---
title: 'Lead Software Engineer - Member Experience at Neko Health'
canonical: 'https://feeny.ai/job/lead-software-engineer-member-experience-neko-health-london-4pjeyxrwk89v'
type: 'job'
last_seen: '2026-09-06'
---

# Lead Software Engineer - Member Experience at Neko Health

- **Company:** [Neko Health](https://feeny.ai/companies/neko-health)
- **Location:** London, United Kingdom
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-02-20
- **Last confirmed live:** 2026-09-06
- **Apply:** https://jobs.ashbyhq.com/neko-health/ac0df981-198c-4222-9ce6-eb1a0a47aad3/application

**Skills:** Full-stack engineering, System design, AI coding tools, Claude Code

> Design and build high-polish, fail-safe user experiences for member-facing applications and clinical workflows. Lead by example in system design, product thinking, and AI-native engineering excellence while collaborating across Product, Data Science, and Hardware teams.

## Job description

## MISSION

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

## Role Purpose

As a Lead Software Engineer in Product Engineering, you will be responsible for designing and building high-polish, fail-safe user experiences across our member-facing applications and clinical workflows. This role blends deep system design, product thinking, and AI-native engineering excellence.

You will lead by example in an environment where engineers invest in understanding the "why" before deciding the "how," own outcomes end-to-end, and look for the architectural change or automation that makes things 10x better rather than incrementally improved. You will work across Product, Data Science, and Hardware teams in a vertically integrated organisation where your decisions directly influence member trust, clinic reliability, and Neko's ability to scale.

What You Will Deliver in the First 6 to 12 Months

- Become a fully ramped core contributor within your first 3 months, owning meaningful parts of the Member Experience or Medical Excellence product domains.
- Architect and deliver end-to-end features that significantly enhance customer journeys, ensuring experiences are seamless, resilient, and clinically safe. There is nothing too hard to solve for our members.
- Introduce and champion AI-first workflows, using tools such as Claude Code to handle the 80% so your focus stays on the system design and outcomes that truly matter.
- Drive clarity in ambiguous problem spaces. Surface problems early, ask the right questions about context and intent, and provide direct and honest feedback even when there is no perfect answer.
- Lead critical reliability and quality initiatives, ensuring member-facing systems are robust, scalable, and able to support Neko's rapid growth.
- Influence and mentor other engineers, raising the bar for technical excellence, problem-solving depth, and customer centricity.
- Collaborate with cross-functional partners across Product, Data Science, and Hardware to align system design with real-world clinical and operational needs.

## Minimum Qualifications

- Demonstrated experience building and operating large-scale products with real customer usage.
- Proven strength in full-stack engineering with a strong product sense and ownership mindset. You solve the problem regardless of the tool.
- Daily use of AI coding tools, with a deeply curious mindset and the ability to articulate when and how AI accelerates development.
- Evidence of deep problem-solving ability, thinking beyond assigned tasks to deliver impactful, member-first outcomes.
- Experience designing or contributing to complex systems in production environments.
- Ability to work effectively with non-engineering teams and translate technical decisions into business impact.

## About Neko Health

## Company Overview
- **One-liner**: Neko Health is a healthcare technology company that has engineered a proprietary, data-driven preventive health scan to detect early signs of disease in otherwise healthy individuals.
- **Entity Type**: Private (Funding Stage: Series A)
- **Headquarters**: Stockholm, Sweden
- **Founded**: 2018
- **Founders**: Daniel Ek (Co-founder, also founder/CEO of Spotify) and Hjalmar Nilsonne (Co-founder)

## Core Business
- Primary industry/industries: Healthcare Technology, Preventive Medicine, Clinical Diagnostics
- Target customers: B2C – Health-conscious individuals; B2B Potential – Self-insured employers
- Mission or purpose statement: “To provide healthcare that’s proactive instead of reactive – so that people can live longer, healthier lives.”

## Products & Services
- **[The Neko Health Scan]**: A 60-minute, full-body health check that captures millions of data points across the skin, heart, blood, and circulation using four proprietary devices (Derma, Spectrum, Echo, and Neko Lens). Includes an unrushed consultation with a doctor where results are discussed immediately. The scan is priced at approximately 2750kr (~$260) in Sweden and is designed for asymptomatic, healthy individuals looking for prevention.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (as of mid-2026).
- **Key Metric**: Total Funding – **$325.1M** (one prior funding round).
- **Notable Investors/Partners**: Backed by “investors who have built and scaled some of the most ambitious technology companies of the last two decades” (individual names not publicly listed on career page). The company has strong ties to the tech and startup ecosystem.
- **Growth Signals**: Over 1,000 employees (more than half in clinical roles). Aggressive expansion with active clinic locations in London, Manchester, Birmingham, Stockholm, and plans for more. Job postings have increased +344.4% year-over-year (as of mid-2026), indicating rapid scaling.

