---
title: 'Lead, Program Governance & Enablement at EQ Bank | Canada''s Challenger Bank'
canonical: 'https://feeny.ai/job/lead-program-governance-enablement-eq-bank-canada-s-challenger-bank-toronto-8azpt99c0ghv'
type: 'job'
last_seen: '2026-10-13'
---

# Lead, Program Governance & Enablement at EQ Bank | Canada's Challenger Bank

- **Company:** EQ Bank | Canada's Challenger Bank
- **Location:** Toronto, Canada
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-05
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.lever.co/eqbank/c40c0c17-1c33-4a69-8a82-0b849beff98d

## Job description

Purpose of the Job: The Lead, Program Governance & Enablement is an individual contributor role within the Integration Management Office (IMO). Working directly with the Senior Director, Program Management, the incumbent plays a key role in driving integration execution, governance effectiveness, and delivery outcomes across the program. The role is responsible for leading assigned integration workstreams, initiatives, and cross-functional deliverables while also providing governance, reporting, and program management support across the broader integration. The incumbent works with stakeholders across business and corporate functions to drive milestones, manage risks, issues, dependencies, decisions, and actions, and help remove blockers that may impact program delivery. In addition, the role brings together information from across the program to produce executive materials, governance reporting, and actionable insights for leadership decision-making. The role works closely with senior leaders, workstream owners, and delivery teams to ensure integration commitments are progressing as planned and that emerging issues are identified and addressed promptly. The role provides broad exposure across the integration, including the Executive Steering Committee, IMO All Hands, leadership updates, the integration program management platform, and consolidated reporting on contracts, Transition Service Agreements, synergies, and benefits. The role suits an organized, analytically strong individual who can structure problems, work through ambiguity, influence stakeholders, and drive outcomes in a complex environment. Relevant experience may come from management consulting, a Big Four firm, an internal strategy or transformation team, program management, or another demanding environment requiring structured problem-solving, stakeholder management, and executive communication.

Main Activities: Integration Workstream Leadership Lead complex integration workstreams and cross-functional initiatives, ensuring milestones, dependencies, risks, and deliverables remain on track. Partner across business, technology, risk, legal, and operations teams to drive execution and resolve issues. Provide status updates, recommendations and escalations to leadership while ensuring accountability for outcomes.

Executive Materials & Communications Create executive-level presentations, reports, and governance materials for leadership and steering committees. Translate complex or evolving information into clear, concise, and decision-focused narratives. Leverage AI tools to accelerate research, content development and reporting while ensuring quality, accuracy and consistency.

Program Governance & Coordination Coordinate governance processes, meeting materials, timelines, and executive submissions across the integration program. Track decisions, outcomes, actions, and follow-up activities to ensure effective execution. Serve as a key partner to program leadership, supporting strategic priorities, executive requests, and operational effectiveness.

Program Management Platform & Reporting Manage and enhance the integration program management platform to improve visibility and collaboration. Develop dashboards, reporting views, and executive summaries covering milestones, risks, dependencies, and program performance.

Drive automation and AI-enabled reporting solutions to improve efficiency and data quality.

RAID, Dependency, Decision & Action Management Maintain centralized tracking of risks, assumptions, issues, dependencies, decisions, and actions across the program. Monitor ownership, timelines, blockers, and escalation requirements to support timely resolution. Provide clear exception reporting and insights to support leadership decision-making and governance.

Contracts, TSAs, Synergies & Benefits Reporting Consolidate and report on contracts, Transition Service Agreements (TSAs), synergies, benefits, and value-capture initiatives. Partner with Finance, Legal, Procurement, Technology, and delivery teams to gather and align program updates. Highlight risks, gaps, dependencies, and integration impacts while supporting accurate enterprise-level reporting.

## Skills & Knowledge

- Strong problem-solving, analytical, organizational, and stakeholder management skills.
- Advanced PowerPoint and executive communication capabilities, with the ability to translate complex information into clear, decision-focused narratives.
- Experience with program governance, RAID and dependency management, dashboards, structured data, and AI-enabled research, analysis, and reporting.
- Sound judgment, attention to detail, and the ability to influence, navigate ambiguity, and drive actions to completion.

