---
title: 'Lead Product Engineer - AI Agent Experience at Scrunch'
canonical: 'https://feeny.ai/job/lead-product-engineer-ai-agent-experience-scrunch-dublin-hxa0vsh24fb6'
type: 'job'
last_seen: '2026-10-20'
---

# Lead Product Engineer - AI Agent Experience at Scrunch

- **Company:** Scrunch
- **Location:** Dublin, Ireland
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-20
- **Apply:** https://jobs.ashbyhq.com/scrunch/c1c9c405-1729-4a65-a2db-9c855a303079

## Job description

## About Scrunch

[Scrunch](https://scrunchai.com/), a Sitecore company, is on a mission to bring brands to an AI-first future—where people increasingly rely on LLMs to discover, understand, and act on information that matters to them. As AI search and conversational agents replace traditional web search and browsing, Scrunch helps marketing teams rethink how their products and services are discovered and surfaced on AI platforms like ChatGPT, Claude, Gemini, and more—working with AI platforms, not against them. This shift represents the biggest change to marketing since the dawn of the internet. Today, more than 500 paying brands—including Fortune 500 companies like Lenovo, category-defining brands like Akamai, ADP, Lenovo and breakout startups like Clerk—use the platform.

## About the Role

We're hiring a Lead Product Engineer to shape how AI agents experience our customers' websites. This is a high-ownership role for someone who cares about what gets built and why, not just how. You'll help define what our product does when an AI agent visits a page, build it end to end, and see it land with customers. You'll work across product features, CDN integrations, and AI traffic, turning ideas into shipped product quickly. You should be comfortable operating without a playbook and using modern AI tools to move faster. Your north star: The right content for every AI agent, served instantly, and customers who can see exactly what AI saw.

## What You'll Do

- Build Product End to End - take features from idea to production, from customer problem to shipped solution with edge functions (Cloudflare Workers or similar) as one of your tools
- Deliver the Right Content to AI Agents - recognize AI traffic and serve AI-optimized versions of pages in real time.
- Make Onboarding Easy- build integrations with customer CDNs and hosting setups (Cloudflare, Akamai, Fastly, Vercel, or similar) that are simple to set up. Roll out safely and roll back instantly.
- See the Web the Way AI Does - understand how pages render and what agents actually receive, and turn that into product.
- Understand AI Traffic - Learn how AI agents and crawlers access the web, including Web Bot Auth and verified bot signals.
- Show Customers What's Happening - Help customers see what AI agents requested and what we served, before they have to ask.
- Move Fast with AI - Use tools like Claude, Codex, Cursor, and others to accelerate development, debug faster, and explore better solutions.
- Make Pragmatic Calls - Help shape architecture that scales with our customers. Make pragmatic decisions, not over-engineered ones.

## What You'll Bring

- Senior-level product engineer with AI Agent experience: you've shipped customer-facing features end to end and care whether people actually use them
- Working knowledge of CDNs and HTTP (caching, headers, cache keys) and enough experience to integrate with a customer's setup without breaking it
- Strong product instincts: you can talk to customers, spot the real problem, and decide what's worth building
- Real curiosity about how AI agents and crawlers access the web
- Experience working in fast-paced environments with high ownership
- Software Engineer, AI Agent Experience 2
- Ability to operate with ambiguity and make decisions without perfect information

Technical expectation:

- You write production-quality code (we mostly use Python) and ship changes that

are tested, versioned, and safe to roll out.

Bonus (not required):

- Experience with browser automation (Playwright, Puppeteer, or similar)
- Production experience with edge functions (Cloudflare Workers, Fastl Compute, Vercel Edge, or similar)
- Experience with Web Bot Auth, HTTP message signatures, or bot management tools
- Experience optimizing latency and cost per request

Scrunch is an equal opportunity employer. We welcome people of all backgrounds, experiences, perspectives, and identities. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

## About Scrunch

## Company Overview
- **One-liner**: Scrunch provides an AI search optimization platform that helps brands monitor, analyze, and optimize how they appear in AI-generated answers on platforms like ChatGPT, Perplexity, and Meta AI.
- **Entity Type**: Private (acquired by Sitecore in June 2026); previously backed by $26M in venture funding.
- **Headquarters**: Salt Lake City, Utah, United States (also an office in New York City)
- **Founded**: 2023
- **Founders**: Chris Andrew (CEO) and Robert MacCloy (CTO)

