---
title: 'Lead Experience Designer at Thoughtworks'
canonical: 'https://feeny.ai/job/lead-experience-designer-thoughtworks-riyadh-3grhsndqfk4f'
type: 'job'
last_seen: '2026-09-04'
---

# Lead Experience Designer at Thoughtworks

- **Company:** Thoughtworks
- **Location:** Riyadh, Saudi Arabia
- **Posted:** 2026-09-03
- **Last confirmed live:** 2026-09-04
- **Apply:** https://www.thoughtworks.com/careers/jobs/8142084?gh_jid=8142084

## Job description

Join Thoughtworks at the beginning of our next chapter in the Middle East. KSA and the UAE are strategic growth markets for us, fueled by ambitious national agendas around AI, digital government, data, and economic transformation, such as Vision 2030. We are looking for an experienced Lead Experience Designer to join our fast-growing local team in Riyadh.

As a Lead Experience Designer, you will be the creative force driving the definition and delivery of AI-powered products and experiences. Operating within small, fast-paced, multidisciplinary pods - collaborating shoulder-to-shoulder with Product Managers, Data/AI Specialists, and forward deployed engineers - you will lead end-to-end design from initial concept through to shipped products.

This role combines hands-on interaction design, strategic client advisory, and foundational practice-building. You will shape how agentic AI systems behave, look, and feel while helping establish and scale local design capabilities and client relationships.

Job responsibilities

- End-to-End Design Ownership: Lead experience design across all engagement phases. Facilitate discovery workshops, map complex user journeys, create mid-to-high fidelity concept visualisations, and build interactive prototypes. Design in parallel with engineering, testing with working prototypes rather than static handoffs.
- AI-Native & Agentic UX: Shape conversational, multi-modal, and autonomous agent flows. Apply core principles of trust, transparency, and user control - surfacing AI reasoning appropriately, managing uncertainty, and setting responsible AI guardrails.
- AI-Accelerated Practice: Leverage AI tools and platforms (such as Figma, UX Pilot, Bolt, Murai, Maze, and LLM research tools) to collapse ideation cycles and accelerate research without compromising craft or usability.
- Lean User Research & Testing: Conduct lightweight generative and evaluative research that matches rapid sprint cycles. Champion accessibility, inclusive design, and continuous validation from day one.
- Design Systems & Scalability: Build, evolve, and govern design systems and component libraries in close partnership with engineering to drive pod velocity and visual consistency.
- Consultative Leadership & Advisory: Act as a trusted advisor to client executives, partnering with them to shape user experiences for ambitious AI-native products, data platforms, and complex digital transformations. Apply a consultative approach in pre-sales, helping shape engagements, creating proposals, and establishing our trusted footprint in the region.
- Practice Building & Culture: Play a pivotal role in building our local Experience Design capability, influencing our multidisciplinary teams, establishing design culture, and shaping early client relationships in the Middle East.

Job qualifications

Technical skills

- 7+ years of experience in product design with a portfolio demonstrating exceptional visual design quality, strong UX reasoning, fast concept-to-prototype capability, and end-to-end ownership of shipped digital products.
- Demonstrated track record of leading design on large-scale programs, 0-1 product launches and navigating senior stakeholder groups.
- Expertise in user research, journey mapping, wireframing, and rapid prototyping, utilising lean approaches to validate desirability, viability, and feasibility.
- Fluency in designing for AI and data-driven products -comfortable exploring how AI can enhance the user experience and utilising AI-enabled design tools in your daily workflow.
- Experience bringing a human-centered design and innovation mindset into organizations at scale, particularly in environments undergoing rapid economic or digital transformation.
- Strong grounding in accessibility, inclusive design, and responsive/adaptive design across devices and contexts.
- Experience or experiments in designing conversational interfaces: AI chat, task-oriented assistants, voice, or multi-modal experiences - with a clear understanding of how these differ fundamentally from traditional design.

