---
title: 'Lead Product Designer at Leona Health'
canonical: 'https://feeny.ai/job/lead-product-designer-leona-health-san-francisco-7qzptffpcevz'
type: 'job'
last_seen: '2026-09-14'
---

# Lead Product Designer at Leona Health

- **Company:** Leona Health
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2024-11-22
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/leona/3af3517b-deca-4eac-a6b8-48d6aa82f4a7

## Job description

## About Us

Leona is on a mission to empower everyone to take the best care of themselves, their patients, and their loved ones. We have an ambitious goal: to transform the way the world interacts with healthcare, because where you live shouldn't determine the quality of care you receive.

For patients, managing your health should feel empowering, not intimidating. For doctors, we want to eliminate the administrative noise so you can focus on what matters most: delivering exceptional care. We're reimagining what it looks like for doctors to care for patients in an AI-first world — starting with a platform that streamlines doctor-patient communication via WhatsApp, acting as an AI clinical assistant that automates non-urgent tasks, surfaces what's urgent, and gives patients the convenience of reaching their care team 24/7.

With bases in San Francisco and Mexico City, our team brings together years of experience scaling companies like Uber, Rappi, Modern Fertility, and Wonder across the US and Latin America. We're backed by a16z, General Catalyst, and Accel, and a remarkable group of angels including the founders of Nubank, Rappi, and Maven Clinic.

If you're hungry to build 0-to-1, and roll up your sleeves to make magic, thrive in ambiguity, and care deeply about building a better future, this role might be the perfect fit for you.

## The Role

Location: San Francisco or Mexico City, but we can be flexible for the right candidate

We seek an experienced product designer to lead the design of a new tool aimed at giving doctors superpowers. If you’re driven by user experience, enjoy the challenge of solving complex design problems with easy-to-use solutions, and are looking to play a critical role in taking a product from 0 to 1, this role is for you.

In this role, you will:

- Lead the design of high-end, impactful product experiences for Leona’s digital products
- Spend time getting to know our target users and develop empathy for their unique needs
- Collaborate closely with cross-functional stakeholders
- Be a key decision-maker on a small but talented team
- Help us make Leona a company that stands out for its design excellence

Requirements:

- Has a proven track record of designing mobile-first digital products, with at least 7 years of relevant work experience
- Spanish & English language fluency
- Specific experience designing for native mobile apps (iOS or Android), with extensive knowledge of common design patterns + guidelines. Has experience designing user experiences for complex native mobile applications, and has extensive knowledge of common design patterns + guidelines
- Mastery of the various tools needed for each step of the design process
- Feels comfortable taking ideas from wireframes to pixel-perfect deliverables, and is excited about defining and owning this process
- Experience working closely with engineers
- Excellent communication and interpersonal skills
- A passion for building

What You Can Expect:

- Autonomy & Responsibility: You will take ownership of your time and efforts, prioritizing the activities that have the largest impact for the company
- Team Collaboration: We are very team oriented; you’ll have the opportunity to work with a small, nimble team of superstars, gaining insight into building a company from scratch. Everyone in the team is here to help each other - 24/7.
- Mentorship: The team members are here to support your career growth goals within the company and afterwards
- Ambiguity: There are a lot of unknowns given the early stage of the company, you will be responsible for navigating ambiguous environments and determining the best path forward
- Dedication: If you prefer 9-5 environments, this role is not for you. While there is no strict ‘clocking in/clocking out’ schedule, the aggressive growth goals require the team to work more than 8 hours a day
- Flexibility & Generous Benefits: Unlimited vacation policy, health insurance, wellness benefits, unique team offsites (past examples include hot air balloon rides, cooking classes, and padel tournaments).

## About Leona Health

## Company Overview
- **One-liner**: Leona is an AI-native operating system for healthcare providers that integrates with WhatsApp to manage patient communication, scheduling, documentation, and billing.
- **Entity Type**: Private (Seed stage, backed by Andreessen Horowitz)
- **Headquarters**: Mexico City, Mexico (with offices in Essex, England, UK)
- **Founded**: 2024 (beta launched in Latin America in April 2025)
- **Founders**: Caroline Merin, Tom Chokel, and Arela Solis

## Core Business
- **Primary industry**: Healthcare Technology (HealthTech)
- **Target customers**: B2B — healthcare professionals, doctors, and medical teams, primarily in Latin America
- **Mission/purpose statement**: “Empowering everyone to take the best care of themselves and their loved ones” by enabling doctors to overcome administrative burden and focus on patient care.

