---
title: 'Lead product manager at WRITER'
canonical: 'https://feeny.ai/job/lead-product-manager-writer-san-francisco-gnbktexaqmfg'
type: 'job'
last_seen: '2026-09-09'
---

# Lead product manager at WRITER

- **Company:** WRITER
- **Location:** San Francisco, CA
- **Compensation:** $183k–$275k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/writer/524f62e1-106b-471a-ba75-d3aee1194940

## Job description

🚀 About WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

📐 About this role

This is a chance to help shape the next chapter of WRITER's product at a moment when generative AI is redefining how work gets done. As senior staff product manager, you'll report directly to Wil Pong, VP of Product, and operate as a force-multiplier across the product organization — setting direction where it's unclear, aligning stakeholders, and making sure our most critical initiatives ship with excellence.

You'll own ambiguous, high-impact problem spaces that span multiple product areas and teams, and you'll be equal parts strategist and operator. One moment you're shaping a multi-quarter roadmap; the next you're rolling up your sleeves to unblock execution. We're looking for someone who thrives at the intersection of customer empathy, technical depth, and business judgment — and who is energized by turning complex, evolving AI capabilities into products customers love.

🦸🏻‍♀️ Your responsibilities

- Drive high-impact product initiatives end-to-end, from discovery and problem definition through launch, adoption, and iteration across areas that span multiple squads and surfaces
- Shape product strategy and roadmap in partnership with the VP of Product and product leadership, translating company-level goals into clear, sequenced, ambitious bets
- Spend time with enterprise buyers, end users, and prospects to uncover unmet needs, validate problem-solution fit, and champion the customer voice in every decision
- Partner closely with engineering and design to define requirements, navigate technical tradeoffs, and build the right things in the right order, bringing real fluency to conversations about LLMs, agents, platform architecture, and data
- Align cross-functional stakeholders across go-to-market, sales, marketing, customer success, and executive leadership, communicating strategy and tradeoffs with crisp, audience-appropriate narrative
- Define and own success metrics for your areas, using data and qualitative signal to evaluate impact, course-correct, and tell the story of outcomes to leadership
- Raise the bar on product craft across the org by mentoring and coaching other PMs, modeling best practices, and strengthening a culture built on rigor, customer obsession, and velocity

⭐️ Is this you?

- 8+ years of product management experience with a track record of owning and shipping complex, high-impact products, ideally in SaaS, platform, infrastructure, or AI/ML-driven environments
- Senior- or staff-level experience operating autonomously across ambiguous, multi-team problem spaces and influencing outcomes well beyond your immediate team
- Genuine customer obsession — you instinctively go to the customer, synthesize signal from noise, and design from a deep understanding of real workflows and pain points
- Technical credibility to engage meaningfully with engineers and researchers on system design, LLM capabilities, data, and architecture, knowing when to go deep and when to defer to the experts
- A blend of strong strategic thinking and relentless execution — you can set a compelling vision one moment and sweat the details of a release plan the next
- Exceptional communication that you tailor for any audience, from a frontline engineer to the executive team, driving alignment without relying on org chart authority
- A mentor's instinct and a builder's drive, with the data-informed, outcome-driven mindset to define success up front and move with the speed this environment demands

Nice to haves

- Experience building products powered by LLMs, generative AI, or large-scale AI/ML systems
- Background in enterprise software, developer platforms, or developer-facing products
- Familiarity with AI governance, guardrails, and the operational considerations of deploying AI in regulated or high-stakes environments

🍩 Benefits & perks (US Full-time employees)

- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing through Galleri https://www.galleri.com/partner/writer
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice https://writer.com/legal/candidate-privacy-notice/.

