--- title: 'Lead Program Manager, AI & Work Transformation at Socure' canonical: 'https://feeny.ai/job/lead-program-manager-ai-work-transformation-socure-united-states-req49xh15rge' type: 'job' last_seen: '2026-11-12' --- # Lead Program Manager, AI & Work Transformation at Socure - **Company:** [Socure](https://feeny.ai/companies/socure) - **Location:** United States - **Compensation:** $150k–$185k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-11-12 - **Last confirmed live:** 2026-11-12 - **Apply:** https://jobs.ashbyhq.com/socure/fed81553-3054-4e81-8d9a-d5e5b3d2702c ## Job description Why Socure? Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day. We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading. ## About Socure Socure is the leading platform for digital identity verification, fraud prevention, and compliance. We help the largest enterprises make accurate identity and risk decisions with the speed, precision, and trust required in a digital-first world. Job Overview As the Lead Program Manager, AI and Work Transformation at Socure, you will bring program management and strategic structure to our enterprise AI efforts across Internal Transformation, AIDLC, and the Agentic Flywheel initiatives. You will partner with business and technical leaders to translate priorities into clear plans, coordinate cross-functional execution, manage dependencies, and make progress and decisions visible. You will also shape how we approach enablement, change management, and adoption across these efforts, including facilitating AI governance forums and delivering practical programming that helps teams apply AI to their work. This role is ideal for someone who can navigate complex initiatives with senior technical stakeholders while understanding the people, processes, and behaviors needed to make change stick. You will combine disciplined project management with strategic thinking, helping teams align on ownership, work through ambiguity, and turn AI priorities into measurable improvements in how Socure operates, builds, and delivers value. Job Responsibilities AI Operations & Enablement - Lead program planning and coordination across Internal Transformation, AI-DLC, the Agentic Flywheel and customer-facing AI initiatives. Align stakeholders and track milestones, owners, dependencies and risks, with enablement and change management built into each pillar's plan. - Run portfolio intake and prioritization with executive sponsors and pillar leaders. Bring together business value, team capacity, dependencies and readiness input from the owners; surface tradeoffs and support decisions on sequencing, scope and investment. - Partner with Internal Transformation leaders from workflow discovery and business case through rollout, adoption and benefit realization. Coordinate functional owners and technical teams to redesign work, automate high-value processes and reduce duplicated solutions. - Partner with AI-DLC leaders on project management and enablement, change and adoption plans. Align learning, communications and stakeholder readiness to their roadmap; track commitments and barriers with technical leaders who own implementation. - Partner with Agentic Flywheel leaders on project management, stakeholder alignment and how teams prepare for and adopt new ways of working. Track milestones, dependencies and risks, and shape enablement and change support with Data Science and Engineering leaders. - Run AI governance forums as decision-making and escalation mechanisms. Prepare options and recommendations, secure decisions from accountable owners, track commitments and close blockers across pillars; involve the appropriate technical, risk and investment decision owners. - Report program progress, stakeholder readiness, adoption and business value using measures agreed with pillar leads. Distinguish enablement activity from changes in how people work, and use technical-owner inputs when reporting pillar outcomes. - Shape the enablement and change-management approach across AI pillars. Identify affected audiences, clarify how work will change, and coordinate learning, communications, Champions, manager support and feedback with pillar leads, People/L&D and functional leaders. - Identify shared enablement needs and reusable practices across pillars. Partner with AI Incubation, IT and functional leaders to reduce duplicated efforts, clarify available tools and support, and route access, policy or tooling barriers to the right owners. Program Management & Cross-Functional Leadership - Maintain integrated program plans based on pillar leaders' roadmaps, with