Professional skills

- KSA/Middle East design experience (or strong experience having developed products for Riyadh/Middle East)
- Skilled at operating and building relationships with executive stakeholders, and confident in driving conversations at the intersection of design, technology, and business strategy.
- Experience with consultative selling and senior client leadership-diagnosing client needs, co-creating solutions, and building trusted-advisor relationships.
- Strong workshop facilitation skills - able to run Define workshops, opportunity validation sessions, and concept generation activities that generate client alignment and forward momentum within hours.
- Articulate design rationale clearly to both technical and executive audiences, welcome critique as a tool for better work, and connect design decisions to business and customer outcomes.
- Passionate about building the local design community and serving as an external voice for Thoughtworks' design practice in the Middle East.
- Design builder and advisor mindset, with a strong lean toward working within multidisciplinary teams comprising strong local capability and global experts.
- Brings a curious, open mindset to challenging established ways of working, energized by the opportunity to help build Thoughtworks from an early stage in the region.

Other things to know

Working Model

Hybrid – 3 days on-site/week

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.

Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.

We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

## About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator.

Join Thoughtworks at the beginning of our next chapter in the Middle East. You'll have the opportunity to work on ambitious AI, data, and digital transformation challenges, while helping build our teams, culture, and business in one of the world's fastest-moving technology markets. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

#LI-Onsite [See here our AI policy.](https://www.thoughtworks.com/careers/ai-policy-for-recruitment)

## About Thoughtworks

## Company Overview
- **One-liner**: A leading global technology consultancy that blends design, engineering, and AI expertise to deliver extraordinary impact.
- **Entity Type**: Private (acquired by Apax Partners in 2024)
- **Headquarters**: Chicago, Illinois, USA
- **Founded**: 1993
- **Founders**: Roy Singham

## Core Business
- Primary industry/industries: Technology consulting, software engineering, data and AI services
- Target customers: Enterprise and mid-market organizations across finance, retail, healthcare, and other industries (B2B)
- Mission/purpose: "To create an extraordinary impact on the world through our culture and technology excellence." [thoughtworks.com/about-us](https://www.thoughtworks.com/about-us)

## Products & Services
- **AI/works™**: A standard for building and running industrial-grade AI systems. [thoughtworks.com/about-us](https://www.thoughtworks.com/about-us)
- **Digital Product Design**: User-centered design and experience strategy.
- **Data Engineering & Analytics**: Building adaptable data platforms and unlocking value from data.
- **Cloud & Infrastructure**: Modernization and migration (AWS, Microsoft).
- **Managed Services (DAMO™)**: Proactive evolution beyond maintenance. [thoughtworks.com/en-us/careers](https://www.thoughtworks.com/en-us/careers)

## Market Standing
- **Valuation/Market Cap**: $1.75 billion (acquisition by Apax Partners, 2024) — based on general knowledge
- **Key Metric**: 10,000+ employees globally; 47 offices in 18 countries [thoughtworks.com/about-us](https://www.thoughtworks.com/about-us)
- **Notable Investors/Partners**: Apax Partners; AWS (Global Partner of the Year for Data & Analytics); Microsoft (Solution Partner); John Deere (Partner-level supplier) [thoughtworks.com/about-us](https://www.thoughtworks.com/about-us)
- **Growth Signals**: Achieved AWS agentic AI specialization; named to Constellation ShortList™ for software and engineering services; 14 countries certified as Great Place to Work; 95% client satisfaction rating [thoughtworks.com/about-us](https://www.thoughtworks.com/about-us)

## Competitive Advantages
- Pioneering open-source contributions (microservices, continuous delivery, data mesh)
- Deep integration of design, engineering, and AI capabilities under one roof
- Strong culture of diversity, equity, and inclusion (DEI) embedded since 2010
- Recognized thought leadership in responsible tech and AI

