---
title: 'Lead Software Engineer at Toshiba Global Commerce Solutions - External'
canonical: 'https://feeny.ai/job/lead-software-engineer-toshiba-global-commerce-solutions-external-guadalajara-bwp1k03jr3fn'
type: 'job'
last_seen: '2026-09-07'
---

# Lead Software Engineer at Toshiba Global Commerce Solutions - External

- **Company:** Toshiba Global Commerce Solutions - External
- **Location:** Guadalajara, Mexico
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/toshibaglobalcommercesolutions/jobs/5231290007

## Job description

Toshiba Global Commerce Solutions is seeking a hands-on Lead Software Engineer to drive end-to-end solution delivery for major retail platforms. In this role, you will own hands-on implementation (feature development, technical design, code reviews), engagement leadership (client-facing technical lead, trade-off decisions, mentoring), and operational ownership (delivery sign-off, post-release support) of high-impact solutions, translating business requirements into working software you help build. You will drive Dual-Track Agile processes, contributing to the Discovery Track through rapid prototyping and feasibility validation, and leading the Delivery Track to ensure quality, traceability, and measurable outcomes.

The ideal candidate is a senior software engineer who codes daily, prototypes proactively, and integrates AI/agent workflows across the software lifecycle—from analysis and design to testing, documentation, and code generation—while bringing the technical leadership to drive client engagements forward. You will mentor teams, make critical technical trade-offs, and take full accountability for delivery sign-off and post-release support.

This role requires strong retail platform domain knowledge (POS systems, store operations), cloud-native development experience, and fluency with generative and agentic AI tools to accelerate delivery while preserving code quality and architectural integrity. You will be a key driver of engineering excellence, ensuring solutions are both innovative and operationally robust.

## Key Responsibilities

- Instrument and leverage AI/agentic workflows in your daily development to accelerate design, prototyping, code generation, test-case creation, specification drafting, and automated validation across the software lifecycle.
- Apply AI-assisted development practices in your own work, model best practices for the team, and ensure ethical compliance and responsible integration of generative AI tools.
- Own end-to-end solution delivery across Discovery and Delivery Tracks, personally building validated prototypes, contributing to formal designs, decomposing work into deliverables, and shipping accepted technical implementations.
- Drive the Discovery Track under Dual-Track Agile by writing working prototypes and demoing solutions to validate feasibility and align stakeholders before full implementation.
- Translate discovery outcomes into delivery backlog items and partner with implementation teams to ensure design intent, code quality standards, and non-functional requirements are preserved throughout delivery.
- Contribute to technical design across products and integrations: produce ADRs, interface contracts, data models, sequencing diagrams, migration/rollback plans, and traceability matrices, partnering with architects on broader governance.
- Serve as the primary technical lead in client engagements: facilitate workshops, present technical solutions, make trade-off decisions, drive approvals, and act as a subject-matter expert for assigned platform areas.
- Personally implement critical components and complex features in modern retail platform stacks, set the bar for code quality through your own work, and review and approve deliverables from implementation teams.
- Apply and reinforce engineering standards, reusable integration patterns, and non-functional requirements (security, scalability, observability) across client solutions.
- Mentor and upskill engineers on AI-assisted development, Dual-Track workflows, specification-driven design, and platform best practices, primarily through pair programming, code reviews, and example-driven leadership.
- Contribute to platform and product strategy, identifying reusable assets, API-first designs, and technical gaps requiring investment.
- Own risk analysis and mitigation for technical decisions, including backward compatibility, data integrity, and compliance constraints.