## About WRITER

## Company Overview
- **One-liner**: WRITER provides an enterprise AI platform that enables organizations to build, activate, and supervise AI agents grounded in company data and powered by its own family of large language models (LLMs).
- **Entity Type**: Private (Series C; $326M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: May Habib (CEO) & Waseem AlShikh (CTO)

## Core Business
- **Primary Industry**: Enterprise AI / Generative AI Software Development
- **Target Customers**: B2B; Large enterprises in regulated industries (e.g., financial services, healthcare, professional services). Named customers include Accenture, Mars, Marriott, Uber, and Vanguard.
- **Mission Statement**: To expand human capacity through superintelligence by building trustworthy AI that unites IT and business teams for enterprise-wide transformation.

## Products & Services
- **WRITER Platform**: An end-to-end platform for building, deploying, and monitoring AI agents that are grounded in enterprise data and governed by IT controls. Includes an "AI Studio" for custom agent creation.
- **WRITER Agent**: A delegation-based agent that executes complex, multi-step workflows from natural language instructions (e.g., drafting reports, conducting research, generating compliant content).
- **Palmyra Family of LLMs**: WRITER’s own suite of purpose-built LLMs, designed for transparency, reliability, and control in regulated environments.
- **Security & Compliance Integrations**: Pre-built integrations with enterprise security, identity, and observability stacks (e.g., SSO, audit logs, role-based access controls) to meet compliance standards.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (total funding of $326M).
- **Key Metric**: Annual recurring revenue (ARR) estimated at $26M (source: LinkedIn company profile).
- **Notable Investors**: Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton Capital, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures.
- **Growth Signals**: Headcount of ~727 employees (+33.1% YoY); operates in 42 countries; LinkedIn followers grew +35.7% YoY to ~88k; expanding office footprint with hubs in San Francisco, New York, London, Chicago, and Austin.

## Competitive Advantages
- **Five-year track record of in-house LLM R&D**: Co-founders have been building AI for enterprise since 2013 (first company focused on machine translation). WRITER controls its own model stack, not just a wrapper on third-party APIs.
- **Enterprise-first DNA**: Platform is built from the ground up for governance, compliance, and IT integration — a key differentiator in regulated industries.
- **Purpose-built for agentic workflows**: Unlike generic chatbot platforms, WRITER focuses on autonomous, multi-step task execution with deep domain context.
- **Strong partner ecosystem**: Backed by a consortium of strategic investors including Salesforce, Adobe, Citi, and IBM, signaling deep enterprise channel potential.

## Strategic Focus
- **Agentic AI for the enterprise**: Moving beyond simple prompting to autonomous agents that can be delegated complex tasks.
- **Deepening IT and security integrations**: Making it easy for security and compliance teams to approve and deploy AI at scale.
- **Expanding AI research**: Continuing to invest in the Palmyra family of LLMs to maintain frontier capabilities.
- **Global expansion**: Growing presence across North America and Europe (offices in SF, NY, London, Chicago, Austin).

## Why Work Here
- **Hybrid culture**: The company is built around a mix of in-office collaboration and remote work. Offices are in San Francisco, New York, and London (plus Chicago and Austin).
- **Ownership mindset**: All employees receive company stock options, plus a 401k plan with employer contributions.
- **Growth opportunities**: "Expect to quickly improve your skills and expand your responsibilities" — learning and development stipend and generous PTO are provided.
- **Cutting-edge technical challenges**: Teams build advanced AI technology from scratch, solving problems few other companies tackle.
- **Comprehensive benefits**: Employer-covered medical, dental, and vision plans; life insurance; FSA; competitive parental leave; family-friendly policies.
- **Strong values-driven culture**: Emphasizes active listening, high standards, long-term thinking, and diverse perspectives.
- **Active hiring**: Multiple open roles across engineering, product, sales, and customer success (see careers page).

## Sources
1. [writer.com/about](https://writer.com/company/about/)
2. [writer.com](https://writer.com/)
3. [writer.com/careers](https://writer.com/company/careers/)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/getwriter)
5. [Ashby Careers Page](https://jobs.ashbyhq.com/writer)

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