## Strategic Focus
- Leading the AI era with AI/works and AI-powered software engineering
- Expanding cloud partnerships (AWS, Microsoft) and achieving advanced specializations
- Growing managed services and data analytics capabilities

## Why Work Here
- Strong DEI commitment: "Diversity, Equity and Inclusion is at the core of who we are" [thoughtworks.com/en-us/careers](https://www.thoughtworks.com/en-us/careers)
- Immersive onboarding: Thoughtworks University (TWU) five-week program, plus First Year Experience with mentorship [thoughtworks.com/careers/benefits](https://www.thoughtworks.com/careers/benefits)
- Annual personal development budget and unlimited Udemy access [thoughtworks.com/careers/benefits](https://www.thoughtworks.com/careers/benefits)
- Paid sabbatical: 12 weeks after 10 years, 6 weeks after every additional 5 years [thoughtworks.com/careers/benefits](https://www.thoughtworks.com/careers/benefits)
- Great Place to Work certified in 14 countries (2025-2026) [thoughtworks.com/en-us/careers](https://www.thoughtworks.com/en-us/careers)
- Work environment: Office-based with flexibility across 48 offices globally; hybrid/remote varies by team and role
- Interview process emphasizes collaboration and real-world problem solving, not rote answers [thoughtworks.com/careers/our-process](https://www.thoughtworks.com/careers/our-process)

## Sources
1. [thoughtworks.com/about-us](https://www.thoughtworks.com/about-us)
2. [thoughtworks.com/en-us/careers](https://www.thoughtworks.com/en-us/careers)
3. [thoughtworks.com/careers/benefits](https://www.thoughtworks.com/careers/benefits)
4. [thoughtworks.com/careers/our-process](https://www.thoughtworks.com/careers/our-process)

## Other roles at Thoughtworks

- [Executive Assistant](https://feeny.ai/job/executive-assistant-thoughtworks-new-york-city-new-york-66kzhv4dfgdg) — New York City New York, United States
- [Principal Product Manager](https://feeny.ai/job/principal-product-manager-thoughtworks-riyadh-wqsw5y0ecmhn) — Riyadh, Saudi Arabia
- [Workplace Operations & Experience Manager](https://feeny.ai/job/workplace-operations-experience-manager-thoughtworks-riyadh-ahms1gtpmd32) — Riyadh, Saudi Arabia
- [Partnerships Marketing Manager (Senior Associate)](https://feeny.ai/job/partnerships-marketing-manager-senior-associate-thoughtworks-chicago-m77kvzscpwcv) — Chicago, IL
- [Partnerships Marketing Manager (Senior Associate)](https://feeny.ai/job/partnerships-marketing-manager-senior-associate-thoughtworks-new-york-city-new-ksp8b5bytygq) — New York City New York, United States
- [Senior Systems Support Engineer](https://feeny.ai/job/senior-systems-support-engineer-thoughtworks-bucharest-wtf7whk1g5mk) — Bucharest, Romania / Cluj, Romania / Iasi, Romania
- [Field Marketing Associate (Tech & Business Services Vertical - Americas)](https://feeny.ai/job/field-marketing-associate-tech-business-services-vertical-americas-thoughtworks-q3rcty43ae91) — New York City New York, United States
- [Field Marketing Associate (Life Sciences/Energy/Utilities - Americas)](https://feeny.ai/job/field-marketing-associate-life-sciences-energy-utilities-americas-thoughtworks-5ftmtznty7yy) — Chicago, IL
- [Field Marketing Associate (Retail/Travel/Transportation - Americas)](https://feeny.ai/job/field-marketing-associate-retail-travel-transportation-americas-thoughtworks-nk12twfb8eg4) — Chicago, IL
- [Principal Data Engineer (m/f/d)](https://feeny.ai/job/principal-data-engineer-m-f-d-thoughtworks-amsterdam-zymp3hrmayw7) — Amsterdam, Netherlands