## Products & Services
- **Leona AI Assistant**: An AI-powered co-pilot for clinical messaging that integrates directly with WhatsApp Business. Features include automated conversation summaries, message templates, voice note transcription, automated appointment scheduling, reminders, FAQs handling (24/7), and patient chat triage/prioritization.
- **Practice Management Platform**: A comprehensive system that facilitates scheduling, documentation, and billing, connecting each patient exchange to a longitudinal record.
- **Team Collaboration Tools**: Allows delegation of messages and tasks by role, internal team conversations about patients (invisible to patients), and tracking of which team member has responded.

## Market Standing
- **Valuation**: Not publicly disclosed (Seed stage)
- **Key Metric**: Total funding — led by Andreessen Horowitz (a16z) in a Seed round announced December 16, 2025. Specific amount not disclosed in available materials.
- **Notable Investors/Partners**: Andreessen Horowitz (lead investor)
- **Growth Signals**: Since launching its Latin America beta in April 2025, Leona has expanded organically to thousands of physicians, processing millions of patient interactions across more than a dozen countries, and saving providers up to three hours per day. Physician adoption is described as “striking” by a16z.

## Competitive Advantages
- **WhatsApp-native integration**: Built directly into the channel where >85% of physicians in key Latin American countries already communicate with patients, removing adoption friction.
- **AI-native architecture**: Purpose-built for clinical workflows (not a generic CRM or chatbot), with features like urgency flagging, longitudinal patient records, and structured clinical messaging.
- **Deep domain expertise**: Founders bring operational and technical experience from scaling tech companies across the US and Latin America (Uber, Rappi, Modern Fertility, Wonder).
- **First-mover in a massive, underserved market**: WhatsApp is the de facto communication layer in Latin America, but no structured clinical OS existed for it.

## Strategic Focus
- **Primary priority**: Redefining how care is delivered across Latin America and beyond by building the infrastructure backbone for mobile-first, asynchronous healthcare delivery.
- **Expansion**: Scaling from initial beta in Latin America to more countries and providers, with a vision to become “the first place people come when seeking information & care” — an intelligent triage layer for healthcare.
- **Product development**: Deepening the AI capabilities of the platform (Head of Product, AI is a key hire) and expanding the practice management suite (scheduling, billing, documentation).

## Why Work Here
- **Mission-driven impact**: Directly improving healthcare access and quality for millions of patients in underserved markets.
- **High-growth environment**: A well-funded Seed-stage startup backed by a top-tier VC (a16z), with rapid organic adoption and clear product-market fit.
- **Founding team pedigree**: Founders with experience at Uber, Rappi, Modern Fertility, and Wonder — offering strong mentorship and a culture of scaling.
- **Work policy**: Hybrid — offices in Mexico City and Essex, England. Roles range from in-office to remote (specifics vary by role).
- **Culture**: Described as a diverse team passionate about improving healthcare; open to candidates with unique skill sets who care deeply about the mission.
- **Open roles**: Actively hiring for Head of Growth, Staff Software Engineer - Backend, Growth and Operations, Head of Product (AI), and Lead Product Designer.

## Sources
1. [leona.health](https://www.leona.health/en)
2. [builtin.com](https://builtin.com/company/leona-health)
3. [a16z.com](https://a16z.com/announcement/investing-in-leona/)
4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/leona)

## Other roles at Leona Health

- [Head of Growth](https://feeny.ai/job/head-of-growth-leona-health-mexico-city-txr2ztw5akh0) — Mexico City, Mexico
- [Head of Product, AI](https://feeny.ai/job/head-of-product-ai-leona-health-san-francisco-6yz619z320tt) — San Francisco, CA
- [Growth and Operations](https://feeny.ai/job/growth-and-operations-leona-health-mexico-city-hraarghv3k48) — Mexico City, Mexico
- [Staff Software Engineer - Backend](https://feeny.ai/job/staff-software-engineer-backend-leona-health-san-francisco-dnkgj4jp0ecy) — San Francisco, CA
- [Lead Product Designer](https://feeny.ai/job/lead-product-designer-venn-toronto-ygsvtcp3asq8) — Toronto, Canada
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