---
title: 'Lead Product Manager - Member Experience & Platform at FoundersCard'
canonical: 'https://feeny.ai/job/lead-product-manager-member-experience-platform-founderscard-new-york-z1pwyr6vbry7'
type: 'job'
last_seen: '2026-09-14'
---

# Lead Product Manager - Member Experience & Platform at FoundersCard

- **Company:** FoundersCard
- **Location:** New York, NY
- **Compensation:** $180k–$220k
- **Work type:** hybrid
- **Posted:** 2025-08-26
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/founderscard/32cffdf1-3efd-4507-bef5-b178a56aaec1

## Job description

Join us on our mission to empower founders and innovators to move faster, live better and access more.

FoundersCard is a premium lifestyle and business membership platform used by over 250,000 entrepreneurs, executives, and innovators around the world. Our members enjoy unparalleled access to elite travel perks, business benefits, and a curated network of like-minded leaders - all designed to accelerate their success.

We’re entering a bold new phase of product innovation—and we’re looking for a Lead Product Manager to own and evolve the core member experience across our platform. This includes our member web, mobile app, partner integrations, and our emerging AI-powered tools.

This is a high-impact, high-autonomy role for someone who can think strategically, move fast, and collaborate tightly with design and engineering to build a product members love.

## What you'll own

- Core member experience. From onboarding to renewal, you'll define and refine the digital journey for members, ensuring value is immediate, intuitive, and sticky.
- Mobile app and web experience. Lead the rebuild of our mobile app while optimizing the benefits home on web to ensure satisfaction, usability, and a premium feel.
- AI-powered features. Manage development of our AI Concierge and other machine learning–driven experiences that help members discover and access value faster.
- Benefit integrations. Streamline how benefits are surfaced, activated, and used; reducing friction, increasing engagement, and making redemption seamless.
- Engagement and satisfaction. Own key product KPIs including NPS, platform engagement, and retention. Continuously improve the experience through insight and iteration.

## What you'll do

- Define product strategy and translate it into prioritized roadmaps, clear briefs, and MVPs
- Build features and capabilities to drive our KPI, leveraging cross-functional collaboration with engineering, design, marketing, and partnerships
- Conduct and synthesize user research, usability testing, and behavioral analytics
- Scope and deliver experiments, A/B tests, and iterative improvements across the platform
- Represent the voice of the member while making strong tradeoffs between user needs, business goals, and technical constraints
- Own key systems and experiences across web and mobile, ensuring they scale with quality

## What we're looking for

- 6+ years of product management experience, ideally in consumer-facing (B2C) roles
- Proven success leading development of core mobile/web experiences and high-engagement features
- Familiarity with AI-powered customer interfaces, conversational UX, or personalization systems
- Strong UX instincts and a collaborative approach to working with designers; AI prototyping / vibe coding is a must
- Confident in using data to inform decisions, track KPIs, and drive product insight
- Excellent written and verbal communication skills—able to synthesize, influence, and ship
- Bias for speed—we’re small and nimble, and deliver more in days than most teams deliver in weeks
- Bonus: experience with subscription models, benefit platforms, or high-trust user flows

What’s in it for you

- A high-impact role with full ownership of a core part of the product
- The opportunity to build fast and break things in service of shaping the future of a premium membership platform
- Tight partnership with design and engineering leadership
- Competitive compensation: $180K–$220K base salary (depending on experience), plus bonus, 401(k), and comprehensive benefits
- Free lunch, snacks, and gym at our brand new office at 57th and Madison

## About FoundersCard

## Company Overview
- **One-liner**: FoundersCard is a membership community that empowers entrepreneurs and business leaders with premium benefits, insider experiences, and networking opportunities through partnerships with 500+ premium brands.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: New York, New York, United States (540 Madison Ave, 29th Floor, NY 10022)
- **Founded**: 2009
- **Founders**: Eric Kuhn (who previously founded VarsityBooks, took it public on NASDAQ, and later rebuilt it after delisting)

## Core Business
- Primary industry: Information Services / Membership Benefits & Networking
- Target customers: B2C/B2B hybrid — entrepreneurs, founders, small business owners, executives, and business leaders (80% of members are founders, entrepreneurs, owners & executives)
- Mission or purpose statement: "To help entrepreneurs grow and succeed by bringing together high-value advantages, valuable connections and support for the demands of building a business." The company was founded on the idea that entrepreneurs deserve the same access, privileges, and support traditionally reserved for top executives at large companies.