Education & Experience

- 5+ years of experience in program management, transformation, consulting, strategy, governance, integration management, or related fields.
- Bachelor's degree in Business, Commerce, Finance, Strategy, Technology, or a related discipline.
- Proven experience developing executive-level presentations, management reporting, and coordinating complex, cross-functional initiatives.
- Advanced proficiency in Microsoft PowerPoint, Excel, and Microsoft 365; experience in consulting, transformations, integrations, financial services, TSAs, contracts, synergies, or benefits reporting is an asset.

What Success Looks Like

- Deliver high-quality executive, governance, and All Hands materials accurately and on schedule.
- Maintain reliable program reporting across milestones, RAID items, dependencies, decisions, actions, and blockers.
- Ensure contract, TSA, synergy, and benefits reporting is consolidated, aligned, and linked to program outcomes.
- Proactively identify risks, gaps, overdue actions, and escalation needs while improving efficiency through automation, templates, and AI.

## About EQ Bank | Canada's Challenger Bank

## Company Overview
- **One-liner**: A Canadian challenger bank providing digital-first personal and commercial banking, lending, and asset management through its EQ Bank platform and parent company EQB Inc.
- **Entity Type**: Public (TSX: EQB)
- **Headquarters**: Toronto, Ontario, Canada
- **Founded**: 1970
- **Founders**: Not publicly available

## Core Business
- **Primary industries**: Banking, Financial Services, Digital Banking, Asset Management
- **Target customers**: B2C (Canadian consumers), B2B (small businesses, credit unions, commercial real estate borrowers)
- **Mission / purpose**: “Drive change in Canadian banking to enrich people’s lives” — challenging the status quo to bring more competition and better value to Canadians.

## Products & Services
- **EQ Bank**: Canada’s first all-digital, cloud-based bank offering high-interest savings, registered accounts, GICs, and everyday banking (SaaS-like digital platform)
- **Business Banking**: Recently launched all-digital banking platform for small businesses, offering greater value and a differentiated experience
- **Commercial Banking**: Lending focused on insured multi-unit residential securitization, serving builders and renovators of rental apartment supply
- **Insurance (Equitable Trust/Concentra)**: Home and auto insurance, estate and trust services
- **Asset Management (ACM Advisors)**: Alternative asset management for institutional investors
- **Credit Union Solutions**: Services for nearly 200 Canadian credit unions, serving approximately six million members

## Market Standing
- **Valuation / Market Cap**: Not directly disclosed in provided sources; combined assets under management and administration are $151 billion (company overview) – $138 billion (annual report). Market cap is not publicly available in the provided data.
- **Key Metric**: Annual revenue of $270 million (LinkedIn estimate); public company with SEC/TSX filings.
- **Notable Investors / Partners**: Exclusive financial partner of Loblaw Companies Limited’s PC Optimum™ loyalty program (18+ million members). Recognized as one of Forbes’ World’s Best Banks (2021‑2025) and named top bank in Canada and North America by The Banker (Financial Times, 2025).
- **Growth Signals**: 607,000 EQ Bank customers at end of Q4 2025 (18% YoY increase); directly serves over 779,000 customers; employee count grew to ~1,950 (from ~1,360 on LinkedIn, indicating significant hiring); moved into new national headquarters at EQ Bank Tower in Toronto (May 2025).

## Competitive Advantages
- **First-mover digital advantage**: Canada’s first all-digital bank, built on a proprietary cloud platform that enables rapid product development and fintech collaborations.
- **Challenger brand identity**: Distinct positioning as a “Challenger Bank™” that actively disrupts the big-five bank oligopoly, attracting customers seeking better value.
- **Massive embedded reach**: Exclusive partnership with PC Optimum (18M+ members) gives EQ Bank deep integration into daily Canadian spending.
- **Strong regulatory standing**: Operating as a Schedule I bank (7th largest by assets) with OSFI regulation, providing trust and stability.

