving quickly without sacrificing quality. Because we're a fast-moving startup, the scope of this role evolves constantly — we expect you to adapt quickly, stay close to the details, and bring forward solutions, not just problems.

## What You'll Do

People leadership

- Supervise, coach, and develop a team of hourly Project Operations Associates, including regular performance feedback, conflict resolution, and corrective action when needed
- Set clear expectations for productivity, accuracy, and ownership, and hold the team accountable to them
- Monitor staffing levels, timekeeping, attendance, and coverage so the pipeline is never under-resourced
- Build a culture of accountability, continuous learning, and operational excellence
- Take feedback from all levels of the organization and motivate the team to achieve strong results

Queue and workload management

- Review incoming work across the deployment pipeline — photo approval, paperwork approval, interconnection agreements, REP enrollments, permit closeout — and assign it to the right associates based on capacity and skill
- Monitor queues in real time, rebalance work to prevent backlogs, and escalate anything at risk of causing a delay
- Keep cycle times short and pipeline health strong by staying ahead of bottlenecks

Performance tracking and reporting

- Track and report individual and team metrics, including throughput, accuracy, and cycle time
- Identify associates who are excelling and those who need support, and act on both
- Surface pipeline trends and risks to leadership with proposed solutions

Cross-training and team capability

- Make sure every associate is cross-trained across the full deployment workflow so the team can flex with demand and isn't dependent on any single person
- Build and maintain training materials and onboarding for new associates
- Develop bench strength so the team scales smoothly as Base grows

Process improvement

- Proactively identify inefficiencies or gaps in workflows and tooling, and bring forward solutions
- Standardize repeatable processes so the team can move faster without sacrificing quality

## What You'll Bring

- Bachelor's degree or 5+ years of experience in operations, project coordination, or a similar role, preferably within the solar, battery, construction, or utility sectors
- 3+ year of experience leading or supervising hourly teams in an operational environment for 20+ team members
- Strong organizational and time-management skills, with the ability to oversee many projects and people at once
- A track record of managing team metrics and using data to make decisions about workload and performance
- Excellent written and verbal communication skills, with clear and professional interactions across internal teams and external stakeholders
- Keen attention to detail and a habit of catching errors before they become problems
- Strong problem-solving skills and the ability to stay ahead of roadblocks in a high-volume environment

## About the Team

The Deployment Pipeline Operations team is responsible for driving every project from contract through to completion. This team owns the full deployment pipeline — from pre- to post-installation — including site survey review, AHJ permitting, utility interconnection agreements, REP enrollments, and installation scheduling. We turn complex, often inconsistent requirements into a standardized, repeatable process so we can deploy batteries as quickly as possible and scale without sacrificing quality or speed. Success on this team is measured by pipeline health, cycle times, and our ability to move every deal through without anything getting stuck or delayed — directly enabling Base's growth and member experience. Team members are highly detail-oriented, thrive in a fast-paced and ever-changing environment, and take pride in staying ahead of problems and solving operational challenges that keep the pipeline moving.

Please note: Base is a startup, which means priorities shift and evolve quickly. Your role may expand or change based on the needs of the business at any given time, so the responsibilities listed may not be exhaustive.

## OUR VALUES

- First Principles Thinking: Question assumptions. Principles > rules.
- Operate at Base Pace: Focus on what matters, act quickly, and learn by doing.
- Give & Get Feedback: Be direct, be humble, and maintain a growth mindset.
- Everyone’s an Owner: Follow through on commitments and own results.
- Strong Opinions, Loosely Held: Drive clarity and make calls with imperfect information.
- Committed to the Mission: Rebuilding the grid is a big challenge. We work hard because we care deeply about the impact we’re creating. We work in-person. It’s not a 9-to-5. We are all-in.
- Fun & Optimism Coexist with Grit: Collaboration and celebration coincide with the intensity of building real things.

DO THE BEST WORK OF YOUR LIFE AT BASE.

## About Base Power Company

## Company Overview
- **One-liner**: Base Power is a technology-driven energy provider deploying a network of distributed home batteries in Texas to provide reliable, affordable backup power and grid-balancing services.
- **Entity Type**: Private (Series C, $1.3B+ raised to date)
- **Headquarters**: Austin, Texas, United States
- **Founded**: 2023
- **Founders**: Zach Dell (CEO & Co-Founder), Justin Lopas (COO & Co-Founder)

## Core Business
- **Primary industry/industries**: Energy Technology (Energy-as-a-Service, Grid Storage, Distributed Energy)
- **Target customers**: B2C (Texas homeowners), B2G (grid operators / ERCOT)
- **Mission or purpose statement**: "Build the future of American power." — The company aims to protect American families from outages, strengthen the aging U.S. grid, and move toward energy abundance by deploying a large-scale network of home batteries.