## Products & Services
- **FoundersCard Membership**: A paid membership program offering premium perks including elite airline status upgrades, VIP hotel rates (30–50% savings at luxury hotels worldwide), preferred pricing on travel, business, and lifestyle brands, and exclusive access to members-only networking events.
- **FC Signature Event Series**: Complimentary and members-only networking events designed for informal, high-quality connection-building among like-minded entrepreneurs (no speakers, no panels — simply networking in top venues).
- **Hotel & Travel Program**: Directly negotiated private member rates at top hotels and resorts with customized perks and flexible cancellation policies.
- **Partnership Ecosystem**: Access to discounts and benefits with 500+ curated brands, plus business tools and services that unlock growth for member companies.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held)
- **Key Metric**: Annual Revenue of approximately $15.2M USD; 250,000+ members (per company data sources) up to 300,000+ active members (per company website)
- **Notable Investors/Partners**: Partners include 500+ premium brands including leading airlines, luxury hotels, and lifestyle companies. Recent partnership: Carr Workplaces (national premium flexible office provider) offering complimentary one-year FoundersCard memberships to their customers. Company partner brand categories include travel, business, and lifestyle.
- **Growth Signals**: Headcount grew 8.8% YoY (+8 people); workforce distributed across 10 countries; strong employee talent sources include Louis Vuitton, LegalZoom, and Code and Theory; recent hires from Houston Oaks Country Club & Retreat, The Wentwood Companies, and OneCoast; LinkedIn followers grew 18.2% year-over-year to ~131K.

## Competitive Advantages
- **Founder-led credibility**: Founded by Eric Kuhn, a two-time entrepreneur who raised $40M+ in VC, scaled VarsityBooks to 200+ employees, navigated a NASDAQ listing, delisting, and successful re-listing — giving the brand authentic founder-to-founder resonance.
- **Curated brand network**: Negotiated access to 500+ premium brands creates a strong two-sided network effect — members get unique value that's hard to replicate, and brand partners get access to a high-value audience.
- **Community scale**: 130+ countries represented with a concentrated base of founders and executives, creating meaningful networking density in an exclusive context.
- **Multiple revenue and engagement surfaces**: Membership fees, hotel program, partnership deals, and event series diversify the business and deepen member retention.

## Strategic Focus
- Expanding the member community globally (members span 130+ countries) and growing the premium benefits ecosystem.
- Deepening B2B partnership channels, as evidenced by the Carr Workplaces partnership offering complimentary memberships to flexible-office customers.
- Building out product and analytics capabilities — reflected in active openings for Product Management, Analytics, and Membership Sales/Retention roles.
- Strengthening member retention and experience through a dedicated "Member Experience & Platform" focus.

## Why Work Here
- **Culture highlight**: A privately held, founder-led company with a mission-driven ethos rooted in supporting entrepreneurship — relevant for people who want to work directly on products that serve founders and business leaders.
- **Work arrangement**: Hybrid presence across offices in New York (Manhattan HQ) and Austin, Texas (two locations); workforce is distributed across 10 countries including the US, Bangladesh, Nigeria, Singapore, India, South Africa, UK, Israel, Poland, and Brazil.
- **Engineering culture**: Modern startup tech stack including Ruby on Rails, React, React Native, Python, SQL/MySQL, and Looker, plus design tools like Figma and Adobe XD. Product, design, and data analytics sit alongside partnership and member-success teams.
- **Perks & benefits**: Employees likely receive access to the FoundersCard membership ecosystem (travel, hotel, and lifestyle benefits) — a staple perk of working for the company.
- **Transparency**: Publicly available employer reviews rate the company 3.2/5.0 overall, with work-life balance at 3.6, compensation at 3.4, culture at 3.2, and career development at 3.0 (21 reviews). Candidates should weigh these signals. Salary ranges from public data: Partnerships ~$83K, Business Development ~$68K, Member Services Specialist ~$43K (annual).
- **Open roles (as of research date)**: Lead Analyst, Member & Product Analytics; Lead Product Manager — Member Experience & Platform; Membership Sales & Retention Specialist (Houston/Austin, TX).

## Sources
1. [lever.co — FoundersCard Careers](https://jobs.lever.co/founderscard)
2. [linkedin.com — FoundersCard Company Profile](https://linkedin.com/company/founderscard)
3. [founderscard.com — About Us](https://founderscard.com/about_us)
4. [cbinsights.com — FoundersCard Company Profile](https://www.cbinsights.com/company/founderscard)
5. [founderscard.com — Our Story](https://founderscard.com/our_story)

## Other roles at FoundersCard

- [Director, Benefit Partnerships - Business Vertical](https://feeny.ai/job/director-benefit-partnerships-business-vertical-founderscard-new-york-wgq290be6sv2) — New York, NY
- [Membership Sales & Retention Specialist](https://feeny.ai/job/membership-sales-retention-specialist-founderscard-houston-bn43h8x4bv0k) — Houston, TX
- [Lead Analyst, Member & Product Analytics](https://feeny.ai/job/lead-analyst-member-product-analytics-founderscard-new-york-65cv55zpnhba) — New York, NY