---
title: 'Lead ServiceNow Developer at LIGHTFEATHER IO LLC'
canonical: 'https://feeny.ai/job/lead-servicenow-developer-lightfeather-io-llc-united-states-xqr98wf4jss4'
type: 'job'
last_seen: '2026-09-07'
---

# Lead ServiceNow Developer at LIGHTFEATHER IO LLC

- **Company:** LIGHTFEATHER IO LLC
- **Location:** United States
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/lightfeatheriollc/jobs/5417048008

## Job description

LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting.

Major responsibilities include helping design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used.

- Location: Fully Remote (EST hours)
- Job Type: Full-time
- Salary: $120,000–$140,000 annually, based on experience level.
- Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance

Responsibilities:

- Work independently and as a technical team member
- Work in multiple instances and domains, supporting internal and external customers
- Utilize an Agile/Scrum methodology to manage development work
- Advise functional and admin teams on design, development and overall ServiceNow best practices
- Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements.
- Solution and develop requested enhancements to existing ServiceNow applications
- Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc.
- Facilitate and support the rollout of new application and enhancements in ServiceNow
- Analyze system performance issues and determine performance enhancements

Required Qualifications and Skills:

- 5+ years of experience as a ServiceNow Developer.
- Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.)
- Demonstrable ability to communicate and listen well with business and technical people, regardless of title, with good self-awareness.
- Proven developer independent of the ServiceNow platform, with an emphasis on analytical and problem-solving skills.
- Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices.
- Experience working on project teams that leverage Agile/Scrum.
- Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring.
- Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions.

Preferred:

- ServiceNow CAD (Certified Application Developer)

Why Join LightFeather?

You'll be part of a team dedicated to meaningful impact, working on solutions that address mission-critical needs. Experience variety, fulfillment, and the opportunity to work with some of the best in the industry.

LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

## About LIGHTFEATHER IO LLC

## Company Overview
- **One-liner**: LightFeather is a mission-driven, woman- and service-disabled veteran-owned small business that modernizes federal legacy systems with cloud-native, AI/ML, and DevSecOps solutions.
- **Entity Type**: Private (small business; no disclosed funding rounds)
- **Headquarters**: Arlington, Virginia, United States
- **Founded**: 2018
- **Founders**: Sarah Fahden (Founder & CEO)

## Core Business
- **Primary industries**: Information Technology & Services, Federal Government IT, Cybersecurity, Cloud Computing, Artificial Intelligence / Machine Learning
- **Target customers**: B2G – U.S. federal agencies (DOJ, DHS, USCIS, IRS, DoS, PBGC)
- **Mission/Purpose**: “Delivering high-impact solutions across federal agencies” by combining technical expertise, operational excellence, and forward-leaning leadership to support complex modernization and transformation goals.

## Products & Services
LightFeather delivers professional services rather than packaged products. Its core capabilities are offered as service lines:

- **DevSecOps & System Modernization**: Secure, scalable DevSecOps pipelines, cloud migration, and modernization of legacy applications in environments up to Top Secret.
- **Cloud Engineering**: Architecture, migration, and operations across multi-cloud (GCP, Azure, AWS) with Infrastructure as Code.
- **Cybersecurity**: Continuous monitoring, SOC operations, Risk Management Framework (RMF), security control assessments, penetration testing, FISMA compliance, and ATO support.
- **Data Engineering & Business Intelligence**: Design and maintenance of robust data infrastructures (Databricks, Looker/Tableau modernizations), ensuring reliable, scalable data collection, storage, and processing.
- **Data Science (AI/ML & RPA)**: Machine learning, generative AI, behavioral forecasting, anomaly detection, identity resolution, biometric verification, and robotic process automation – including MLOps for production deployment.
- **UI/UX Design**: Human-centered design and human-centered design for federal applications.
- **Business Operations Support**: Operational analytics, Agile/SAFe delivery, and documentation with security and audit trail requirements.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company).
- **Key Metric**: Total headcount of 28 employees (LinkedIn, 2025) and 19 active job postings representing 375% monthly growth in openings.
- **Notable Certifications**: Woman-Owned Small Business (WOSB), Service-Disabled Veteran-Owned Small Business (SDVOSB), Veteran-Owned Small Business (VOSB) – enabling federal set-aside contracts.
- **Growth Signals**: LinkedIn followers grew 382.9% year-over-year to 6,944; job postings increased 171.4% year-over-year.