## Products & Services
- **Home Battery + Energy Membership**: A vertically integrated service where Base installs a large battery (25–50 kWh) at a customer's home for a low one-time fee ($695–$995). Customers pay a fixed energy rate (8–4¢/kWh) and a small monthly membership ($19–$29/mo). Base earns revenue from the grid (grid-balancing services), not from customer bills, enabling rates legally guaranteed to stay below market average. The system provides whole-home backup, protecting against 97% of outages.
- **Grid Services Platform**: Proprietary software that orchestrates the distributed battery network — charging when demand is low and discharging when the grid needs support — generating revenue and grid resilience.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Private company with $1.3B+ total funding)
- **Key Metric (Funding)**:
  - **Series A** (May 2024): $68M led by Thrive Capital
  - **Series B** (April 2025): $200M led by Lightspeed Venture Partners, Andreessen Horowitz, and others
  - **Series C** (November 2025): $1.0B from 26 investors
  - **Total raised**: ~$1.27B (converted from 1,268,000,000)
- **Notable Investors/Partners**: Thrive Capital, Lightspeed Venture Partners, Andreessen Horowitz (also key talent source: 42 former Tesla employees, 6 from SpaceX, 4 from Anduril Industries)
- **Growth Signals**:
  - **Headcount**: 266 (as of mid-2026), with **+186.4% YoY growth** and a rapid monthly growth rate of +12.6%
  - Named one of **TIME's 10 most influential energy companies of 2026**
  - Operating in 5 countries (primarily US, with presence in Canada, Philippines, France, India)
  - 100+ active job postings with +104% increase YoY
  - 12,500+ batteries installed; serving thousands of monthly customers
  - CEO cited in the careers page as saying the company has 400+ team members ("400+" likely includes contractors and field installation/service workforce)

## Competitive Advantages
- **Vertically Integrated Model**: Base designs, manufactures, and installs every battery system itself, controlling the full stack from hardware through software to field operations.
- **Unique Business Model / No-Customer-Profit**: Base earns revenue from grid balancing, not from customer energy bills. This allows guaranteed-below-market rates and a low-cost battery membership, making it dramatically cheaper than competitors (e.g., Tesla Powerwall equivalents).
- **Strong Investor and Talent Backing**: World-class VC backing combined with a heavy talent influx from Tesla, SpaceX, and Anduril (companies known for high-velocity hardware/software execution).
- **Massive Capital Advantage**: $1B+ Series C provides a significant moat for scaling hardware production, dealer network, and software.

## Strategic Focus
- **Scale distribution in Texas**: Continue deploying home batteries at a rapid pace across Texas, entering new zip codes and neighborhoods.
- **Grid partnership expansion**: Deepen relationships with ERCOT to expand the value of grid-balancing services.
- **Product development**: Improve battery technology (safety, capacity, cost), increase whole-home backup coverage (currently 97%), and develop new hardware/firmware generations.
- **Geographic expansion**: potential to move beyond Texas into other states (currently operating in 5 countries for support functions, but service is Texas-focused).

## Why Work Here
- **Culture**: Described as "intense, fast-paced, and deeply mission-driven." The company demands high output, ownership, and a bias toward action. It's explicitly stated as "not for everyone, and that's by design." This is a high-ownership, low-ambiguity environment.
- **Work Model**: **On-site at Base HQ in Austin, Texas.** Proximity to the product and team is central to how they move fast. "Do I need to be based in Texas? Yes."
- **Hiring Speed**: Fast process — aim for 1st conversation to offer in ~2 weeks.
- **Interview Process**: 3-4 hour on-site including technical assessments and behavioral/team conversations. Focus on "how [you] approach problems, communicate tradeoffs, and collaborate."
- **Non-traditional backgrounds**: Explicitly welcome: "We care about what you've built and how you think, not the logos on your resume. Some of our best people came from non-traditional paths."
- **Engineering Culture**: Heavy focus on hardware + software + field operations. Talent sources heavily from Tesla, Anduril, SpaceX — firms known for hardcore engineering and manufacturing excellence. Roles span hardware engineering, firmware, software, manufacturing, field installation/service, operations, growth, and design.
- **Team Composition**: ~29% of employees are in technical roles; ~15% in operations; significant representation of trades workers (11).
- **Notable Perks**: Opportunity to work on physical infrastructure deployed at scale; chance to contribute meaningfully to grid modernization and American energy resilience.

## Sources
1. [Base Power Careers Page](https://www.basepowercompany.com/careers)
2. [Base Power About Page](https://www.basepowercompany.com/about)
3. [Base Power Home Page (Product & Pricing)](https://www.basepowercompany.com/)
4. [Base Power LinkedIn Company Page](https://www.linkedin.com/company/basepowercompany)
5. [Base Power Open Roles (Ashby)](https://jobs.ashbyhq.com/base-power)

## Other roles at Base Power Company

- [Product, Member Experience](https://feeny.ai/job/product-member-experience-base-power-company-austin-n1ms5m5mmxfp) — Austin, TX
- [Manufacturing Supervisor](https://feeny.ai/job/manufacturing-supervisor-base-power-company-austin-f9j35f5x3gqz) — Austin, TX
- [Production Supervisor](https://feeny.ai/job/production-supervisor-base-power-company-austin-6vcjn0cc0s8z) — Austin, TX
- [Warehouse Supervisor](https://feeny.ai/job/warehouse-supervisor-base-power-company-austin-9m5p8w17f41d) — Austin, TX
- [Network Administrator](https://feeny.ai/job/network-administrator-base-power-company-austin-a64dtht0mpw8) — Austin, TX
- [Server Architect](https://feeny.ai/job/server-architect-base-power-company-austin-13eh6vdnyxv5) — Austin, TX
- [Electrical Supervisor](https://feeny.ai/job/electrical-supervisor-base-power-company-north-haven-e0exdj8kfjtm) — North Haven, CT
- [Senior Manager, Field Quality](https://feeny.ai/job/senior-manager-field-quality-base-power-company-austin-cgdwmq3agr7p) — Austin, TX
- [Hardware Technical Program Management Intern](https://feeny.ai/job/hardware-technical-program-management-intern-base-power-company-austin-4grz8cqtbk5t) — Austin, TX
- [Supplier Industrialization Engineering Leader](https://feeny.ai/job/supplier-industrialization-engineering-leader-base-power-company-austin-y1j9qhgh3zy6) — Austin, TX