---
title: 'Lead Forward Deployed Product Manager (NYC) at DOSS'
canonical: 'https://feeny.ai/job/lead-forward-deployed-product-manager-nyc-doss-new-york-9mzjnbzq0189'
type: 'job'
last_seen: '2026-09-08'
---

# Lead Forward Deployed Product Manager (NYC) at DOSS

- **Company:** DOSS
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-10
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/doss/a11150cb-a95c-4604-8567-f4102d3bfd78

## Job description

## ABOUT DOSS

DOSS IS BUILDING AN OPERATIONS CLOUD FOR THE REAL WORLD.

A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:

- Procurement
- Inventory
- Orders
- Fulfillment
- Finance

Built to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.

Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation.

We recently raised a $55M Series B https://www.doss.com/news/doss-raises-55m-series-b, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.

DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.

## ABOUT THE ROLE

The Customer Product Operations team is the core engine of DOSS and the success of our customers. This unique role sits at the intersection of product, data, operations, implementation and customer partnership. The team is responsible for the entire post-sales product operations and implementation lifecycle

- Discovery: partnering with cross functional client leadership to analyze their operational and financial workflows (flow of goods, information and money) and requirements
- Product Design: Data model, workflows and integrations
- Build/Configure on DOSS/ERP platform
- UAT and Go-live

The Customer Product Operations Lead will drive our push to upper mid-market and enterprise clients, and will have multiple responsibilities

- Own e2e ERP lifecycle process and success for 1-2 of our bigger clients
- Lead/mentor a pod of associates
- Build new product capabilities/solutions within the DOSS ERP platform

While having previous ERP or industry experience is always a plus, it is not a pre-requisite. Our current team comes from a mix of business and technical backgrounds. What we value the most are:

- Ownership/accountability mindset
- Customer obsession (including client/stakeholder management)
- Appetite for operational and technical details
- Business acumen to zoom out and discuss value drivers
- Passion for learning quickly

## WHAT YOU'LL DO

- Own e2e post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSS
- Conduct cross functional deep dives across customer organization to map end-to-end business processes and workflows
- Drive build of new product capabilities that help support DOSS’s push to upper mid market and ENT clients
- Lead and mentor a pod of associates across a number of concurrent projects
- Build best in class practices and processes across the entire team
- Translate process flows into product design and configuration within the DOSS platform
- Collaborate with technical teams on integrations and data migrations required for successful implementations
- Manage UAT, training, and go-live support, and build relationships with clients to drive retention and potentially upsell → turn our customers to our biggest advocates!!
- Lead initiatives to drive improvements in DOSS product and customer lifecycle processes via automation and AI - we are an AI native company and team

## WHAT WE'RE LOOKING FOR

- 6-10 years in engineering (industrial, process, computer etc.), consulting, finance, operations, product operations or technical program management at a technology company - ERP experience not required (though if you have experience in that its a plus)
- Systems Thinker. Everything in our business is highly interconnected across people, process, and technology. In order to make progress you need to be able to traverse it, untangle it, and put it back together.
- High-Intensity. You have experience in high-pressure roles within startups, consulting, finance etc. - these are your real preferences, not your stated preferences.
- Technical from 1st Principles. You can grok hard engineering and logic problems from a place of intuition, not memorization.
- Intellectual Firepower. You cut through noise, synthesize, and get to the right answers fast.
- Strong analytical mindset; experience with SQL is a plus (but not required)

## WHAT YOU'LL GET

- Competitive salary + meaningful equity
- 100% Coverage for individuals Premium medical, dental & vision coverage
- 401(k), immediate eligibility
- Lunch in-office 5 days/week (and dinner when needed)
- Flexible/unlimited PTO
- Commuter (BART/MUNI/CalTrain) and equipment stipends
- Wellness & Fitness stipend
- Generous parental leave
- Relocation assistance available
- In-office culture in San Francisco

## About DOSS

## Company Overview
- **One-liner**: DOSS builds an AI-native Adaptive Resource Platform (ARP) and Operations Cloud that replaces legacy ERPs for physical product businesses, unifying data, workflows, and intelligence in one composable system.
- **Entity Type**: Private (Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2022
- **Founders**: Wiley Jones and Arnav Mishra

## Core Business
- Primary industry/industries: Enterprise ERP & Operations Cloud, Supply Chain, Manufacturing
- Target customers: B2B — mid-market to enterprise businesses in consumer goods, food & beverage, health & beauty, manufacturing, and distribution
- Mission or purpose statement: Build the operating system for the real economy from first principles [doss.com](https://www.doss.com/about)

