---
title: 'Lead Site Reliability Engineer at Movable Ink'
canonical: 'https://feeny.ai/job/lead-site-reliability-engineer-movable-ink-new-york-ny-4fkkqh26awhb'
type: 'job'
last_seen: '2026-09-06'
---

# Lead Site Reliability Engineer at Movable Ink

- **Company:** Movable Ink
- **Location:** New York NY, United States
- **Posted:** 2026-07-14
- **Last confirmed live:** 2026-09-06
- **Apply:** https://movableink.com/job-listing?gh_jid=8064271

## Job description

Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world’s most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with close to 600 employees, Movable Ink serves its global client base with operations throughout North America, Central America, Europe, Australia, and Japan.

As one of our Lead Site Reliability Engineers, you will combine hands-on technical expertise with strategic technical leadership across infrastructure and software development. You will own the design and evolution of major systems within our multi-cloud, multi-region, active-active content serving platform that serves upwards of 25 Billion requests daily. Through a combination of architectural vision, cross-team collaboration and mentorship, you will help drive the reliability initiatives and define the technical strategy that scales our platform to 50 Billion requests per day and beyond.

Responsibilities:

- Define and drive the automation strategy for infrastructure tooling, establishing standards that minimize manual work, increase performance and reduce incident frequency and severity of incidents
- Own the design, reliability and evolution of core platform applications, mentoring team members on best practices and ensuring systems meet long-term business objectives
- Architect and lead the logging platform strategy, driving its design and balancing availability, retention and cost optimization
- Establish capacity planning and performance management frameworks, proactively identifying scaling opportunities and guiding teams through complex troubleshooting scenarios
- Lead cross-functional reliability initiatives with SRE and service engineering teams, influencing architectural decisions and championing practices that ensure resilient service delivery
- Demonstrate a  high level of  autonomy in anticipating, identifying, and addressing systemic weaknesses and opportunities for platform improvement without direct supervision.

Qualifications:

- Proven track record in Site Reliability or Software Engineering, designing, building, and owning scalable, resilient services with a focus on long-term reliability strategy
- Deep expertise in architecting and operating complex distributed systems such as Apache Pulsar, Apache Kafka, Grafana Loki, ScyllaDB/Cassandra, with the ability to guide teams through distributed system challenges
- Designing and owning automation strategies to manage services at scale, with expertise in establishing performance analysis frameworks and mentoring others on diagnostics and resolution
- Deep, hands-on experience (6+ years) in Site Reliability or Software Engineering, specifically leading and shaping multi-cloud architecture and strategy (AWS and GCP).
- Experience architecting and leading large-scale observability platforms, including defining observability standards and SLO frameworks. We use Prometheus and Thanos with Grafana Alloy, Loki and Tempo
- Experience leading on-call excellence, including driving improvements to monitoring and alerting strategies, automating runbooks and mentoring team members on incident response best practices. Every member of the SRE team does a week long on-call rotation
- Expert-level proficiency with infrastructure as code, including defining IaC standards and patterns across teams. We use Terraform and Chef
- Advanced Kubernetes expertise, including cluster architecture design, multi-tenancy strategies, and guiding teams on container orchestration best practices. We use EKS and GKE
- Proficiency in multiple programming languages with the ability to design and review code that meets reliability standards. We use NodeJS, Golang, Ruby, Python and shell scripting
- Advanced Linux systems expertise, with the ability to diagnose complex system-level issues and mentor others on performance tuning and troubleshooting

The base pay range for this position is $184,200 - 240,000 /year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience. Studies have shown that women, communities of color, and historically underrepresented people are less likely to apply to jobs unless they meet every single qualification. We are committed to building a diverse and inclusive culture where all Inkers can thrive. If you’re excited about the role but don’t meet all of the abovementioned qualifications, we encourage you to apply. Our differences bring a breadth of knowledge and perspectives that makes us collectively stronger.

We welcome and employ people regardless of race, color, gender identity or expression, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, ethnicity, family or marital status, physical and mental ability, political affiliation, disability, Veteran status, or other protected characteristics. We are proud to be an equal opportunity employer.

## About Movable Ink

## Company Overview
- **One-liner**: Movable Ink delivers AI-powered content personalization and decisioning software that helps brands create individualized customer engagements at scale.
- **Entity Type**: Private (acquired by Symphony Technology Group (STG) in June 2025)
- **Headquarters**: New York City, USA
- **Founded**: 2010
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industry**: Marketing technology (martech), AI-powered personalization, CRM automation
- **Target customers**: B2B – enterprise brands, marketers in retail, e-commerce, financial services, etc.
- **Mission / Purpose**: To help businesses earn attention in a world where time is precious and creativity is power – enabling marketers to amplify their voice and delight customers.