## Core Business
- **Primary industries**: Artificial intelligence, digital marketing, search engine optimization (AI SEO), customer experience
- **Target customers**: B2B, enterprise brands and agencies (e.g., Akamai, Lenovo, ADP, Publicis, Seer Interactive)
- **Mission or purpose statement**: “To help brands thrive in a world where AI agents broker the relationship between companies and their customers.” (from scrunch.com/blog)

## Products & Services
- **AI Monitoring & Citations** (SaaS): Tracks brand presence across AI platforms, surfaces citations, monitors prompt results, and benchmarks topic share versus competitors.
- **Agent Experience Platform (AXP)** (SaaS/API): Detects AI agents at the edge and serves them AI‑optimized content without disrupting the human website experience. Includes features like agent traffic analytics, AI‑specific sitemaps, and token‑light page delivery.
- **Services**: Forward deployed engineer, white‑glove onboarding, and data API integration for enterprise customers.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (acquired by Sitecore in June 2026, terms not public)
- **Key Metric**: Total Funding – $26M (from Mayfield, Decibel, Homebrew, GTM Capital, and angel investors including TJ Parker, Bryant Chou, Steve Garrity, Clara Shih). An earlier filing reports $22M total raised per CBInsights.
- **Notable Investors/Partners**: Mayfield, Decibel, Homebrew, GTM Capital; now part of Sitecore (a digital experience platform serving thousands of global brands).
- **Growth Signals**: 500+ enterprise customers; Akamai reported a 364% increase in brand presence for non‑branded prompts and 218% increase in AI citations after enabling AXP; Runpod reported a 400% increase in paying customers tied to AI search optimization; platform processes 6M+ citations and 1.5M+ prompts weekly.

## Competitive Advantages
- First‑mover in the AI search optimization category (AI SEO) with a purpose‑built Agent Experience Platform (AXP) that differentiates between human and AI agent traffic at the edge.
- SOC2 Type II certified, role‑based access, and SAML/OAuth SSO, making it enterprise‑ready from the start.
- Deep integrations with major AI models (ChatGPT, Perplexity, Meta AI, Google Gemini) and the ability to serve AI‑optimized content without degrading the human web experience.

## Strategic Focus
- Post‑acquisition by Sitecore, Scrunch continues to operate as a standalone platform while accelerating its product roadmap. The combined vision is to create a closed loop from AI discovery to customer decision – helping brands translate visibility into action through Sitecore’s content and experience management capabilities.
- Priority areas: expanding AI agent intelligence, deeper integration with Sitecore’s DXP, and scaling the platform to serve Sitecore’s global enterprise base.

## Why Work Here
- **Culture**: Founded by experienced SaaS leaders (former CPO and CTO of Hearsay Systems, acquired by Yext). Emphasis on technical depth, AI innovation, and helping enterprises navigate the shift to AI‑driven discovery.
- **Work model**: Hybrid and remote roles available; offices in Salt Lake City, UT and New York City, NY. Most engineering and customer‑facing roles offer location flexibility.
- **Notable perks/engineering culture**: Focus on building infrastructure for AI agent traffic, working with cutting‑edge LLM models, and solving unique scalability challenges (handling millions of AI prompts per week). CTO Robert MacCloy brings deep infrastructure experience from Quantcast and Hearsay.
- **Recent job postings** include Senior Infrastructure Engineer, Product Engineer, Solutions Engineer, Enterprise Customer Success Manager, Account Executive, and AI Search Analyst – indicating a growing go‑to‑market and engineering team.

## Sources
1. [scrunch.com/about](https://scrunch.com/about/)
2. [scrunch.com](https://scrunch.com/)
3. [builtin.com](https://builtin.com/company/scrunch-ai)
4. [cbinsights.com](https://www.cbinsights.com/company/scrunch-ai)
5. [scrunch.com/blog](https://scrunch.com/blog/scrunch-is-now-a-sitecore-company/)

## Other roles at Scrunch

- [Executive Assistant](https://feeny.ai/job/executive-assistant-scrunch-new-york-gc9h9syctcxw) — New York, NY
- [Senior Infrastructure Engineer](https://feeny.ai/job/senior-infrastructure-engineer-scrunch-dublin-89fg1mndzhyd) — Dublin, Ireland
- [Senior Product Engineer](https://feeny.ai/job/senior-product-engineer-scrunch-dublin-kn1qqamt2rmr) — Dublin, Ireland