---
title: 'Lead Salesforce Engineer at MongoDB'
canonical: 'https://feeny.ai/job/lead-salesforce-engineer-mongodb-gurugram-40853qe0ggsx'
type: 'job'
last_seen: '2026-09-06'
---

# Lead Salesforce Engineer at MongoDB

- **Company:** MongoDB
- **Location:** Gurugram, India
- **Posted:** 2026-06-30
- **Last confirmed live:** 2026-09-06
- **Apply:** https://www.mongodb.com/careers/job/?gh_jid=8018420

## Job description

The IT SaaS Engineering Team plays a critical role in enabling MongoDB’s post-sales business processes, including Customer Success, Support, Renewals, Services, and account management workflows. By leveraging Salesforce and related business systems, the team ensures that post-sales teams have the tools, automation, security, and governance needed to effectively manage customer relationships, support customer outcomes, improve operational efficiency, and drive long-term customer growth.

With deep expertise in Salesforce development, platform governance, automation, integrations, and system operations, the team continuously enhances the CRM platform to support evolving post-sales business needs. The team partners closely with stakeholders across Customer Success, Technical Services, Revenue Operations, Sales Operations, Billing, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions.

We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

## Role Overview

We are looking for a highly experienced Lead Salesforce Engineer to drive the architecture, design, and evolution of critical Salesforce and CRM solutions supporting MongoDB’s post-sales business processes. This role combines deep technical leadership, hands-on solution design, cross-functional stakeholder partnership, people management, and a modern engineering mindset that embraces AI-powered development responsibly to improve productivity, quality, and long-term platform health.

The ideal candidate will have strong experience designing scalable Salesforce solutions for complex customer lifecycle processes, including customer success operations, support workflows, renewals, account management, customer health, and post-sales automation.

## What you’ll do

- Lead the architecture, design, and development of scalable Salesforce solutions supporting post-sales teams, including Customer Success, Support, Renewals, Services, and account management workflows
- Translate business requirements into secure, maintainable, and scalable technical solutions aligned with long-term platform strategy
- Partner closely with business stakeholders, product teams, and engineering teams to refine requirements and deliver high-quality post-sales solutions
- Oversee integrations between Salesforce and other enterprise platforms, ensuring reliable data flow and sound system design across the customer lifecycle
- Drive platform optimization across performance, scalability, usability, maintainability, and governance
- Establish and enforce engineering standards for coding, testing, documentation, CI/CD, and release management
- Troubleshoot complex technical and production issues and drive long-term, scalable resolutions
- Maintain technical documentation, including architecture decisions, design specifications, and implementation details
- Stay current with Salesforce platform capabilities, releases, and best practices, and proactively recommend improvements
- Proactively identify process and technical gaps, and help define and drive tech debt reduction initiatives, platform modernization efforts, and engineering efficiency improvements across the Salesforce ecosystem
- Leverage AI-powered engineering tools such as Apex Guru, GitHub Copilot, Salesforce Agentforce/Vibes, Claude Code, and similar capabilities to improve development productivity, code quality, design effectiveness, troubleshooting, and documentation, while applying strong judgment around security, privacy, accuracy, and responsible AI usage

## Responsibilities

- Provide technical leadership through architecture reviews, design reviews, code reviews, and engineering best practices
- Act as a subject matter expert on Salesforce development, platform capabilities, automation, integrations, and scalable CRM solution design for post-sales business processes
- Lead technical design sessions and identify gaps between current-state and future-state solutions
- Design and support scalable solutions for customer success, support operations, renewals, customer health, account management, and related post-sales workflows
- Evaluate emerging technologies, frameworks, and engineering practices, and drive proof-of-concepts where appropriate
- Mentor engineers across the team and foster a culture of ownership, collaboration, continuous learning, and engineering excellence
- Support team growth by coaching, developing talent, and helping build a high-performing engineering organization
- Influence business and technical stakeholders through strong communication, sound judgment, and effective problem-solving
- Operate effectively in a fast-changing environment by managing priorities, driving accountability, and ensuring high-quality execution

## Minimum Requirements

- Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
- 12+ years of experience in Salesforce engineering, application development, or technical leadership within global SaaS organizations
- Strong hands-on experience with Apex, Lightning Web Components, Flows, integrations, and Salesforce platform customization
- Strong understanding of Salesforce architecture, governor limits, design patterns, and scalable solution design
- Experience designing or supporting Salesforce solutions for post-sales functions such as Customer Success, Support, Renewals, Services, or customer lifecycle management
- Experience with DevOps, CI/CD, release management, and Agile/Scrum delivery models
- Salesforce Platform Developer II certification required; Salesforce Certified Application Architect and Salesforce Certified System Architect certifications strongly preferred

Success Measures

In 3 months, you will

Develop a strong understanding of MongoDB’s Salesforce ecosystem, post-sales business processes, and technical landscape. Build trusted relationships with key stakeholders across Customer Success, Support, Revenue Operations, and Engineering.

In 6 months, you will

Lead the technical design and successful delivery of critical Salesforce initiatives supporting post-sales workflows. Establish yourself as a trusted technical leader within the Business Systems team.