clear scopes, owners, milestones, resource needs, dependencies and adoption goals. Reconcile timelines and capacity, and escalate risks and decisions before they delay progress. - Run the cross-pillar project cadence, track commitments and coordinate action on blockers. Maintain clear risks and decisions, and give leadership a concise view of progress, change readiness, adoption, tradeoffs and business value. - Coordinate rollout and operational handoffs with named owners, accessible documentation, knowledge transfer and feedback loops. Ensure teams know what is changing, how to use new capabilities and where to get support after launch. Job Requirements - A bachelor's degree is required. PMP certification or an equivalent program management credential is a plus. - At least 7 years leading complex, cross-functional technology or business transformation programs, independently managing plans, stakeholders and commitments across technical and business workstreams. - Ability to translate strategic priorities into clear program plans, milestones and stakeholder responsibilities, and manage resource needs, dependencies, risks and decisions across concurrent workstreams. - Familiarity with AI and agentic capabilities and how they affect business, software and data-science workflows. Able to ask useful questions, translate technical updates and identify change impacts; engineering or machine-learning specialization is not required. - Evidence of measurable business improvements and sustained adoption. You can agree baselines and success measures with domain owners, distinguish activity from outcomes and use feedback and data to improve program and change plans. - Strong executive communication and technical-to-business translation, including clear decision briefs, stakeholder messages and reporting on progress, dependencies, adoption barriers and business impact. - Experience designing enablement and change approaches for managers, business teams and technical practitioners, connecting learning, communications, support and feedback to day-to-day work. - Experience facilitating governance, resolving ownership conflicts and influencing executive and technical stakeholders without reporting authority, plus a record of coaching colleagues and improving program practices. Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly. Follow Us! [YouTube](https://www.youtube.com/c/Socure) | [LinkedIn](https://www.linkedin.com/company/socure/) | https://x.com/socureme | [Facebook](https://www.facebook.com/socure/) ## About Socure ## Company Overview - **One-liner**: Socure provides an AI-powered platform for digital identity verification, fraud prevention, and risk decisioning, used by enterprises and government agencies to verify consumers, businesses, and employees. - **Entity Type**: Private (Series E) - **Headquarters**: Incline Village, Nevada, USA - **Founded**: 2012 - **Founders**: Johnny Ayers (CEO) ## Core Business - **Primary industry/industries**: Digital Identity Verification, Fraud Prevention, Risk Decisioning, RegTech - **Target customers**: B2B — primarily Enterprise and Government. Serves financial services (18 of top 20 banks), government agencies (13 U.S. states, 2 federal agencies), gaming/sportsbooks, healthcare, telecom, e-commerce, marketplaces, and fintechs. - **Mission or purpose**: To verify 100% of good identities and eliminate identity fraud. ## Products & Services - **RiskOS®**: The company’s core AI platform for identity and risk decisioning. It is a fully vertically integrated platform that allows customers to design, test, and deploy identity, risk, compliance, age assurance, and authentication workflows across the entire customer journey. - **Predictive Risk Score Solution**: A risk scoring solution that provides real-time fraud protection and decisioning. - **Effectiv (Acquired)**: An end-to-end identity fraud and payment risk management solution that adds transaction monitoring, credit underwriting, and Know-Your-Business (KYB) capabilities to the Socure platform. - **FedRAMP Authorized Solution**: A version of the platform authorized for use by U.S. federal government agencies. ## Market Standing - **Valuation/Market Cap**: Not publicly available (Private company). - **Key Metric**: Serves over 3,000 customers. The company has access to an identity graph of hundreds of billions of records and over 40 billion historical known outcomes. - **Notable Investors/Partners**: Investors are not explicitly listed on the provided sources, but the customer base includes Capital One, Citi, Chime, SoFi, Lili, Green