Must-Have Qualifications

- Bachelor’s degree in Computer Science, Engineering, or equivalent experience.
- Applying and utilizing AI-assisted tools and workflows (e.g., GitHub Copilot, Cursor, Claude Code) for design, coding, test generation, and documentation.
- 8 to 10 years of professional software development experience with current, daily hands-on coding and prototyping in modern technology stacks.
- 5+ years building cloud-native, microservices, or event-driven systems, with experience in Azure or equivalent cloud platforms.
- Strong proficiency in technology stacks such as Java/Spring Boot, TypeScript, React/Vue.
- Proven experience owning end-to-end solution delivery, including design, implementation, and post-release operational accountability for medium-to-large projects.
- Track record of building production code, prototypes, and reference implementations to validate solution feasibility.
- Strong experience with REST/OpenAPI, messaging platforms, and relational/non-relational databases (SQL/NoSQL).
- Hands-on proficiency with CI/CD, containerization, Docker, Kubernetes, deployment tooling, automated testing, and AI/agentic workflows to accelerate the software lifecycle.
- Practical experience with generative AI and AI-assisted development tools (e.g., GitHub Copilot, Claude Code, Cursor) with measurable impact on delivery.
- Excellent stakeholder communication skills, able to facilitate workshops, present technical solutions, and collaborate across business and engineering teams.
- Proven leadership in mentoring engineers, conducting thorough code reviews, and championing engineering best practices across teams.

## About Toshiba Global Commerce Solutions - External

## Company Overview
- **One-liner**: Toshiba Global Commerce Solutions is the global market share leader in retail store technology, providing integrated point-of-sale (POS) systems, self-checkout solutions, software, and services to retailers worldwide.
- **Entity Type**: Private (wholly owned subsidiary of Toshiba TEC Corporation, which is publicly traded on the Tokyo Stock Exchange)
- **Headquarters**: Durham, North Carolina, United States (Research Triangle Park)
- **Founded**: 2012
- **Founders**: Not publicly available (established as a corporate spin-off/restructuring within the Toshiba group)

## Core Business
- **Primary industry/industries**: Retail Technology, Point-of-Sale (POS) Systems, Self-Checkout Solutions, Commerce Software, Hardware Manufacturing
- **Target customers**: B2B – Enterprise retailers, grocers, mass merchandisers, hospitality, specialty retail, convenience stores, and department stores
- **Mission or purpose statement**: "To empower retail to thrive and prosper." The company’s vision is "A world of resilient retailers that create joyful experiences and drive vibrant economies."

## Products & Services
- **ELERA Platform (SaaS/IoT)**: An integrated commerce platform connecting POS, self-checkout, mobile, and back-office solutions for retailers, designed for speed, security, availability, and flexibility. It powers IoT and edge device management.
- **POS Systems (Hardware & Software)**: A full range of point-of-sale terminals, peripherals, and software—including countertop, mobile, and kiosk solutions—for in-store transactions and customer engagement.
- **Self-Checkout Solutions**: Industry-leading self-checkout units (2.8 million+ shipped in 2024).
- **Retail Software Solutions**: Software for inventory management, order management, customer engagement, and digital transformation.
- **Professional & Managed Services**: Consulting, implementation, maintenance, and support services for retail technology deployments globally.

## Market Standing
- **Valuation/Market Cap**: Not disclosed privately. Parent company Toshiba TEC Corporation (TSE: 6588) has a market cap of approximately ¥420 billion (~$2.8 billion as of mid-2025, fluctuates).
- **Key Metric**: Annual Revenue of $301.5 million (2025 estimate from LinkedIn data). The company shipped 2.8 million+ POS and self-checkout units in 2024.
- **Notable Investors/Partners**: Wholly owned by Toshiba TEC Corporation. Key partners include global systems integrators and channel partners (e.g., HCLTech, Tata Consultancy Services, Lenovo, Compucom, CTG).
- **Growth Signals**: Employee headcount grew +1.8% YoY (1,768 total). Active in 38 countries, serving customers in over 120 countries. Ranked #1 in worldwide EPOS installations and #2 in self-checkout installations. The company is investing heavily in AI-enabled reliability and cloud platform engineering (evidenced by recent job postings).

## Competitive Advantages
- **Global #1 Market Share**: The company is the global market share leader in retail store technology (EPOS and self-checkout), providing a deep installed base and brand trust.
- **End-to-End Portfolio**: Offers a complete, integrated stack of hardware, software, and services, reducing complexity for enterprise retailers.
- **Toshiba Brand & Scale**: Backed by the massive Toshiba TEC Corporation, providing financial stability, R&D investment, and a global supply chain.
- **Deep Retail Expertise**: 100% dedicated to retail, with domain knowledge across grocery, mass merchant, hospitality, and specialty segments.
- **Proven Track Record**: 205,000+ POS and self-checkout units installed worldwide; 2.8 million+ units shipped in 2024.