In 12 months, you will

Be the go-to technical leader for Salesforce architecture, complex solution design, and platform strategy for post-sales systems. Elevate team quality through strong technical leadership, mentoring, and scalable engineering practices

## About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our [Leadership Commitment,](https://www.mongodb.com/company) guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. [From employee affinity groups, to fertility assistance and a generous parental leave policy](https://www.mongodb.com/company/blog/culture/employee-benefits-that-make-a-difference-at-mongodb), we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys.[Learn more about what it’s like to work at MongoDB](https://www.mongodb.com/blog/channel/culture), and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID - 2273476298

## About MongoDB

## Company Overview
- **One-liner**: MongoDB provides a modern, multi-cloud data platform that enables organizations to build, deploy, and run data-intensive applications at scale.
- **Entity Type**: Public (NASDAQ: MDB)
- **Headquarters**: New York, USA
- **Founded**: 2007 (as 10gen; renamed MongoDB in 2013)
- **Founders**: Dwight Merriman, Eliot Horowitz, Kevin Ryan

## Core Business
- **Primary industry**: Database software and data platform (document-oriented NoSQL, multi-cloud, AI‑ready)
- **Target customers**: B2B – enterprises, SMBs, and individual developers; also B2C via embedded applications
- **Mission**: “Unleash the power of software and data” [[mongodb.com/company](https://www.mongodb.com/company?jmp=footer)]

## Products & Services
- **MongoDB Atlas** – Fully managed, multi-cloud database service (AWS, Azure, GCP) with built‑in analytics, serverless, and vector search capabilities. [[mongodb.com](https://www.mongodb.com/)]
- **MongoDB Enterprise Advanced** – Self‑managed database for on‑premises or private cloud deployments, with enterprise‑grade security and support.
- **MongoDB Community Server** – Free, open‑source document database for development and small‑scale production.
- **MongoDB Atlas Search & Vector Search** – Integrated search and AI‑driven vector capabilities on the same data platform.
- **MongoDB Realm / Device Sync** (legacy) – Mobile and edge data synchronization (superseded by Atlas Device SDKs).

## Market Standing
- **Valuation/Market Cap**: Not publicly available from provided sources (publicly traded; refer to stock exchange data).
- **Key Metric**: Annual revenue – reported in SEC filings (10‑K for fiscal year ended January 31, 2025) [[investors.mongodb.com](https://investors.mongodb.com/static-files/2e35ada9-36d6-4ea2-a03a-bbba3b559770)].
- **Notable Investors/Partners**: 1,000+ technology and service partners; over 67,000 customers across industries [[mongodb.com/company](https://www.mongodb.com/company?jmp=footer)].
- **Growth Signals**:
  - 5,550 total employees (as of mid‑2026) [[builtin.com](https://builtin.com/company/mongodb/faq/culture-values)]
  - 175,000+ builders (developers) joining the platform every month [[mongodb.com/company](https://www.mongodb.com/company?jmp=footer)]
  - Named “Best Place to Work in 2026” by Built In (Large Companies) [[builtin.com](https://builtin.com/company/mongodb/faq/culture-values)]
  - Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Cloud Database Management Systems (4th consecutive year) [[mongodb.com/company](https://www.mongodb.com/company?jmp=footer)]

## Competitive Advantages
- **Document model flexibility** – Schema‑less design allows rapid iteration and handling of diverse data types.
- **Multi‑cloud native** – Same developer experience across AWS, Azure, and GCP, reducing lock‑in.
- **Developer‑centric ecosystem** – Rich drivers, tools (Compass, Shell, VS Code extension), and a large community.
- **AI‑ready platform** – Native vector search and retrieval‑augmented generation (RAG) capabilities for generative AI workloads.
- **Strong partner & customer base** – Thousands of partners and a massive installed base (67k+ customers) create network effects.

## Strategic Focus
- **AI and vector workloads** – Deepening support for AI/ML use cases (vector search, RAG, Atlas for generative AI).
- **Hybrid and flexible work** – Offering in‑office, flexible (1–2 days per week), fully remote, and customer‑facing remote models to attract top talent [[mongodb.com/company/careers](https://www.mongodb.com/company/careers)].
- **Sustainability** – Reducing waste and carbon footprint (e.g., 58% waste reduction in FY24, 100% LED office lighting) [[mongodb.com/company](https://www.mongodb.com/company?jmp=footer)].
- **Developer education & ecosystem growth** – Expanding free tier, certifications, and community programs to drive platform adoption.

## Why Work Here
- **Culture & values**: Guided by principles like “Build Together,” “Make it Matter,” “Own What You Do,” and “Be Intellectually Honest” [[mongodb.com/company/careers](https://www.mongodb.com/company/careers)].
- **Inclusion**: Active Diversity, Equity & Inclusion programs and Employee Resource Groups (e.g., Veterans ERG) [[mongodb.com/company/careers](https://www.mongodb.com/company/careers)].
- **Flexible work models**: Options for in‑office, flexible hybrid, fully remote, and customer‑facing remote; 14 offices globally [[builtin.com](https://builtin.com/company/mongodb/faq/culture-values)].
- **Benefits**: Competitive compensation, plus benefits across four pillars – physical, emotional, financial, and family & community [[mongodb.com/company/careers](https://www.mongodb.com/company/careers)].
- **Career growth**: Leadership development programs, mentorship for students/graduates, and a “think big, go far” ethos.

## Sources
1. [MongoDB Careers Page](https://www.mongodb.com/company/careers)
2. [MongoDB About Page](https://www.mongodb.com/company?jmp=footer)
3. [MongoDB Homepage](https://www.mongodb.com/)
4. [MongoDB 10‑K (March 2025)](https://investors.mongodb.com/static-files/2e35ada9-36d6-4ea2-a03a-bbba3b559770)
5. [MongoDB Culture on Built In](https://builtin.com/company/mongodb/faq/culture-values)

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