## Competitive Advantages
- Deep specialization in federal contracting with security clearance support (up to Top Secret).
- Small, agile team of senior engineers who operate with the discipline of federal compliance (RMF, ATO, FISMA).
- Certification status (WOSB/SDVOSB) provides preferential access to government contracts.
- Proven track record on high-impact projects: ML models trained on 600M+ federal records, real-time analytics on Databricks, and full-lifecycle modernization at DOJ, DHS, IRS, and other agencies.
- Modern technology stack (AI/ML, cloud-native, Databricks, ServiceNow, Unqork, Tableau) paired with veteran delivery experience.

## Strategic Focus
- Continue modernizing legacy federal applications using AI and cloud-native approaches.
- Expand DevSecOps, cloud engineering, and cybersecurity services across additional agencies.
- Strengthen capabilities in generative AI, MLOps, and multi-cloud operations while maintaining rigorous compliance.
- Grow the team strategically (19 open positions) to meet increasing demand from federal partners.

## Why Work Here
- **Culture**: Described as “fun, flexibility, and purpose” – a team of curious, creative people who care about meaningful work and each other.
- **Remote/Hybrid**: Remote-first company; encourages team members to work from the office less and reduce carbon footprint.
- **Growth**: Rapidly expanding (375% monthly hiring increase) with opportunities to work on cutting-edge federal AI/ML and cloud projects.
- **Engineering Culture**: Senior, deeply technical engineers who pair modern capabilities with federal delivery discipline. Exposure to full-lifecycle development, high-security environments, and mission-critical systems.
- **Benefits**: Not explicitly detailed in search results, but company emphasizes family-friendly policies and “get stuff done” autonomy.

## Sources
1. [lightfeather.io](https://lightfeather.io/) – Company homepage with service descriptions, mission, and certifications.
2. [linkedin.com](https://www.linkedin.com/company/lightfeather-io) – LinkedIn company page with headcount, growth rates, employee breakdown, and updates.
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/lightfeatheriollc) – Greenhouse career site with 19 open positions.

## Other roles at LIGHTFEATHER IO LLC

- [ServiceNow Business Analyst](https://feeny.ai/job/servicenow-business-analyst-lightfeather-io-llc-united-states-5p3e614de225) — United States
- [ServiceNow Platform Engineer](https://feeny.ai/job/servicenow-platform-engineer-lightfeather-io-llc-washington-1qk09fbp4gyb) — Washington, DC
- [Senior ServiceNow Developer - Public Trust Clearance](https://feeny.ai/job/senior-servicenow-developer-public-trust-clearance-lightfeather-io-llc-united-86kf7hdh6y2r) — United States
- [Full Stack Engineer](https://feeny.ai/job/full-stack-engineer-lightfeather-io-llc-united-states-vnwe11b43201) — United States
- [GCP Cloud/DevOps Engineer](https://feeny.ai/job/gcp-cloud-devops-engineer-lightfeather-io-llc-washington-eymej8f0nmkz) — Washington, DC
- [Senior Azure Cloud Engineer](https://feeny.ai/job/senior-azure-cloud-engineer-lightfeather-io-llc-washington-htzqv6evx04x) — Washington, DC
- [ServiceNow CMDB Engineer](https://feeny.ai/job/servicenow-cmdb-engineer-lightfeather-io-llc-washington-w2xqq06x7tkn) — Washington, DC
- [Senior ServiceNow Developer](https://feeny.ai/job/senior-servicenow-developer-lightfeather-io-llc-united-states-r0kvfxv6606j) — United States
- [Azure Cloud/DevOps Engineer](https://feeny.ai/job/azure-cloud-devops-engineer-lightfeather-io-llc-washington-5mrnf4b63d0n) — Washington, DC