## Strategic Focus
- **Open banking leadership**: Advocating for and integrating open banking to give customers control over their financial data and enable better choices.
- **Digital expansion**: Scaling the EQ Bank platform (record customer growth) and recently launching Business Banking to capture small business market.
- **Innovation & efficiency**: Leveraging cloud-native platform to drive best-in-class cost efficiencies and rapidly innovate new products.
- **Talent growth**: Investing in leadership development programs and building a pipeline of future leaders to sustain growth.

## Why Work Here
- **Culture**: Recognized on LinkedIn Top Companies list for workplace growth and career progression (2024) and Canada’s Best Workplaces™ (2023). Emphasizes authenticity, inclusion, and a “Challenger” mindset.
- **Work model**: Hybrid work model with flexible hours, generous vacation, and a “work from away” program.
- **Compensation & benefits**: Comprehensive medical, dental, vision, fertility, and mental health support; company equity via stock matching; retirement savings plan with matching; 12 weeks top-up pay for parental leave.
- **Growth & learning**: Annual learning budget; allowances for home office and wellness; structured internship, co-op, and Leadership Development Program (LDP) offering real responsibility, mentorship, and cross-functional rotations.
- **Wellness**: Employee assistance program, sick days, life and disability insurance.
- **Perks**: New national headquarters at EQ Bank Tower in downtown Toronto.

## Sources
1. [eqbank.ca - Company Overview](https://www.eqbank.ca/about-us/about/company-overview)
2. [eqbank.ca - Careers](https://www.eqbank.ca/about-us/about/careers)
3. [jobs.lever.co/eqbank - Job listings](https://jobs.lever.co/eqbank)
4. [linkedin.com/company/-eqbank - LinkedIn company page](https://linkedin.com/company/-eqbank)
5. [filecache.investorroom.com - EQB 2025 Annual Report](https://filecache.investorroom.com/mr5ircnw_eqbank2/1591/EQB-2025_Annual_Report_Final.pdf)

## Other roles at EQ Bank | Canada's Challenger Bank

- [Senior Executive Assistant](https://feeny.ai/job/senior-executive-assistant-eq-bank-canada-s-challenger-bank-toronto-7cbk879e3nb5) — Toronto, Canada
- [Intern - Software Engineer, Winter 2027](https://feeny.ai/job/intern-software-engineer-winter-2027-eq-bank-canada-s-challenger-bank-toronto-bce7d2hry69n) — Toronto, Canada
- [Director, Cyber Program & Transformation](https://feeny.ai/job/director-cyber-program-transformation-eq-bank-canada-s-challenger-bank-toronto-s0pz96mbctm8) — Toronto, Canada
- [Lead, Business System Analyst](https://feeny.ai/job/lead-business-system-analyst-eq-bank-canada-s-challenger-bank-toronto-zwjm8z3r5q5n) — Toronto, Canada
- [Intern - Public Relations (External Comms) Winter 2027](https://feeny.ai/job/intern-public-relations-external-comms-winter-2027-eq-bank-canada-s-challenger-8d95tww3e3an) — Toronto, Canada
- [Bilingual Residential Mortgage Underwriter](https://feeny.ai/job/bilingual-residential-mortgage-underwriter-eq-bank-canada-s-challenger-bank-qddzck1ax76z) — Montréal, Canada
- [Manager, Model Validation](https://feeny.ai/job/manager-model-validation-eq-bank-canada-s-challenger-bank-toronto-et5mbmazmbaz) — Toronto, Canada
- [Senior Director, Enterprise Execution](https://feeny.ai/job/senior-director-enterprise-execution-eq-bank-canada-s-challenger-bank-toronto-1wc9t5a1naw7) — Toronto, Canada
- [Senior Director, Marketing Enablement & Operations](https://feeny.ai/job/senior-director-marketing-enablement-operations-eq-bank-canada-s-challenger-xmm260pxex4e) — Toronto, Canada
- [Intern - Product Marketing Winter 2027](https://feeny.ai/job/intern-product-marketing-winter-2027-eq-bank-canada-s-challenger-bank-toronto-qshhq7nwwtgy) — Toronto, Canada