Dot, Robinhood, Dave, Gusto, Poshmark, Uber, DraftKings, PrizePicks, and the State of California. - **Growth Signals**: - Achieved **FedRAMP Authorization** in April 2025, a significant milestone for selling to U.S. federal government agencies. - Acquired **Effectiv** to expand into payment risk management and credit underwriting. - Customer base includes 18 of the top 20 banks and 500+ fintechs. - Over 130 public sector organizations as customers. - Listed 100 open positions across the company. ## Competitive Advantages - **Vertically Integrated Platform**: Socure claims to be the industry’s only fully vertically integrated identity and risk platform, which it says delivers unparalleled auto-approval and fraud capture rates. - **Massive Data Graph**: Its identity graph of hundreds of billions of records and 40 billion historical outcomes provides a deep data moat that is difficult for competitors to replicate. - **Breadth of Use Cases**: The platform supports virtually any industry and use case, from workforce verification to prediction markets, making it a versatile partner. - **Government Authorization**: FedRAMP authorization gives it a unique and defensible position in the public sector market. ## Strategic Focus - **Government Expansion**: With the recent FedRAMP authorization, a major focus is expanding into federal and state government programs. - **Platform Expansion**: Integrating the Effectiv acquisition to offer a more comprehensive suite covering identity, payments, and credit risk. - **AI Innovation**: Continuing to leverage AI on "offense" to keep pace with the fast-moving AI threat landscape (deepfakes, synthetic identity fraud). ## Why Work Here - **Remote-First Culture**: Socure is a remote-first company with talent hubs in San Francisco, Seattle, New York, Washington DC, Miami, London, Chennai, Bangalore, and Hyderabad. Employees have flexibility and autonomy. - **High-Impact Work**: The company tackles hard problems in digital identity and fraud, which are central to trust in the digital world. The culture emphasizes high performance and purpose. - **Benefits**: - Market-competitive base salary and performance bonuses. - Equity for all full-time employees. - Comprehensive medical, dental, and vision insurance. - Mental health support. - 401(k) with company match. - Flexible PTO and generous paid parental leave. - Professional development stipend. - Work-from-home stipend and Deskpass access for coworking. - Hackathons to fuel innovation. - **Growth & Development**: Internal mobility and career pathing opportunities, access to the latest technology. - **Team Size**: Approximately 386 total employees (per Built In), with 100 open positions signaling strong growth. ## Sources 1. [socure.com](https://www.socure.com/) 2. [socure.com](https://www.socure.com/company/careers) 3. [socure.com](https://www.socure.com/company) 4. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/socure?source_page=%2Fcompany%2Fcareers) 5. [builtin.com](https://builtin.com/company/socure) ## Other roles at Socure - [Senior Product Manager, Identity Graph Platform Products](https://feeny.ai/job/senior-product-manager-identity-graph-platform-products-socure-new-york-vx2f3epjwm82) — New York, NY - [Associate Solution Consultant](https://feeny.ai/job/associate-solution-consultant-socure-new-york-y8v3zwkfmjdy) — New York, NY - [Lifecycle Marketing Manager](https://feeny.ai/job/lifecycle-marketing-manager-socure-san-francisco-0yr906awze2v) — San Francisco, CA - [Marketing Development Representative](https://feeny.ai/job/marketing-development-representative-socure-new-york-37ea2qxgwmbe) — New York, NY - [Head of Data Science, Compliance Products](https://feeny.ai/job/head-of-data-science-compliance-products-socure-san-francisco-q972fq84hzxs) — San Francisco, CA - [Staff Backend Graph Engineer](https://feeny.ai/job/staff-backend-graph-engineer-socure-united-states-wjjbd9v1yy9q) — United States - [Senior Post-Sales Solution Consultant, Federal Public Sector](https://feeny.ai/job/senior-post-sales-solution-consultant-federal-public-sector-socure-washington-z02q6tcc65s4) — Washington, DC - [Post-Sales Associate Solution Consultant, SLED (West)](https://feeny.ai/job/post-sales-associate-solution-consultant-sled-west-socure-san-francisco-bn7m5jngd4qp) — San Francisco, CA - [Executive Creative Director](https://feeny.ai/job/executive-creative-director-socure-san-francisco-edn720r7cnk9) — San Francisco, CA - [Senior Technical Program Manager, Partner Ecosystem](https://feeny.ai/job/senior-technical-program-manager-partner-ecosystem-socure-united-states-xzagbtqknfan) — United States