## Products & Services
- **Movable Ink Studio**: A 1:1 content personalization platform that transforms data into unique, personalized content at the moment of engagement (SaaS).
- **Movable Ink Da Vinci**: An AI-decisioning solution that curates content for each customer, optimizing batch messaging programs to drive revenue lift and improve experiences (SaaS).
- **Programmatic CRM by Movable Ink**: Automated, AI-driven orchestration of content variations, message curation, send-time and frequency optimization (SaaS).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (acquired by STG in June 2025 for an undisclosed amount)
- **Key Metric**: Over 500 employees (global); 200+ product + tech employees (as of 2025)
- **Notable Investors / Partners**: Symphony Technology Group (STG) – acquirer; partner network of nearly 100 verified integrations (e.g., ESPs, CDPs, analytics tools)
- **Growth Signals**: Named one of BuiltIn’s “Best Places to Work” in 2025 across multiple cities; won AI Breakthrough and AdExchanger AI Innovator awards; acquired by STG in June 2025; Adam Stambleck named CEO in March 2026; served as “the world’s most innovative brands” globally

## Competitive Advantages
- **AI-native personalization** with proprietary decisioning engine (Da Vinci) that differentiates from rule-based or static personalization tools.
- **Deep partner ecosystem** – nearly 100 verified integrations, allowing seamless fit into existing martech stacks.
- **Proven ROI** – Forrester TEI study found customers achieved over $20M in benefits over three years with payback under six months.
- **Enterprise scale** – powers high-volume, real-time personalization for global brands (e.g., Hibbett boosted email revenue 46% per send).

## Strategic Focus
- Continuing to scale AI-driven automation for customer engagement, especially in batch and triggered messaging.
- Expanding international presence (North America, Central America, Europe, Australia) and deepening partner integrations.
- Post-acquisition integration with STG while maintaining innovation in AI-decisioning and content generation.

## Why Work Here
- **Culture**: Emphasizes curiosity, grit, empathy, and collaboration; employee-owned culture with active ERGs (Movable Pink, Inklusive, LatINK, Black-Ink, Movable Ink Asians) and a company-wide culture committee (BCC).
- **Work Flexibility**: Hybrid work model; offices in New York (HQ), Chicago, Boston, San Francisco, and other global locations.
- **Benefits**: Comprehensive health, dental, vision; generous PTO (including holidays, birthdays, weddings); mental health and well-being benefits; 401K contribution (US); competitive parental leave and support; volunteer opportunities; social events and company talent show.
- **Recognition**: BuiltIn Best Places to Work 2025 (multiple cities), Inc. Magazine Best Workplaces, Fortune 100 Best Midsize Companies to Work For 2025, National Retail Federation’s “Best Marketing Automation Solution”.
- **Interview Process**: Focus interviews using A-Method (Top Grading); reference checks; virtual interviews via Zoom; encourages candidates to ask questions.

## Sources
1. [movableink.com - Careers](https://movableink.com/careers)
2. [movableink.com - About](https://movableink.com/about)
3. [movableink.com - Home](https://movableink.com/)
4. [movableink.com - Hiring FAQ](https://movableink.com/careers/faq)
5. [builtin.com - Movable Ink Jobs](https://builtin.com/company/movable-ink/jobs)

## Other roles at Movable Ink

- [Client Experience Associate](https://feeny.ai/job/client-experience-associate-movable-ink-atlanta-tyby8g760seb) — Atlanta, GA
- [Client Experience Associate](https://feeny.ai/job/client-experience-associate-movable-ink-new-york-q7w05tegq8ns) — New York, NY
- [Senior Technical Product Manager](https://feeny.ai/job/senior-technical-product-manager-movable-ink-toronto-ebqv5d2zkq6c) — Toronto, Canada
- [Client Experience Associate](https://feeny.ai/job/client-experience-associate-movable-ink-munich-0dkgr2gj3fs5) — Munich, Germany
- [Director of Product Management, Data Integrations](https://feeny.ai/job/director-of-product-management-data-integrations-movable-ink-united-states-jk1c9gn0y65g) — United States
- [Web Manager](https://feeny.ai/job/web-manager-movable-ink-san-jose-8qg7az1xm7zp) — San Jose, Costa Rica
- [Principal Technical Product Marketing Manager](https://feeny.ai/job/principal-technical-product-marketing-manager-movable-ink-new-york-yh5x49gekfae) — New York, NY
- [Operations Analyst](https://feeny.ai/job/operations-analyst-movable-ink-costa-rica-gmjnh6gzxthm) — Costa Rica
- [Personalization Producer L3](https://feeny.ai/job/personalization-producer-l3-movable-ink-costa-rica-x15vr2pb1g1d) — Costa Rica
- [Senior Salesforce Administrator](https://feeny.ai/job/senior-salesforce-administrator-movable-ink-toronto-75p5da8qcpwn) — Toronto, Canada