## Competitive Advantages
- **Proprietary Hardware**: All four scanning devices are designed, engineered, and assembled in-house in Stockholm, creating a hard-to-replicate technological moat.
- **Integrated Clinical Model**: Unlike traditional clinics or digital health apps, Neko combines its proprietary hardware with on-site doctors, clinical researchers, and data science under one roof with a low patient volume per doctor ( ~9 members/day vs. 30+ in standard care). This enables a focus on prevention, not just treatment.
- **Data Moat**: The system captures millions of structured data points per scan, allowing for peer benchmarking and longitudinal tracking over years, creating a powerful, network-effect dataset for preventive health insights.
- **Leadership**: Co-founded by Daniel Ek (Spotify) and Hjalmar Nilsonne.

## Strategic Focus
- **Scaling the Scan Room**: Neko is actively testing a second-generation modular scan room platform designed to capture more signals and scale to new locations.
- **Global Expansion**: Opening new clinics across the UK and Europe, with a clear intent to make the service more accessible.
- **Clinical Research & Governance**: Continued focus on validating their devices with clinical studies and building a clinical leadership team (including ex-NHS and Amazon Health executives) to establish preventive care as a formal clinical discipline.

## Why Work Here
- **Mission-Driven**: The company was founded to solve the fundamental problem of late-stage diagnosis by focusing on prevention. The work is presented as having a direct, positive impact on human longevity.
- **Culture & Engineering**: The company actively showcases a deep engineering culture where “clinical insight can become a hardware iteration overnight.” Clinicians and engineers share the same floor, fostering rapid iteration and innovation.
- **Compensation & Benefits**: Salaries are benchmarked via market research. Benefits include comprehensive Medical, Dental, and Vision Insurance, 401K, Paid Time Off, Life Insurance, Disability Insurance, CME Days, and Commuter Benefits.
- **Work Model**: Roles are **on-site** at specific clinic locations. Training for medical roles is fully paid. The interview process is designed to give candidates a feel for the culture and mission.
- **Growth Trajectory**: With 80+ active job postings and triple-digit growth in hiring, the company is in a high-growth phase, offering significant career development opportunities.

## Sources
1. [nekohealth.com](https://www.nekohealth.com/en)
2. [nekohealth.com](https://www.nekohealth.com/us/en/about)
3. [linkedin.com](https://www.linkedin.com/company/nekohealth)
4. [nekohealthcareers.com](https://www.nekohealthcareers.com/)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/neko-health)

## Other roles at Neko Health

- [Clinic Manager](https://feeny.ai/job/clinic-manager-neko-health-new-york-xqp2fepby0cw) — New York, NY
- [Real Estate Transaction Lead, West](https://feeny.ai/job/real-estate-transaction-lead-west-neko-health-san-francisco-e3awv19f1pgh) — San Francisco, CA
- [Cardiac Sonographer](https://feeny.ai/job/cardiac-sonographer-neko-health-miami-xgb2gyd63szk) — Miami, FL
- [Signature Concierge](https://feeny.ai/job/signature-concierge-neko-health-miami-vcpfnjjbmm8g) — Miami, FL
- [People Enablement Lead](https://feeny.ai/job/people-enablement-lead-neko-health-stockholm-7n84nz1cefpr) — Stockholm, Sweden
- [Workday Integration Specialist](https://feeny.ai/job/workday-integration-specialist-neko-health-london-tgd5ge22kmn1) — London, United Kingdom
- [Category Manager, Medical Equipment Lead](https://feeny.ai/job/category-manager-medical-equipment-lead-neko-health-stockholm-65yx21kg0m8w) — Stockholm, Sweden
- [Clinic Manager](https://feeny.ai/job/clinic-manager-neko-health-washington-jz70kv6mf1fh) — Washington, DC
- [Laboratory Technologist](https://feeny.ai/job/laboratory-technologist-neko-health-washington-r7kytzwjv671) — Washington, DC
- [Laboratory Technical Supervisor](https://feeny.ai/job/laboratory-technical-supervisor-neko-health-washington-82yebvhrr8g0) — Washington, DC