---
title: 'Lead Product Manager, Growth, Specialty Care at Spring Health'
canonical: 'https://feeny.ai/job/lead-product-manager-growth-specialty-care-spring-health-new-york-mncxq0x0my5j'
type: 'job'
last_seen: '2026-09-16'
---

# Lead Product Manager, Growth, Specialty Care at Spring Health

- **Company:** Spring Health
- **Location:** New York, NY
- **Work type:** hybrid
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-16
- **Apply:** https://job-boards.greenhouse.io/springhealth66/jobs/4721922005

## Job description

Our mission: eliminating every barrier to mental health.

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.

You will serve as a Lead Product Manager responsible for driving growth, engagement, and retention for our member population with complex care needs. This is a growth-oriented product leadership role. You will own the strategy, experimentation roadmap, and success metrics for improving how members enter, engage in, and remain in care over time, while maintaining clinical integrity and regulatory compliance. You will operate at the intersection of growth strategy, clinical care models, and product execution, shaping how Spring Health scales program impact through data-driven iteration, experimentation, and system-level thinking.

Please note that this is a hybrid role based in New York City, with an expectation to be in office 2-3 days a week. Our office is located at 60 Madison Avenue.

What you’ll be doing:

- Own the growth strategy for Specialty Care, defining how Spring Health improves activation, session attendance, retention, and progression through care for complex, high-acuity members.
- Identify, prioritize, and test growth levers across the member journey (e.g., patient onboarding, scheduling, care plan adherence, between-session engagement, transitions between phases of care).
- Build and maintain a continuous experimentation roadmap, partnering with data, engineering, and clinical teams to rapidly design ethical, clinically sound tests that drive measurable impact.
- Define and own growth KPIs (e.g., activation, attendance, retention, utilization, longitudinal engagement), ensuring metrics reflect both business outcomes and clinical intent.
- Translate clinical constraints and care models into scalable growth systems, balancing personalization with repeatability.
- Lead cross-functional teams to ship, measure, and iterate on member-facing experiences and internal workflows that remove friction from care engagement.
- Partner closely with clinical, legal, and compliance teams to ensure growth initiatives respect acuity, safety, and regulatory requirements.
- Collaborate with other PMs to ensure growth initiatives are cohesive across Specialty Care programs and aligned with broader Care and company-level objectives.
- Use qualitative insights, behavioral data, and experimentation results to continuously refine strategy and prioritization.
- Raise the bar for growth thinking within the Growth organization, embedding experimentation, learning velocity, and outcome-driven decision-making into how teams operate.

What success looks like in this role:

- Meet or exceed targets for utilization and revenue for Specialty Care.
- A clear, data-informed growth strategy that aligns clinical priorities with measurable engagement and retention improvements.
- Sustained improvements in activation, attendance, retention, and longitudinal engagement for high-acuity members.
- A robust experimentation culture where hypotheses are tested quickly, learnings are shared, and decisions are grounded in evidence.
- Growth initiatives that are ethically sound, clinically appropriate, and scalable, even in complex care contexts.
- Cross-functional teams are aligned on what growth means and how it’s measured.
- Your work meaningfully contributes to both member outcomes and business impact without compromising care quality.

What we expect from you:

- 7+ years of product management experience, with demonstrated ownership of growth-oriented product areas or portfolios.
- Proven experience as a Growth PM, owning funnels, experiments, and KPIs in consumer, B2B2C, or healthcare products.
- Strong experience designing and running experimentation programs (A/B testing, cohort analysis, iterative rollouts).
- Experience operating in regulated or high-stakes environments (healthcare, fintech, education, etc.) strongly preferred.
- Deep analytical fluency, with the ability to construct strong hypotheses, conduct hands-on analyses with data directly, and connect behavioral data to product decisions
- Comfort navigating ambiguity and making tradeoffs between growth velocity, clinical integrity, and user trust.
- Demonstrated ability to influence senior stakeholders and align teams without formal authority.
- Excellent communication skills, with the ability to clearly articulate growth strategy, insights, and tradeoffs.
- Experience leveraging AI, automation, or personalization systems to improve engagement and retention is a strong plus.
- Fluency with Looker, Mixpanel, Iterable, and/or Eppo.

The target base salary range for this position is $182,000 - $242,880, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using [Radford Global Compensation Database](https://springhealth.link/jd-2022-09-radfordcomp) at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed [here](https://www.springhealth.com/careers#:~:text=Our%20perks%20%26%20benefits) and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

- Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to [One Medical](https://www.onemedical.com/membership/) accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- We offer competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to [Noom](https://www.noom.com/), a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through [Carrot](https://springhealth.link/jd-2023-07-carrotbenefit), in addition to $4,000 reimbursement for related fertility expenses.
- Access to [Wellhub](https://springhealth.link/jd-2023-07-gympassbenefit),  which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to [BrightHorizons](https://www.brighthorizons.com/), which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.

Not sure if you meet every requirement? [Research shows](https://pubsonline.informs.org/doi/10.1287/mnsc.2023.4907) that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to [Thrive](https://www.springhealth.com/careers). If this role excites you, we encourage you to apply.

Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

## About Spring Health

## Company Overview
- **One-liner**: Spring Health provides an AI-native, global mental health platform that delivers personalized lifelong care through self-guided tools, coaching, therapy, medication management, and specialty care.
- **Entity Type**: Private (Series C/E, last reported valuation of ~$2.5B as of 2022)
- **Headquarters**: New York City, United States
- **Founded**: 2016
- **Founders**: April Koh (CEO) and Adam Chekroud (President)

## Core Business
- Primary industry: Mental Health Care / Healthcare IT
- Target customers: B2B (employers, health plans, channel partners) and B2B2C (employees of client organizations)
- Mission: "Eliminating every barrier to mental health" — providing high-quality, accessible, and data-driven mental healthcare to everyone.

## Products & Services
- **Spring Health Platform**: An AI-native, single platform that matches members to the right care (self-guided tools, coaching, therapy, medication management, and specialty care) based on a proprietary assessment. The platform is designed to follow individuals across jobs, moves, health plans, and life stages.
- **Spring Health Earn**: A likely employee rewards or outcomes-based offering (referenced on the about page).
- **Spring Health Study**: A research and validation arm (referenced on the about page).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (last reported at ~$2.5B in 2022; no recent funding round confirmed).
- **Key Metric**: Over 170 million people worldwide have access to Spring Health. The company is independently validated by JAMA Network Open and the Validation Institute, with members recovering 5.9 weeks faster than the leading competitor.
- **Notable Customers/Partners**: Highmark, Target, The Coca-Cola Company, BlackRock, Microsoft, Pfizer, Wawa.
- **Growth Signals**: Headcount of 2,783 employees (as of mid-2026) with yearly growth of +22.5%. LinkedIn followers have grown 35% year-over-year. The company has expanded globally with employees in over 80 countries.

## Competitive Advantages
- **AI-Native Platform**: Founded as an AI company in 2016, Spring Health uses a proprietary assessment and data-driven matching to get members to the right care quickly, reducing trial-and-error.
- **Clinical Validation**: Independently validated by JAMA Network Open and the Validation Institute, demonstrating meaningful clinical outcomes and faster recovery times.
- **Comprehensive Continuum of Care**: Covers the full spectrum from self-guided tools to medication management, reducing the need for members to seek care elsewhere.
- **Portable Platform**: Care follows members across jobs, moves, and life stages, increasing stickiness for both members and employer clients.
- **Employer ROI**: Proven 1.9x ROI for employer-sponsored behavioral health benefits.

## Strategic Focus
- **Mission-Driven Growth**: Scaling access to over 170 million lives while maintaining clinical quality and outcomes.
- **Global Expansion**: Building a distributed workforce across the US, India, UK, Mexico, Brazil, Canada, Germany, and many other countries.
- **Product Innovation**: Continuing to leverage AI for personalized care matching and measurement-based care.
- **Enterprise Sales**: Deepening relationships with large employers and health plans (e.g., Target, Microsoft, Pfizer).

## Why Work Here
- **Culture & Values**: Emphasizes "Mission first," "Science will win," "Embrace diverse teams and perspectives," "Move fast to change lives," "Candor with care," and "Take ownership." The company describes itself as in a phase of "hypergrowth."
- **Remote-First Culture**: "Your team members can be found in almost all time zones across the nation. You thrive when given the flexibility to work from home." The company provides tools and support for remote success.
- **Compensation & Equity**: Salaries benchmarked using the Radford Global Compensation Database. Offers incentive pay (role-dependent), equity (vesting starts at one year), and a 401(k) match up to 2% after 90 days.
- **Health & Wellness**: Health, Dental, Vision start on day one. Access to One Medical, HSA/FSA (company contributes up to $1K to HSA), Noom (weight management), and Wellhub (fitness/mindfulness). Mental health care through Spring Health itself.
- **Family Support**: Up to 18 weeks parental leave for birthing parents (16 weeks for non-birthing parent) after six months tenure. Fertility support via Carrot with $4,000 reimbursement. Access to Bright Horizons for child care, back-up care, and elder care.
- **Time Off & Sabbatical**: Competitive PTO (vacation, sick leave, 12 company holidays). At four-year anniversary, employees get a fully paid four-week sabbatical ("Spring Renewal").
- **Professional Development**: $1,000/year reimbursement. Focus Fridays (no meetings) and Focus Weeks throughout the year. Up to $200/year in donation matching.
- **Engineering Culture**: The company has a strong technical team (202 employees in technical roles) and is AI-native, suggesting a data-driven, innovation-oriented environment.

## Sources
1. [springhealth.com - Careers](https://www.springhealth.com/careers)
2. [springhealth.com - About Us](https://www.springhealth.com/about-us)
3. [springhealth.com - Homepage](https://www.springhealth.com/)
4. [springhealth.com - Open Roles](https://www.springhealth.com/open-roles)
5. [LinkedIn - Spring Health](https://www.linkedin.com/company/spring-health)

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