## Products & Services
- **DOSS IDP (Integration Data Platform)**: Foundational real-time data layer that unifies scattered catalog data into a master data model and integrates with hundreds of partners [doss.com](https://www.doss.com)
- **DOSS ARP (Adaptive Resource Platform)**: Modular, no-code system of record for managing and automating core operations — deploy 3x faster than legacy ERPs [doss.com](https://www.doss.com)
- **Dossbot**: AI copilot that solves problems and automates operational changes through natural language chat prompts [doss.com](https://www.doss.com)
- **DOSS DataStudio**: Real-time BI layer that turns live operational data into insights on margins, trends, and performance [doss.com](https://www.doss.com)
- **Functional Modules**: Inventory Management, Procurement, Order Management, Finance & Accounting, Freight & Fulfillment, Warehouse Management, Production Planning, Demand Planning, Project Management, Relationship Management [doss.com](https://www.doss.com)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: $78.4M total funding; $9.9M annual revenue (LinkedIn estimate) [linkedin.com](https://www.linkedin.com/company/doss-com)
- **Notable Investors/Partners**: Theory Ventures (Tomasz Tunguz — Board Director), Madrona (Karan Mehandru — Board Director), Premji Invest, Contrary; acquired Genie in July 2025 [doss.com](https://www.doss.com/about) [linkedin.com](https://www.linkedin.com/company/doss-com)
- **Growth Signals**: 78 employees (+163% YoY headcount growth); operates in 5 countries (US, Philippines, Indonesia, Israel, Canada); Series B raised in March 2026 ($55M) after Series A in May 2025 ($18M) [linkedin.com](https://www.linkedin.com/company/doss-com)

## Competitive Advantages
- **First-principles rebuild of ERP**: Built from scratch in 2022 — no legacy code, no technical debt, fully AI-native architecture
- **Composable, no-code design**: Customers can modify workflows in minutes vs. months for legacy ERPs; fully configured solutions delivered in 4–6 months vs. industry standard 12–18 months with 55–75% failure rates [doss.com](https://www.doss.com/about)
- **Unified data model**: A single real-time database with flexible schema control eliminates the fragmentation that plagues traditional ERP stacks
- **Pricing downstream of value**: Engagement model engineered to maximize customer ROI rather than lock-in [doss.com](https://www.doss.com)

## Strategic Focus
- Continue replacing legacy ERP systems (Oracle NetSuite, SAP, Microsoft Dynamics) with an AI-native, modular alternative
- Expand across verticals (food & beverage, health & beauty, manufacturing, distribution) with composable, industry-specific configurations
- Deepen AI capabilities through Dossbot and automated operational intelligence
- Scale internationally from current 5-country footprint
- Build out the partner ecosystem and integrations network [doss.com](https://www.doss.com/about)

## Why Work Here
- **Engineering culture**: "Everyone is technical" — the company embraces a builder mindset, technical curiosity, and deep domain expertise regardless of role [doss.com](https://www.doss.com/careers)
- **Core values**: "Carry the rock" (persistence on hard problems), "Obsess over customers", "Execute with relentless urgency", "Raise the bar constantly" [doss.com](https://www.doss.com/about)
- **Team dynamic**: Small but rapidly growing (78 people, +163% YoY); employees work directly with engineers and product experts, not external consultants [doss.com](https://www.doss.com/about)
- **Location**: San Francisco-based; open roles listed include Backend Engineer, Product Engineer - AI Architect, Director of Partnerships, and Core Operations Associate [jobs.ashbyhq.com](https://jobs.ashbyhq.com/doss)
- **Notable alumni employers**: Team members have come from NetSuite, Databricks, Google, Verkada, ClickUp, Commure, Rubrik — strong engineering and enterprise SaaS pedigree [linkedin.com](https://www.linkedin.com/company/doss-com)

## Sources
1. [doss.com](https://www.doss.com) — Official website: product overview, platform modules, and value proposition
2. [doss.com/about](https://www.doss.com/about) — Company story, founding team, investors, and operating principles
3. [doss.com/careers](https://www.doss.com/careers) — Careers page: culture, guiding principles, and open roles
4. [linkedin.com/company/doss-com](https://www.linkedin.com/company/doss-com) — LinkedIn company profile: employee count, funding rounds, revenue estimate, headcount growth, and team composition
5. [jobs.ashbyhq.com/doss](https://jobs.ashbyhq.com/doss) — Active job listings and application portal

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