## Strategic Focus
- **Cloud & AI Transformation**: Heavily investing in the ELERA platform with AI-enabled reliability, performance engineering, and cloud-native infrastructure.
- **Digital Transformation for Retailers**: Helping retailers accelerate digital in-store experiences, modernize legacy systems, and adapt to changing consumer behaviors.
- **Global Expansion**: Serving over 120 countries and continuing to grow presence in EMEA and Latin America.
- **Sustainability & Resilience**: Focus on long-term, sustainable customer relationships and resilient retail operations.

## Why Work Here
- **Culture & Values**: The company promotes a "We Are R.E.T.A.I.L" culture emphasizing Respect, Empowerment, Teamwork, Adaptability, Integrity, and Leadership. They are committed to fostering belonging through Employee Resource Groups (ERGs) including Women’s Impact Network, South Asian Community, Blacks United in Leadership and Technology (B.U.L.T.), and Valor.
- **Remote/Hybrid/Office Policy**: Most roles are based in Durham, NC. Some field service and remote engineering positions exist. The company operates globally with offices in many countries.
- **Notable Perks & Engineering Culture**: The company is actively hiring for AI-enabled roles (e.g., Senior Cloud Engineer, AI-Enabled Reliability). Engineering roles focus on modern stacks (cloud, IoT, edge computing, performance engineering). The company has a significant technical workforce (28% in technical roles). Strong ties to local universities (e.g., North Carolina State University). Employee reviews on LinkedIn give an overall rating of 2.9/5.0 (from 823 reviews), with compensation rated at 3.3/5.0—suggesting competitive pay but room for growth in culture/career advancement.
- **Job Openings (as of mid-2025)**: 44 active positions including software engineers, cloud engineers, field service technicians, product managers, legal counsel, and HR roles.

## Sources
1. [commerce.toshiba.com](https://toshibacommerce.com/wps/portal/marketing/?urile=wcm%3Apath%3A%2Fen-us%2Fhome%2Fcompany%2Fabout-us)
2. [careers.commerce.toshiba.com](https://careers.commerce.toshiba.com/)
3. [linkedin.com/company/toshibacommerce](https://linkedin.com/company/toshibacommerce)
4. [diversityjobs.com](https://diversityjobs.com/employer/company/54157/Toshiba-Global-Commerce-Solutions)

## Other roles at Toshiba Global Commerce Solutions - External

- [Associate Field Service Technician](https://feeny.ai/job/associate-field-service-technician-toshiba-global-commerce-solutions-external-ca6yb0kew7qg) — Milwaukee, WI
- [Lead Software Test Engineer](https://feeny.ai/job/lead-software-test-engineer-toshiba-global-commerce-solutions-external-sy7xb6fzbvxc) — Guadalajara, Mexico
- [Java Software Engineer](https://feeny.ai/job/java-software-engineer-toshiba-global-commerce-solutions-external-guadalajara-1q3zq3r86f0f) — Guadalajara, Mexico
- [Sr Solutions Analyst](https://feeny.ai/job/sr-solutions-analyst-toshiba-global-commerce-solutions-external-colombia-pprcxjb7vgj3) — Colombia
- [Field Service Technician](https://feeny.ai/job/field-service-technician-toshiba-global-commerce-solutions-external-albuquerque-k0mgkx15jzeb) — Albuquerque, NM
- [Executive Director Product and Vertical Marketing](https://feeny.ai/job/executive-director-product-and-vertical-marketing-toshiba-global-commerce-9khezymw34ey) — Durham, NC
- [Associate Field Service Technician](https://feeny.ai/job/associate-field-service-technician-toshiba-global-commerce-solutions-external-nmz7exhhaq5n) — Indianapolis, IN
- [Point of Sale Client Platform Engineer](https://feeny.ai/job/point-of-sale-client-platform-engineer-toshiba-global-commerce-solutions-vhrm4971dgr3) — Bentonville, AR / Durham, NC
- [Principal Software Engineer, Developer Experience Platform](https://feeny.ai/job/principal-software-engineer-developer-experience-platform-toshiba-global-7jh569865546) — Durham, NC
- [Associate Field Service Technician](https://feeny.ai/job/associate-field-service-technician-toshiba-global-commerce-solutions-external-3a6zgnwy4dv8) — Phoenix, AZ